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ACH Government Payment Processing - Handling Death Notification Entries (DNEs) and Reclamations

  • Training

  • 90 Minutes
  • NetZealous LLC
  • ID: 5304436

This 90-minute session will discuss details about how processing federal government payments differ from the NACHA Operating Rules. You will learn what the green book is and how this valuable on-line tool will help you with processing DNE's and government reclamations. Commercial reclamations differ from federal government reclamations; the speaker will cover the difference between the two.

Why you should Attend:

Processing ACH payments from the federal government can be challenging. This webinar training will outline details on when account holders are deceased and what your responsibilities are to the federal government if they are receiving benefit payments.

The NACHA Operating Rules still apply when processing these payments but the Green Book outlines exceptions when handling DNEs (Death Notification Entries) and federal government reclamations. Participants will learn about commercial vs. government reclamations, what the difference is and how to handle each one. Examples used throughout the session will apply the rules discusses to help bring the details to life.

Areas Covered in the Session:
  • What is the Green Book?
  • Where is the Green Book located?
  • Where in the Green Book do I find details on DNEs and government reclamations
  • Process on properly handling Death Notification Entries (DNE's)
  • Process on handling commercial reclamations, timeframes and returns
  • Process on returning deceased account-holders federal government benefit payments

Learning Objectives:
  • Detailed processes on handling Death Notification Entries (DNE's)
  • Time frames on returning ACH Entries when account holders are deceased
  • Descriptions of return reason codes to use when returning benefit payments for deceased account holders
  • How to handle and process federal government reclamations
  • Time frames for responding to government reclamations
  • Difference between commercial and government reclamations

Who Will Benefit:
  • Banking Operations Managers and Staff
  • Compliance and Risk Professionals
  • Treasury Management Professionals
  • Aspiring and Current AAP's (Accredited ACH professionals)
  • Banking Managers/ Supervisors
  • Audit and Compliance Personnel/Risk Managers
Access recorded version, unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)


Donna K Olheiser , AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).