This study looks closely at how university leaders use distance learning and remote work currently and in the post-pandemic future. It presents detailed estimates of the percentage of employees working from home in the recent past, currently and in the near future. In open ended questions survey participants identify the facilities that they feel will be most impacted by the post pandemic use of distance learning and remote work. Participants also comment on the desirability and likely extent of the continuing use of distance learning and remote work post pandemic - and give their opinions of its effectiveness vis-à-vis alternatives.
The report is based on responses from 68 leaders in 60 major research universities predominantly from the USA but also from Canada, the UK, Australia and Ireland. Data is presented separately for 1) deans, provosts, and presidents; 2) academic department heads and 3) administrative department heads and others in leadership positions. The data in the report is also broken out by gender and age of respondent, as well as by public/private status and international university ranking of their affiliated institutions.
Just a few of the many findings of this 45-page report are:
- More than 83% of survey participants expect their universities to use distance learning to a greater or much greater extent post pandemic than pre-pandemic.
- University ranking and use of Zoom was positively correlated.
- 59% of directors of administrative departments feel that as a result of increased use of distance learning and remote work that their universities will use some campus facilities less post pandemic than they had pre-pandemic.
- Large lecture halls and classroom space were often cited as facilities that will be the most significantly impacted.
Table of Contents
THE QUESTIONNAIRE
- Institutional Affiliations of the Survey Participants
- Characteristics of the Sample
SUMMARY OF MAIN FINDINGS
- Use of distance learning post pandemic
- Use of Campus facilities, buildings and resources
- Views on use of distance education post pandemic
- Type of buildings or resources impacted most
- Impact of online education on the department you work in
- Plans for distance education in organizational planning relative to pre-pandemic
- Courses currently using Zoom
- Software programs or applications of importance
- Percentage of personnel working from home in mid-December 2020
- Percentage of personnel working from home in February 2021
- Percentage of personnel expected to be working from home in September 2021
- Effectiveness working online relative to working at college or university facilities
List of Tables
Table 1.1 In your view, post pandemic, your university will in fact use distance education to a greater or lesser extent than was the case prior to the pandemic?
Table 1.2 In your view, post pandemic, your university will in fact use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by U.S news ranking
Table 1.3 In your view, post pandemic, your university will in fact use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by public and private colleges
Table 1.4 In your view, post pandemic, your university will in fact use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by gender of respondent
Table 1.5 In your view, post pandemic, your university will in fact use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by age of respondent
Table 1.6 In your view, post pandemic, your university will in fact use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by work title
Table 2.1 Do you expect that increased use of online education will result in less extensive or frequent use of some campus facilities, buildings and resources?
Table 2.2 Do you expect that increased use of online education will result in less extensive or frequent use of some campus facilities, buildings and resources? Broken out by U.S news ranking
Table 2.3 Do you expect that increased use of online education will result in less extensive or frequent use of some campus facilities, buildings and resources? Broken out by public and private colleges
Table 2.4 Do you expect that increased use of online education will result in less extensive or frequent use of some campus facilities, buildings and resources? Broken out by gender of respondent
Table 2.5 Do you expect that increased use of online education will result in less extensive or frequent use of some campus facilities, buildings and resources? Broken out by age of respondent
Table 2.6 Do you expect that increased use of online education will result in less extensive or frequent use of some campus facilities, buildings and resources? Broken out by work title
Table 3.1 In your view, post pandemic, your university should use distance education to a greater or lesser extent than was the case prior to the pandemic?
Table 3.2 In your view, post pandemic, your university should use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by U.S news ranking
Table 3.3 In your view, post pandemic, your university should use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by public and private colleges
Table 3.4 In your view, post pandemic, your university should use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by gender of respondent
Table 3.5 In your view, post pandemic, your university should use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by age of respondent
Table 3.6 In your view, post pandemic, your university should use distance education to a greater or lesser extent than was the case prior to the pandemic? Broken out by work title
If so which types of buildings or resources do you expect to feel that greatest impact? Broken out by work title
How might the increased use of online education specifically impact the area in which you work at the university? Broken out by work title
Table 4.1 In the organizational planning for your department or agency do you assume increased use of distance education post pandemic relative to pre-pandemic?
Table 4.2 In the organizational planning for your department or agency do you assume increased use of distance education post pandemic relative to pre-pandemic? Broken out by U.S news ranking
Table 4.3 In the organizational planning for your department or agency do you assume increased use of distance education post pandemic relative to pre-pandemic? Broken out by public and private colleges
Table 4.4 In the organizational planning for your department or agency do you assume increased use of distance education post pandemic relative to pre-pandemic? Broken out by gender of respondent
Table 4.5 In the organizational planning for your department or agency do you assume increased use of distance education post pandemic relative to pre-pandemic? Broken out by age of respondent
Table 4.6 In the organizational planning for your department or agency do you assume increased use of distance education post pandemic relative to pre-pandemic? Broken out by work title
Table 5.1 About what percentage of courses in your university currently use Zoom?
Table 5.2 About what percentage of courses in your university currently use Zoom? Broken out by U.S news ranking
Table 5.3 About what percentage of courses in your university currently use Zoom? Broken out by public and private colleges
Table 5.4 About what percentage of courses in your university currently use Zoom? Broken out by gender of respondent
Table 5.5 About what percentage of courses in your university currently use Zoom? Broken out by age of respondent
Table 5.6 About what percentage of courses in your university currently use Zoom? Broken out by work title
In the near future which software programs or applications do you feel will be increasingly important at your university? Broken out by work title
Table 6.1 What percentage of personnel in your office or division were primarily working from home in mid-December 2020?
Table 6.2 What percentage of personnel in your office or division were primarily working from home in mid-December 2020? Broken out by U.S news ranking
Table 6.3 What percentage of personnel in your office or division were primarily working from home in mid-December 2020? Broken out by public and private colleges
Table 6.4 What percentage of personnel in your office or division were primarily working from home in mid-December 2020? Broken out by gender of respondent
Table 6.5 What percentage of personnel in your office or division were primarily working from home in mid-December 2020? Broken out by age of respondent
Table 6.6 What percentage of personnel in your office or division were primarily working from home in mid-December 2020? Broken out by work title
Table 7 What percentage do you believe will be working from home in each of the following periods?
Table 7.1.1 What percentage do you believe will be working from home in February 2021?
Table 7.1.2 What percentage do you believe will be working from home in February 2021? Broken out by U.S news ranking
Table 7.1.3 What percentage do you believe will be working from home in February 2021? Broken out by public and private colleges
Table 7.1.4 What percentage do you believe will be working from home in February 2021? Broken out by gender of respondent
Table 7.1.5 What percentage do you believe will be working from home in February 2021? Broken out by age of respondent
Table 7.1.6 What percentage do you believe will be working from home in February 2021? Broken out by work title
Table 7.2.1 What percentage do you believe will be working from home in September 2021?
Table 7.2.2 What percentage do you believe will be working from home in September 2021? Broken out by U.S news ranking
Table 7.2.3 What percentage do you believe will be working from home in September 2021? Broken out by public and private colleges
Table 7.2.4 What percentage do you believe will be working from home in September 2021? Broken out by gender of respondent
Table 7.2.5 What percentage do you believe will be working from home in September 2021? Broken out by age of respondent
Table 7.2.6 What percentage do you believe will be working from home in September 2021? Broken out by work title
Table 8.1 About how effective would you say that you have been on your job while working online relative to working at college or university facilities?
Table 8.2 About how effective would you say that you have been on your job while working online relative to working at college or university facilities? Broken out by U.S news ranking
Table 8.3 About how effective would you say that you have been on your job while working online relative to working at college or university facilities? Broken out by public and private colleges
Table 8.4 About how effective would you say that you have been on your job while working online relative to working at college or university facilities? Broken out by gender of respondent
Table 8.5 About how effective would you say that you have been on your job while working online relative to working at college or university facilities? Broken out by age of respondent
Table 8.6 About how effective would you say that you have been on your job while working online relative to working at college or university facilities? Broken out by work title
Samples
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Sources / Contributors
- Australian National University
- Ben-Gurion University of the Negev
- Brown University
- Capital University
- Chamberlain University
- Cleveland State University
- Curtin University
- Duke University
- Emory University
- Florida Gulf Coast University
- Georgia State University
- Highland Community College
- Judson University
- Lawrence university
- Louisiana State University
- Marquette University
- Michigan State University
- Monash University
- NCA&TSU
- Northcentral University
- Northwestern University
- Oklahoma State University
- Penn State
- Robert Morris University
- Saint Louis University
- Seton Hall University
- South Dakota State University
- State University of New York at Buffalo
- Swinburne University of Technology
- The Ohio State University
- Towson University
- University College Dublin
- University of Arkansas
- University of Calgary
- University of California Santa Barbara
- University of California Berkeley
- University of Chicago
- University of Florida
- University of Idaho
- University of Manitoba
- University of Massachusetts Lowell
- University of Nebraska
- University of North Dakota
- University of Oklahoma
- University of Pennsylvania
- University of Saskatchewan
- University of Toronto
- University of Utah
- University of Victoria
- University of Winnipeg
- VCU
- Wesleyan University
- West Virginia University
- Western Connecticut State University
- Yale University
Methodology
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