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Global Virtual Assistant Market 2021-2025

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    Report

  • 120 Pages
  • March 2021
  • Region: Global
  • TechNavio
  • ID: 5313650
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The publisher has been monitoring the virtual assistant market and it is poised to grow by $ 4.12 bn during 2021-2025, progressing at a CAGR of almost 12% during the forecast period. The report on virtual assistant market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the demand for enhanced customer service and smartphones with intelligent virtual assistants supporting human interactions. In addition, demand for enhanced customer service is anticipated to boost the growth of the market as well.

The virtual assistant market analysis includes end-user segment, type segment, and geographical landscapes.

The virtual assistant market is segmented as below:

By End-user
  • Automotive
  • BFSI
  • Government
  • Retail
  • Others

By Type
  • Spoken commands
  • Text-to-speech

By Geographical Landscape
  • North America
  • APAC
  • Europe
  • South America
  • MEA

This study identifies the benefits offered to content consumers, owners, and publishers as one of the prime reasons driving the virtual assistant market growth during the next few years.

The report on virtual assistant market covers the following areas:
  • Virtual assistant market sizing
  • Virtual assistant market forecast
  • Virtual assistant market industry analysis

The publisher's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading virtual assistant market vendors that include Alphabet Inc., Amazon.com Inc., Apple Inc., CX Co., eGain Corp., International Business Machines Corp., Nuance Communications Inc., Oracle Corp., Synthetix Ltd., and VA Company LLC. Also, the virtual assistant market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

Executive Summary
  • Market overview

Market Landscape
  • Market ecosystem
  • Value chain analysis

Market Sizing
  • Market definition
  • Market segment analysis
  • Market size 2020
  • Market outlook: Forecast for 2020 - 2025

Five Forces Analysis
  • Five forces analysis 2020 & 2025
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by End-user
  • Market segments
  • Comparison by End-user
  • Automotive - Market size and forecast 2020-2025
  • BFSI - Market size and forecast 2020-2025
  • Government - Market size and forecast 2020-2025
  • Retail - Market size and forecast 2020-2025
  • Others - Market size and forecast 2020-2025
  • Market opportunity by End-user

Market Segmentation by Type
  • Market segments
  • Comparison by Type
  • Spoken commands - Market size and forecast 2020-2025
  • Text-to-speech - Market size and forecast 2020-2025
  • Market opportunity by Type

Customer Landscape
Geographic Landscape
  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2020-2025
  • APAC - Market size and forecast 2020-2025
  • Europe - Market size and forecast 2020-2025
  • South America - Market size and forecast 2020-2025
  • MEA - Market size and forecast 2020-2025
  • Key leading countries
  • Market opportunity by geography
  • Market drivers
  • Market challenges
  • Market trends

Vendor Landscape
  • Overview
  • Vendor landscape
  • Landscape disruption

Vendor Analysis
  • Vendors covered
  • Market positioning of vendors
  • Alphabet Inc.
  • Amazon.com Inc.
  • Apple Inc.
  • CX Co.
  • eGain Corp.
  • International Business Machines Corp.
  • Nuance Communications Inc.
  • Oracle Corp.
  • Synthetix Ltd.
  • VA Company LLC

Appendix
  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations

List of Exhibits
  • Key Finding 1
  • Key Finding 2
  • Key Finding 3
  • Key Finding 5
  • Key Finding 6
  • Key Finding 7
  • Key Finding 8
  • Key Finding 9
  • Parent market
  • Market characteristics
  • Offerings of vendors included in the market definition
  • Market segments
  • Global - Market size and forecast 2020 - 2025 ($ million)
  • Global market: Year-over-year growth 2020 - 2025 (%)
  • Five forces analysis 2020 & 2025
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition - Five forces 2020
  • End user - Market share 2020-2025 (%)
  • Comparison by End user
  • Automotive - Market size and forecast 2020-2025 ($ million)
  • Automotive - Year-over-year growth 2020-2025 (%)
  • BFSI - Market size and forecast 2020-2025 ($ million)
  • BFSI - Year-over-year growth 2020-2025 (%)
  • Government - Market size and forecast 2020-2025 ($ million)
  • Government - Year-over-year growth 2020-2025 (%)
  • Retail - Market size and forecast 2020-2025 ($ million)
  • Retail - Year-over-year growth 2020-2025 (%)
  • Others - Market size and forecast 2020-2025 ($ million)
  • Others - Year-over-year growth 2020-2025 (%)
  • Market opportunity by End user
  • Type - Market share 2020-2025 (%)
  • Comparison by Type
  • Spoken commands - Market size and forecast 2020-2025 ($ million)
  • Spoken commands - Year-over-year growth 2020-2025 (%)
  • Text-to-speech - Market size and forecast 2020-2025 ($ million)
  • Text-to-speech - Year-over-year growth 2020-2025 (%)
  • Market opportunity by Type
  • Customer landscape
  • Market share by geography 2020-2025 (%)
  • Geographic comparison
  • North America - Market size and forecast 2020-2025 ($ million)
  • North America - Year-over-year growth 2020-2025 (%)
  • APAC - Market size and forecast 2020-2025 ($ million)
  • APAC - Year-over-year growth 2020-2025 (%)
  • Europe - Market size and forecast 2020-2025 ($ million)
  • Europe - Year-over-year growth 2020-2025 (%)
  • South America - Market size and forecast 2020-2025 ($ million)
  • South America - Year-over-year growth 2020-2025 (%)
  • MEA - Market size and forecast 2020-2025 ($ million)
  • MEA - Year-over-year growth 2020-2025 (%)
  • Key leading countries
  • Market opportunity by geography ($ million)
  • Impact of drivers and challenges
  • Vendor landscape
  • Landscape disruption
  • Industry risks
  • Vendors covered
  • Market positioning of vendors
  • Alphabet Inc. - Overview
  • Alphabet Inc. - Business segments
  • Alphabet Inc. - Key offerings
  • Alphabet Inc. - Key customers
  • Alphabet Inc. - Segment focus
  • Amazon.com Inc. - Overview
  • Amazon.com Inc. - Business segments
  • Amazon.com Inc. - Key offerings
  • Amazon.com Inc. - Key customers
  • Amazon.com Inc. - Segment focus
  • Apple Inc. - Overview
  • Apple Inc. - Business segments
  • Apple Inc. - Key offerings
  • Apple Inc. - Key customers
  • Apple Inc. - Segment focus
  • CX Co. - Overview
  • CX Co. - Product and service
  • CX Co. - Key offerings
  • CX Co. - Key customers
  • CX Co. - Segment focus
  • eGain Corp. - Overview
  • eGain Corp. - Business segments
  • eGain Corp. - Key offerings
  • eGain Corp. - Key customers
  • eGain Corp. - Segment focus
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Key customers
  • International Business Machines Corp. - Segment focus
  • Nuance Communications Inc. - Overview
  • Nuance Communications Inc. - Business segments
  • Nuance Communications Inc. - Key offerings
  • Nuance Communications Inc. - Key customers
  • Nuance Communications Inc. - Segment focus
  • Oracle Corp. - Overview
  • Oracle Corp. - Business segments
  • Oracle Corp. - Key offerings
  • Oracle Corp. - Key customers
  • Oracle Corp. - Segment focus
  • Synthetix Ltd. - Overview
  • Synthetix Ltd. - Product and service
  • Synthetix Ltd. - Key offerings
  • Synthetix Ltd. - Key customers
  • Synthetix Ltd. - Segment focus
  • VA Company LLC - Overview
  • VA Company LLC - Product and service
  • VA Company LLC - Key offerings
  • VA Company LLC - Key customers
  • VA Company LLC - Segment focus
  • Currency conversion rates for US$
  • Research Methodology
  • Validation techniques employed for market sizing
  • Information sources
  • List of abbreviations

Executive Summary

The publisher recognizes the following companies as the key players in the global virtual assistant market: Alphabet Inc., Amazon.com Inc., Apple Inc., CX Co., eGain Corp., International Business Machines Corp., Nuance Communications Inc., Oracle Corp., Synthetix Ltd., and VA Company LLC.

Commenting on the report, an analyst from the research team said: 'The latest trend gaining momentum in the market is benefits offered to content consumers, owners, and publishers.'

According to the report, one of the major drivers for this market is the demand for enhanced customer service.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned

A selection of companies mentioned in this report includes:

  • Alphabet Inc.
  • Amazon.com Inc.
  • Apple Inc.
  • CX Co.
  • eGain Corp.
  • International Business Machines Corp.
  • Nuance Communications Inc.
  • Oracle Corp.
  • Synthetix Ltd.
  • VA Company LLC