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Workforce Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026

  • ID: 5353472
  • Report
  • June 2021
  • Region: Global
  • 145 pages
  • IMARC Group

FEATURED COMPANIES

  • ADP
  • Atoss Software AG
  • HotSchedules Inc.
  • IBM
  • Kronos Inc.
  • Oracle Corporation
The global workforce management market exhibited strong growth during 2015-2020. Workforce management (WFM) refers to a collection of tools and processes that enables an organization to monitor and centralize the data for their human resource utilization. It includes various performance-based software and tools to enhance the efficiencies of front-line supervisors, corporate management, managers and workers across the organization. It can perform multiple functions, such as workforce forecast and scheduling, HR management and workforce analysis. It can also create customized workflows that enhance overall productivity and make decision-making more efficient. Owing to this, it finds extensive applications across various industries, including banking, financial services, and insurance (BFSI), medical, government & defense, transportation & logistics, retail and information technology (IT).

The growing need for automation across industries, along with the increasing adoption of cloud-based solutions, is one of the key factors driving the growth of the market. With an increasing focus on workforce optimization, organizations are extensively employing WFM solutions to manage time and avoid duplication of tasks. Furthermore, cloud-based solutions minimize the requirements for physical hardware, which is also boosting the adoption of these solutions in organizations. The platform also reduces the overall operational costs and enhances the scalability of the infrastructure by providing access to various endpoints. Additionally, increasing penetration of smartphones, along with the prevailing trend of Bring-Your-Own-Devices (BYOD), is also creating a positive impact on the market growth. With the deployment of WFM solutions, the employer can track the progress on tasks at any point of time while providing the employees with secure access to official files. Other factors, including rapid urbanization, especially in developing economies, rising awareness about the benefits of WFM, and extensive research and development (R&D) activities in the field of IT, are projected to drive the market in the upcoming years. Looking forward, the publisher expects the global workforce management market to grow at a CAGR of around 14% during the forecast period (2021-2026).

Breakup by Solution:
  • Absence Management
  • Performance Management
  • Workforce Scheduling
  • Time and Attendance Management
  • Workforce Analytics
  • Others
Breakup by Service:
  • Implementation Services
  • Support and Maintenance Services
  • Training and Education Services
Breakup by Deployment Type:
  • Cloud-based
  • On-premises
Breakup by Organization Size:
  • Small and Medium-sized Enterprises (SMEs)
  • Large Enterprises
Breakup by Vertical:
  • Government and Defense
  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • Transportation and Logistics
  • Telecom and IT
  • Consumer Goods and Retail
  • Manufacturing
  • Energy and Utilities
  • Others
Breakup by Region:
  • North America
  • United States
  • Canada
  • Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Latin America
  • Brazil
  • Mexico
  • Middle East and Africa
Competitive Landscape:

The competitive landscape of the industry has also been examined with some of the key players being ADP, Atoss Software AG, HotSchedules Inc., Huntington Business Systems, IBM, Kronos Inc., Oracle Corporation, Reflexis Systems, SAP SE, Ultimate Software Group Inc., Verint Systems, Workday Inc., WorkForce Software LLC, etc.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • ADP
  • Atoss Software AG
  • HotSchedules Inc.
  • IBM
  • Kronos Inc.
  • Oracle Corporation
1 Preface

2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 Executive Summary

4 Introduction
4.1 Overview
4.2 Key Industry Trends

5 Global Workforce Management Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 Market Breakup by Solution
6.1 Absence Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Performance Management
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Workforce Scheduling
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Time and Attendance Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Workforce Analytics
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Others
6.6.1 Market Trends
6.6.2 Market Forecast

7 Market Breakup by Service
7.1 Implementation Services
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Support and Maintenance Services
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Training and Education Services
7.3.1 Market Trends
7.3.2 Market Forecast

8 Market Breakup by Deployment Type
8.1 Cloud-based
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 On-premises
8.2.1 Market Trends
8.2.2 Market Forecast

9 Market Breakup by Organization Size
9.1 Small and Medium-sized Enterprises (SMEs)
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Large Enterprises
9.2.1 Market Trends
9.2.2 Market Forecast

10 Market Breakup by Vertical
10.1 Government and Defense
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Banking, Financial Services, and Insurance (BFSI)
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Healthcare
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Transportation and Logistics
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Telecom and IT
10.5.1 Market Trends
10.5.2 Market Forecast
10.6 Consumer Goods and Retail
10.6.1 Market Trends
10.6.2 Market Forecast
10.7 Manufacturing
10.7.1 Market Trends
10.7.2 Market Forecast
10.8 Energy and Utilities
10.8.1 Market Trends
10.8.2 Market Forecast
10.9 Others
10.9.1 Market Trends
10.9.2 Market Forecast

11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast

12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats

13 Value Chain Analysis

14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes

15 Price Indicators

16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 ADP
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.1.3 Financials
16.3.1.4 SWOT Analysis
16.3.2 Atoss Software AG
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.2.3 Financials
16.3.3 HotSchedules Inc.
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.4 Huntington Business Systems
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.5 IBM
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.5.3 Financials
16.3.5.4 SWOT Analysis
16.3.6 Kronos Inc.
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.7 Oracle Corporation
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.7.3 Financials
16.3.7.4 SWOT Analysis
16.3.8 Reflexis Systems
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.9 SAP SE
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.9.3 Financials
16.3.9.4 SWOT Analysis
16.3.10 Ultimate Software Group Inc.
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
16.3.10.3 SWOT Analysis
16.3.11 Verint Systems
16.3.11.1 Company Overview
16.3.11.2 Product Portfolio
16.3.11.3 Financials
16.3.11.4 SWOT Analysis
16.3.12 Workday Inc.
16.3.12.1 Company Overview
16.3.12.2 Product Portfolio
16.3.12.3 Financials
16.3.12.4 SWOT Analysis
16.3.13 WorkForce Software LLC
16.3.13.1 Company Overview
16.3.13.2 Product Portfolio

List of Figures
Figure 1: Global: Workforce Management Market: Major Drivers and Challenges
Figure 2: Global: Workforce Management Market: Sales Value (in Billion US$), 2015-2020
Figure 3: Global: Workforce Management Market: Breakup by Solution (in %), 2020
Figure 4: Global: Workforce Management Market: Breakup by Service (in %), 2020
Figure 5: Global: Workforce Management Market: Breakup by Deployment Type (in %), 2020
Figure 6: Global: Workforce Management Market: Breakup by Organization Size (in %), 2020
Figure 7: Global: Workforce Management Market: Breakup by Vertical (in %), 2020
Figure 8: Global: Workforce Management Market: Breakup by Region (in %), 2020
Figure 9: Global: Workforce Management Market Forecast: Sales Value (in Billion US$), 2021-2026
Figure 10: Global: Workforce Management (Absence Management) Market: Sales Value (in Million US$), 2015 & 2020
Figure 11: Global: Workforce Management (Absence Management) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 12: Global: Workforce Management (Performance Management) Market: Sales Value (in Million US$), 2015 & 2020
Figure 13: Global: Workforce Management (Performance Management) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 14: Global: Workforce Management (Workforce Scheduling) Market: Sales Value (in Million US$), 2015 & 2020
Figure 15: Global: Workforce Management (Workforce Scheduling) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 16: Global: Workforce Management (Time and Attendance Management) Market: Sales Value (in Million US$), 2015 & 2020
Figure 17: Global: Workforce Management (Time and Attendance Management) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 18: Global: Workforce Management (Workforce Analytics) Market: Sales Value (in Million US$), 2015 & 2020
Figure 19: Global: Workforce Management (Workforce Analytics) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 20: Global: Workforce Management (Others) Market: Sales Value (in Million US$), 2015 & 2020
Figure 21: Global: Workforce Management (Others) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 22: Global: Workforce Management (Implementation Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 23: Global: Workforce Management (Implementation Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 24: Global: Workforce Management (Support and Maintenance Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 25: Global: Workforce Management (Support and Maintenance Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 26: Global: Workforce Management (Training and Education Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 27: Global: Workforce Management (Training and Education Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 28: Global: Workforce Management (Cloud-based) Market: Sales Value (in Million US$), 2015 & 2020
Figure 29: Global: Workforce Management (Cloud-based) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 30: Global: Workforce Management (On-premises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 31: Global: Workforce Management (On-premises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 32: Global: Workforce Management (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 33: Global: Workforce Management (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 34: Global: Workforce Management (Large Enterprises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 35: Global: Workforce Management (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 36: Global: Workforce Management (Government and Defense) Market: Sales Value (in Million US$), 2015 & 2020
Figure 37: Global: Workforce Management (Government and Defense) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 38: Global: Workforce Management (Banking, Financial Services, and Insurance) Market: Sales Value (in Million US$), 2015 & 2020
Figure 39: Global: Workforce Management (Banking, Financial Services, and Insurance) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 40: Global: Workforce Management (Healthcare) Market: Sales Value (in Million US$), 2015 & 2020
Figure 41: Global: Workforce Management (Healthcare) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 42: Global: Workforce Management (Transportation and Logistics) Market: Sales Value (in Million US$), 2015 & 2020
Figure 43: Global: Workforce Management (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 44: Global: Workforce Management (Telecom and IT) Market: Sales Value (in Million US$), 2015 & 2020
Figure 45: Global: Workforce Management (Telecom and IT) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 46: Global: Workforce Management (Consumer Goods and Retail) Market: Sales Value (in Million US$), 2015 & 2020
Figure 47: Global: Workforce Management (Consumer Goods and Retail) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 48: Global: Workforce Management (Manufacturing) Market: Sales Value (in Million US$), 2015 & 2020
Figure 49: Global: Workforce Management (Manufacturing) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 50: Global: Workforce Management (Energy and Utilities) Market: Sales Value (in Million US$), 2015 & 2020
Figure 51: Global: Workforce Management (Energy and Utilities) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 52: Global: Workforce Management (Others) Market: Sales Value (in Million US$), 2015 & 2020
Figure 53: Global: Workforce Management (Others) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 54: North America: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 55: North America: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 56: United States: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 57: United States: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 58: Canada: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 59: Canada: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 60: Asia Pacific: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 61: Asia Pacific: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 62: China: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 63: China: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 64: Japan: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 65: Japan: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 66: India: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 67: India: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 68: South Korea: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 69: South Korea: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 70: Australia: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 71: Australia: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 72: Indonesia: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 73: Indonesia: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 74: Others: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 75: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 76: Europe: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 77: Europe: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 78: Germany: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 79: Germany: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 80: France: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 81: France: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 82: United Kingdom: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 83: United Kingdom: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 84: Italy: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 85: Italy: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 86: Spain: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 87: Spain: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 88: Russia: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 89: Russia: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 90: Others: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 91: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 92: Latin America: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 93: Latin America: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 94: Brazil: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 95: Brazil: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 96: Mexico: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 97: Mexico: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 98: Others: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 99: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 100: Middle East and Africa: Workforce Management Market: Sales Value (in Million US$), 2015 & 2020
Figure 101: Middle East and Africa: Workforce Management Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 102: Global: Workforce Management Industry: SWOT Analysis
Figure 103: Global: Workforce Management Industry: Value Chain Analysis
Figure 104: Global: Workforce Management Industry: Porter’s Five Forces Analysis

List of Tables
Table 1: Global: Workforce Management Market: Key Industry Highlights, 2020 and 2026
Table 2: Global: Workforce Management Market Forecast: Breakup by Solution (in Million US$), 2021-2026
Table 3: Global: Workforce Management Market Forecast: Breakup by Service (in Million US$), 2021-2026
Table 4: Global: Workforce Management Market Forecast: Breakup by Deployment Type (in Million US$), 2021-2026
Table 5: Global: Workforce Management Market Forecast: Breakup by Organization Size (in Million US$), 2021-2026
Table 6: Global: Workforce Management Market Forecast: Breakup by Vertical (in Million US$), 2021-2026
Table 7: Global: Workforce Management Market Forecast: Breakup by Region (in Million US$), 2021-2026
Table 8: Global: Workforce Management Market: Competitive Structure
Table 9: Global: Workforce Management Market: Key Players
Note: Product cover images may vary from those shown
  • ADP
  • Atoss Software AG
  • HotSchedules Inc.
  • Huntington Business Systems
  • IBM
  • Kronos Inc.
  • Oracle Corporation
  • Reflexis Systems
  • SAP SE
  • Ultimate Software Group Inc.
  • Verint Systems
  • Workday Inc.
  • WorkForce Software LLC
Note: Product cover images may vary from those shown

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