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North America Online Payment Methods 2021

  • ID: 5354586
  • Report
  • June 2021
  • Region: North America
  • 93 Pages
  • yStats GmbH & Co. KG
Digital Payment Adoption Increased in North America After Covid-19 Onset

FEATURED COMPANIES

  • Adyen
  • BlockFi
  • Coinmama
  • Klarna
  • Quadpay
  • SimplyPayMe
The latest publication North America Online Payment Methods 2021 provides insights into the current state and future trends of the online payment market in North America. The publication reveals that consumers and merchants challenged by the COVID-19 health crisis shifted progressively to online payment solutions

The increased digital adoption among consumers worldwide boosted usage of digital wallets in 2020

The online payment industry worldwide has been growing over the years, especially after the onset of COVID-19 in 2020. This meant the more frequent usage of digital wallets, which brought growth in digital wallet spending, where the former was forecasted to see a rise in the user number to more than 4 billion in 2025, and the latter to almost double by 2025, accounting for half of the total wallet spending. Moreover, the M-Commerce value was forecasted to increase significantly to over USD 3 trillion by 2025, encouraged by the surge of online service usage in 2020.

Consumers in North America progressively shifted towards online payments in order to make fewer payments in person in 2020

In the North American region, the online payment industry witnessed substantial changes after the COVID-19 onset. Consumers in the US and Canada shifted to online payments, thus, the number of proximity mobile payment users along with the mobile commerce value was expected to increase in 2020. One of the common reasons for this change in behavior was making fewer payments in person. This also prompted forming of specific preferences in terms of payment methods. Credit and debit cards were the most commonly used in the region for online shopping. Moreover, US consumers surveyed opted for multiple payments even more than just for one payment method.

US customers choose BNPL to make purchases that would not otherwise fit in their budget.

An alternative payment solution that was gaining popularity among consumers in North America was the buy-now-pay-later service. The reasons for US consumers choosing to use BNPL include making purchases that would not fit in their budgets, avoiding paying credit card interest, or borrowing money without a credit check. Furthermore, top BNPL service providers, such as Afterpay, Quadpay and Affirm witnessed an increase in their percentage of app downloads between 2020 to Q1 2021, while Klarna, saw a slight decline in percentage while still leading the sector.

Report Coverage

  • This report covers the online payment market in North America. It takes into account a wide definition of online payment, including payment methods used in online shopping and mobile payment, such as remote and proximity payments. In addition, information related to the impact of the coronavirus (COVID-19) on digital payments in North America and worldwide was included in this report.
  • The report includes data mostly published in the previous 12 months. The exact date of publication of the source is stated on each chart. The time period which the data refers to differs by source.

Report Structure

  • The global chapter opens the report, featuring an overview of global online and mobile payment developments.
  • Next, information about the regional development is included, covering online and mobile payment trends and news about major players, such as payment providers, banks and retailers are presented on a text chart.
  • The rest of the report contains country-specific information. The countries in the region are presented in the descending order of B2C E-Commerce sales. Depending on data availability, the following types of market information are included: payment methods most used by online shoppers, number and value of online/mobile payment transactions, mobile payment usage and consumer awareness of mobile payment services. Not all the mentioned types of information are available for each of the covered countries.
  • For the leading country in the region, the USA, also information related to the impact of COVID-19 on online and mobile payments was provided.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Adyen
  • BlockFi
  • Coinmama
  • Klarna
  • Quadpay
  • SimplyPayMe

1. Management Summary

2. Global Developments

  • Value of Digital Wallet Spending, in USD trillion, 2020 & 2025f
  • Number of Digital Wallet Users, in billions, 2020 & 2025f
  • Value of Mobile Commerce Transactions, in USD trillion, 2020 & 2025f
  • Cash Usage in Mature Markets, by Countries, in % of Total Transactions Volume, 2010 & 2020e
  • Cash Usage in Emerging Markets, by Countries, in % of Total Transactions Volume, 2010 & 2020e 
  • Share of Contactless and E-Commerce Payments, in % of Total Digital Wallet Spend, 2025f
  • Number of QR Code Payment Users, in billions, 2020e & 2025f
  • Share of QR Code Payment Users, in % of All Mobile Phone Users, 2025f
  • Value of Instant Payments, in USD trillion, 2020e & 2025f
  • Share Instant Payments, in % of Total B2B and Consumer Digital Money Transfer and Banking Payments Value, 2025f
  • Value of Mobile Payment Transactions Authenticated via Biometrics, in USD trillion, 2020 & 2025f
  • Share of Adults Who Expected Digital Payment Options being Offered When Shopping In-Person, in %, and Particular Digital Payment Options Expected, in % of Adults, November 2020 
  • Breakdown of Blockchain Usage Cases, in %, 2021e 

3. North America

3.1.Regional

  • Overview of Online & Mobile Payment Trends, June 2021
  • Online & Mobile Payment News About Players, June 2021
  • Share of Mobile Transactions, in % of Overall Online Transactions, Q2 2019 & Q2 2020 
  • Switching At Least One Bill Payment to Paperless, by Generation, in % of Adult Consumers, December 2020 
  • Breakdown of Bills & Statements’ Receipt and Access Methods, in % of Adult Consumers, 2020 & 2021e 
  • Top Reasons of the Willingness to Receive Certain Bills and Statements Online, in % of Adult Consumers, December 2020 
  • Top Drivers of Using Mobile Apps to Interact With Companies, in % of Adult Consumers, 2020 & 2021

3.2.United States

  • Number of Proximity Mobile Payment Users, in millions, and Year-on-Year Change, in %, 2020 - 2025f
  • Number of Proximity Mobile Payment Users, in millions, and Its Share in Total Smartphone Users Number, in %, 2020 - 2025f
  • Number of Proximity Mobile Payment Users, by Payment Platforms, in millions, 2021e
  • Proximity Mobile Payment Average Annual Spending Value Per User, in USD, and Year-on-Year Change, in %, 2020 - 2025f
  • Value of Mobile P2P Payment Transactions, in USD billion, and Year-on-Year Change, in %, 2020e - 2024f 
  • Value of B2B Payment Transactions, by Payment Method, in USD trillion, and Breakdown of B2B Payment Methods, in % of Total Transaction Value, 2021f
  • Digital Payments Used, by One Type & Two or More Types, in % of Consumers, 2016 - 2020
  • Mobile Payment Providers Methods Typically Used, in % of US Adults, April 2021 
  • Payment Methods Preferred When Shopping Online, in % of US Adults, April 2021
  • Payment Methods Preferred When Purchasing In-Store, in % of US Adults, April 2021 
  • Breakdown of Digital Payment Platforms Primarily Used, in % of Adults, April 2021
  • Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March 2021
  • Payment Methods Used More Frequently After COVID-19 than Before, in % of Consumers, March 2021
  • Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
  • Payment Methods Small Businesses Are Familiar With, in % of Small Businesses, February 2021
  • Usage of Debit Cards, by Types of Services, in % of Respondents, 2018 & 2019 & 2020
  • Retail-Oriented Online Credit Card & Debit Card Spend Penetration Rate, in % of Total Spending, January 2020 - January 2021
  • Breakdown of Contactless Card Awareness, in % of Consumers, 2019 & 2020 
  • Adults Who Intend to Continue Using Contactless Payment Forms After COVID-19, by Generation, in %, September 2020 
  • BNPL User Penetration Rate, in %, and Share of BNPL Users Who Missed at Least One Payment, in %, December 2020
  • Top BNPL Applications, in % of Total BNPL Apps Downloads, Q4 2018 & 2019 & 2020 & Q1 2021 
  • Share of Consumers Who Would Use a Zero Interest BNPL Offered by PayPal for Online Shopping Instead of BNPL Provider Used in the Past, in %, 2020 
  • Top Reasons for Using BNPL Option, in % of Adults, March 2021
  • BNPL User Penetration Rate, in % of Respondents, and Change in Use of BNPL Compared to March 2020, in %, by Age Groups, September 2020
  • BNPL Service User Penetration Rates, by Age Groups, in % of Consumers, July 2020 & March 2021 
  • Breakdown of BNPL Usage, by Credit Utilization Rate at First BNPL Transaction, in %, July 2020
  • Breakdown of Most Common BNPL Lenders Used, incl. Afterpay, Affirm, Bread, GreenSky, Klarna, and QuadPay, in % of BNPL Users, May 2020
  • Breakdown of Most Common BNPL Lenders Used, incl. Affirm, Afterpay, FuturePay, Klarna, and PayPal, in % of Adult BNPL Users, March 2021
  • Number of BNPL Users, by Service Provider, incl. Affirm, Afterpay, Bread, FuturePay, Klarna, PayPal, QuadPay, Sezzle, and Splitit, in millions, November 2021
  • Breakdown of BNPL Users’ Attitude Towards BNPL Lenders Compared to Credit Card Companies, in % of Adult BNPL Users, March 2021
  • Average Amount Spent via BNPL, in % of Adult BNPL Users, March 2021
  • Breakdown of Reasons to Use BNPL, in % of Online Consumers, September 2020
  • Breakdown of Intentions to Use BNPL Services in the next 12 Months, in % of Adults, July 2020 & March 2021
  • Cryptocurrency Adoption Rate, and Global Average Cryptocurrency Adoption Rate, in % of Population, December 2020
  • Product Categories Purchased/to Be Purchased with Cryptocurrency, by Owners & Nonowners, in % of Consumers, February 2021 
  • Consumers Who Made Purchases Using Cryptocurrency, by Product Categories & Generation, in %, February 2021 
  • Consumers Who Would Consider Purchasing in the Future Using Cryptocurrency, by Product Categories & Generation, in %, February 2021 
  • Breakdown of Digital Payment Platforms That are Trusted to Invest In or Purchase With Cryptocurrency of Choice, in % of Respondents, April 2021
  • COVID-19 Precautions to Be Taken While Shopping In-Stores, in % of Consumers Who Have Been or Plan to Be Vaccinated, January 2021
  • Share of Instant Payments, in % of Global Instant Payment Transaction Values, 2025f
  • Top Reasons for Shopping Cart Abandonment During Checkout, in % of Adults, December 2020

3.3.Canada

  • Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March-April  2021
  • Payment Methods Used More Frequently After COVID-19 than Before, in % of Consumers, March 2021
  • Top 3 Payment Methods, by Usage Frequency, April 2021 
  • Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
  • Breakdown of Payment Methods, in % of Total Transaction Volume, 2019
  • Breakdown of Payment Methods, in % of Total Transaction Value, 2019
  • Volume of POS Transactions, in millions, Value of POS Transactions, in USD million, by Payment Method, and Year-on-Year Change, in %, 2018 & 2019 
  • Volume of Remote Transactions, in millions, Value of Remote Transactions, in USD million, by Payment Method, and Year-on-Year Change, in %, 2018 & 2019 
  • Top Payment Methods Used by Businesses, by Small & Medium and Mid-Market Companies, in % of Total Expenditures, November 2020
  • Value of B2C E-Commerce and M-Commerce Sales, by November 2019 & November 2020 Forecasts, in CAD billion, 2020e
  • Payment Methods When Making Purchases Online in the Last 12 Months, in % of Adult Online Shoppers, March 2020 
  • Awareness of Digital Wallets & Mobile Payment Services, by Province, in % of Adult Internet Users, March 2020 
  • Share of Respondents Who Believe That Online Shopping Increases Exposure to Fraud, in %, February 2021
  • Top Factors That Impact the Online Shopping Comfort Level, in % Respondents, February 2021 
  • Breakdown of Respondents Who Wish BNPL Option to be Offered, by Checkout Channel, and by Age Groups, in %, January 2021
Note: Product cover images may vary from those shown

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A selection of companies mentioned in this report includes:

  • Adyen
  • Affirm
  • Afterpay
  • Apple Pay
  • BlockFi
  • Bread
  • CivisScience
  • Coinbase
  • Coinmama
  • eToro
  • FuturePay
  • Google Pay
  • Klarna
  • PayBright
  • PayPal 
  • Paysafe
  • Quadpay
  • Robinhood
  • Samsung Pay
  • Sezzle
  • SimplyPayMe
  • Splitit
  • Starbucks
  • Venmo
  • Zelle
Note: Product cover images may vary from those shown

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