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UK e-fulfilment: Market Insight Report 2021

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    Report

  • 64 Pages
  • August 2021
  • Region: United Kingdom
  • Apex Insight
  • ID: 5357122
This market covers the provision of fulfilment services to UK internet retailers.
  • It includes both pure play on-line and multi-channel/store-based retailers.
  • It also includes both outsourced fulfilment and fulfilment activities carried out by the retailer
It does not include fulfilment of purely digital products such as software, travel tickets or music and video via electronic downloads. It also excludes grocery, for which there are distinct supply chains operated in-house by the major chains and on-line specialist, Ocado.

As internet shopping continues to grow, so the fulfilment of its orders continues to be a growth market - in contrast to the maturity of many segments of the logistics industry.

The publisher quantifies the e-fulfilment market size and historical growth rates, while reviewing key factors behind these figures.

The publisher also carries out an in-depth analysis of the relevant drivers of industry growth - including the macroeconomic environment, internet retail sales, basket sizes, returns rates, the level of cross-border shopping and logistics supplier innovation.

The report covers development and growth of the market since 2015 and provides forecasts up to 2024. It includes:

  • Description of trends in the market such as warehouse price increases, development of systems and robotics
  • Analysis of market drivers, which form the basis for our forecasts
  • Profiles of a wide range of e-fulfilment providers

Table of Contents

About this Report
  • What does the report contain?
  • Who is it useful for?
  • What are the sources and methodology?
Summary
  • Market context and trends
  • Competitive landscape
  • Outlook
About the Publisher
  • 2017 Parcels & Logistics Research Programme
  • recent parcels, transport and logistics consulting experience
  • About the Publisher: example parcels/delivery research and consulting clients
ContentsList of Charts and Tables
UK e-fulfilment Market Overview
  • Description
  • Characteristics of the market
  • Segments
  • Specific requirements for clothing
  • Low entry barriers for serving small customers
  • Scale necessary to serve large e-retailers
  • At the low end, gross margins are higher, but offset by customer management costs
  • Arrangements may be on a pay-per-use, closed or open book basis
  • Desire of start-ups to outsource
  • Switching barriers exist but do not prevent switching
  • High importance of IT systems
  • Cost pressures from the consumer down the supply chain
  • High returns rates
  • Transport management
Market trends
  • Increasing internationalisation of e-commerce
  • Technological and process innovations
  • Marketplace/shopping cart integrations
  • E-fulfilment systems
  • Parcel shops/lockers
  • Click and collect & multichannel retailing
  • E-fulfilment developed in-house when e-retailers have the capacity
  • Market size and growth
Key inputs and assumptions
  • Internet retail
  • % of sales by UK internet retailers which are to overseas customers
  • Average basket size and volume of transactions
  • Return rates
  • Cost of handling returned items
  • Market size and segmentation
  • Warehousing vs. transport
  • Core services vs. returns
  • Domestic vs. international
Competitive landscape
  • Overview
  • Major logistics groups
  • Medium-sized logistics service providers
  • Providers targeting smaller customers
  • Competitor benchmarking
  • Revenue
  • Growth
  • Margins
  • Profiles - Major logistics groups
  • DHL
  • Kuehne & Nagel
  • Wincanton
  • XPO Logistics
  • Profiles - Medium-sized logistics service providers
  • Allport Cargo Services
  • Amethyst Group
  • Clipper Logistics
  • CML
  • Dalepak
  • Delamode
  • iForce
  • International Logistics Group
  • James & James
  • Prolog (Promotional Logistics Limited)
  • SEKO Logistics Group
  • Spark Response
  • Torque
  • Unipart Logistics (UTL)
  • Profiles - Providers targeting smaller customers
  • Amazon (Fulfilled by Amazon - FBA)
  • Cloud Fulfilment
  • Royal Mail
  • Example e-fulfilment contracts
  • Market, driver and segment forecasts
  • e-fulfilment market growth
Driver forecasts
  • Internet retail
  • % of sales by UK internet retailers which are to overseas customers
  • Average basket size and volume of transactions
  • Return rates
  • Forecasts by segment
  • Risks to the forecast
List of abbreviations
List of Exhibits
  • Overview of e-fulfilment services
  • e-fulfilment market segments
  • Amazon warehouse robots
  • UK e-retail spending: value as % of all retailing/£bn, 2012-17 %
  • Average basket value, 2012-2017 (£)
  • Average basket value by product type (£), 2017
  • UK e-fulfilment market value, 2012-2017
  • UK e-fulfilment market by segment (transport/warehousing), 2012-2017
  • UK e-fulfilment market by segment (core services/returns), 2012-2017
  • UK e-fulfilment market by segment (domestic/international), 2012-2017
  • 2017 revenue of leading e-fulfilment providers
  • Revenues of leading e-fulfilment providers, 2013-2018
  • Growth rates of leading e-fulfilment providers – CAGR 2013-17
  • Growth rates of leading e-fulfilment providers – CAGR 2013-17
  • Operating profit of leading e-fulfilment providers, 2016-17
  • Operating margin of leading e-fulfilment providers, 2016-17
  • Allport Cargo Services Limited financial performance, 2011-2017
  • Amethyst Group Limited financial performance, 2011-2017
  • Clipper Logistics financial performance, 2013-2018
  • Clipper Logistics revenue and growth by activity, 2013-2018
  • Clipper Logistics e-fulfilment & returns division financial performance, 2013-2018
  • CML Limited financial performance, 2011-2017
  • Cygnia Logistics Limited financial performance, 2011-2017
  • Delamode PLC financial performance, 2011-2017
  • iForce Limited Financial Performance, 2011-2017
  • International Logistics Group Limited financial performance, 2011-2017
  • Promotional Logistics Limited financial performance, 2011-2017
  • Seko Logistics Group financial performance, 2014-2017
  • Spark Response Limited financial performance, 2011-2017
  • Torque Retail Services Limited financial performance, 2014-2017
  • Fulfilment by Amazon pricing examples, 2018
  • Example e-fulfilment contract awards in the UK, 2012-2018
  • UK e-fulfilment market forecast, 2012-2022
  • UK retail sales and internet retail sales forecasts, 2012-2022
  • UK e-fulfilment market forecast by segment (warehousing/transport), 2012-2022
  • UK e-fulfilment market forecast by segment (core services/returns), 2012-2022
  • UK e-fulfilment market forecast by segment (domestic/international), 2012-2022
  • UK e-fulfilment market forecast by segment (transport/warehousing), 2012-2022
  • UK e-fulfilment market forecast by segment (core services/returns), 2012-2022
  • UK e-fulfilment market forecast by segment (domestic/international), 2012-2022