Middle East and Africa Workplace Services Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Service Type, Organization Size and Large Enterprises, and Vertical

Large Enterprises Segment to Dominate MEA Workplace Services Market during 2021-2028

According to this research study titled “MEA Workplace Services Market to 2028 - COVID-19 Impact and Analysis and Forecast by: Service Type, Organization Size, and Vertical,” the market is expected to reach US$ 7254.97 million by 2028 from US$ 4613.69 million in 2021. The market is estimated to grow at a CAGR of 6.7% from 2021 to 2028. The report provides trends prevailing in the MEA workplace services market along with the drivers and restraints pertaining to the market growth. Synthesis of artificial intelligence (AI) to revolutionize workplace services business is the major factor driving the growth of the MEA workplace services market. However, issues associated with the amplifying security concerns hinder the growth of MEA workplace services market.

The market for MEA workplace services market is segmented into service type, organization size, vertical, and country. Based on services type, the market is segmented into end-user outsourcing services and tech support services core. In 2020, the end-user outsourcing services segment held the largest share MEA workplace market. Based on organization type, the workplace services market is divided into- small and medium-sized enterprises (SMEs) and large enterprises. SMEs is expected to the fastest growing segment over the forecast period. On the basis of vertical, the market is segmented into media and entertainment, BFSI, consumer goods and retail, manufacturing, healthcare and life sciences, education, telecom- IT and ITES, energy and utilities, government and public sector, and others. The Telecom-IT and ITES segment accounts for largest market share in the 2020.

Turkey, Iran, South Africa, Israel, Iraq, UAE, and Saudi Arabia are some of the countries in the MEA, which have a large number of COVID-19 confirmed cases and deaths. The region comprises many growing economies such as UAE and Saudi Arabia, among others, which are prospective markets for the workplace services providers due to the huge presence of diverse customer base for the several industries. Currently, the Gulf countries are on the verge of adopting transformative digital technologies in various verticals in a bid to improve the socio-economic conditions of the countries. The global COVID-19 pandemic has significant effects on global economies, but the region has negatively impacted as there is already pressure on the economy of various oil-based countries due to falling oil prices. In addition to this, the factory lockdowns, business shutdowns, and travel bans further aggravated the economic problems of the countries in the region. However, companies in the region manage to offer their solutions to end-users by introducing WFH and other measures.

Accenture, Atos SE Cognizant, Inc., DXC Technology Company, Fujitsu Limited, HCL Technologies, IBM Corporation, NTT DATA Corporation, Tata Consultancy Services Limited, Unisys Corporation, and Wipro Limited are among some of the leading companies in the MEA workplace services market. The companies are focused on adopting organic growth strategies such as product launches and expansions to sustain their position in the dynamic market. For instance, in 2021 Unisys Corporation announced it has partnered with Lenovo, under the partnership Unisys Corporation will support Lenovo's Internet of Think (IoT) Solutions with Unisys Corporation’s Digital Workplace Services.

The report segments the MEA Workplace Services market as follows:

MEA Workplace Services Market - By Service Type

• End-User Outsourcing Services
• Tech Support Services

MEA Workplace Services Market - By Organization Size

• Small and Medium-sized Enterprises (SMEs)
• Large Enterprises

MEA Workplace Services Market - By Vertical

• Media and Entertainment
• BFSI
• Consumer Goods and Retail
• Manufacturing
• Healthcare and Life Sciences
• Education, Telecom- IT and ITES
• Energy and Utilities
• Government and Public Sector
• Others

MEA Workplace Service Market - By Country

• UAE
• Saudi Arabia
• South Africa
• Rest of MEA