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Italy Courier, Express, and Parcel (CEP) Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)

  • ID: 5367728
  • Report
  • July 2021
  • Region: Italy
  • 216 pages
  • Mordor Intelligence


  • BRT
  • DHL
  • FedEx
  • Nexive
  • Poste Italiane S.p.A
  • UPS
Italy courier, express, and parcel (CEP) market has been witnessing strong growth owing to the rapidly expanding e-commerce business in the country and the strong cross border deliveries. Italy is one of the largest European Countries that have been recording high growth rates proceeded by Germany, France, the United Kingdom. Italy also has the highest international deliveries share than any other country in the region and its international shipments have dominated the domestic shipments in recent years. The growing e-commerce industry helped the market to record a high number of shipments and deliveries during the study period. The B2B segment of the market has been performing well and the B2C segment holds a high growth rate and is anticipated to continue the same during the forecast period. The express deliveries which are highly time-bound when compared to the courier and parcel services have started to grab major share with the increase in one-day and same-day delivery promises by the retailers. This also helped the domestic segment to record high growth number of transactions during the study period and is anticipated to continue the same in the forecast period. Italy CEP market is relatively consolidated with the top 3 companies occupying a major share of the market. The domestic company BRT occupies a major share in both the domestic and international deliveries across the country.

Key Market Trends

Growing e-commerce Industry is Anticipated to Drive the Market Growth

The e-commerce market in Italy has been growing with a moderate internet penetration rate, and a relatively low urban population compared to the remaining European countries. The growing e-commerce sector, along with the strong cross-border trade, has been driving the growth of the market. Furthermore, the rising consumer preference for shopping online through several e-commerce portals is also boosting the market growth. The cross-border trade is also driven by the lack of availability in the domestic market and the customer's openness to products that are produced or manufactured within the European Union.

International Deliveries are Anticipated to be the Faster Growing Segment of the Market

During the study period, the domestic courier services have contributed a major share to the total market revenues yet the international deliveries have also gained more significance and are anticipated to continue the same in the forecast period and become the faster-growing segment of the market. The quality road infrastructure, strong cross-border relationships with the neighboring countries, and the developed air infrastructure have helped the growth of the market segment along with the increased demand for express deliveries and one-day deliveries. Efficient tracking solutions offered by the market players have ensured the safety of packages and helped to gain more customer confidence.

Competitive Landscape

Italy Courier, Express, and Parcel (CEP) market is relatively consolidated with the top 3 companies occupying a major share of the market. With the growing demand for CEP services in the country, the companies are becoming more competitive to capture the huge opportunity. The international players are making strategic investments to establish a regional logistics network, such as the opening of new distribution centers, smart warehouses, etc. The local companies are facing high competition with multinational companies that have a comparatively well-developed infrastructure.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support
Note: Product cover images may vary from those shown


  • BRT
  • DHL
  • FedEx
  • Nexive
  • Poste Italiane S.p.A
  • UPS
1.1 Study Deliverables
1.2 Study Assumptions
1.3 Scope of the Study



4.1 Drivers
4.2 Restraints
4.3 Opportunities
4.4 Industry Attractiveness - Porter's Five Forces Analysis
4.5 Value Chain/Supply Chain Analysis
4.6 Impact of COVID-19 on CEP Market

5.1 Current Market Scenario
5.2 Government Regulations and Initiatives
5.3 Technological Trends and Automation in CEP Industry
5.4 Insights on the e-commerce Industry (Domestic and Cross-border e-commerce)
5.5 Insights on Startups, Venture Capital Funding in CEP Industry
5.6 Brief on Courier Rates
5.7 Elaboration on Storage Functions and Value-added Services in CEP Business
5.8 Insights on Reverse Logistics and Same-day Delivery Market

6.1 By Business
6.1.1 B2B (Business-to-Business)
6.1.2 B2C (Business-to-Consumer)
6.2 By Destination
6.2.1 Domestic
6.2.2 International
6.3 By End User
6.3.1 Services (BFSI (Banking, Financial Services and Insurance))
6.3.2 Wholesale and Retail Trade (e-commerce)
6.3.3 Manufacturing, Construction, and Utilities
6.3.4 Primary Industries (Agriculture, and Other Natural Resources)

7.1 Overview (Market Concentration, Major Players)
7.2 Company Profiles
7.2.1 BRT
7.2.2 DHL
7.2.3 Poste Italiane S.p.A
7.2.4 FedEx
7.2.5 UPS
7.2.6 General Logistics Systems B.V (GLS)
7.2.7 Nexive
7.2.8 Other companies*



Note: Product cover images may vary from those shown
  • BRT
  • DHL
  • Poste Italiane S.p.A
  • FedEx
  • UPS
  • General Logistics Systems B.V (GLS)
  • Nexive
Note: Product cover images may vary from those shown