Telehealth in Australia - Market Research Report

Hold the phone: The industry is growing despite easing pandemic restrictions reducing demand

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.

Telehealth has massively expanded in Australia in the wake of the COVID-19 pandemic, growing from niche services to a multibillion-dollar industry at the height of the pandemic. This growth has largely been due to an expansion of the Medicare Benefits Schedule (MBS) to support telehealth services during the pandemic. In addition, patients have been more likely to use telehealth services as a means to minimise the possibility of contracting COVID-19. Industry operators provide a variety of medical services through voice- and video-based telecommunications. Operators also digitally transfer a variety of medical data to assist with patient consultations and treatments.