+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

The Corporate Reputation of Pharma in 2021- The Patient Perspective - UK Edition - The Views of 111 UK Patient Groups

  • Report

  • 59 Pages
  • July 2022
  • Region: United Kingdom
  • PatientView
  • ID: 5410431

The ‘Corporate Reputation of Pharma’ survey - the 2021 UK edition is now in its 10th year, and two years into the Covid-19 pandemic. Between November 2021-February 2022, the survey collected the opinions of 111 UK-based patient groups on the performance of the pharmaceutical industry during 2021.

Patient groups responding to the ‘Corporate Reputation of Pharma’ survey are uniquely positioned to comment on the pharma industry’s performance during the pandemic. Patient groups not only understand the perceptions of patients but are also the only healthcare stakeholder to network with all other stakeholders in the healthcare system.

The report provides details on: 

  • How the analyst measures pharma’s corporate reputation from a patient perspective; 
  • The headline results of the 2021 UK element of the ‘Corporate Reputation’ survey; 
  • The companies included in the 2021 UK analysis; and 
  • The profiles of 2021’s respondent UK patient groups. 

Companies assessed for corporate reputation in the 2021 UK report 

AbbVie - Amgen - AstraZeneca - Bayer - Biogen - Boehringer Ingelheim - Bristol Myers Squibb - Eli Lilly - Gilead Sciences - GSK - Janssen - Merck KGaA - MSD - Novartis - Pfizer - Roche - Sandoz - Sanofi - Takeda - Teva - UCB 

COMPANY RANKINGS IN THE UK IN 2021 

  • The top-three pharma companies in the UK in 2021, out of 21 companies, ranked for their overall corporate reputation (as assessed by respondent UK patient groups familiar with the company): Pfizer, 1st - Roche, 2nd - AstraZeneca, 3rd. 
  • The top-three pharma companies in the UK in 2021, out of 9 companies, ranked for their overall corporate reputation (as assessed by respondent UK patient groups working with the company): Pfizer, 1st - AstraZeneca, 2nd - Janssen, 3rd.
  • The top-three ‘big-pharma’ companies in the UK in 2021, out of 13 ‘big-pharma’ companies, ranked for their overall corporate reputation (as assessed by respondent UK patient groups familiar with the company): Pfizer, 1st - Roche, 2nd - AstraZeneca, 3rd. 

Who Should Read this Report? 

Customer Types (Organisations)

  • Pharma companies
  • Biopharma companies
    • Regulatory authorities (e.g EMA, FDA) 
    • NGOs and health charities (usually FOC) including Patient Groups
    • Research and academia

Job Titles/Functions for Pharma and Biopharma Organisations

Core: 

  • Patient Relations
  • Corporate Reputation
  • Public Affairs
  • Professional Affairs
  • Patient Advocacy
  • Communications
  • Market Research

Secondary: 

  • R&D
  • Health economics
  • Outcomes Research
  • Medical Affairs
  • Marketing
  • Brand teams
  • Market Access 
  • Regulatory

 

Table of Contents

  • Executive summary
  • Relationships that UK patient groups have with pharma, 2021
  • Industry-wide findings in the UK, 2021
  • Rankings of 21 pharma companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups familiar with the companies
  • Rankings of 9 pharma companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups working with the companies
  • Rankings of 13 ‘big-pharma’ companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups familiar with the companies
  • Rankings of 9 ‘big-pharma’ companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups working with the companies
  • Profiles of the 21 companies, 2021 (v. 2020)
Appendices
I. Profiles of respondent UK patient groups, 2021
II. List of respondent UK patient groups that wished to be attributed, 2021
III. Commentaries and feedback from respondent UK patient groups on how pharma can improve, 2021-2022

Tables and Charts
  • The ten indicators measuring corporate reputation, 2021
  • The corporate reputation of the pharmaceutical industry in the UK over time, 2012-2021
  • The effectiveness of the pharma industry in the UK in response to Covid-19, from the UK patient perspective, 2021 v. 2020
  • The 21 companies included in the 2021 ‘Corporate Reputation of Pharma’ UK analyses
  • Companies making the biggest rises in the UK rankings, 2020 to 2021 respondent UK patient groups, 2021: familiarity, and partnerships, with pharma companies
  • The types of relationships that respondent UK patient groups have with pharma companies, 2021
  • The corporate reputation of the pharmaceutical industry in the UK, 2021 v. 2020 - compared with that of other healthcare sectors
  • The corporate reputation of the pharmaceutical industry in the UK over time, 2018-2021
  • How good or bad the pharmaceutical industry in the UK was in 2021 v. 2020 at carrying out specific activities important to UK patients and patient groups
  • Percentage of respondent UK patient groups which thought the pharma industry in the UK “Very effective” or “Effective” at supporting UK patents during the Covid-19 pandemic, 2021 v. 2020
  • How good or bad the pharmaceutical industry in the UK was over time at carrying out specific activities important to UK patients and patient groups, 2018-2021
  • Rankings of 21 pharma companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups familiar with the companies
  • Rankings of 9 pharma companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups working with the companies
  • Rankings of 13 ‘big-pharma’ companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups familiar with the companies
  • Rankings of 9 ‘big-pharma’ companies in the UK, 2021 v. 2020, as assessed by respondent UK patient groups working with the companies
  • Profiles of the 21 companies, 2021 (v. 2020)
Profiles of the 21 companies, 2021
  • AbbVie
  • Amgen
  • AstraZeneca
  • Bayer
  • Biogen
  • Boehringer Ingelheim
  • Bristol Myers Squibb
  • Eli Lilly
  • Gilead Sciences
  • GSK
  • Janssen
  • Merck KGaA
  • MSD
  • Novartis
  • Pfizer
  • Roche
  • Sandoz
  • Sanofi
  • Takeda
  • Teva
  • UCB
Each company is profiled by the following measures:
  • The number of respondent UK patient groups familiar, and working, with the company, 2021.
  • The profile of the respondent UK patient groups familiar with the company (the number of patients reached; specialties; and geographic remit), 2021.
  • The types of relationships that the company had with its respondent UK patient-group partners, 2021.
  • Company performance in the UK at the individual indicators of corporate reputation in 2021 - as assessed by respondent UK patient groups familiar, and working, with the company.
  • Competitors’ relationships in 2021 with the company’s respondent UK patient-group partners.
  • Overall rankings in the UK for the company - as assessed by respondent UK patient groups familiar, and working, with the company, 2021 v. 2020.
  • Company rankings in the UK for each of the indicators - as assessed by respondent UK patient groups familiar, and working, with the company, 2021 v. 2020.
  • Snapshot view: where the company sits in the UK corporate tiers for each of the indicators (in the higher, the middle, or the lower tier) - as assessed by respondent UK patient groups familiar, and working, with the company, 2021.
  • Overall rankings of the company in the UK, 2012-2021 - expressed on the Patient Corporate Reputation Index (PCRI), a measure designed to standardise the ranking data (preventing results being skewed by the differing numbers of companies
  • included in the UK historic analyses over the various years). PCRI ranking is from 0 to 1, with 1 being the best (the highest rank) - as assessed by respondent UK patient groups familiar with the company.

Samples

Loading
LOADING...

Companies Mentioned

  • AbbVie
  • Astellas Pharma
  • AstraZeneca
  • Bayer
  • Biogen
  • Boehringer Ingelheim
  • Bristol Myers Squibb
  • Eli Lilly
  • Gilead Sciences
  • GSK
  • Janssen
  • Merck & Co/MSD
  • Novartis
  • Pfizer
  • Roche
  • Sanofi
  • Takeda/Shire 

 


Methodology

Loading
LOADING...