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South East Asia Telehealth Market Size, Share & Trends Analysis Report by Service Type (Remote Patient Monitoring, Real-time Interactions), by Delivery Mode, by Application, by Type, by End Use, and Segment Forecasts, 2021-2028

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    Report

  • 100 Pages
  • May 2021
  • Region: Asia Pacific
  • Grand View Research
  • ID: 5415525

South East Asia's telehealth market size is expected to reach USD 916.2 million by 2028 and is expected to expand at a CAGR of 17.6% over the forecast period. The constant evolution of smartphones has made accessing telehealth and teleconsultation services more convenient and is expected to contribute to the growing demand. The growing number of users and technologically advanced smartphones are enabling users to track their fitness, monitor health, initiate conversations with healthcare professionals, and book appointments.

For instance, several apps such as Doctor Anywhere, Doctor on Call, and ClicknCare have been introduced to help patients book appointments, track their consultations and medical prescriptions, and store their healthcare information over course of the treatment. Furthermore, teleconsultation and telemedicine are widely being adopted across the region since it enables the communication between patients and caregivers in remote locations.

The ongoing Covid-19 pandemic has burdened global healthcare systems and is anticipated to drive the demand for telehealth services. Owing to lockdowns and movement restrictions, patients shifted their focus to telemedicine amidst the fear of contracting the virus by visiting the healthcare facility. Moreover, insurance companies are collaborating with market players to provide a free consultation to their customers. For instance, Cigna Singapore and AIG partnered with Doctor Anywhere for providing Covid-19 Medical Advisory Clinic as a free service to policyholders across Vietnam, Singapore, and Thailand.

The demand for teleconsultation will continue to grow to post the pandemic owing to the increasing adoption of digital technologies, growing government support, advancements in digital infrastructure, and increasing public and private investments. Several key players like MyDoc, Haldoc, Alodokter, and Doctor Raksa have witnessed a surge in revenue generation and growth in daily users since the inception of the pandemic.

Based on the service type, the real-time interactions segment accounted for the highest revenue share in 2020 owing to the rising preference of telemedicine services by patients and healthcare providers to follow the Covid-19 protocol of social distancing without compromising the quality of care. Moreover, these services enable real-time interactions with patients in remote locations at an affordable price. On the other hand, the remote patient monitoring segment is anticipated to register the fastest growth during the forecast period owing to the increasing disease burden, rising healthcare costs, and geriatric population in this region. Moreover, technological advancements in video conferencing systems and the development of digital infrastructure are excepted to positively influence segment growth. Lastly, the growing demand for personalized and specialty care is expected to propel the adoption of these services.

In 2020, the web-based delivery mode segment accounted for the highest revenue share owing to the availability of a large number of web-based telehealth platforms and growing usage rates of web-based platforms by patients and healthcare personnel. Moreover, web-based data can be accessed and analyzed in real-time from remote locations and thereby, reduces operational hassles. On the other hand, the cloud-based delivery mode segment is anticipated to register the fastest-growing during the forecast period owing to numerous benefits such as high bandwidth, easy accessibility, easy data recovery and storage, and better data privacy and security. Due to these benefits, the cloud-based delivery mode is witnessing a surge in its adoption rate and is expected to rapidly grow over the forthcoming years.

Based on the application, the diagnosis segment accounted for the highest revenue share in 2020 owing to increasing penetration of the internet, increasing number of smartphone users, and rising adoption of telehealth services. Growing awareness levels of the benefits of telemedicine among patients, providers, and payers are driving the segment. On the other hand, the prevention application segment is expected to exhibit the fastest growth during the forecast period owing to growing awareness about the importance of health and fitness to avoid chronic ailments is supporting the segment growth. Healthcare systems sustainability is threatened with the increasing prevalence of chronic diseases, rising healthcare costs, and shortage of personnel, which is boosting the demand for telehealth services for the prevention application segment. Furthermore, the shift towards value-based care is strengthening the demand for better patient outcomes at a more sustainable cost is driving the adoption of telemedicine services for earlier disease prevention.

In 2020, the tele-hospital type segment accounted for the highest revenue share owing to the rising adoption of digital healthcare technologies, increased healthcare IT expenditure, and growing government initiatives towards telehealth services. Moreover, the growing geriatric population increased health consciousness, and rising demand for affordable and accessible healthcare is contributing to the segment growth. On the other hand, the tele-home type segment is anticipated to register the fastest-growing during the forecast period owing to its various advantages such as affordability, efficiency, and delivery of quality care. Moreover, the increasing number of internet-enabled device users is enhancing the accessibility of these services the increasing adoption of cloud computing solutions. In addition, increased usage of internet and web-based services and its enhanced accessibility from the most remote locations are contributing to the growing delivery segment.

Based on end-use, the providers segment accounted for the largest revenue share in 2020 owing to the rising adoption of telemedicine platforms by healthcare providers to reduce the burden on healthcare facilities and resources. Moreover, the growing middle class is demanding quality care, which is expected to contribute to the growing segment. On the other hand, the patient end-use segment is anticipated to be the fastest-growing segment during the forecast period owing to the increasing number of active users and website visits on the telemedicine platform. Moreover, telehealth services have enabled communication channels between the healthcare provider and patients residing in remote locations.

In 2020, Indonesia dominated the market. This can be attributed to the rise in the adoption of telehealth services and favorable government policies and initiatives. Key players such as Haldoc and Alodokter witnessed a surge in their telemedicine services throughout the Covid-19 pandemic. The shortage of healthcare personnel in Indonesia is contributing to the growth of the market in Indonesia. On the other hand, Malaysia is expected to be the fastest-growing region during the forecast period owing to the increasing deployment of telemedicine services, growing prevalence of chronic diseases, rising healthcare costs, and shortage of healthcare personnel.


South East Asia Telehealth Market Report Highlights

  • The market is anticipated to witness significant growth by 2028, owing to the increasing adoption of digital healthcare technologies and penetration of internet-powered smartphones and devices
  • The real-time interactions service type segment dominated the market in 2020, owing to increased accessibility and analysis of real-time data from patients in remote locations
  • The web-based delivery mode segment dominated in 2020, owing to the growing number of web-based platform users in the patient and provider community
  • The diagnosis application segment dominated the market in 2020, owing to increasing penetration of the internet and favorable government initiatives and support
  • The tele-hospital type segment dominated the market in 2020 owing to the rising adoption of digital healthcare technologies and the development of healthcare IT infrastructure
  • The provider segment dominated the market in 2020 owing to the widespread adoption of telehealth services to reduce the burden on healthcare facilities
  • Indonesia dominated the market in 2020 owing to the rapid adoption of telemedicine service and government support

Table of Contents

Chapter 1 Methodology and Scope
1.1 Market Segmentation and Scope
1.2 Market Definition
1.3 Research Methodology
1.3.1 Information Procurement
1.4 Information or Data Analysis
1.5 Research Scope and Assumptions
1.5.1 Methodology
1.5.1.1 Analysis of the parents and ancillary markets
1.5.1.2 country and Segment level market size estimates - Top down
1.5.1.3 Market Estimation and Forecast Factors
1.6 Market Formulation & Validation
1.6.1 Country Market: CAGR Calculation
1.7 Country Based Segment Share Calculation
1.8 List of Data Sources
Chapter 2 Executive Summary
2.1 Market Outlook
2.2 Segment Outlook
2.3 Regional Insights
2.4 Competitive Insights
2.5 South East Asia Telehealth Market Snapshot
Chapter 3 South East Asia Telehealth Market Variables, Trends & Scope
3.1 Penetration and Growth Prospect Mapping
3.2 South East Asia Telehealth Market Dynamics
3.2.1 Market Driver Analysis
3.2.1.1 Increasing adoption of digital healthcare and telehealth
3.2.1.2 Shortage of medical professionals and increasing demand for HEalthcare
3.2.1.3 Supportive initiatives and increasing strategic alliances
3.2.1.4 High penetration of smartphones
3.2.2 Market Restraint Analysis
3.2.2.1 Cybersecurity and privacy concerns
3.2.3 Market Opportunity Analysis
3.2.3.1 Rise in artificial intelligence, IoT, big data and virtual assistance
3.2.4 Market Challenge Analysis
3.2.4.1 Lack of healthcare infrastructure
3.3 South East Asia Telehealth Industry Analysis - Porter’s
3.3.1 Bargaining power of the suppliers - Moderate
3.3.2 Bargaining power of the buyers - Moderately High
3.3.3 Threat of substitution - low
3.3.4 Threats from new entrants - Moderate
3.3.5 Competitive rivalry - high
3.4 South East Asia Telehealth Industry Analysis - PEST
3.4.1 Political Landscape
3.4.2 Economic Landscape
3.4.3 Social Landscape
3.4.4 Technology Landscape
3.5 Regulatory Framework
3.5.1 Reimbursement framework
3.5.2 Standards & compliance
3.5.2.1 Indonesia
3.5.2.2 Thailand
3.5.2.3 Malaysia
3.5.2.4 Singapore
3.5.3 Regulatory bodies/agency
3.5.4 Approvals/clearance requirements
3.5.5 Regulatory fee structure
3.6 South East Asia Telehealth Market: Future Aspects
3.7 Major Deals & Strategic Alliances Analysis
3.7.1 Collaborations
3.7.2 Investments
3.7.3 Joint Ventures
3.7.4 Partnerships
3.7.5 Product Developments
3.8 Impact of COVID-19 Pandemic on South East Asia Telehealth Market
Chapter 4 South East Asia Telehealth Market: Service Type Estimates & Trend Analysis
4.1 Segment Dashboard
4.2 South East Asia Telehealth Market: Service Type Movement Analysis, USD Million, 2020 & 2028
4.2.1 Remote patient monitoring
4.2.1.1 Remote patient monitoring market estimates and forecasts, 2016 - 2028 (USD Million)
4.2.2 Real-time interactions
4.2.2.1 Real-time interactions market estimates and forecasts, 2016 - 2028 (USD Million)
4.2.3 Store and forward
4.2.3.1 Store and forward market estimates and forecasts, 2016 - 2028 (USD Million)
4.2.4 Other services
4.2.4.1 Other services market estimates and forecasts, 2016 - 2028 (USD Million)
Chapter 5 South East Asia Telehealth Market: Delivery Mode Estimates & Trend Analysis
5.1 Segment Dashboard
5.2 South East Asia Telehealth Market: Delivery Mode Movement Analysis, USD Million, 2020 & 2028
5.2.1 Web-based
5.2.1.1 Web-based market estimates and forecasts, 2016 - 2028 (USD Million)
5.2.2 Cloud-based
5.2.2.1 Cloud-based market estimates and forecasts, 2016 - 2028 (USD Million)
5.2.3 On-premises
5.2.3.1 On-premises market estimates and forecasts, 2016 - 2028 (USD Million)
Chapter 6 South East Asia Telehealth Market: Application Estimates & Trend Analysis
6.1 Segment Dashboard
6.2 South East Asia Telehealth Market: Application Movement Analysis, USD Million, 2020 & 2028
6.2.1 Prevention
6.2.1.1 Prevention market estimates and forecasts, 2016 - 2028 (USD Million)
6.2.2 Examination
6.2.2.1 Examination market estimates and forecasts, 2016 - 2028 (USD Million)
6.2.3 Diagnosis
6.2.3.1 Diagnosis market estimates and forecasts, 2016 - 2028 (USD Million)
Chapter 7 South East Asia Telehealth Market: Type Estimates & Trend Analysis
7.1 Segment Dashboard
7.2 South East Asia Telehealth Market: Type Movement Analysis, USD Million, 2020 & 2028
7.2.1 Tele-hospital
7.2.1.1 Tele-hospital market estimates and forecasts, 2016 - 2028 (USD Million)
7.2.2 Tele-home
7.2.2.1 Tele-home market estimates and forecasts, 2016 - 2028 (USD Million)
Chapter 8 South East Asia Telehealth Market: End-use Estimates & Trend Analysis
8.1 Segment Dashboard
8.2 South East Asia Telehealth Market: End-use Movement Analysis, USD Million, 2020 & 2028
8.2.1 Providers
8.2.1.1 Providers market estimates and forecasts, 2016 - 2028 (USD Million)
8.2.2 Payers
8.2.2.1 Payers market estimates and forecasts, 2016 - 2028 (USD Million)
8.2.3 Patients
8.2.3.1 Patients market estimates and forecasts, 2016 - 2028 (USD Million)
8.2.4 Others
8.2.4.1 Others market estimates and forecasts, 2016 - 2028 (USD Million)
Chapter 9 South East Asia Telehealth Market: Country Estimates & Trend Analysis: By Service Type, Delivery Mode, Application, Type, and End-Use
9.1 Country Market Snapshot
9.2 Market: Country Movement Analysis, USD Million, 2020 & 2028, USD Million
9.3 South East Asia
9.3.1 Indonesia
9.3.1.1 Market estimates and forecasts, by service type, delivery mode, application, type, and end-use, 2016 - 2028 (USD Million)
9.3.2 Thailand
9.3.2.1 Market estimates and forecasts, by service type, delivery mode, application, type, and end-use, 2016 - 2028 (USD Million)
9.3.3 Malaysia
9.3.3.1 Market estimates and forecasts, by service type, delivery mode, application, type, and end-use, 2016 - 2028 (USD Million)
Chapter 10 South East Asia Telehealth Market: Competitive Analysis
10.1 Recent Developments & Impact Analysis, by Key Market Participants
10.1.1 Partnerships
10.1.1.1 DoctorOnCall Partnership with Insurence Companies
10.1.1.2 DoctorOnCall Partnership with Celcom
10.1.2 Investments Raised
10.1.2.1 Halodoc Recieved USD 80 million funding
10.1.2.2 Alodokter Recieved USD 33 million funding
10.1.2.3 Doctor Anywhere Recieves US$ 33 million funding
10.1.3 Collaborations
10.1.3.1 DOC2US Collaboration with GDEX Bhd AND Alpro Pharmacy
10.1.3.2 DOC2US Collaboration with AIA Malaysia
10.2 Company/Competition Categorization (Key Innovators, Market Leaders, & Emerging Players)
10.3 Company Market Position Analysis (Geographic Presence, Product Portfolio, Key Alliance, Industry Experience)
Chapter 11 Competitive Landscape
11.1 Company Profiles
11.1.1 Halodoc
11.1.1.1 Company overview
11.1.1.2 Financial performance
11.1.1.3 Service benchmarking
11.1.1.4 Strategic initiatives
11.1.2 DOC2US
11.1.2.1 Company overview
11.1.2.2 Service benchmarking
11.1.2.3 Strategic initiatives
11.1.3 GrabHealth (Grab)
11.1.3.1 Company overview
11.1.3.2 Service benchmarking
11.1.3.3 Strategic initiatives
11.1.4 MyDoc Pte. Ltd.
11.1.4.1 Company overview
11.1.4.2 Service benchmarking
11.1.4.3 Strategic initiatives
11.1.5 Doctor Anywhere Pte Ltd.
11.1.5.1 Company overview
11.1.5.2 Financial performance
11.1.5.3 Service benchmarking
11.1.5.4 Strategic initiatives
11.1.6 Teleme
11.1.6.1 Company overview
11.1.6.2 Service benchmarking
11.1.7 Good Doctor
11.1.7.1 Company overview
11.1.7.2 Financial performance
11.1.7.3 Service benchmarking
11.1.8 DoctorOnCall
11.1.8.1 Company overview
11.1.8.2 Service benchmarking
11.1.8.3 Strategic initiatives
11.1.9 Alodokter
11.1.9.1 Company overview
11.1.9.2 Financial performance
11.1.9.3 Service benchmarking
11.1.9.4 Strategic initiatives
11.1.10 ClicknCare
11.1.10.1 Company overview
11.1.10.2 Service benchmarking
List of Tables
Table 1 List of secondary sources
Table 2 Telehealth Programs, 2015
Table 3 Overview of funding in the telehealth space (Partial List)
Table 4 Regulatory bodies/agency
Table 5 Indonesia telehealth market, by service type, 2016 - 2028 (USD Million)
Table 6 Indonesia telehealth market, by delivery mode, 2016 - 2028 (USD Million)
Table 7 Indonesia telehealth market, by application, 2016 - 2028 (USD Million)
Table 8 Indonesia telehealth market, by type, 2016 - 2028 (USD Million)
Table 9 Indonesia telehealth market, by end use, 2016 - 2028 (USD Million)
Table 10 Thailand telehealth market, by service type, 2016 - 2028 (USD Million)
Table 11 Thailand telehealth market, by delivery mode, 2016 - 2028 (USD Million)
Table 12 Thailand telehealth market, by application, 2016 - 2028 (USD Million)
Table 13 Thailand telehealth market, by type, 2016 - 2028 (USD Million)
Table 14 Thailand telehealth market, by end use, 2016 - 2028 (USD Million)
Table 15 Malaysia telehealth market, by service type, 2016 - 2028 (USD Million)
Table 16 Malaysia telehealth market, by delivery mode, 2016 - 2028 (USD Million)
Table 17 Malaysia telehealth market, by application, 2016 - 2028 (USD Million)
Table 18 Malaysia telehealth market, by type, 2016 - 2028 (USD Million)
Table 19 Malaysia telehealth market, by end use, 2016 - 2028 (USD Million)
List of Figures
Fig. 1 South East Asia telehealth market segmentation
Fig. 2 Market research process
Fig. 3 Information procurement
Fig. 4 Primary research pattern
Fig. 5 Market research approaches
Fig. 6 Value chain-based sizing & forecasting
Fig. 7 QFD modelling for market share assessment
Fig. 8 Market formulation & validation
Fig. 9 South East Asia telehealth market summary, 2020, (USD Million)
Fig. 10 South East Asia telehealth market trends & outlook
Fig. 11 Penetration & growth prospect mapping
Fig. 12 Market driver analysis (Current & future impact)
Fig. 13 Percent increase in daily active users in March 2020 vs 2019
Fig. 14 Physician density per 1,000 population
Fig. 15 Smartphone penetration in 2019, by countries (in terms of population)
Fig. 16 Market restraint analysis (Current & future impact)
Fig. 17 South East Asia telehealth market, service type outlook key takeaways (USD Million)
Fig. 18 South East Asia telehealth market: service type movement analysis 2020 & 2028 (USD Million)
Fig. 19 Remote patient monitoring market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 20 Real-time interactions market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 21 Store and forward market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 22 Other services market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 23 South East Asia telehealth market, delivery mode outlook key takeaways (USD Million)
Fig. 24 South East Asia telehealth market: delivery mode movement analysis 2020 & 2028 (USD Million)
Fig. 25 Web-based market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 26 Cloud-based market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 27 On-premises market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 28 South East Asia telehealth market, application outlook key takeaways (USD Million)
Fig. 29 South East Asia telehealth market: application movement analysis 2020 & 2028 (USD Million)
Fig. 30 Prevention market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 31 Examination market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 32 Diagnosis market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 33 South East Asia telehealth market, type outlook key takeaways (USD Million)
Fig. 34 South East Asia telehealth market: type movement analysis 2020 & 2028 (USD Million)
Fig. 35 Tele-hospital market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 36 Tele-home market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 37 South East Asia telehealth market, end-use outlook key takeaways (USD Million)
Fig. 38 South East Asia telehealth market: end-use movement analysis 2020 & 2028 (USD Million)
Fig. 39 Providers market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 40 Payers market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 41 Patients market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 42 Others market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 43 Country marketplace: Key takeaways
Fig. 44 South East Asia telehealth market: country outlook, 2020 & 2028, USD Million
Fig. 45 Indonesia telehealth market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 46 Thailand telehealth market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 47 Malaysia telehealth market estimates and forecasts, 2016 - 2028 (USD Million)
Fig. 48 List of key emerging companies/market leaders/innovators
Fig. 49 Company market position analysis, 2020

Companies Mentioned

  • Halodoc
  • DOC2US
  • GrabHealth (Grab)
  • MyDoc Pte. Ltd.
  • Doctor Anywhere Pte Ltd.
  • Teleme
  • Good Doctor
  • DoctorOnCall
  • Alodokter
  • ClicknCare

Methodology

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Table Information