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Bot Services Market By Technology, Deployment, Mode and End User: Global Opportunity Analysis and Industry Forecast, 2020-2030

  • ID: 5439945
  • Report
  • July 2021
  • Region: Global
  • 404 pages
  • Allied Analytics LLP

FEATURED COMPANIES

  • 24/7 Customer.
  • Amazon Web Services
  • Aspect Software
  • Creative Virtual
  • Facebook
  • Google
  • MORE
Social media platforms have evolved to become a really important part of modern-day businesses. Every firm has been growing its roots on social media platforms to attract more new customers for their business. And chatbots are providing such enterprises ways to communicate with their consumers more quickly and efficiently. This reflects positively on the future of the bot services market in the future as social media platforms become much more engaging and a part of the everyday lives of average users.

Moreover, Chatbots on social media sites such as Twitter and Facebook may be used to disseminate information on a certain issue far more faster than a human would, broadening their range of uses even more.

Factors such as intense focus on customer experience followed by compatibility with advanced data analysis and deep learning tools is majorly propelling the market growth. However, Bots misinterpreting or not understanding customer’s context is mainly restraining the market growth during the forecast period. Advancements in the field of Artificial Intelligence and Machine Learning is estimated to have a lucrative effect on the overall market.

The Bot Services market is mainly segmented into technology, mode, deployment and end users. Based on technology the market is segmented into framework and platform, while on the basis of mode the market is segmented into text, audio and video. Based on deployment, the market is segmented into Websites, Contact Center, Social Media and Mobile Applications. On the basis of end user the market is segmented into Banking, Financial Services, and Insurance (BFSI), Retail and eCommerce, Healthcare, Media and Entertainment, Telecom, Government, Education, Travel and Hospitality, Real Estate and Others.

Some of the key companies mentioned within the report are Microsoft Corporation, IBM Corporation, Facebook, Google, Amazon Web Services, Nuance Communications, Aspect Software, Inbenta Technologies ,Creative Virtual ,24/7 Customer

KEY BENEFITS FOR STAKEHOLDERS

  • The study provides an in-depth analysis of the Bot Services market along with current trends and future estimations to elucidate imminent investment pockets.
  • Information about key drivers, restraints, and opportunities and their impact analysis on the market size is provided in the report.
  • Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
  • The quantitative analysis of Bot Services market for the period 2020–2030 is provided to determine the market potential.

KEY MARKET SEGMENTS


By Technology

  • Framework
  • Platform

By Deployment

  • Websites
  • Contact Center
  • Social Media
  • Mobile Applications

By Mode

  • Text
  • Audio
  • Video

By End User

  • Banking, Financial Services, and Insurance (BFSI)
  • Retail and eCommerce
  • Healthcare
  • Media and Entertainment
  • Telecom
  • Government
  • Education
  • Travel and Hospitality
  • Real Estate
  • Others

BY REGION

  • North America
  • U.S.
  • Canada
  • Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • Russia
  • Rest of Europe
  • Asia-Pacific
  • China
  • India
  • Japan
  • India
  • Australia
  • South Korea
  • Southeast Asia
  • Rest of Asia-Pacific
  • LAMEA
  • Latin America
  • Middle East
  • Africa

KEY MARKET PLAYERS

  • Microsoft
  • IBM
  • Facebook
  • Google
  • Amazon Web Services
  • Nuance Communications
  • Aspect Software
  • Inbenta Technologies
  • Creative Virtual
  • 24/7 Customer.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • 24/7 Customer.
  • Amazon Web Services
  • Aspect Software
  • Creative Virtual
  • Facebook
  • Google
  • MORE
CHAPTER 1: INTRODUCTION
1.1. REPORT DESCRIPTION
1.2. KEY BENEFITS FOR STAKEHOLDERS
1.3. KEY MARKET SEGMENTS
1.3.1. Key market players
1.4. RESEARCH METHODOLOGY
1.4.1. Secondary research
1.4.2. Primary research
1.4.3. Analyst tools & models

CHAPTER 2: EXECUTIVE SUMMARY
2.1. KEY FINDINGS
2.1.1. Top impacting factors
2.1.2. Top investment pockets
2.2. CXO PERSPECTIVE

CHAPTER 3: MARKET OVERVIEW
3.1. MARKET DEFINITION AND SCOPE
3.2. KEY FORCES SHAPING THE BOT SERVICES MARKET
3.3. MARKET DYNAMICS
3.3.1. Drivers
3.3.1.1. Enhanced customer experience:
3.3.1.2. Compatibility with advanced data analysis and deep learning tools
3.3.2. Restraints
3.3.2.1. Bots misinterpreting or not understanding customer’s context:
3.3.2.2. Lesser flexibility and customizations as compared to on-premises solutions
3.3.3. Opportunities
3.3.3.1. Advancements in the field of Artificial Intelligence and Machine Learning:
3.3.3.2. Growth of digital media platforms and their growing impact on businesses:
3.4. COVID-19 IMPACT ANALYSIS ON THE BOT SERVICES MARKET
3.4.1. Impact on market size
3.4.2. Consumer trends, preferences, and budget impact
3.4.3. Economic impact
3.4.4. Key player strategies to tackle negative impact
3.4.5. Opportunity window

CHAPTER 4: BOT SERVICES MARKET, BY TECHNOLOGY
4.1. OVERVIEW
4.2. FRAMEWORK
4.2.1. Key market trends, growth factors, and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market analysis, by country
4.3. PLATFORM
4.3.1. Key market trends, growth factors, and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market analysis, by country

CHAPTER 5: BOT SERVICES MARKET, BY MODE
5.1. OVERVIEW
5.2. TEXT
5.2.1. Key market trends, growth factors, and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market analysis, by country
5.3. AUDIO
5.3.1. Key market trends, growth factors, and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market analysis, by country
5.4. VIDEO
5.4.1. Key market trends, growth factors, and opportunities
5.4.2. Market size and forecast, by region
5.4.3. Market analysis, by country

CHAPTER 6: BOT SERVICES MARKET, BY DEPLOYMENT
6.1. OVERVIEW
6.2. WEBSITES
6.2.1. Key market trends, growth factors, and opportunities
6.2.2. Market size and forecast, by region
6.2.3. Market analysis, by country
6.3. CONTACT CENTER
6.3.1. Key market trends, growth factors, and opportunities
6.3.2. Market size and forecast, by region
6.3.3. Market analysis, by country
6.4. SOCIAL MEDIA
6.4.1. Key market trends, growth factors, and opportunities
6.4.2. Market size and forecast, by region
6.4.3. Market analysis, by country
6.5. MOBILE APPLICATIONS
6.5.1. Key market trends, growth factors, and opportunities
6.5.2. Market size and forecast, by region
6.5.3. Market analysis, by country

CHAPTER 7: BOT SERVICES MARKET, BY END USER
7.1. OVERVIEW
7.2. BFSI
7.2.2. Market size and forecast, by region
7.2.3. Market analysis, by country
7.3. RETAIL AND E COMMERCE
7.3.1. Key market trends, growth factors, and opportunities
7.3.2. Market size and forecast, by region
7.3.3. Market analysis, by country
7.4. HEALTHCARE
7.4.1. Key market trends, growth factors, and opportunities
7.4.2. Market size and forecast, by region
7.4.3. Market analysis, by country
7.5. MEDIA AND ENTERTAINMENT
7.5.1. Key market trends, growth factors, and opportunities
7.5.2. Market size and forecast, by region
7.5.3. Market analysis, by country
7.6. TELECOM
7.6.1. Key market trends, growth factors, and opportunities
7.6.2. Market size and forecast, by region
7.6.3. Market analysis, by country
7.7. GOVERNMENT
7.7.1. Key market trends, growth factors, and opportunities
7.7.2. Market size and forecast, by region
7.7.3. Market analysis, by country
7.8. EDUCATION
7.8.1. Key market trends, growth factors, and opportunities
7.8.2. Market size and forecast, by region
7.8.3. Market analysis, by country
7.9. TRAVEL AND HOSPITALITY
7.9.1. Key market trends, growth factors, and opportunities
7.9.2. Market size and forecast, by region
7.9.3. Market analysis, by country
7.10. REAL ESTATE
7.10.1. Key market trends, growth factors, and opportunities
7.10.2. Market size and forecast, by region
7.10.3. Market analysis, by country
7.11. OTHERS
7.11.1. Key market trends, growth factors, and opportunities
7.11.2. Market size and forecast, by region
7.11.3. Market analysis, by country

CHAPTER 8: BOT SERVICES MARKET, BY REGION
8.1. OVERVIEW
8.2. NORTH AMERICA
8.2.1. Key market trends, growth factors, and opportunities
8.2.2. Market size and forecast, By Technology
8.2.3. Market size and forecast, by Mode
8.2.4. Market size and forecast, BY DEPLOYMENT
8.2.5. Market size and forecast, BY END USER
8.2.6. Market analysis, by country
8.2.6.1. U. S.
8.2.6.1.1. Market size and forecast, BY TECHNOLOGY
8.2.6.1.2. Market size and forecast, BY MODE
8.2.6.1.3. Market size and forecast, BY DEPLOYMENT
8.2.6.1.4. Market size and forecast, BY END USER
8.2.6.2. Canada
8.2.6.2.1. Market size and forecast, BY TECHNOLOGY
8.2.6.2.2. Market size and forecast, by Mode
8.2.6.2.3. Market size and forecast, BY DEPLOYMENT
8.2.6.2.4. Market size and forecast, BY END USER
8.3. EUROPE
8.3.1. Key market trends, growth factors, and opportunities
8.3.2. Market size and forecast, By Technology
8.3.3. Market size and forecast, by Mode
8.3.4. Market size and forecast, BY DEPLOYMENT
8.3.5. Market size and forecast, BY END USER
8.3.6. Market analysis, by country
8.3.6.1. UK
8.3.6.1.1. Market size and forecast, BY TECHNOLOGY
8.3.6.1.2. Market size and forecast, by Mode
8.3.6.1.3. Market size and forecast, BY Deployment
8.3.6.1.4. Market size and forecast, BY END USER
8.3.6.2. Germany
8.3.6.2.1. Market size and forecast, BY TECHNOLOGY
8.3.6.2.2. Market size and forecast, by Mode
8.3.6.2.3. Market size and forecast, BY DEPLOYMENT
8.3.6.2.4. Market size and forecast, BY END USER
8.3.6.3. France
8.3.6.3.1. Market size and forecast, BY TECHNOLOGY
8.3.6.3.2. Market size and forecast, BY MODE
8.3.6.3.3. Market size and forecast, BY DEPLOYMENT
8.3.6.3.4. Market size and forecast, BY END USER
8.3.6.4. Italy
8.3.6.4.1. Market size and forecast, BY TECHNOLOGY
8.3.6.4.2. Market size and forecast, by Mode
8.3.6.4.3. Market size and forecast, BY DEPLOYMENT
8.3.6.4.4. Market size and forecast, BY END USER
8.3.6.5. Spain
8.3.6.5.1. Market size and forecast, BY TECHNOLOGY
8.3.6.5.2. Market size and forecast, BY MODE
8.3.6.5.3. Market size and forecast, BY DEPLOYMENT
8.3.6.5.4. Market size and forecast, BY END USER
8.3.6.6. Russia
8.3.6.6.1. Market size and forecast, BY TECHNOLOGY
8.3.6.6.2. Market size and forecast, BY MODE
8.3.6.6.3. Market size and forecast, BY DEPLOYMENT
8.3.6.6.4. Market size and forecast, BY END USER
8.3.6.7. Rest of Europe
8.3.6.7.1. Market size and forecast, BY TECHNOLOGY
8.3.6.7.2. Market size and forecast, BY MODE
8.3.6.7.3. Market size and forecast, BY DEPLOYMENT
8.3.6.7.4. Market size and forecast, BY END USER
8.4. ASIA-PACIFIC
8.4.1. Key market trends, growth factors, and opportunities
8.4.2. Market size and forecast, BY TECHNOLOGY
8.4.3. Market size and forecast, BY MODE
8.4.4. Market size and forecast, BY DEPLOYMENT
8.4.5. Market size and forecast, by Industry vertical
8.4.6. Market analysis, by country
8.4.6.1. China
8.4.6.1.1. Market size and forecast, BY TECHNOLOGY
8.4.6.1.2. Market size and forecast, BY MODE
8.4.6.1.3. Market size and forecast, BY DEPLOYMENT
8.4.6.1.4. Market size and forecast, BY END USER
8.4.6.2. India
8.4.6.2.1. Market size and forecast, BY TECHNOLOGY
8.4.6.2.2. Market size and forecast, by Mode
8.4.6.2.3. Market size and forecast, BY DEPLOYMENT
8.4.6.2.4. Market size and forecast, BY END USER
8.4.6.3. Japan
8.4.6.3.1. Market size and forecast, BY TECHNOLOGY
8.4.6.3.2. Market size and forecast, by Mode
8.4.6.3.3. Market size and forecast, BY DEPLOYMENT
8.4.6.3.4. Market size and forecast, by End User
8.4.6.4. Australia
8.4.6.4.1. Market size and forecast, BY TECHNOLOGY
8.4.6.4.2. Market size and forecast, by Mode
8.4.6.4.3. Market size and forecast, BY DEPLOYMENT
8.4.6.4.4. Market size and forecast, BY END USER
8.4.6.5. South Korea
8.4.6.5.1. Market size and forecast, BY TECHNOLOGY
8.4.6.5.2. Market size and forecast, by Mode
8.4.6.5.3. Market size and forecast, BY DEPLOYMENT
8.4.6.5.4. Market size and forecast, BY END USER
8.4.6.6. Southeast Asia
8.4.6.6.1. Market size and forecast, BY TECHNOLOGY
8.4.6.6.2. Market size and forecast, by Mode
8.4.6.6.3. Market size and forecast, BY DEPLOYMENT
8.4.6.6.4. Market size and forecast, BY END USER
8.4.6.7. Rest of Asia-Pacific
8.4.6.7.1. Market size and forecast, BY TECHNOLOGY
8.4.6.7.2. Market size and forecast, by Mode
8.4.6.7.3. Market size and forecast, BY DEPLOYMENT
8.4.6.7.4. Market size and forecast, BY END USER
8.5. LAMEA
8.5.1. Key market trends, growth factors, and opportunities
8.5.2. Market size and forecast, BY TECHNOLOGY
8.5.3. Market size and forecast, by Mode
8.5.4. Market size and forecast, BY DEPLOYMENT
8.5.5. Market size and forecast, BY END USER
8.5.6. Market analysis, by country
8.5.6.1. Latin America
8.5.6.1.1. Market size and forecast, BY TECHNOLOGY
8.5.6.1.2. Market size and forecast, by Mode
8.5.6.1.3. Market size and forecast, BY DEPLOYMENT
8.5.6.1.4. Market size and forecast, by industry vertical
8.5.6.2. Middle East
8.5.6.2.1. Market size and forecast, BY TECHNOLOGY
8.5.6.2.2. Market size and forecast, by Mode
8.5.6.2.3. Market size and forecast, BY DEPLOYMENT
8.5.6.2.4. Market size and forecast, by industry vertical
8.5.6.3. Africa
8.5.6.3.1. Market size and forecast, BY TECHNOLOGY
8.5.6.3.2. Market size and forecast, by Mode
8.5.6.3.3. Market size and forecast, BY DEPLOYMENT
8.5.6.3.4. Market size and forecast, by industry vertical

CHAPTER 9: COMPETITIVE LANDSCAPE
9.1. KEY PLAYER POSITIONING ANALYSIS, 2019
9.2. TOP WINNING STRATEGIES
9.3. COMPETITIVE DASHBOARD

CHAPTER 10: COMPANY PROFILE
10.1.[24]7. AI, INC
10.1.1. Company overview
10.1.2. Key executives
10.1.3. Company snapshot
10.1.4. Product portfolio
10.1.5. Key strategic moves and developments
10.2. AMAZON WEB SERVICES, INC.
10.2.1. Company overview
10.2.2. Key executives
10.2.3. Company snapshot
10.2.4. Operating business segments
10.2.5. Product portfolio
10.2.6. Business performance
10.2.7. Key strategic moves and developments
10.3. ASPECT SOFTWARE
10.4. CREATIVE VIRTUAL LTD
10.4.1. Company overview
10.4.2. Key executives
10.4.3. Company snapshot
10.4.4. Product portfolio
10.4.5. Key strategic moves and developments
10.5. FACEBOOK, INC.
10.5.1. Company overview
10.5.2. Key executives
10.5.3. Company snapshot
10.5.4. Operating business segments
10.5.5. Product portfolio
10.5.6. R&D expenditure
10.5.7. Business performance
10.5.8. Key strategic moves and developments
10.6. GOOGLE LLC
10.6.1. Company overview
10.6.2. Key executives
10.6.3. Company snapshot
10.6.4. Operating business segments
10.6.5. Product portfolio
10.6.6. R&D expenditure
10.6.7. Business performance
10.6.8. Key strategic moves and developments
10.7. INTERNATIONAL BUSINESS MACHINES CORPORATION
10.7.1. Company overview
10.7.2. Key executives
10.7.3. Company snapshot
10.7.4. Operating business segments
10.7.5. Product portfolio
10.7.6. R&D Expenditure
10.7.7. Business performance
10.7.8. Key strategic moves and developments
10.8. INBENTA TECHNOLOGIES INC
10.8.1. Company overview
10.8.2. Key executives
10.8.3. Company snapshot
10.8.4. Product portfolio
10.8.5. Key strategic moves and developments
10.9. MICROSOFT CORPORATION
10.9.1. Company overview
10.9.2. Key executives
10.9.3. Company snapshot
10.9.4. Operating business segments
10.9.5. Product portfolio
10.9.6. R&D expenditure
10.9.7. Business performance
10.9.8. Key strategic moves and developments
10.10. NUANCE COMMUNICATIONS, INC.
10.10.1. Company overview
10.10.2. Key executives
10.10.3. Company snapshot
10.10.4. Operating business segments
10.10.5. Product portfolio
10.10.6. R&D expenditure
10.10.7. Business performance
10.10.8. Key strategic moves and developments

LIST OF TABLES
TABLE 01. BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 02. BOT SERVICES MARKET FOR FRAMEWORK, BY REGION, 2020-2030 ($MILLION)
TABLE 03. BOT SERVICES MARKET FOR PLATFORM, BY REGION, 2020-2030 ($MILLION)
TABLE 04. GLOBAL BOT SERVICES MARKET, BY MODE, 2020-2030($MILLION)
TABLE 05. BOT SERVICES MARKET REVENUE FOR TEXT, BY REGION 2020-2030($MILLION)
TABLE 06. BOT SERVICES MARKET REVENUE FOR AUDIO, BY REGION, 2020-2030($MILLION)
TABLE 07. BOT SERVICES MARKET REVENUE FOR VIDEO, BY REGION, 2020-2030($MILLION)
TABLE 08. BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 09. BOT SERVICES MARKET FOR WEBSITES, BY REGION, 2020-2030 ($MILLION)
TABLE 10. CONTACT CENTER BOT SERVICES MARKET, BY REGION, 2020-2030 ($MILLION)
TABLE 11. SOCIAL MEDIA BOT SERVICES MARKET, BY REGION, 2020-2030 ($MILLION)
TABLE 12. MOBILE APPLICATIONS BOT SERVICES MARKET, BY REGION, 2020-2030 ($MILLION)
TABLE 13. BOT SERVICES MARKET, BY END USERS, 2020-2030 ($MILLION)
TABLE 14. BOT SERVICES MARKET FOR BFSI, BY REGION, 2020-2030 ($MILLION)
TABLE 15. BOT SERVICES MARKET FOR RETAIL AND E-COMMERCE, BY REGION, 2020-2030 ($MILLION)
TABLE 16. BOT SERVICES MARKET FOR HEALTHCARE, BY REGION, 2020-2030 ($MILLION)
TABLE 17. BOT SERVICES MARKET FOR MEDIA AND ENTERTAINMENT, BY REGION, 2020-2030 ($MILLION)
TABLE 18. BOT SERVICES MARKET FOR TELECOM, BY REGION, 2020-2030 ($MILLION)
TABLE 19. BOT SERVICES MARKET FOR TELECOM, BY REGION, 2020-2030 ($MILLION)
TABLE 20. BOT SERVICES MARKET FOR EDUCATION, BY REGION, 2020-2030 ($MILLION)
TABLE 21. BOT SERVICES MARKET FOR TRAVEL AND HOSPITALITY, BY REGION, 2020-2030 ($MILLION)
TABLE 22. BOT SERVICES MARKET FOR REAL ESTATE, BY REGION, 2020-2030 ($MILLION)
TABLE 23. BOT SERVICES MARKET FOR REAL ESTATE, BY OTHERS, 2020-2030 ($MILLION)
TABLE 24. BOT SERVICES MARKET, BY REGION, 2020-2030 ($MILLION)
TABLE 25. NORTH AMERICA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 26. NORTH AMERICA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 27. NORTH AMERICA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 28. NORTH AMERICA BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 29. NORTH AMERICA BOT SERVICES MARKET, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 30. U.S. BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 31. U.S. BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 32. U.S. BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 33. U.S. BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 34. CANADA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 35. CANADA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 36. CANADA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 37. CANADA BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 38. EUROPE BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 39. EUROPE BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 40. EUROPE BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 41. EUROPE BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 42. EUROPE BOT SERVICES MARKET, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 43. UK BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 44. UK BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 45. UK BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 46. UK BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 47. GERMANY BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 48. GERMANY BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 49. GERMANY BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 50. GERMANY BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 51. FRANCE BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 52. FRANCE BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 53. FRANCE BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 54. FRANCE BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 55. ITALY BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 56. ITALY BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 57. ITALY BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 58. ITALY BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 59. SPAIN BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 60. SPAIN BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 61. SPAIN BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 62. SPAIN BOT SERVICES MARKET, BY END USERS, 2020-2030 ($MILLION)
TABLE 63. RUSSIA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 64. RUSSIA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 65. RUSSIA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 66. RUSSIA BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 67. REST OF EUROPE BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 68. REST OF EUROPE BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 69. REST OF EUROPE BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 70. REST OF EUROPE BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 71. ASIA-PACIFIC BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 72. ASIA-PACIFIC BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 73. ASIA-PACIFIC BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 74. ASIA-PACIFIC BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 75. ASIA-PACIFIC BOT SERVICES MARKET, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 76. CHINA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 77. CHINA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 78. CHINA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 79. CHINA BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 80. INDIA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 81. INDIA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 82. INDIA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 83. INDIA BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 84. JAPAN BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 85. JAPAN BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 86. JAPAN BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 87. JAPAN BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 88. AUSTRALIA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 89. AUSTRALIA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 90. AUSTRALIA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 91. AUSTRALIA BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 92. SOUTH KOREA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 93. SOUTH KOREA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 94. SOUTH KOREA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 95. SOUTH KOREA BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 96. SOUTHEAST ASIA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 97. SOUTH KOREA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 98. SOUTHEAST ASIA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 99. SOUTH KOREA BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 100. REST OF ASIA-PACIFIC BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 101. REST OF ASIA-PACIFIC BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 102. REST OF ASIA-PACIFIC BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 103. REST OF ASIA-PACIFIC BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 104. LAMEA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 105. LAMEA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 106. LAMEA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 107. LAMEA BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 108. LAMEA BOT SERVICES MARKET, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 109. LATIN AMERICA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 110. LATIN AMERICA BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 111. LATIN AMERICA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 112. LATIN AMERICA BOT SERVICES MARKET, BY END USERS, 2020-2030 ($MILLION)
TABLE 113. MIDDLE EAST BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 114. MIDDLE EAST BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
TABLE 115. MIDDLE EAST BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 116. MIDDLE EAST BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 117. AFRICA BOT SERVICES MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 118. AFRICA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 119. AFRICA BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 120. AFRICA BOT SERVICES MARKET, BY INDUSTRY VERTICAL, 2020-2030 ($MILLION)
TABLE 121.[24]7. AI, INC: KEY EXECUTIVES
TABLE 122.[24]7. AI, INC: COMPANY SNAPSHOT
TABLE 123.[24]7. AI, INC: PRODUCT PORTFOLIO
TABLE 124. AMAZON. COM INC.: KEY EXECUTIVES
TABLE 125. AMAZON WEB SERVICES, INC.: COMPANY SNAPSHOT
TABLE 126. AMAZON. COM INC.: OPERATING SEGMENTS
TABLE 127. AMAZON. COM INC.: PRODUCT PORTFOLIO
TABLE 128. ALVARIA INC.: KEY EXECUTIVES
TABLE 129. ASPECT SOFTWARE: COMPANY SNAPSHOT
TABLE 130. ASPECT SOFTWARE: PRODUCT PORTFOLIO
TABLE 131. ASPECT SOFTWARE: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 135. CREATIVE VIRTUAL LTD.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 136. FACEBOOK, INC.: KEY EXECUTIVES
TABLE 137. FACEBOOK, INC.: COMPANY SNAPSHOT
TABLE 138. FACEBOOK, INC.: OPERATING SEGMENTS
TABLE 139. FACEBOOK, INC.: PRODUCT PORTFOLIO
TABLE 140. GOOGLE LLC: KEY EXECUTIVES
TABLE 141. GOOGLE LLC: COMPANY SNAPSHOT
TABLE 142. ALPHABET INC.: OPERATING SEGMENTS
TABLE 143. ALPHABET INC.: PRODUCT PORTFOLIO
TABLE 144. INTERNATIONAL BUSINESS MACHINES CORPORATION: KEY EXECUTIVES
TABLE 145. INTERNATIONAL BUSINESS MACHINES CORPORATION: COMPANY SNAPSHOT
TABLE 146. INTERNATIONAL BUSINESS MACHINES CORPORATION: OPERATING SEGMENTS
TABLE 147. INTERNATIONAL BUSINESS MACHINES CORPORATION: PRODUCT PORTFOLIO
TABLE 148. INBENTA TECHNOLOGIES INC.: KEY EXECUTIVES
TABLE 149. INBENTA TECHNOLOGIES INC.: COMPANY SNAPSHOT
TABLE 150. INBENTA TECHNOLOGIES INC.: PRODUCT PORTFOLIO
TABLE 151. MICROSOFT CORPORATION: KEY EXECUTIVES
TABLE 152. MICROSOFT CORPORATION: COMPANY SNAPSHOT
TABLE 153. MICROSOFT CORPORATION: OPERATING SEGMENTS
TABLE 154. MICROSOFT CORPORATION: PRODUCT PORTFOLIO
TABLE 155. NUANCE COMMUNICATIONS, INC.: KEY EXECUTIVES
TABLE 156. NUANCE COMMUNICATIONS, INC.: COMPANY SNAPSHOT
TABLE 157. NUANCE COMMUNICATIONS, INC.: OPERATING SEGMENTS
TABLE 158. NUANCE COMMUNICATIONS, INC.: PRODUCT PORTFOLIO

LIST OF FIGURES
FIGURE 01. KEY MARKET SEGMENTS
FIGURE 02. TOP IMPACTING FACTORS
FIGURE 03. TOP INVESTMENT POCKETS
FIGURE 04. MODERATE-TO-HIGH BARGAINING POWER OF SUPPLIERS
FIGURE 05. MODERATE-TO-HIGH BARGAINING POWER OF BUYERS
FIGURE 06. MODERATE THREAT OF SUBSTITUTES
FIGURE 07. MODERATE-TO-HIGH THREAT OF NEW ENTRANTS
FIGURE 08. HIGH COMPETITIVE RIVALRY
FIGURE 09. MARKET DYNAMICS: GLOBAL BOT SERVICES MARKET
FIGURE 10. BOT SERVICES MARKET, BY MODE, 2020-2030 ($MILLION)
FIGURE 11. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR FRAMEWORK BY COUNTRY, 2020 & 2030 (%)
FIGURE 12. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR PLATFORM, BY COUNTRY, 2020 & 2030 (%)
FIGURE 13. GLOBAL BOT SERVICES MARKET REVENUE, BY MODE, 2020-2030 ($MILLION)
FIGURE 14. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR TEXT, BY COUNTRY, 2020 & 2030 (%)
FIGURE 15. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR AUDIO, BY COUNTRY, 2020 & 2030 (%)
FIGURE 16. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR VIDEO, BY COUNTRY, 2020 & 2030 (%)
FIGURE 17. BOT SERVICES MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
FIGURE 18. COMPARATIVE SHARE ANALYSIS OF WEBSITES BOT SERVICES MARKET, BY COUNTRY, 2020 & 2030 (%)
FIGURE 19. COMPARATIVE SHARE ANALYSIS OF CONTACT CENTER BOT SERVICES MARKET, BY COUNTRY, 2020 & 2030 (%)
FIGURE 20. COMPARATIVE SHARE ANALYSIS OF SOCIAL MEDIA BOT SERVICES MARKET, BY COUNTRY, 2020 & 2030 (%)
FIGURE 21. COMPARATIVE SHARE ANALYSIS OF MOBILE APPLICATIONS BOT SERVICES MARKET, BY COUNTRY, 2020 & 2030 (%)
FIGURE 22. BOT SERVICES MARKET, BY END USER, 2020-2030 ($MILLION)
FIGURE 23. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR BFSI, BY COUNTRY, 2020 & 2030 (%)
FIGURE 24. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR RETAIL AND E-COMMERCE, BY COUNTRY, 2020 & 2030 (%)
FIGURE 25. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR HEALTHCARE, BY COUNTRY, 2020 & 2030 (%)
FIGURE 26. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR MEDIA AND ENTERTAINMENT, BY COUNTRY, 2020 & 2030 (%)
FIGURE 27. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR TELECOM, BY COUNTRY, 2020 & 2030 (%)
FIGURE 28. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR GOVERNMENT, BY COUNTRY, 2020 & 2030 (%)
FIGURE 29. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR EDUCATION, BY COUNTRY, 2020 & 2030 (%)
FIGURE 30. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR TRAVEL AND HOSPITALITY, BY COUNTRY, 2020 & 2030 (%)
FIGURE 31. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR REAL ESTATE, BY COUNTRY, 2020 & 2030 (%)
FIGURE 32. COMPARATIVE SHARE ANALYSIS OF BOT SERVICES MARKET FOR REAL ESTATE, BY COUNTRY, 2020 & 2030 (%)
FIGURE 33. U.S. BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 34. CANADA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 35. UK BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 36. GERMANY BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 37. FRANCE BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 38. ITALY BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 39. SPAIN BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 40. RUSSIA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 41. REST OF EUROPE BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 42. CHINA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 43. INDIA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 44. JAPAN BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 45. AUSTRALIA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 46. SOUTH KOREA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 47. SOUTHEAST ASIA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 48. REST OF ASIA-PACIFIC BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 49. LATIN AMERICA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 50. MIDDLE EAST BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 51. AFRICA BOT SERVICES MARKET, 2020-2030 ($MILLION)
FIGURE 52. KEY PLAYER POSITIONING ANALYSIS: GLOBAL BOT SERVICES MARKET
FIGURE 53. TOP WINNING STRATEGIES, BY YEAR, 2019-2021
FIGURE 54. TOP WINNING STRATEGIES, BY DEVELOPMENT, 2019-2021
FIGURE 55. TOP WINNING STRATEGIES, BY COMPANY, 2019-2021
FIGURE 56. COMPETITIVE DASHBOARD
FIGURE 57. COMPETITIVE HEATMAP OF KEY PLAYERS
FIGURE 58. AMAZON. COM, INC.: REVENUE, 2018-2020 ($MILLION)
FIGURE 59. AMAZON. COM, INC.: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 60. AMAZON. COM, INC.: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 61. R&D EXPENDITURE, 2018-2020 ($MILLION)
FIGURE 62. FACEBOOK, INC.: REVENUE, 2018-2020 ($MILLION)
FIGURE 63. FACEBOOK, INC.: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 64. FACEBOOK, INC.: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 65. R&D EXPENDITURE, 2018-2020 ($MILLION)
FIGURE 66. ALPHABET INC.: REVENUE, 2018-2020 ($MILLION)
FIGURE 67. ALPHABET INC.: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 68. ALPHABET INC.: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 69. R&D EXPENDITURE, 2018-2020 ($MILLION)
FIGURE 70. INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE, 2018-2020 ($MILLION)
FIGURE 71. INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 72. INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 74. MICROSOFT CORPORATION: REVENUE, 2018-2020 ($MILLION)
FIGURE 75. MICROSOFT CORPORATION: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 76. MICROSOFT CORPORATION: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 77. R&D EXPENDITURE, 2018-2020 ($MILLION)
FIGURE 78. NUANCE COMMUNICATIONS, INC.: REVENUE, 2018-2020 ($MILLION)
FIGURE 79. NUANCE COMMUNICATIONS, INC.: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 80. NUANCE COMMUNICATIONS, INC.: REVENUE SHARE BY REGION, 2020 (%)
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  • Microsoft Corporation
  • IBM Corporation
  • Facebook
  • Google
  • Amazon Web Services
  • Nuance Communications
  • Aspect Software
  • Inbenta Technologies
  • Creative Virtual
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The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.

They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.

They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:

  • Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic news articles and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast

Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.

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