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ITSM Market in Latin America 2021-2025

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    Report

  • 120 Pages
  • August 2021
  • Region: Latin America
  • TechNavio
  • ID: 5509230
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ITSM Market in Latin America 2021-2025
This publisher has monitored the ITSM market in Latin America and according to this report it is poised to grow by $664.50 mn during 2021-2025, progressing at a CAGR of 15.13% during the forecast period. The report the ITSM market in Latin America provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment. The market is driven by effective enterprise IT service incident and problem management and enhanced customer and user experience by minimizing the impact of service disruptions.

The ITSM market in Latin America analysis includes the End-User segment and geographic landscape.

The ITSM market in Latin America is segmented as below:


By End-User


  • BFSI
  • IT and telecom
  • Public sector
  • Others

By Geographical Landscape


  • Brazil
  • Mexico
  • Argentina
  • Colombia

This study identifies effective organizational change management as one of the prime reasons driving the ITSM market in Latin America growth during the next few years.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. The report ITSM market in Latin America covers the following areas:
  • ITSM market sizing
  • ITSM market forecast

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading ITSM market vendors in Latin America that include BMC Software Inc., Broadcom Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Ivanti Inc., Microsoft Corp., Oracle Corp., SAP SE, and ServiceNow Inc. Also, the ITSM market in Latin America analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

Executive Summary
  • Market Overview

Market Landscape
  • Market ecosystem
  • Value chain analysis

Market Sizing
  • Market definition
  • Market segment analysis
  • Market size 2020
  • Market outlook: Forecast for 2020 - 2025

Five Forces Analysis
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by End-user
  • Market segments
  • Comparison by End-user
  • BFSI - Market size and forecast 2020-2025
  • IT and telecom - Market size and forecast 2020-2025
  • Public sector - Market size and forecast 2020-2025
  • Others - Market size and forecast 2020-2025
  • Market opportunity by End-user

Customer landscapeCustomer landscape
Geographic Landscape
  • Geographic segmentation
  • Geographic comparison
  • Brazil - Market size and forecast 2020-2025
  • Mexico - Market size and forecast 2020-2025
  • Argentina - Market size and forecast 2020-2025
  • Colombia - Market size and forecast 2020-2025
  • Rest of Latin America - Market size and forecast 2020-2025
  • Market opportunity By Geographical Landscape
  • Market drivers
  • Market challenges
  • Market trends

Vendor Landscape
  • Overview
  • Landscape disruption

Vendor Analysis
  • Vendors covered
  • Market positioning of vendors
  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Hewlett Packard Enterprise Co.
  • International Business Machines Corp.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • SAP SE
  • ServiceNow Inc.

Appendix
  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations

List of Exhibits
  • Key Finding 1
  • Key Finding 2
  • Key Finding 3
  • Key Finding 5
  • Key Finding 6
  • Key Finding 7
  • Parent market
  • Market characteristics
  • Offerings of vendors included in the market definition
  • Market segments
  • Global - Market size and forecast 2020 - 2025 ($ million)
  • Global market: Year-over-year growth 2020 - 2025 (%)

Five Forces Analysis
2020 & 2025
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition - Five forces 2020
  • End-user - Market share 2020-2025 (%)
  • Comparison by End-user
  • BFSI - Market size and forecast 2020-2025 ($ million)
  • BFSI - Year-over-year growth 2020-2025 (%)
  • IT and telecom - Market size and forecast 2020-2025 ($ million)
  • IT and telecom - Year-over-year growth 2020-2025 (%)
  • Public sector - Market size and forecast 2020-2025 ($ million)
  • Public sector - Year-over-year growth 2020-2025 (%)
  • Others - Market size and forecast 2020-2025 ($ million)
  • Others - Year-over-year growth 2020-2025 (%)
  • Market opportunity by End-user

Customer landscape
  • Market share By Geographical Landscape 2020-2025 (%)
  • Geographic comparison
  • Brazil - Market size and forecast 2020-2025 ($ million)
  • Brazil - Year-over-year growth 2020-2025 (%)
  • Mexico - Market size and forecast 2020-2025 ($ million)
  • Mexico - Year-over-year growth 2020-2025 (%)
  • Argentina - Market size and forecast 2020-2025 ($ million)
  • Argentina - Year-over-year growth 2020-2025 (%)
  • Colombia - Market size and forecast 2020-2025 ($ million)
  • Colombia - Year-over-year growth 2020-2025 (%)
  • Rest of Latin America - Market size and forecast 2020-2025 ($ million)
  • Rest of Latin America - Year-over-year growth 2020-2025 (%)
  • Key leading countries
  • Market opportunity By Geographical Landscape ($ million)
  • Impact of drivers and challenges

Vendor Landscape
  • Landscape disruption
  • Industry risks
  • Vendors covered
  • Market positioning of vendors
  • BMC Software Inc. - Overview
  • BMC Software Inc. - Product and service
  • BMC Software Inc. - Key offerings
  • BMC Software Inc. - Key customers
  • BMC Software Inc. - Segment focus
  • Broadcom Inc. - Overview
  • Broadcom Inc. - Business segments
  • Broadcom Inc. - Key offerings
  • Broadcom Inc. - Key customers
  • Broadcom Inc. - Segment focus
  • Fujitsu Ltd. - Overview
  • Fujitsu Ltd. - Business segments
  • Fujitsu Ltd. - Key offerings
  • Fujitsu Ltd. - Key customers
  • Fujitsu Ltd. - Segment focus
  • Hewlett Packard Enterprise Co. - Overview
  • Hewlett Packard Enterprise Co. - Business segments
  • Hewlett Packard Enterprise Co. - Key offerings
  • Hewlett Packard Enterprise Co. - Key customers
  • Hewlett Packard Enterprise Co. - Segment focus
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Key customers
  • International Business Machines Corp. - Segment focus
  • Ivanti Inc. - Overview
  • Ivanti Inc. - Product and service
  • Ivanti Inc. - Key offerings
  • Ivanti Inc. - Key customers
  • Ivanti Inc. - Segment focus
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Key customers
  • Microsoft Corp. - Segment focus
  • Oracle Corp. - Overview
  • Oracle Corp. - Business segments
  • Oracle Corp. - Key offerings
  • Oracle Corp. - Key customers
  • Oracle Corp. - Segment focus
  • SAP SE - Overview
  • SAP SE - Business segments
  • SAP SE - Key offerings
  • SAP SE - Key customers
  • SAP SE - Segment focus
  • ServiceNow Inc. - Overview
  • ServiceNow Inc. - Business segments
  • ServiceNow Inc. - Key offerings
  • ServiceNow Inc. - Key customers
  • ServiceNow Inc. - Segment focus
  • Currency conversion rates for US$
  • Research Methodology
  • Validation techniques employed for market sizing
  • Information sources
  • List of abbreviations

Executive Summary

The publisher has identified the following companies as the key players in the ITSM market in Latin America: BMC Software Inc., Broadcom Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Ivanti Inc., Microsoft Corp., Oracle Corp., SAP SE, and ServiceNow Inc.

Commenting on the report, an analyst from the publisher said 'The latest trend gaining momentum in the market is effective organizational change management.'

According to the report, one of the major drivers for this market is effective enterprise IT service incident and problem management.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned

A selection of companies mentioned in this report includes:

  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Hewlett Packard Enterprise Co.
  • International Business Machines Corp.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • SAP SE
  • ServiceNow Inc.