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South African Long-Term Insurance Industry Landscape Report 2022

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    Report

  • 134 Pages
  • January 2022
  • Region: South Africa
  • Insight Survey
  • ID: 5512882

Is InsurTech Personalising South Africa’s Long-Term Insurance Industry?

The publisher’s latest South African Long-Term Insurance Industry Landscape Report 2022 (134 pages), provides a dynamic synthesis of industry research and carefully uncovers the global and South African Long-Term Insurance market, based on the latest intelligence and research. This Industry Landscape Report provides a holistic perspective of the Long-Term Insurance market, including the impact of the global COVID-19 pandemic, as well as the potential future impact it will continue to have on the market. 

In particular, it provides detailed insights into the current market dynamics and stakeholder positioning - from competitor analysis to a product analysis. Furthermore, the report provides an overview and insights into the latest global and South African market trends, innovation and technology, drivers and challenges, to present an objective insight into the South African Long-Term Insurance market environment and its future.


Market Research Methodology


This report is compiled using the latest available data, insights, and information from over 250 secondary and primary sources (including local and global industry associations), prominent news platforms, industry stakeholders and experts, industry websites, and the latest global and local 3rd party reports and publications, amongst others. Please note that all the sources used for the information on each slide are provided in the form of clickable links should you wish to visit the sources themselves. 


Key Questions This Report Answers


The South African Long-Term Insurance Industry Landscape Report 2022 provides a holistic overview of the global and South African market and will help answer the following questions:


For the Global Long-Term Insurance Industry Section

  • What are the current market dynamics (overview, market environment, impact of COVID-19 and key regional markets) of the Global Long-Term Insurance industry?
  • Which are the key global InsurTech firms?
  • What are the Global Long-Term Insurance industry trends, innovation and technology, drivers, and challenges?


For the South African Long-Term Insurance Industry Section

  • What are the current market dynamics (market size, market environment, and market dynamics) of the South African Long-Term Insurance industry?
  • Which are the key South African InsurTech firms?
  • What impact has the COVID-19 pandemic had on the South African Long-Term Insurance Industry?
  • What are the South African Long-Term Insurance industry trends, innovation and technology, drivers and challenges?


For the South African Long-Term Insurance Competitor Analysis Section

  • Which are the key market players (financial institutions, insurance companies, and non-insurance companies) in the South African Long-Term Insurance industry?
  • What is the latest company news in terms of Long-Term insurance products, services, new launches, and marketing initiatives? 
  • What is the brand positioning, marketing, and advertising overview for each key player?
  • What Long-Term Insurance products are offered by each key player?
  • What is the social media following for each key market players?


Who Is This Report for?


This report is for people who already are actively working on this market, representatives of producers, distributors, importers, exporters, wholesalers, retailers, suppliers:
  • Industry C Level Executives
  • Directors
  • Industry Strategists
  • Marketing Professionals
  • Market Research and Intelligence Managers
  • Business Development Professionals
  • Product Developers
  • Product Marketers and Strategists
  • Product Managers
  • Project Managers
  • Suppliers
  • Traders


Categories/Products Coverage


This report covers the following categories:
The Long-Term Insurance market is segmented into Primary-, Reinsurers-, and Cell Captive Insurers. This report includes Long-Term Insurance products, including Accidental Death, Critical/ Severe Illness Cover, Disability Cover, Education Cover, Expense/Debt Protector Cover (e.g. debt, expenses, loans), Funeral Cover, Impairment Cover, Income Protector, Life Insurance, Terminal Illness Benefit, and Retirement Annuity.

Table of Contents

EXECUTIVE SUMMARY
  • Global Industry Snapshot
  • South African Industry Snapshot
  • South African Industry Drivers and Challenges
1. GLOBAL LONG-TERM INSURANCE INDUSTRY
1.1 Global Industry News and Latest Developments 2021
1.2 Global Industry Overview: GLOBAL LONG-TERM INSURANCE MARKET SIZE: 2019 VS 2020 (IN US$ TRILLION); GLOBAL SHARE OF LONG-TERM INSURANCE RISK PROTECTION AND SAVING PREMIUMS: 2015 VS 2020 VS 2025* (IN PERCENTAGE) (Graphs)
1.3 Global Market Environment
1.4 Global Insurance Association
1.5 Global Key Markets: Advanced Markets Overview: REGIONAL ADVANCED LONG-TERM INSURANCE PREMIUM VOLUMES: 2020 (IN US$ BILLION) (Graph)
1.6 Global Key Markets: Emerging Markets Overview: REGIONAL EMERGING LONG-TERM INSURANCE PREMIUM VOLUMES: 2020 (IN US$ BILLION) (Graph)
1.7 Global InsurTech Industry: GLOBAL MARKET VALUE OF INSURTECH: 2020 VS 2027* (IN US$ MILLION) (Graph)
1.8 Global InsurTech Firms
1.9 Global Industry Trends
1.10 Global Industry Innovation and Technology
1.11 Global Industry Drivers
1.12 Global Industry Challenges
2. SOUTH AFRICAN LONG-TERM INSURANCE INDUSTRY
2.1 South African Industry Overview: 2021 News and Latest Developments
2.2 Long-Term Insurance Industry: PRIMARY INSURERS’ GROSS PREMIUMS: JUNE 2020 VS 2021 (IN ZAR BILLION) (Graph)
2.3 South African Industry Overview: Long-Term Insurance Industry and COVID-19
2.4 South African Industry Overview: Long-Term Insurance Complaints Overview: COMPLAINTS RECEIVED SEGMENTED BY TYPE: 2020 (IN PERCENTAGE) (Graph)
2.5 South African Ombudsman Report: Nature of Complaints of Cases Finalised: NATURE OF COMPLAINT (Table)
2.6 South African Ombudsman Report: Complaints Data: INSURER COMPLAINTS STATISTICS (Table)
2.7 South African Market Environment
2.8 South African Market Environment: Financial Overview of Top Insurers: 2020: FINANCIAL OVERVIEW OF TOP INSURERS (Table)
2.9 South African Market Dynamics: SA LIFE INSURANCE CUSTOMER SATISFACTION INDEX: 2020 (IN INDEX POINTS) (Graph)
2.10 South African InsurTech Firms
2.11 South African Industry Trends
2.12 South African Industry Innovation and Technology
2.13 South African Industry Drivers
2.14 South African Industry Challenges
3. SOUTH AFRICAN LONG-TERM INSURANCE COMPETITOR ANALYSIS
3.1 SOUTH AFRICAN LONG-TERM INSURANCE COMPETITOR ANALYSIS: SOCIAL MEDIA FOLLOWING
3.1.1 Social Media Followers: Competitor Comparison: INSURANCE PROVIDER SOCIAL MEDIA FOLLOWING (Table)
3.2 LONG-TERM INSURANCE COMPETITOR ANALYSIS: FINANCIAL INSTITUTIONS
3.2.1 Absa Life Limited: Overview
3.2.2 Capitec Bank: Overview
3.2.3 FNB Life: Overview
3.2.4 Nedgroup Life: Overview
3.2.5 Standard Insurance Limited: Overview
3.3 LONG-TERM INSURANCE COMPETITOR ANALYSIS: INSURANCE COMPANIES
3.3.1 10X Investments: Overview
3.3.2 10X Investments: Marketing and Advertising Overview
3.3.3 1Life: Overview
3.3.4 1Life: Marketing and Advertising Overview
3.3.5 African Rainbow Life and Safrican: Overview
3.3.6 Assupol Life Ltd: Overview
3.3.7 Assupol Life Ltd: Financial Performance: ASSUPOL LIFE LTD’S FINANCIAL RESULTS (IN ZAR THOUSAND); ASSUPOL’S NET INSURANCE BENEFITS AND CLAIMS BY INDIVIDUAL BENEFITS FOR THE YEAR ENDED 30 JUNE 2021 (IN ZAR MILLION) (Table and Graph)
3.3.8 Assupol Life Ltd: Marketing and Advertising Overview
3.3.9 AVBOB: Overview
3.3.10 AVBOB: Financial Performance: AVBOB GROUP’S INTEGRATED ANNUAL FINANCIAL RESULTS (IN ZAR THOUSAND); AVBOB GROUP PREMIUM REVENUE FOR THE YEAR ENDED 30 JUNE 2020: 2019 VS 2020 (IN ZAR BILLION) (Table and Graph)
3.3.11 AVBOB: Marketing and Advertising Overview
3.3.12 Clientèle Limited Group: Overview
3.3.13 Clientèle Limited Group: Financial Performance: CLIENTÈLE LIMITED GROUP’S FINANCIAL RESULTS (IN ZAR THOUSAND); CLIENTÈLE LIMITED GROUP’S HEADLINE EARNINGS FOR THE YEAR ENDED 30 JUNE: 2020 VS 2021 (IN ZAR MILLION) (Table and Graph)
3.3.14 Clientèle Limited Group: Marketing and Advertising Overview
3.3.15 Discovery Life: Overview
3.3.16 Discovery Life: Financial Performance: DISCOVERY LIFE’S FINANCIAL RESULTS (IN ZAR MILLION); DISCOVERY NORMALISED PROFIT FROM OPERATIONS FOR THE YEAR ENDED 30 JUNE 2021: BY BUSINESS (IN ZAR MILLION) (Table and Graph)
3.3.17 Discovery Life: Marketing and Advertising Overview
3.3.18 Hollard Life Assurance: Overview
3.3.19 Hollard Life Assurance: Financial Performance: HOLLARD GROUP’S FINANCIAL RESULTS (IN ZAR THOUSAND); THE HOLLARD GROUP’S NET INSURANCE CLAIMS: 2019 VS 2020 (IN ZAR BILLION) (Table and Graph)
3.3.20 Hollard Life Assurance: Marketing and Advertising Overview
3.3.21 Just SA: Overview
3.3.22 Liberty: Overview
3.3.23 Liberty: Financial Performance: LIBERTY HOLDINGS LIMITED’S FINANCIAL RESULTS (IN ZAR MILLION); LIBERTY GROUP EARNINGS BY BUSINESS UNIT CONTRIBUTION FOR THE SIX MONTHS ENDED 30 JUNE 2021 (IN ZAR MILLION) (Table and Graph)
3.3.24 Liberty: Marketing and Advertising Overview
3.3.25 Momentum Metropolitan Holdings: Overview
3.3.26 Momentum Metropolitan Holdings: Financial Performance: MM HOLDINGS’ FINANCIAL RESULTS (IN ZAR MILLION); MM HOLDINGS’ NORMALISED HEADLINE EARNINGS FOR THE YEAR ENDED 30 JUNE 2021: 2020 VS 2021 (IN ZAR MILLION) (Table and Graph)
3.3.27 Momentum Metropolitan Holdings: Marketing and Advertising Overview
3.3.28 Old Mutual: Overview
3.3.29 Old Mutual: Financial Performance: OLD MUTUAL GROUP’S FINANCIAL RESULTS (IN ZAR MILLION); OLD MUTUAL PERSONAL FINANCE AND WEALTH MANAGEMENT’S NORMALISED RESULTS FROM OPERATIONS FOR THE SIX MONTHS ENDED 30 JUNE: 2020 VS 2021 (IN ZAR MILLION) (Table and Graph)
3.3.30 Old Mutual: Marketing and Advertising Overview
3.3.31 OUTsurance: Overview
3.3.32 OUTsurance: Financial Performance: OUTSURANCE’S FINANCIAL RESULTS (IN ZAR MILLION); OUTSURANCE’S NORMALISED EARNINGS BY REGION FOR THE YEAR ENDED 30 JUNE 2021 (IN PERCENTAGE) (Table and Graph)
3.3.33 OUTsurance: Marketing and Advertising Overview
3.3.34 PPS: Overview
3.3.35 PPS: Financial Performance: PPS’S FINANCIAL RESULTS (IN ZAR MILLION); PPS TOTAL REVENUE FOR THE YEAR ENDED 31 DECEMBER 2020: 2019 VS 2020 (IN ZAR BILLION) (Table and Graph)
3.3.36 PPS: Marketing and Advertising Overview
3.3.37 Sanlam: Overview
3.3.38 Sanlam: Financial Performance: SANLAM’S FINANCIAL RESULTS (IN ZAR MILLION); SANLAM’S GROUP EQUITY VALUE BY GROUP OPERATIONS FOR THE SIX MONTHS ENDED 30 JUNE 2021 (IN ZAR BILLION) (Table and Graph)
3.3.39 Sanlam: Marketing and Advertising Overview
3.4 SOUTH AFRICAN LONG-TERM INSURANCE COMPETITOR ANALYSIS: NON-INSURANCE COMPANIES
3.4.1 Competitor Analysis: Non-Insurance Companies: Woolworths, Makro, Milady’s, Mr Price Money, Telkom, The Foschini Group (TFG), Ackermans, Jet and Edgars, PEP, Pick n Pay, Truworths, Checkers and Shoprite, Clicks, MTN, Vodacom (Table)
3.5 LONG-TERM INSURANCE COMPETITOR ANALYSIS: PRODUCT MATRIX
3.5.1 Long-Term Insurance: Product Matrix: Financial Institutions: Accidental Death; Critical/Severe Illness Cover; Disability Cover; Education Cover; Expense/Debt Protector Cover (e.g. debt, expenses, loans); Funeral Cover; Impairment Cover; Income Protector; Life Insurance (including Critical Illness Benefit; Disability Benefit; Education Benefit; Expense/Debt Protector Benefit (e.g. debt, expenses, loans); Funeral Benefit; Income Protector Benefit; Terminal Illness Benefit); Retirement Annuity - Comparative product analysis for Absa Life Limited, Capitec Bank, FNB Life, Nedgroup Life (Nedbank), and Standard Insurance Limited (Standard Bank)
3.5.2 Long-Term Insurance: Product Matrix: Insurance Companies: Accidental Death; Critical/Severe Illness Cover; Disability Cover; Education Cover; Expense/Debt Protector Cover (e.g. debt, expenses, loans); Funeral Cover; Impairment Cover; Income Protector; Life Insurance (including Critical Illness Benefit; Disability Benefit; Education Benefit; Expense/Debt Protector Benefit (e.g. debt, expenses, loans); Funeral Benefit; Income Protector Benefit; Terminal Illness Benefit); Retirement Annuity - Comparative product analysis for 10X Investments, 1Life, African Rainbow Life and Safrican, Assupol Life, AVBOB, Clientèle Limited Group, Discovery Life, Hollard Life Assurance, Just SA, Liberty, Momentum Metropolitan Holdings, Old Mutual, OUTsurance, PPS, and Sanlam

Executive Summary

The global Long-Term (Life) Insurance market was hit hard in 2020, declining by 4.4% in terms of value, with advanced global markets bearing the brunt of this decline. However, positively, the market was expected to rebound strongly in both 2021 and 2022, with predicted growth rates of 3.8% and 4.0%, respectively. This recovery is expected to be fuelled by the InsurTech sector, the growth of which has been accelerated by the COVID-19 pandemic, and the resulting need for innovation to cater to rapidly shifting consumer expectations.

Within the South African context, well-established, traditional Long-Term (Life) Insurance players are increasingly collaborating and partnering with InsurTech firms, in order to offer personalised and innovative products to recapture consumer interest. These collaborations have also allowed insurers to become more responsive and transparent in their transactions with customers, through the creation of tailored, flexible insurance offerings.

Companies Mentioned

  • Absa Life Limited
  • Capitec Bank 
  • First National Bank (FNB) Life
  • Nedgroup Life
  • Standard Insurance Limited
  • 10X Investments 
  • 1Life
  • African Rainbow Life and Safrican 
  • Assupol Life Ltd
  • AVBOB
  • Clientèle Limited Group 
  • Discovery Life
  • Hollard Life Assurance 
  • Just SA
  • Liberty
  • Momentum Metropolitan Holdings Limited (MMH) 
  • Old Mutual 
  • OUTsurance
  • Professional Provident Society (PPS)
  • Sanlam
  • Woolworths
  • Makro
  • Miladys
  • Mr Price Money
  • Telkom
  • The Foschini Group (TFG)
  • Ackermans 
  • Jet
  • Pep
  • Pick n Pay
  • Truworths
  • Checkers
  • Shoprite
  • Clicks
  • MTN
  • Vodacom

Table Information