According to the publisher forecasts, the communications and collaboration (C&C) market will grow to $309 billion by 2025. Software will be the fastest-growing segment. The communication platforms segment, which was worth $16.3 billion in 2020, will grow at a CAGR of 15% between 2020 and 2025. The growing number of employees working from remote locations and the need to establish strong links between them and office-based staff is driving enterprise adoption of C&C tools.
Meta (formerly Facebook) and Microsoft have already revealed their versions of the enterprise metaverse, a virtual world where users share experiences and interact in real-time within simulated scenarios. The competition will only increase as augmented versions of collaboration tools become increasingly commonplace. There is a strong belief that the metaverse will be the next-generation interface enabling users to access multiple services. However, it remains to be seen whether office workers, many of whom are already struggling with ‘Zoom fatigue’ following the COVID-19 pandemic, will find it appealing to interact with digital avatars in the corporate metaverse.
Scope
- This report provides an overview of the collaboration tools theme.
- It identifies the key trends impacting growth of the theme over the next 12 to 24 months, split into three categories: technology trends, macroeconomic trends, and regulatory trends.
- It includes comprehensive industry analysis, including forecasts for the communications and collaboration market to 2025.
- It contains details of M&A deals driven by the collaboration tools theme, and a timeline highlighting milestones in the development of collaboration tools.
- The detailed value chain comprises three main segments: hardware, software, and services.
Reasons to Buy
- The future of work will shape both factories and offices, encouraging greater collaboration between humans and technology and empowering workers with new digital skills.
- Communications and collaboration tools, ranging from messaging platforms like Teams to video conferencing tools like Zoom, will play a vital role in the future of work.
- This report provides an invaluable guide to this important theme, including details of the leading players and up-to-date market forecasts.
Table of Contents
- Executive summary
- Players
- Technology briefing
- Trends
- Industry analysis
- Value chain
- Companies
- Sector scorecards
- Glossary
- Further reading
- Thematic methodology
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- 8X8
- Alcatel Lucent Enterprise
- Alibaba
- Alphabet
- Amazon
- Asana
- AT&T
- Atlassian (Trello)
- Avaya
- AVer
- BT
- China Mobile
- China Telekom
- Cisco
- CloudTutorial
- Comaround
- Confluence
- Dell
- Deutsche Telekom
- Dolby
- Dropbox
- DTEN
- GoToMeeting
- Guru
- Hightail
- IBM
- LG Electronics
- Lifesize
- Logitech
- Meta
- Microsoft
- Mitel
- Monday.com
- Oracle
- Orange
- Orchestly
- Philips
- Pipefy
- Poly
- Quip
- Reliance (JioMeet)
- Reliance Jio
- RingCentral
- Salesforce
- Samsung Eectronics
- SAP
- SK Telekom
- Spatial
- Swisscom
- TecInteractive
- Telefónica
- Telstra
- Tencent
- T-Mobile
- Twilio
- Verizon
- Vodafone
- Wrike
- Zendesk
- Zoom