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Netherlands IT Services Market (2021-2026)

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  • 128 Pages
  • December 2021
  • Region: Netherlands
  • IndustryARC
  • ID: 5566610

Netherlands IT Services Market Overview

The Netherlands IT Services Market is estimated to grow at a CAGR of 3.93% during the forecast period 2022-2027 and reach $13463 billion by 2027, from around $11.87 billion in 2021. The Dutch IT sector is well-known across the world for its rapid innovation and adoption of new technologies. The market is analysed to grow further owing to the high adoption of the cloud-based services. As stated by Rabobank of Netherlands, In 2020, the ICT sector grew and the outlook is positive. Cloud service providers roles are evolving. Companies must focus on cybersecurity as a result of rising threats such as ransomware. ICT firms confront a number of obstacles in addition to expansion. Smaller businesses that provide infrastructure and other services must now make strategic decisions, and ICT firms must ensure that their recommendations are followed. All these factors are altogether impacting on the IT services growth rate in Netherlands. IT services are the strategic use of external service providers to effectively deliver end-to-end business results that have historically been managed by internal resources of IT-related business processes, application services and infrastructure solutions. As stated by the World Economic Forum’s Global Competitiveness Report 2020, the Netherlands is ranked 4 in the economies best positioned to adapt and recover from the COVID-19 impact. There are significant opportunities for growth for IT services through Digital Workplace, Application development, CRM and so on.

Netherlands IT Services Market Report Coverage

The report: “Netherlands IT Services Market - Forecast (2022-2027)” covers an in-depth analysis of the following segments of the Netherlands IT Services market

By Type: Software development, software testing, software implementation, cloud host enablement, BI systems integration, and others

By Service Delivery Demand: Employment, freelance, project delivery & others

By business function: Finance & accounting, human resources, sales & marketing, supply chain management, manufacturing & others

By Deployment Type: On-premise, Cloud

By Business size: small and medium business, enterprises & government

By End use industry: Banking and Financial institutions, insurance firms, Telecommunications, Automotive, Consumer goods & retail, healthcare, manufacturing & Others

Key Takeaways

  • IT Services market will be fueled by the optimization and consolidation of business sector applications, demand for integrated IT solutions and an increasingly layered IT framework.
  • The market is expected to witness growing demand for IT services from enterprises. Large companies have advantages in wide service offerings and global scope, giving them the opportunity to provide large corporate clients with outsourcing services.
  • The trend of increasing demand of IT services due to AI, Machine learning, block chain, IoT is being seen. IoT especially is playing a major role in Netherlands IT Services.
  • IT services plays a major role in country growth and IT services is contributing a significant part when compared with different sectors by growing at 4% every year.
  • The in-house services market is expanding to outside of the Europe and outsourced is expanding towards east.

As stated by OECD, The Dutch economy will grow robustly in 2021 at 4.3%, exceeding pre-crisis levels by the end of 2021, and expand by 3.2% in 2022 and 1.8% in 2023. The IT sector in Netherlands has seen a limited impact from the corona crisis. The industry outlook is positive. In 2020, the IT industry was one of the few sectors to grow by 1.2%. In these IT services, Small and medium business dominated the market share with 46% in 2021. As stated by World Economic Forum, 96% of companies stated to accelerate the digitalization of work processes. 88% stated to adopt opportunities to work remotely. This is set to majorly impact on the growth of the IT services market during the forecast period 2022-2027.

Government is the largest end user, industry wise with a market share of 20% as of 2021. The significant efforts by government with regards to good governance, smart cities and citizen management are the major driving factor for the market growth rate. In 2018, The Dutch government has announced the goal of providing all Dutch citizens with access to fast fixed-connection broadband internet of at least 100 megabits per second by 2023. By the same year, the vast majority should be taking advantage of a connection ten times as fast 1 gigabit per second. The government wants the Netherlands to stay a global leader in information and communication technology (ICT), hence has launched its Digital Agenda. With its Digital Agenda, the government is encouraging the further digitalisation of the Dutch economy with major interest in areas such as education, knowledge and innovation, fast and open infrastructure, security and confidence, scope for enterprise and digitalisation of industry, healthcare, energy and mobility.

Netherlands IT Services Market Drivers

Favorable Initiatives and Increasing Support from the Government

In 2018, the Dutch government launched the Dutch Digitalization Strategy to accelerate digitalization in sectors like healthcare, mobility energy and agri-food. The key principle of the Dutch Digitization Strategy is to equip everyone in Netherlands with the right and state of the art digital and technological skills to boost innovation in the IT sector. Tax incentives are also offered by the Netherlands government to promote R&D investments in the IT sector. Factors like these are aiding to the growth of the underlying market. In 2019, the Netherlands government launched the Strategic Action Plan for AI. This plan aims to capitalize on the economic opportunities of AI, advance AI knowledge through R&D and human capital, and safeguard the public interest by establishing ethical guidelines in AI. Developments like these are strengthening the position of Netherlands as the IT industry leader in the European region. The Recently updated Technology Pact of 2020 (Technikpact) also aims to improve the connection between education and labor market and reduce the shortage of technical staffs in the IT industry.

Rapid Digitalization To Proper IT Services

The growth in IT industry is attributed to the introduction of digitisation trends promoting SMEs and large enterprises to opt for IT infrastructures, which in turn helps in optimizing business operations. The increasing dependency on cloud services and infrastructure upgrading activities is significantly driving the growth of IT industry in Netherlands. Enterprises across multiple industry verticals are turning to IT services for a variety of reasons, including precise forecasting through business intelligence, which aids in optimizing business operations, reducing waste, and increasing business revenues. Lately, the migration of telecom service providers to cloud platforms has aided the expansion of the IT industry in Netherlands. Telecommunications firms rely on a huge computing infrastructure to run a wide range of applications for service delivery, management, and billing. Telecom operators are enabling cloud technologies by adopting them for their business growth while also providing cloud services to end users. Factors ike these are set to be the key drivers for the growth of the underlying market.

Netherlands IT Services Market Challenges

Lack of standardization can Impact the Market

The efficiency of IT services in companies depends on many variables and sometimes varies with the companies. Similarly, each organisation is unique and thus hires specific technology to fulfil the specific business solution. Therefore, due to the lack of standardisation, it is difficult for companies to predict the profitability of IT services in other companies based on the performance factor of the same technology. Mismatched network equipment, software platforms, and configurations which involve a lack of standardisation in IT services, leading to communication difficulties, a lack of scalability as the enterprise expands, and failing compliance standards that leave gaping security holes. Security risks of cloud computing have become the top concern in recent years. The shortage of resources/expertise has been the number one cloud challenge articulated for the longest time. Also the shift towards cloud services from on-premise service is posing grave challenge to the on-premise IT services.

Netherlands IT Services Market Landscape

The Netherlands IT Services market is moderately consolidated with key players are adopting strategies such as acquisition, product launches and others with the players and companies prevalent in the market. The top companies present in the market include the below.
  • Microsoft
  • Capgemini
  • Ayden
  • Atos
  • ComTrade Group
  • Ordina
  • Elastic N.V
  • SAP
  • Centric
  • NTT Data Services


  • In December 2020, CGI and Omada have expanded their collaboration in the field of Identity and Access Governance (IGA). Both parties have been working together for a long time on various projects at home and abroad and have now formalized the cooperation by entering into a partnership in the Benelux.
  • In October 2021, SoftwareONE Holding AG announced the acquisition of Centiq, a leading pan-European certified SAP services partner.

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Table of Contents

1. Netherlands IT Services Market- Market Overview
1.1 Definitions and Scope
2. Netherlands IT Services Market - Executive Summary
2.1 Market Revenue, Market Size and Key Trends by Company
2.2 Key trends by Application
2.3 Key trends by Geography
3. Netherlands IT Services Market - Landscape
3.1 Comparative analysis
3.1.1 Market Share Analysis- Top Companies
3.1.2 Product Benchmarking- Top Companies
3.1.3 Top 5 Financials Analysis
3.1.4 Patent Analysis- Top Companies
3.1.5 Pricing Analysis
4. Netherlands IT Services Market - Market Forces
4.1 Market Drivers
4.2 Market Constraints
4.3 Porters five force model
4.3.1 Bargaining power of suppliers
4.3.2 Bargaining powers of customers
4.3.3 Threat of new entrants
4.3.4 Rivalry among existing players
4.3.5 Threat of substitutes
5. Netherlands IT Services Market - Strategic Analysis
5.1 Value Chain Analysis
5.2 Opportunity Analysis
5.3 Total Market Demand (€ Million)
5.3.1 In-house Demand
5.3.2 Outsourced Demand
5.4 Supplier and Distributor
6. Netherlands IT Services Market- By Type (Market Size-€ Million)
6.1 Software Development
6.1.1 Java
6.1.2 .Net
6.1.3 Python
6.1.4 Android
6.1.5 Others
6.2 Software Testing
6.3 Software Implementation
6.4 Cloud Hosting Enablement
6.5 BI Systems Integration
6.6 Cyber Security Integration
6.7 Others
7. Netherlands IT Services Market- By Service Delivery Demand (€ Million)
7.1 Employment
7.2 Freelance
7.3 Secondment
7.4 Project Delivery
7.5 Others
8. Netherlands IT Services Market- By Business Function (€ Million)
8.1 Finance and Accounting
8.2 Human Resources
8.3 Sales and Marketing
8.4 Supply Chain Management
8.5 Operations and Support
8.6 Manufacturing
8.7 Others
9. Netherlands IT Services Market- By Deployment Type (€ Million)
9.1 On-Premise
9.2 Cloud
10. Netherlands IT Services Market- By Business Size (€ Million)
10.1 Small and Medium Business
10.2 Enterprises
10.3 Government
11. Netherlands IT Services Market - By End User Industry (Market Size -€ Million)
11.1 Banking and Financial Institutions
11.2 Insurance Firms
11.3 Media and Entertainment
11.4 Government
11.5 Defense
11.6 Telecommunications
11.7 Automotive
11.8 Consumer Goods and Retail
11.9 Healthcare
11.10 Manufacturing
11.11 Others
12. Netherlands IT Services Market - Entropy
12.1 New Product Launches
12.2 M&As, Collaborations, JVs and Partnerships
13. Netherlands IT Services Market Company Analysis
13.1 Market Share, Company Revenue, Products, M&A, Developments
13.2 Company 1
13.3 Company 2
13.4 Company 3
13.5 Company 4
13.6 Company 5
13.7 Company 6
13.8 Company 7
13.9 Company 8
13.10 Company 9
13.11 Company 10 and more
*Financials would be provided on a best efforts basis for private companies