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Telecom Operations Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

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    Report

  • 149 Pages
  • June 2023
  • Region: Global
  • IMARC Group
  • ID: 5577988
Description Jump to:
The global telecom operations management market size reached US$ 65.9 Billion in 2022. Looking forward, the publisher expects the market to reach US$ 97.3 Billion by 2028, exhibiting a growth rate (CAGR) of 6.4% during 2023-2028.

Telecom operation refers to the process of managing telecom services to guarantee optimum availability and minimal disruption in telecom services. It relies on several processes, such as request fulfilment and event, incident, problem and access management, to manage services efficiently. It helps manage functions like network inventory, provisioning issues, network availability and fault management. It also assists in the management of new and renovation projects, tracking and maintaining department budgetary codes, and repairing voice and data communications equipment. At present, there is a rise in the demand for telecom operations management due to high operational costs and the complexity of telecom infrastructure across the globe.

Telecom Operations Management Market Trends:

The growing need of telecom companies to effectively and timely address customer requirements in a highly competitive environment currently represents one of the key factors driving the market. Moreover, enhancement in new technologies, such as next-generation operations support systems, business support systems, service delivery platforms, and over-the-top (OTT) platforms, is propelling the growth of the market. In addition, the increasing number of mobile internet users is propelling communication service providers to offer advanced and innovative solutions. This, coupled with the escalating demand for low-cost data and voice services, is offering lucrative growth opportunities to industry investors. Besides this, the rising adoption of telecom operations management on account of the improving infrastructure development of 5G networks is positively influencing the market around the world. Additionally, the rapid digitization of the telecommunication industry with the help of high-performing cloud platforms to engage their customers through data-driven experiences and enhanced operational efficiencies across core telecom systems is strengthening the growth of the market.

Key Market Segmentation:

The publisher provides an analysis of the key trends in each sub-segment of the global telecom operations management market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on software type, service and deployment mode.

Breakup by Software Type:

  • Billing and Revenue Management
  • Customer and Product Management
  • Service Fulfillment and Assurance
  • Resource Inventory Management
  • Network Management
  • Service Delivery Platform

Breakup by Service:

  • Planning and Consulting
  • Operations and Maintenance
  • System Integration
  • Managed Services

Breakup by Deployment Mode:

  • On-premises
  • Cloud-based

Breakup by Region:

North America

  • United States
  • Canada

Asia-Pacific

  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others

Europe

  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others

Latin America

  • Brazil
  • Mexico
  • Others

Middle East and Africa


Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Company, Huawei Technologies Co. Ltd., International Business Machines Corporation, NEC Corporation (AT&T Inc.), Nokia Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited and Telefonaktiebolaget LM Ericsson.

Key Questions Answered in This Report:

  • How has the global telecom operations management market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global telecom operations management market?
  • What are the key regional markets?
  • What is the breakup of the market based on the software type?
  • What is the breakup of the market based on the service?
  • What is the breakup of the market based on the deployment mode?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global telecom operations management market and who are the key players?
  • What is the degree of competition in the industry?

Table of Contents

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Telecom Operations Management Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Software Type
6.1 Billing and Revenue Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Customer and Product Management
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Service Fulfillment and Assurance
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Resource Inventory Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Network Management
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Service Delivery Platform
6.6.1 Market Trends
6.6.2 Market Forecast
7 Market Breakup by Service
7.1 Planning and Consulting
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Operations and Maintenance
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 System Integration
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Managed Services
7.4.1 Market Trends
7.4.2 Market Forecast
8 Market Breakup by Deployment Mode
8.1 On-premises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Cloud-based
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Region
9.1 North America
9.1.1 United States
9.1.1.1 Market Trends
9.1.1.2 Market Forecast
9.1.2 Canada
9.1.2.1 Market Trends
9.1.2.2 Market Forecast
9.2 Asia-Pacific
9.2.1 China
9.2.1.1 Market Trends
9.2.1.2 Market Forecast
9.2.2 Japan
9.2.2.1 Market Trends
9.2.2.2 Market Forecast
9.2.3 India
9.2.3.1 Market Trends
9.2.3.2 Market Forecast
9.2.4 South Korea
9.2.4.1 Market Trends
9.2.4.2 Market Forecast
9.2.5 Australia
9.2.5.1 Market Trends
9.2.5.2 Market Forecast
9.2.6 Indonesia
9.2.6.1 Market Trends
9.2.6.2 Market Forecast
9.2.7 Others
9.2.7.1 Market Trends
9.2.7.2 Market Forecast
9.3 Europe
9.3.1 Germany
9.3.1.1 Market Trends
9.3.1.2 Market Forecast
9.3.2 France
9.3.2.1 Market Trends
9.3.2.2 Market Forecast
9.3.3 United Kingdom
9.3.3.1 Market Trends
9.3.3.2 Market Forecast
9.3.4 Italy
9.3.4.1 Market Trends
9.3.4.2 Market Forecast
9.3.5 Spain
9.3.5.1 Market Trends
9.3.5.2 Market Forecast
9.3.6 Russia
9.3.6.1 Market Trends
9.3.6.2 Market Forecast
9.3.7 Others
9.3.7.1 Market Trends
9.3.7.2 Market Forecast
9.4 Latin America
9.4.1 Brazil
9.4.1.1 Market Trends
9.4.1.2 Market Forecast
9.4.2 Mexico
9.4.2.1 Market Trends
9.4.2.2 Market Forecast
9.4.3 Others
9.4.3.1 Market Trends
9.4.3.2 Market Forecast
9.5 Middle East and Africa
9.5.1 Market Trends
9.5.2 Market Breakup by Country
9.5.3 Market Forecast
10 SWOT Analysis
10.1 Overview
10.2 Strengths
10.3 Weaknesses
10.4 Opportunities
10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
12.1 Overview
12.2 Bargaining Power of Buyers
12.3 Bargaining Power of Suppliers
12.4 Degree of Competition
12.5 Threat of New Entrants
12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
14.1 Market Structure
14.2 Key Players
14.3 Profiles of Key Players
14.3.1 Accenture plc
14.3.1.1 Company Overview
14.3.1.2 Product Portfolio
14.3.1.3 Financials
14.3.1.4 SWOT Analysis
14.3.2 Amdocs
14.3.2.1 Company Overview
14.3.2.2 Product Portfolio
14.3.2.3 SWOT Analysis
14.3.3 Cisco Systems Inc.
14.3.3.1 Company Overview
14.3.3.2 Product Portfolio
14.3.3.3 Financials
14.3.3.4 SWOT Analysis
14.3.4 Comarch SA
14.3.4.1 Company Overview
14.3.4.2 Product Portfolio
14.3.4.3 Financials
14.3.5 Hewlett Packard Enterprise Company
14.3.5.1 Company Overview
14.3.5.2 Product Portfolio
14.3.5.3 Financials
14.3.5.4 SWOT Analysis
14.3.6 Huawei Technologies Co. Ltd.
14.3.6.1 Company Overview
14.3.6.2 Product Portfolio
14.3.6.3 SWOT Analysis
14.3.7 International Business Machines Corporation
14.3.7.1 Company Overview
14.3.7.2 Product Portfolio
14.3.7.3 Financials
14.3.7.4 SWOT Analysis
14.3.8 NEC Corporation (AT&T Inc.)
14.3.8.1 Company Overview
14.3.8.2 Product Portfolio
14.3.8.3 Financials
14.3.8.4 SWOT Analysis
14.3.9 Nokia Corporation
14.3.9.1 Company Overview
14.3.9.2 Product Portfolio
14.3.9.3 Financials
14.3.9.4 SWOT Analysis
14.3.10 Oracle Corporation
14.3.10.1 Company Overview
14.3.10.2 Product Portfolio
14.3.10.3 Financials
14.3.10.4 SWOT Analysis
14.3.11 SAP SE
14.3.11.1 Company Overview
14.3.11.2 Product Portfolio
14.3.11.3 Financials
14.3.11.4 SWOT Analysis
14.3.12 Tata Consultancy Services Limited
14.3.12.1 Company Overview
14.3.12.2 Product Portfolio
14.3.12.3 Financials
14.3.12.4 SWOT Analysis
14.3.13 Telefonaktiebolaget LM Ericsson
14.3.13.1 Company Overview
14.3.13.2 Product Portfolio
14.3.13.3 Financials
14.3.13.4 SWOT Analysis
List of Figures
Figure 1: Global: Telecom Operations Management Market: Major Drivers and Challenges
Figure 2: Global: Telecom Operations Management Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Telecom Operations Management Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: Telecom Operations Management Market: Breakup by Software Type (in %), 2022
Figure 5: Global: Telecom Operations Management Market: Breakup by Service (in %), 2022
Figure 6: Global: Telecom Operations Management Market: Breakup by Deployment Mode (in %), 2022
Figure 7: Global: Telecom Operations Management Market: Breakup by Region (in %), 2022
Figure 8: Global: Telecom Operations Management (Billing and Revenue Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 9: Global: Telecom Operations Management (Billing and Revenue Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 10: Global: Telecom Operations Management (Customer and Product Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 11: Global: Telecom Operations Management (Customer and Product Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 12: Global: Telecom Operations Management (Service Fulfillment and Assurance) Market: Sales Value (in Million US$), 2017 & 2022
Figure 13: Global: Telecom Operations Management (Service Fulfillment and Assurance) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 14: Global: Telecom Operations Management (Resource Inventory Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 15: Global: Telecom Operations Management (Resource Inventory Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 16: Global: Telecom Operations Management (Network Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 17: Global: Telecom Operations Management (Network Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 18: Global: Telecom Operations Management (Service Delivery Platform) Market: Sales Value (in Million US$), 2017 & 2022
Figure 19: Global: Telecom Operations Management (Service Delivery Platform) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 20: Global: Telecom Operations Management (Planning and Consulting) Market: Sales Value (in Million US$), 2017 & 2022
Figure 21: Global: Telecom Operations Management (Planning and Consulting) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 22: Global: Telecom Operations Management (Operations and Maintenance) Market: Sales Value (in Million US$), 2017 & 2022
Figure 23: Global: Telecom Operations Management (Operations and Maintenance) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 24: Global: Telecom Operations Management (System Integration) Market: Sales Value (in Million US$), 2017 & 2022
Figure 25: Global: Telecom Operations Management (System Integration) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 26: Global: Telecom Operations Management (Managed Services) Market: Sales Value (in Million US$), 2017 & 2022
Figure 27: Global: Telecom Operations Management (Managed Services) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 28: Global: Telecom Operations Management (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 29: Global: Telecom Operations Management (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 30: Global: Telecom Operations Management (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 31: Global: Telecom Operations Management (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 32: North America: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 33: North America: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 34: United States: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 35: United States: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 36: Canada: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 37: Canada: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 38: Asia-Pacific: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 39: Asia-Pacific: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 40: China: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 41: China: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 42: Japan: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 43: Japan: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 44: India: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 45: India: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 46: South Korea: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 47: South Korea: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 48: Australia: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 49: Australia: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 50: Indonesia: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 51: Indonesia: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 52: Others: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 53: Others: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 54: Europe: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 55: Europe: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 56: Germany: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 57: Germany: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 58: France: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 59: France: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 60: United Kingdom: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 61: United Kingdom: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 62: Italy: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 63: Italy: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 64: Spain: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 65: Spain: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 66: Russia: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 67: Russia: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 68: Others: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 69: Others: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 70: Latin America: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 71: Latin America: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 72: Brazil: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 73: Brazil: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 74: Mexico: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 75: Mexico: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 76: Others: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 77: Others: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 78: Middle East and Africa: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 79: Middle East and Africa: Telecom Operations Management Market: Breakup by Country (in %), 2022
Figure 80: Middle East and Africa: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Global: Telecom Operations Management Industry: SWOT Analysis
Figure 82: Global: Telecom Operations Management Industry: Value Chain Analysis
Figure 83: Global: Telecom Operations Management Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: Telecom Operations Management Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Telecom Operations Management Market Forecast: Breakup by Software Type (in Million US$), 2023-2028
Table 3: Global: Telecom Operations Management Market Forecast: Breakup by Service (in Million US$), 2023-2028
Table 4: Global: Telecom Operations Management Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 5: Global: Telecom Operations Management Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 6: Global: Telecom Operations Management Market: Competitive Structure
Table 7: Global: Telecom Operations Management Market: Key Players

Companies Mentioned

  • Accenture plc
  • Amdocs
  • Cisco Systems Inc.
  • Comarch SA
  • Hewlett Packard Enterprise Company
  • Huawei Technologies Co. Ltd.
  • International Business Machines Corporation
  • NEC Corporation (AT&T Inc.)
  • Nokia Corporation
  • Oracle Corporation
  • SAP SE
  • Tata Consultancy Services Limited
  • Telefonaktiebolaget LM Ericsson

Methodology

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Table Information

Report AttributeDetails
No. of Pages149
PublishedJune 2023
Forecast Period2022 - 2028
Estimated Market Value ( USD ) in 2022 $ 65.9 Billion
Forecasted Market Value ( USD ) by 2028 $ 97.3 Billion
Compound Annual Growth Rate6.7%
Regions CoveredGlobal
No. of Companies Mentioned13

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