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Telecom Operations Management Market Size, Share, Trends and Forecast by Software Type, Service, Deployment Mode, and Region, 2025-2033

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    Report

  • 138 Pages
  • May 2025
  • Region: Global
  • IMARC Group
  • ID: 5577988
Description Jump to:
The global telecom operations management market size was valued at USD 74.1 Billion in 2024. Looking forward, the market is forecast to reach USD 121.5 Billion by 2033, exhibiting a CAGR of 5.36% from 2025-2033. North America currently dominates the market, holding a market share of over 33% in 2024. The telecom operations management market share is rising by increasing demand for streamlined network operations, rising adoption of cloud-based solutions, and growing need for efficient customer service management. Enhanced focus on reducing operational costs, advancements in telecom technologies like 5G, and the integration of AI and IoT further boost market growth.

Telecom operation refers to the process of managing telecom services to guarantee optimum availability and minimal disruption in telecom services. It relies on several processes, such as request fulfilment and event, incident, problem and access management, to manage services efficiently. It helps manage functions like network inventory, provisioning issues, network availability and fault management. It also assists in the management of new and renovation projects, tracking and maintaining department budgetary codes, and repairing voice and data communications equipment. At present, there is a rise in the demand for telecom operations management due to high operational costs and the complexity of telecom infrastructure across the globe.

Telecom Operations Management Market Trends:

The growing need of telecom companies to effectively and timely address customer requirements in a highly competitive environment currently represents one of the key factors driving the market. Moreover, enhancement in new technologies, such as next-generation operations support systems, business support systems, service delivery platforms, and over-the-top (OTT) platforms, is propelling the growth of the market. In addition, the increasing number of mobile internet users is propelling communication service providers to offer advanced and innovative solutions. This, coupled with the escalating demand for low-cost data and voice services, is offering lucrative growth opportunities to industry investors. Besides this, the rising adoption of telecom operations management on account of the improving infrastructure development of 5G networks is positively influencing the market around the world. Additionally, the rapid digitization of the telecommunication industry with the help of high-performing cloud platforms to engage their customers through data-driven experiences and enhanced operational efficiencies across core telecom systems is strengthening the growth of the market.

Market Segmentation:

This report provides an analysis of the key trends in each segment of the global telecom operations management market, along with forecast at the global, regional, and country levels from 2025-2033. The market has been categorized based on software type, service, and deployment mode.

Breakup by Software Type:

  • Billing and Revenue Management
  • Customer and Product Management
  • Service Fulfillment and Assurance
  • Resource Inventory Management
  • Network Management
  • Service Delivery Platform

Breakup by Service:

  • Planning and Consulting
  • Operations and Maintenance
  • System Integration
  • Managed Services

Breakup by Deployment Mode:

  • On-premises
  • Cloud-based

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Company, Huawei Technologies Co. Ltd., International Business Machines Corporation, NEC Corporation (AT&T Inc.), Nokia Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited and Telefonaktiebolaget LM Ericsson.

Key Questions Answered in This Report

1. How big is the telecom operations management market?
2. What is the future outlook of telecom operations management market?
3. What are the key factors driving the telecom operations management market?
4. Which region accounts for the largest telecom operations management market share?
5. Which are the leading companies in the global telecom operations management market?

Table of Contents

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Telecom Operations Management Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Software Type
6.1 Billing and Revenue Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Customer and Product Management
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Service Fulfillment and Assurance
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Resource Inventory Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Network Management
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Service Delivery Platform
6.6.1 Market Trends
6.6.2 Market Forecast
7 Market Breakup by Service
7.1 Planning and Consulting
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Operations and Maintenance
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 System Integration
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Managed Services
7.4.1 Market Trends
7.4.2 Market Forecast
8 Market Breakup by Deployment Mode
8.1 On-premises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Cloud-based
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Region
9.1 North America
9.1.1 United States
9.1.1.1 Market Trends
9.1.1.2 Market Forecast
9.1.2 Canada
9.1.2.1 Market Trends
9.1.2.2 Market Forecast
9.2 Asia-Pacific
9.2.1 China
9.2.1.1 Market Trends
9.2.1.2 Market Forecast
9.2.2 Japan
9.2.2.1 Market Trends
9.2.2.2 Market Forecast
9.2.3 India
9.2.3.1 Market Trends
9.2.3.2 Market Forecast
9.2.4 South Korea
9.2.4.1 Market Trends
9.2.4.2 Market Forecast
9.2.5 Australia
9.2.5.1 Market Trends
9.2.5.2 Market Forecast
9.2.6 Indonesia
9.2.6.1 Market Trends
9.2.6.2 Market Forecast
9.2.7 Others
9.2.7.1 Market Trends
9.2.7.2 Market Forecast
9.3 Europe
9.3.1 Germany
9.3.1.1 Market Trends
9.3.1.2 Market Forecast
9.3.2 France
9.3.2.1 Market Trends
9.3.2.2 Market Forecast
9.3.3 United Kingdom
9.3.3.1 Market Trends
9.3.3.2 Market Forecast
9.3.4 Italy
9.3.4.1 Market Trends
9.3.4.2 Market Forecast
9.3.5 Spain
9.3.5.1 Market Trends
9.3.5.2 Market Forecast
9.3.6 Russia
9.3.6.1 Market Trends
9.3.6.2 Market Forecast
9.3.7 Others
9.3.7.1 Market Trends
9.3.7.2 Market Forecast
9.4 Latin America
9.4.1 Brazil
9.4.1.1 Market Trends
9.4.1.2 Market Forecast
9.4.2 Mexico
9.4.2.1 Market Trends
9.4.2.2 Market Forecast
9.4.3 Others
9.4.3.1 Market Trends
9.4.3.2 Market Forecast
9.5 Middle East and Africa
9.5.1 Market Trends
9.5.2 Market Breakup by Country
9.5.3 Market Forecast
10 SWOT Analysis
10.1 Overview
10.2 Strengths
10.3 Weaknesses
10.4 Opportunities
10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
12.1 Overview
12.2 Bargaining Power of Buyers
12.3 Bargaining Power of Suppliers
12.4 Degree of Competition
12.5 Threat of New Entrants
12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
14.1 Market Structure
14.2 Key Players
14.3 Profiles of Key Players
14.3.1 Accenture plc
14.3.1.1 Company Overview
14.3.1.2 Product Portfolio
14.3.1.3 Financials
14.3.1.4 SWOT Analysis
14.3.2 Amdocs
14.3.2.1 Company Overview
14.3.2.2 Product Portfolio
14.3.2.3 SWOT Analysis
14.3.3 Cisco Systems Inc.
14.3.3.1 Company Overview
14.3.3.2 Product Portfolio
14.3.3.3 Financials
14.3.3.4 SWOT Analysis
14.3.4 Comarch SA
14.3.4.1 Company Overview
14.3.4.2 Product Portfolio
14.3.4.3 Financials
14.3.5 Hewlett Packard Enterprise Company
14.3.5.1 Company Overview
14.3.5.2 Product Portfolio
14.3.5.3 Financials
14.3.5.4 SWOT Analysis
14.3.6 Huawei Technologies Co. Ltd.
14.3.6.1 Company Overview
14.3.6.2 Product Portfolio
14.3.6.3 SWOT Analysis
14.3.7 International Business Machines Corporation
14.3.7.1 Company Overview
14.3.7.2 Product Portfolio
14.3.7.3 Financials
14.3.7.4 SWOT Analysis
14.3.8 NEC Corporation (AT&T Inc.)
14.3.8.1 Company Overview
14.3.8.2 Product Portfolio
14.3.8.3 Financials
14.3.8.4 SWOT Analysis
14.3.9 Nokia Corporation
14.3.9.1 Company Overview
14.3.9.2 Product Portfolio
14.3.9.3 Financials
14.3.9.4 SWOT Analysis
14.3.10 Oracle Corporation
14.3.10.1 Company Overview
14.3.10.2 Product Portfolio
14.3.10.3 Financials
14.3.10.4 SWOT Analysis
14.3.11 SAP SE
14.3.11.1 Company Overview
14.3.11.2 Product Portfolio
14.3.11.3 Financials
14.3.11.4 SWOT Analysis
14.3.12 Tata Consultancy Services Limited
14.3.12.1 Company Overview
14.3.12.2 Product Portfolio
14.3.12.3 Financials
14.3.12.4 SWOT Analysis
14.3.13 Telefonaktiebolaget LM Ericsson
14.3.13.1 Company Overview
14.3.13.2 Product Portfolio
14.3.13.3 Financials
14.3.13.4 SWOT Analysis
List of Figures
Figure 1: Global: Telecom Operations Management Market: Major Drivers and Challenges
Figure 2: Global: Telecom Operations Management Market: Sales Value (in Billion USD), 2019-2024
Figure 3: Global: Telecom Operations Management Market Forecast: Sales Value (in Billion USD), 2025-2033
Figure 4: Global: Telecom Operations Management Market: Breakup by Software Type (in %), 2024
Figure 5: Global: Telecom Operations Management Market: Breakup by Service (in %), 2024
Figure 6: Global: Telecom Operations Management Market: Breakup by Deployment Mode (in %), 2024
Figure 7: Global: Telecom Operations Management Market: Breakup by Region (in %), 2024
Figure 8: Global: Telecom Operations Management (Billing and Revenue Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 9: Global: Telecom Operations Management (Billing and Revenue Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 10: Global: Telecom Operations Management (Customer and Product Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 11: Global: Telecom Operations Management (Customer and Product Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 12: Global: Telecom Operations Management (Service Fulfillment and Assurance) Market: Sales Value (in Million USD), 2019 & 2024
Figure 13: Global: Telecom Operations Management (Service Fulfillment and Assurance) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 14: Global: Telecom Operations Management (Resource Inventory Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 15: Global: Telecom Operations Management (Resource Inventory Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 16: Global: Telecom Operations Management (Network Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 17: Global: Telecom Operations Management (Network Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 18: Global: Telecom Operations Management (Service Delivery Platform) Market: Sales Value (in Million USD), 2019 & 2024
Figure 19: Global: Telecom Operations Management (Service Delivery Platform) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 20: Global: Telecom Operations Management (Planning and Consulting) Market: Sales Value (in Million USD), 2019 & 2024
Figure 21: Global: Telecom Operations Management (Planning and Consulting) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 22: Global: Telecom Operations Management (Operations and Maintenance) Market: Sales Value (in Million USD), 2019 & 2024
Figure 23: Global: Telecom Operations Management (Operations and Maintenance) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 24: Global: Telecom Operations Management (System Integration) Market: Sales Value (in Million USD), 2019 & 2024
Figure 25: Global: Telecom Operations Management (System Integration) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 26: Global: Telecom Operations Management (Managed Services) Market: Sales Value (in Million USD), 2019 & 2024
Figure 27: Global: Telecom Operations Management (Managed Services) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 28: Global: Telecom Operations Management (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 29: Global: Telecom Operations Management (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 30: Global: Telecom Operations Management (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
Figure 31: Global: Telecom Operations Management (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 32: North America: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 33: North America: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 34: United States: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 35: United States: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 36: Canada: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 37: Canada: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 38: Asia-Pacific: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 39: Asia-Pacific: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 40: China: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 41: China: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 42: Japan: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 43: Japan: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 44: India: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 45: India: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 46: South Korea: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 47: South Korea: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 48: Australia: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 49: Australia: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 50: Indonesia: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 51: Indonesia: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 52: Others: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 53: Others: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 54: Europe: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 55: Europe: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 56: Germany: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 57: Germany: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 58: France: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 59: France: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 60: United Kingdom: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 61: United Kingdom: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 62: Italy: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 63: Italy: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 64: Spain: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 65: Spain: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 66: Russia: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 67: Russia: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 68: Others: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 69: Others: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 70: Latin America: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 71: Latin America: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 72: Brazil: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 73: Brazil: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 74: Mexico: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 75: Mexico: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 76: Others: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 77: Others: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 78: Middle East and Africa: Telecom Operations Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 79: Middle East and Africa: Telecom Operations Management Market: Breakup by Country (in %), 2024
Figure 80: Middle East and Africa: Telecom Operations Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 81: Global: Telecom Operations Management Industry: SWOT Analysis
Figure 82: Global: Telecom Operations Management Industry: Value Chain Analysis
Figure 83: Global: Telecom Operations Management Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: Telecom Operations Management Market: Key Industry Highlights, 2024 and 2033
Table 2: Global: Telecom Operations Management Market Forecast: Breakup by Software Type (in Million USD), 2025-2033
Table 3: Global: Telecom Operations Management Market Forecast: Breakup by Service (in Million USD), 2025-2033
Table 4: Global: Telecom Operations Management Market Forecast: Breakup by Deployment Mode (in Million USD), 2025-2033
Table 5: Global: Telecom Operations Management Market Forecast: Breakup by Region (in Million USD), 2025-2033
Table 6: Global: Telecom Operations Management Market: Competitive Structure
Table 7: Global: Telecom Operations Management Market: Key Players

Companies Mentioned

  • Accenture plc
  • Amdocs
  • Cisco Systems Inc.
  • Comarch SA
  • Hewlett Packard Enterprise Company
  • Huawei Technologies Co. Ltd.
  • International Business Machines Corporation
  • NEC Corporation (AT&T Inc.)
  • Nokia Corporation
  • Oracle Corporation
  • SAP SE
  • Tata Consultancy Services Limited and Telefonaktiebolaget LM Ericsson.

Table Information

Report AttributeDetails
No. of Pages138
PublishedMay 2025
Forecast Period2024 - 2033
Estimated Market Value ( USD ) in 2024 $ 74.1 Billion
Forecasted Market Value ( USD ) by 2033 $ 121.5 Billion
Compound Annual Growth Rate5.6%
Regions CoveredGlobal
No. of Companies Mentioned12

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About the Market

The Telecom Management market is a subset of the Telecommunications and Networks industry. It focuses on the management of telecom networks, including the planning, design, implementation, and maintenance of telecom systems. This includes the management of telecom infrastructure, such as routers, switches, and other network devices. It also includes the management of telecom services, such as voice, data, and video services. Telecom Management also involves the management of telecom billing and customer service. The Telecom Management market is a rapidly growing sector, driven by the increasing demand for telecom services and the need for efficient management of telecom networks. It is also driven by the emergence of new technologies, such as 5G and the Internet of Things (IoT). Some companies in the Telecom Management market include Cisco Systems, Ericsson, Huawei, Nokia, and ZTE. Show Less Read more

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