Iceland E-commerce Market Trends and Insights
Hyper-digitised Population with 99.8% Internet Penetration
Universal high-speed connectivity has produced digitally fluent shoppers who comfortably execute end-to-end purchases on smartphones, driving 72% of 2024 online sales. The state-backed Digital Iceland program deepened this readiness, with 38% of citizens adopting the government service app and 60% of driving licences now digital. Such infrastructure enables merchants to scale traffic without heavy customer-education costs and supports rapid diffusion of emerging formats like live shopping.Universal Bank-ID Adoption Enabling Frictionless Checkout
Bank-ID, embedded across public and private services, streamlines log-ins and reduces payment friction, shrinking cart abandonment. The central Fast Payment System clears ISK payments in under 40 milliseconds and operates round-the-clock with zero downtime since launch. Plans to pilot a rafkróna digital currency promise to embed instant settlement directly into the checkout flow, potentially lifting conversion and merchants’ working-capital efficiency.Small Domestic Customer Base Limits Economies of Scale
With fewer than 400,000 residents, local order volume can seldom amortize platform, marketing, and fulfilment investments. Operators therefore pivot to cross-border sales and membership schemes to lift average revenue per user. Fiscal tightening measures such as kilometre-based taxation may also temper discretionary spending, heightening the urgency of geographic diversification.Other drivers and restraints analyzed in the detailed report include:
- Government VAT-Rebate on Cross-Border Purchases Below ISK2,000
- Iceland Post’s Same-Day Reykjavik Network
- Volatile Air-Freight Costs Owing to Weather & Volcanic Disruptions
Segment Analysis
Iceland e-commerce market for B2C stood at 84.40% Iceland e-commerce market share in 2025, yet B2B digital trade is predicted to grow 14.34% annually to 2031, surpassing the mainstream channel. Public and private tenders increasingly specify e-procurement, shifting overall purchase cycles online.Large hospitality chains now source perishables via integrated portals that reconcile invoices directly with accounting software, compressing payables lead time. Cloud-based marketplaces facilitate cross-dock consolidation, cutting inbound freight charges for small wholesalers. Alignment of VAT rules with EU place-of-supply standards from 2026 is anticipated to streamline compliance and encourage more SMEs to adopt e-procurement.
Mobile commerce processed 71.35% of transactions in 2025 and is rising at 13.55% CAGR, underscoring a decisive shift in shopper behavior. Responsive sites with biometric log-ins are now baseline, while in-app push campaigns drive higher order frequency.
Desktop maintains relevance for complex purchases such as multi-item B2B carts, but conversion lags mobile on fashion and grocery baskets. Wearables and in-car interfaces remain nascent; however, 5G rollout across major routes positions them for future growth. A potential rafkróna CBDC native to mobile wallets could further accelerate mobile checkout penetration.
Complete Report Scope:
- By Business Model
- B2C
- B2B
- By Device Type
- Smartphone / Mobile
- Desktop and Laptop
- Other Device Types
- By Payment Method
- Credit / Debit Cards
- Digital Wallets
- BNPL
- Other Payment Method
- By B2C Product Category
- Beauty and Personal Care
- Consumer Electronics
- Fashion and Apparel
- Food and Beverages
- Furniture and Home
- Toys, DIY and Media
- Other Product Categories
List of Companies Covered in this Report:
- Amazon.com, Inc.
- Inter IKEA Systems B.V.
- Elko ehf
- eBay Inc.
- ASOS plc
- Alibaba Group Holding Ltd. (AliExpress)
- EPAL ehf.
- Heimkaup ehf.
- Hópkaup ehf.
- Bland ehf.
- Lín Design ehf.
- Costco Wholesale Corp.
- Zara (Isl. Franchise - Inditex S.A.)
- Netgíró hf.
- Nova hf.
- Síminn hf.
- Dropp ehf.
- Pósturinn
Additional Benefits:
- The market estimate (ME) sheet in Excel format
- 3 months of analyst support
Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Amazon.com, Inc.
- Inter IKEA Systems B.V.
- Elko ehf
- eBay Inc.
- ASOS plc
- Alibaba Group Holding Ltd. (AliExpress)
- EPAL ehf.
- Heimkaup ehf.
- Hópkaup ehf.
- Bland ehf.
- Lín Design ehf.
- Costco Wholesale Corp.
- Zara (Isl. Franchise – Inditex S.A.)
- Netgíró hf.
- Nova hf.
- Síminn hf.
- Dropp ehf.
- Pósturinn

