Managed Mobility Services Global Market Report 2024

Managed mobility services involve the procurement, provisioning, and management of devices used by enterprises' mobile and remote employees, ensuring compliance with the enterprise environment. Service providers in managed mobility services help alleviate the complexities of device management for the corporate IT department.

The main types of managed mobility services encompass device management, application management, security management, and management & support. Device management involves the use of software or solutions to oversee the implementation, operation, and maintenance of physical and/or virtual devices. These services are deployed in both large enterprises and SMEs, utilizing on-premise and cloud infrastructure. Managed mobility services find applications in various industries, including IT and telecom, BFSI, healthcare, manufacturing, retail, education, and others.

The managed mobility services market research report is one of a series of new reports that provides managed mobility services market statistics, including managed mobility services industry global market size, regional shares, competitors with a managed mobility services market share, detailed managed mobility services market segments, managed mobility services market trends and opportunities, and any further data you may need to thrive in the managed mobility services industry. This managed mobility services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The managed mobility services market size has grown exponentially in recent years. It will grow from $24.94 billion in 2023 to $31.79 billion in 2024 at a compound annual growth rate (CAGR) of 27.5%. The growth observed during the historic period in the field of managed mobility services can be attributed to factors such as the proliferation of mobile devices in the workplace, an increased focus on employee productivity and mobility, the growth of Bring Your Own Device (BYOD) policies, the need for cost optimization and efficiency in device management, and the rising complexity of mobile technologies and applications.

The managed mobility services market size is expected to see exponential growth in the next few years. It will grow to $90.03 billion in 2028 at a compound annual growth rate (CAGR) of 29.7%. The anticipated growth in the forecast period in the field of managed mobility services can be attributed to factors such as the increasing demand for mobile application management solutions, a growing need for mobile device security solutions, the rising adoption of IoT and connected devices, an increasing demand for managed mobility services in emerging economies, and an emphasis on remote work and flexible working arrangements. Major trends expected in the forecast period include the integration of artificial intelligence in mobility management, an increasing adoption of cloud-based solutions for managed mobility services, a growing focus on providing customized solutions to meet the specific needs of clients, and a heightened focus on sustainability and environmental impact in mobility services.

The managed mobility services market is experiencing growth driven by the outsourcing of non-core business activities. Outsourcing involves hiring external parties to perform services or produce goods that were traditionally handled in-house. Non-core business activities, including managed mobility services and staff augmentation, are peripheral tasks, allowing companies to enhance in-house efficiency, reduce costs, and concentrate on core competencies. A survey in Magellan Solutions revealed that over 85% of American companies outsource non-core business activities to Indian companies, highlighting the increasing trend of outsourcing. This surge in outsourcing non-core activities is expected to propel the managed mobility market during the forecast period.

The managed mobility services market is expected to receive a boost from the increasing number of IoT devices. IoT devices, capable of connecting wirelessly to a network and providing data, require efficient monitoring, security, and management. Managed mobility service providers offer solutions to handle the complexities of managing a large fleet of connected devices. A report by IoT Analytics in September 2021 noted an 8% increase in worldwide IoT connections to 12.2 billion active endpoints. By 2025, it is predicted that there will be over 30 billion IoT connections, underscoring the growing influence of IoT devices in driving the managed mobility services market.

A key trend in the managed mobility services market is technological advancement. Service providers are embracing innovative technological tools to enhance service management, increase efficiency, and reduce costs. In November 2021, AMI Strategies launched its proprietary mobility management platform, mobilityNOW, available in the ServiceNow store. This platform automates and manages the full lifecycle of mobile and IoT devices, providing enterprises with tools to streamline processes from procurement to decommissioning.

Major companies in the managed mobility services market are focusing on product innovation by introducing the 5G platform. This platform facilitates the adoption of 5G technology in various business applications, aligning with the goal of creating a connected enterprise. For instance, Wipro unveiled its 5G Def-I platform in March 2023, designed to help businesses upgrade their infrastructure, networks, and services seamlessly in the context of 5G technology. The platform offers a cloud-native environment, network APIs, and integration with third-party tools, providing businesses with the capabilities needed to efficiently manage mobility services in the evolving 5G landscape.

In July 2021, Dataprise acquired Wireless Watchdogs, enhancing its service portfolio with managed mobility services (MMS) capabilities. This acquisition allows Dataprise to provide a broader range of services, including mobile strategy, procurement, deployment, configuration, support, and management of mobile devices, meeting the increasing demand for managed mobility services.

Major companies operating in the in the managed mobility services market report are AT&T Corporation, Fujitsu Inc., IBM Corporation, Wipro Limited, Orange Business Services SA, Kyndryl Inc., Telefónica SA, Samsung Electronics Co. Ltd., Hewlett Packard Enterprise Company, Vodafone Group plc, Microsoft Corporation, Tech Mahindra Limited, Deutsche Telekom AG, Accenture plc, Maxis Communications, Digital Management Inc., DXC Technology Company, Unisys Corporation, Verizon Communications Inc., Mobile Solutions Services Inc., Stratix Corporation, Vision Wireless LLC, HCL Technologies Limited, Capgemini SE, Cognizant Technology Solutions Corporation, Infosys Limited, Tata Consultancy Services Limited, NTT Data Corporation, Dimension Data Holdings plc, Octal Software LLP

North America was the largest region in the managed mobility services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed mobility services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the managed mobility services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The managed mobility services market consists of revenues earned by entities that are engaged in providing services such as sourcing and logistics management, mobile service management, device and system management, application and collaboration management, security and content management, and program and financial management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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