+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

2022 Tariff Trend Report: Telco Product Portfolio is Broadening with Non-Telecom Services

  • PDF Icon


  • 36 Pages
  • April 2022
  • Region: Global
  • Tariff Consultancy
  • ID: 5632137
One of the findings: The most common form of non-telecoms service being offered is banking, payments & financial services using the mobile phone as the main access method.

About the Report

The report reveals new releases of non-telco services are on the increase to boost increase operators’ revenues. Telcos are becoming more open to exploring markets with little or no relationship to the communications side of their businesses.

Telcos are becoming retail organisations with an ability to sell both digital services and physical products to a mass market.

This report examines the introduction of non-telecoms services by 27 MNOs across 21 countries including from the banking, healthcare and electricity segments. One of the key markets for non-telecom services is Spain, which has seen the introduction of home security, electricity and healthcare services from the incumbent Telefonica.

Non-telecoms services covered:

  • Bank Services
  • Energy
  • Insurance
  • Health

Table of Contents

  • Introduction - The reasons for introducing non-telecoms services
  • Banking services - The introduction of Banking services
  • Financial services - Offered by MNOs worldwide
  • Electricity services - Offered by MNOs worldwide
  • Healthcare services - Offered by MNOs worldwide
  • Conclusions - The non-telecoms services being introduced by MNOs

Countries Covered

  • Austria
  • Bangladesh
  • Belgium
  • Brazil
  • DRC
  • France
  • Hong Kong
  • India
  • Indonesia
  • Italy
  • Ivory Cost
  • Pakistan
  • Philippines
  • Poland
  • Portugal
  • Singapore
  • South Africa
  • Spain
  • UAE
  • USA


The analyst researches its reports typically within a three-month period. All of its reports are based on primary and secondary research including interviews with relevant companies/operators covered in the report. The analyst also draws on its extensive in-house database and its contacts in the field of telecommunications it has established since the company was launched in 2006.

The analyst has 26-years of experience in the field of telecoms pricing both mobile and fixed. They have a network of consultants as well as a multi-lingual research team, with languages spoken French, German, Polish and Spanish.