+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

IT Outsourcing Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

  • PDF Icon

    Report

  • 146 Pages
  • October 2023
  • Region: Global
  • IMARC Group
  • ID: 5642484
Description Jump to:
The global IT outsourcing market size reached US$ 550.5 Billion in 2022. Looking forward, the analyst expects the market to reach US$ 720.2 Billion by 2028, exhibiting a growth rate (CAGR) of 4.48% during 2023-2028.

Information technology (IT) outsourcing involves reliance on external service providers to deliver IT-enabled business processes, application services, and infrastructure solutions for effective business outcomes. It also includes utility services, software as a service (SaaS), and cloud-enabled outsourcing that helps clients develop precise strategies and vision. It assists in reducing expenses, increasing time savings and supporting uninterrupted workflow. At present, organizations across the globe are relying on IT outsourcing as it enables enterprises to accelerate time to market and take maximum coverage of external expertise, assets, and intellectual property.

IT Outsourcing Market Trends:

The global outbreak of coronavirus disease (COVID-19) has significantly impacted businesses around the world, which propelled them to revise budgets and outsource non-core functions to maintain financial stability and minimize the impact of the pandemic. Apart from this, as keeping data storage devices and facilities in-house requires substantial capital investments, companies worldwide are outsourcing their data storage to a third party due to lower labor costs, cheaper infrastructure, and significant tax savings advantages. Moreover, due to the fierce global competition in the industry, small and medium scale enterprises (SMEs) that lack the space or labor funds for in-house auxiliary departments are shifting to IT outsourcing for improving efficiency and expanding business globally. Additionally, there is a rise in the incorporation of IT services in the healthcare sector for transforming its operations. As a result, health firms are focusing on IT outsourcing to manage finances while balancing IT maintenance. IT outsourcing healthcare services generally include coding and billing, medical transcriptions, insurance claim processing, virtual assistants, and customer support, which help accelerate medical workflows and research procedures. This, in turn, is influencing the market positively.

Key Market Segmentation

The report provides an analysis of the key trends in each sub-segment of the global IT outsourcing market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on service model, organization size and end user.

Breakup by Service Model:

  • Software as a Service (SaaS)
  • Platform as a Service (PaaS)
  • Infrastructure as a Service (IaaS)

Breakup by Organization Size:

  • Small and Medium-sized Enterprises
  • Large Enterprises

Breakup by End User:

  • BFSI
  • Healthcare
  • Media and Telecommunications
  • Retail and E-commerce
  • Manufacturing
  • Others

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa

Competitive Landscape

The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, Capgemini SE, Dell Technologies Inc., DXC Technology Company, Fujitsu Limited, International Business Machines Corporation, Nippon Telegraph and Telephone Corporation, Specialist Computer Centres (SCC) and Wipro Limited.

Key Questions Answered in This Report:

  • How has the global it outsourcing market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global it outsourcing market?
  • What are the key regional markets?
  • What is the breakup of the market based on the service model?
  • What is the breakup of the market based on the organization size?
  • What is the breakup of the market based on the end user?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global it outsourcing market and who are the key players?
  • What is the degree of competition in the industry?

Table of Contents

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global IT Outsourcing Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Service Model
6.1 Software as a Service (SaaS)
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Platform as a Service (PaaS)
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Infrastructure as a Service (IaaS)
6.3.1 Market Trends
6.3.2 Market Forecast
7 Market Breakup by Organization Size
7.1 Small and Medium-sized Enterprises
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Large Enterprises
7.2.1 Market Trends
7.2.2 Market Forecast
8 Market Breakup by End User
8.1 BFSI
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Healthcare
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Media and Telecommunications
8.3.1 Market Trends
8.3.2 Market Forecast
8.4 Retail and E-commerce
8.4.1 Market Trends
8.4.2 Market Forecast
8.5 Manufacturing
8.5.1 Market Trends
8.5.2 Market Forecast
8.6 Others
8.6.1 Market Trends
8.6.2 Market Forecast
9 Market Breakup by Region
9.1 North America
9.1.1 United States
9.1.1.1 Market Trends
9.1.1.2 Market Forecast
9.1.2 Canada
9.1.2.1 Market Trends
9.1.2.2 Market Forecast
9.2 Asia-Pacific
9.2.1 China
9.2.1.1 Market Trends
9.2.1.2 Market Forecast
9.2.2 Japan
9.2.2.1 Market Trends
9.2.2.2 Market Forecast
9.2.3 India
9.2.3.1 Market Trends
9.2.3.2 Market Forecast
9.2.4 South Korea
9.2.4.1 Market Trends
9.2.4.2 Market Forecast
9.2.5 Australia
9.2.5.1 Market Trends
9.2.5.2 Market Forecast
9.2.6 Indonesia
9.2.6.1 Market Trends
9.2.6.2 Market Forecast
9.2.7 Others
9.2.7.1 Market Trends
9.2.7.2 Market Forecast
9.3 Europe
9.3.1 Germany
9.3.1.1 Market Trends
9.3.1.2 Market Forecast
9.3.2 France
9.3.2.1 Market Trends
9.3.2.2 Market Forecast
9.3.3 United Kingdom
9.3.3.1 Market Trends
9.3.3.2 Market Forecast
9.3.4 Italy
9.3.4.1 Market Trends
9.3.4.2 Market Forecast
9.3.5 Spain
9.3.5.1 Market Trends
9.3.5.2 Market Forecast
9.3.6 Russia
9.3.6.1 Market Trends
9.3.6.2 Market Forecast
9.3.7 Others
9.3.7.1 Market Trends
9.3.7.2 Market Forecast
9.4 Latin America
9.4.1 Brazil
9.4.1.1 Market Trends
9.4.1.2 Market Forecast
9.4.2 Mexico
9.4.2.1 Market Trends
9.4.2.2 Market Forecast
9.4.3 Others
9.4.3.1 Market Trends
9.4.3.2 Market Forecast
9.5 Middle East and Africa
9.5.1 Market Trends
9.5.2 Market Breakup by Country
9.5.3 Market Forecast
10 SWOT Analysis
10.1 Overview
10.2 Strengths
10.3 Weaknesses
10.4 Opportunities
10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
12.1 Overview
12.2 Bargaining Power of Buyers
12.3 Bargaining Power of Suppliers
12.4 Degree of Competition
12.5 Threat of New Entrants
12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
14.1 Market Structure
14.2 Key Players
14.3 Profiles of Key Players
14.3.1 Accenture plc
14.3.1.1 Company Overview
14.3.1.2 Product Portfolio
14.3.1.3 Financials
14.3.1.4 SWOT Analysis
14.3.2 Capgemini SE
14.3.2.1 Company Overview
14.3.2.2 Product Portfolio
14.3.2.3 Financials
14.3.2.4 SWOT Analysis
14.3.3 Dell Technologies Inc.
14.3.3.1 Company Overview
14.3.3.2 Product Portfolio
14.3.3.3 Financials
14.3.3.4 SWOT Analysis
14.3.4 DXC Technology Company
14.3.4.1 Company Overview
14.3.4.2 Product Portfolio
14.3.4.3 Financials
14.3.4.4 SWOT Analysis
14.3.5 Fujitsu Limited
14.3.5.1 Company Overview
14.3.5.2 Product Portfolio
14.3.5.3 Financials
14.3.5.4 SWOT Analysis
14.3.6 International Business Machines Corporation
14.3.6.1 Company Overview
14.3.6.2 Product Portfolio
14.3.6.3 Financials
14.3.6.4 SWOT Analysis
14.3.7 Nippon Telegraph and Telephone Corporation
14.3.7.1 Company Overview
14.3.7.2 Product Portfolio
14.3.7.3 Financials
14.3.8 Specialist Computer Centres (SCC)
14.3.8.1 Company Overview
14.3.8.2 Product Portfolio
14.3.9 Wipro Limited
14.3.9.1 Company Overview
14.3.9.2 Product Portfolio
14.3.9.3 Financials
List of Figures
Figure 1: Global: IT Outsourcing Market: Major Drivers and Challenges
Figure 2: Global: IT Outsourcing Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: IT Outsourcing Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: IT Outsourcing Market: Breakup by Service Model (in %), 2022
Figure 5: Global: IT Outsourcing Market: Breakup by Organization Size (in %), 2022
Figure 6: Global: IT Outsourcing Market: Breakup by End User (in %), 2022
Figure 7: Global: IT Outsourcing Market: Breakup by Region (in %), 2022
Figure 8: Global: IT Outsourcing (Software as a Service (SaaS)) Market: Sales Value (in Million US$), 2017 & 2022
Figure 9: Global: IT Outsourcing (Software as a Service (SaaS)) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 10: Global: IT Outsourcing (Platform as a Service (PaaS)) Market: Sales Value (in Million US$), 2017 & 2022
Figure 11: Global: IT Outsourcing (Platform as a Service (PaaS)) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 12: Global: IT Outsourcing (Infrastructure as a Service (IaaS)) Market: Sales Value (in Million US$), 2017 & 2022
Figure 13: Global: IT Outsourcing (Infrastructure as a Service (IaaS)) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 14: Global: IT Outsourcing (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 15: Global: IT Outsourcing (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 16: Global: IT Outsourcing (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 17: Global: IT Outsourcing (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 18: Global: IT Outsourcing (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 19: Global: IT Outsourcing (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 20: Global: IT Outsourcing (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 21: Global: IT Outsourcing (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 22: Global: IT Outsourcing (Media and Telecommunications) Market: Sales Value (in Million US$), 2017 & 2022
Figure 23: Global: IT Outsourcing (Media and Telecommunications) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 24: Global: IT Outsourcing (Retail and E-commerce) Market: Sales Value (in Million US$), 2017 & 2022
Figure 25: Global: IT Outsourcing (Retail and E-commerce) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 26: Global: IT Outsourcing (Manufacturing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 27: Global: IT Outsourcing (Manufacturing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 28: Global: IT Outsourcing (Other End Users) Market: Sales Value (in Million US$), 2017 & 2022
Figure 29: Global: IT Outsourcing (Other End Users) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 30: North America: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 31: North America: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 32: United States: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 33: United States: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 34: Canada: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 35: Canada: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 36: Asia-Pacific: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 37: Asia-Pacific: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 38: China: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 39: China: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 40: Japan: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 41: Japan: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 42: India: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 43: India: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 44: South Korea: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 45: South Korea: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 46: Australia: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 47: Australia: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 48: Indonesia: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 49: Indonesia: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 50: Others: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 51: Others: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 52: Europe: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 53: Europe: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 54: Germany: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 55: Germany: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 56: France: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 57: France: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 58: United Kingdom: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 59: United Kingdom: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 60: Italy: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 61: Italy: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 62: Spain: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 63: Spain: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 64: Russia: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 65: Russia: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 66: Others: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 67: Others: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 68: Latin America: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 69: Latin America: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 70: Brazil: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 71: Brazil: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 72: Mexico: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 73: Mexico: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 74: Others: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 75: Others: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 76: Middle East and Africa: IT Outsourcing Market: Sales Value (in Million US$), 2017 & 2022
Figure 77: Middle East and Africa: IT Outsourcing Market: Breakup by Country (in %), 2022
Figure 78: Middle East and Africa: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Global: IT Outsourcing Industry: SWOT Analysis
Figure 80: Global: IT Outsourcing Industry: Value Chain Analysis
Figure 81: Global: IT Outsourcing Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: IT Outsourcing Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: IT Outsourcing Market Forecast: Breakup by Service Model (in Million US$), 2023-2028
Table 3: Global: IT Outsourcing Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 4: Global: IT Outsourcing Market Forecast: Breakup by End User (in Million US$), 2023-2028
Table 5: Global: IT Outsourcing Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 6: Global: IT Outsourcing Market: Competitive Structure
Table 7: Global: IT Outsourcing Market: Key Players

Companies Mentioned

  • Accenture plc
  • Capgemini SE
  • Dell Technologies Inc.
  • DXC Technology Company
  • Fujitsu Limited
  • International Business Machines Corporation
  • Nippon Telegraph
  • Telephone Corporation
  • Specialist Computer Centres (SCC) and Wipro Limited.

Methodology

Loading
LOADING...

Table Information

Report AttributeDetails
No. of Pages146
PublishedOctober 2023
Forecast Period2022 - 2028
Estimated Market Value ( USD ) in 2022 $ 550.5 Billion
Forecasted Market Value ( USD ) by 2028 $ 720.2 Billion
Compound Annual Growth Rate4.6%
Regions CoveredGlobal
No. of Companies Mentioned9

Related Topics

Related Reports

IT Outsourcing - Global Strategic Business Report - Product Image

IT Outsourcing - Global Strategic Business Report

  • Report
  • 297 Pages
  • Global
From
Global IT Outsourcing Market by Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), Organization Sizes (Large Enterprises, Small & Medium Enterprises), Deployment, Industry - Forecast 2024-2030 - Product Image

Global IT Outsourcing Market by Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), Organization Sizes (Large Enterprises, Small & Medium Enterprises), Deployment, Industry - Forecast 2024-2030

  • Report
  • 193 Pages
  • Global
From
IT Outsourcing Global Market Report 2024 - Product Image

IT Outsourcing Global Market Report 2024

  • Report
  • 200 Pages
  • Global
From
IT Outsourcing Managed Service Global Market Insights 2023, Analysis and Forecast to 2028, by Market Participants, Regions, Technology, Application, Product Type - Product Image

IT Outsourcing Managed Service Global Market Insights 2023, Analysis and Forecast to 2028, by Market Participants, Regions, Technology, Application, Product Type

  • Report
  • 114 Pages
  • Global
From
IT Outsourcing Global Market Insights 2024, Analysis and Forecast to 2029, by Market Participants, Regions, Technology, Application - Product Image

IT Outsourcing Global Market Insights 2024, Analysis and Forecast to 2029, by Market Participants, Regions, Technology, Application

  • Report
  • 100 Pages
  • Global
From
Copyright © 2002-2024 Research and Markets. All Rights Reserved.