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ITSM Global Market Insights 2023, Analysis and Forecast to 2028, by Market Participants, Regions, Technology, Product Type

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    Report

  • 95 Pages
  • November 2023
  • Region: Global
  • Prof Research
  • ID: 5653405
Description Jump to:

Quick Summary:

In an era where efficient IT service management (ITSM) is pivotal to the health and agility of enterprises, understanding the market landscape becomes essential. Our comprehensive report dives into the global ITSM market, detailing trends, regional analysis, and competitor positioning critical for strategic planning and investment. Industry leaders and emerging players alike will find the insights necessary to navigate the complexities of service portfolio, configuration, change management, and more.

Leverage our data-rich analysis to fortify your business strategy, with an expansive view of market dynamics across North America, South America, Asia & Pacific, Europe, and MEA. This report spotlights key countries and includes a meticulous evaluation of leading ITSM entities such as BMC Software, CA Technologies, and Servicenow. Gain a competitive edge with our in-depth profiles, SWOT analyses, and market share assessments that shine a light on where the market is headed.

This report describes the global market size of ITSM from 2018 to 2022 and its CAGR from 2018 to 2022, and also forecasts its market size to the end of 2028 and its CAGR from 2023 to 2028.

For the geography segment, regional supply, demand, major players, price is presented from 2018 to 2028.

This report cover following regions:

  • North America
  • South America
  • Asia & Pacific
  • Europe
  • MEA
The key countries for each region are also included such as the United States, China, Japan, India, Korea, ASEAN, Germany, France, UK, Italy, Spain, CIS, and Brazil etc.

For the competitor segment, the report includes global key players of ITSM as well as some small players.

The information for each competitor include:

  • Company Profile
  • Business Information
  • SWOT Analysis
  • Revenue, Gross Margin and Market Share

Types Segment:

  • Service portfolio management
  • Configuration and change management
  • Service desk software
  • Operations and performance management
  • Dashboard

Companies Covered:

  • BMC Software
  • CA Technologies
  • Servicenow
  • Cherwell Software
  • HPE
  • Citrix Systems
  • Axios Systems
  • IBM
Base Year: 2023
Historical Data: from 2018 to 2022
Forecast Data: from 2023 to 2028


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Table of Contents

Chapter 1 Executive SummaryChapter 2 Abbreviation and Acronyms
Chapter 3 Preface
3.1 Research Scope
3.2 Research Sources
3.2.1 Data Sources
3.2.2 Assumptions
3.3 Research Method
Chapter Four Market Landscape
4.1 Market Overview
4.2 Classification/Types
4.3 Application/End Users
Chapter 5 Market Trend Analysis
5.1 Introduction
5.2 Drivers
5.3 Restraints
5.4 Opportunities
5.5 Threats
5.6 Covid-19 Impact
Chapter 6 Industry Chain Analysis
6.1 Upstream/Suppliers Analysis
6.2 Itsm Analysis
6.2.1 Technology Analysis
6.2.2 Cost Analysis
6.2.3 Market Channel Analysis
6.3 Downstream Buyers/End Users
Chapter 7 Latest Market Dynamics
7.1 Latest News
7.2 Merger and Acquisition
7.3 Planned/Future Project
7.4 Policy Dynamics
Chapter 8 Historical and Forecast Itsm Market in North America (2018-2028)
8.1 Itsm Market Size
8.2 Itsm Market by End Use
8.3 Competition by Players/Suppliers
8.4 Itsm Market Size by Type
8.5 Key Countries Analysis
8.5.1 United States
8.5.2 Canada
8.5.3 Mexico
Chapter 9 Historical and Forecast Itsm Market in South America (2018-2028)
9.1 Itsm Market Size
9.2 Itsm Market by End Use
9.3 Competition by Players/Suppliers
9.4 Itsm Market Size by Type
9.5 Key Countries Analysis
9.5.1 Brazil
9.5.2 Argentina
9.5.3 Chile
9.5.4 Peru
Chapter 10 Historical and Forecast Itsm Market in Asia & Pacific (2018-2028)
10.1 Itsm Market Size
10.2 Itsm Market by End Use
10.3 Competition by Players/Suppliers
10.4 Itsm Market Size by Type
10.5 Key Countries Analysis
10.5.1 China
10.5.2 India
10.5.3 Japan
10.5.4 South Korea
10.5.5 Southeast Asia
10.5.6 Australia
Chapter 11 Historical and Forecast Itsm Market in Europe (2018-2028)
11.1 Itsm Market Size
11.2 Itsm Market by End Use
11.3 Competition by Players/Suppliers
11.4 Itsm Market Size by Type
11.5 Key Countries Analysis
11.5.1 Germany
11.5.2 France
11.5.3 United Kingdom
11.5.4 Italy
11.5.5 Spain
11.5.6 Belgium
11.5.7 Netherlands
11.5.8 Austria
11.5.9 Poland
11.5.10 Russia
Chapter 12 Historical and Forecast Itsm Market in MEA (2018-2028)
12.1 Itsm Market Size
12.2 Itsm Market by End Use
12.3 Competition by Players/Suppliers
12.4 Itsm Market Size by Type
12.5 Key Countries Analysis
12.5.1 Egypt
12.5.2 Israel
12.5.3 South Africa
12.5.4 Gulf Cooperation Council Countries
12.5.5 Turkey
Chapter 13 Summary For Global Itsm Market (2018-2023)
13.1 Itsm Market Size
13.2 Itsm Market by End Use
13.3 Competition by Players/Suppliers
13.4 Itsm Market Size by Type
Chapter 14 Global Itsm Market Forecast (2023-2028)
14.1 Itsm Market Size Forecast
14.2 Itsm Application Forecast
14.3 Competition by Players/Suppliers
14.4 Itsm Type Forecast
Chapter 15 Analysis of Global Key Vendors
15.1 BMC Software
15.1.1 Company Profile
15.1.2 Main Business and ITSM Information
15.1.3 SWOT Analysis of BMC Software
215.1.4 BMC Software ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.2 CA Technologies
15.2.1 Company Profile
15.2.2 Main Business and ITSM Information
15.2.3 SWOT Analysis of CA Technologies
215.2.4 CA Technologies ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.3 Servicenow
15.3.1 Company Profile
15.3.2 Main Business and ITSM Information
15.3.3 SWOT Analysis of Servicenow
215.3.4 Servicenow ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.4 Cherwell Software
15.4.1 Company Profile
15.4.2 Main Business and ITSM Information
15.4.3 SWOT Analysis of Cherwell Software
215.4.4 Cherwell Software ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.5 HPE
15.5.1 Company Profile
15.5.2 Main Business and ITSM Information
15.5.3 SWOT Analysis of HPE
215.5.4 HPE ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.6 Citrix Systems
15.6.1 Company Profile
15.6.2 Main Business and ITSM Information
15.6.3 SWOT Analysis of Citrix Systems
215.6.4 Citrix Systems ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.7 Axios Systems
15.7.1 Company Profile
15.7.2 Main Business and ITSM Information
15.7.3 SWOT Analysis of Axios Systems
215.7.4 Axios Systems ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.8 IBM
15.8.1 Company Profile
15.8.2 Main Business and ITSM Information
15.8.3 SWOT Analysis of IBM
215.8.4 IBM ITSM Revenue, Gross Margin and Market Share (2018-2023)
Tables and Figures
Table Abbreviation and Acronyms
Table Research Scope of Itsm Report
Table Data Sources of Itsm Report
Table Major Assumptions of Itsm Report
Figure Market Size Estimated Method
Figure Major Forecasting Factors
Figure Itsm Picture
Table Itsm Classification
Table Itsm Applications
Table Drivers of Itsm Market
Table Restraints of Itsm Market
Table Opportunities of Itsm Market
Table Threats of Itsm Market
Table Covid-19 Impact For Itsm Market
Table Raw Materials Suppliers
Table Different Production Methods of Itsm
Table Cost Structure Analysis of Itsm
Table Key End Users
Table Latest News of Itsm Market
Table Merger and Acquisition
Table Planned/Future Project of Itsm Market
Table Policy of Itsm Market
Table 2018-2028 North America Itsm Market Size
Figure 2018-2028 North America Itsm Market Size and CAGR
Table 2018-2028 North America Itsm Market Size by Application
Table 2018-2023 North America Itsm Key Players Revenue
Table 2018-2023 North America Itsm Key Players Market Share
Table 2018-2028 North America Itsm Market Size by Type
Table 2018-2028 United States Itsm Market Size
Table 2018-2028 Canada Itsm Market Size
Table 2018-2028 Mexico Itsm Market Size
Table 2018-2028 South America Itsm Market Size
Figure 2018-2028 South America Itsm Market Size and CAGR
Table 2018-2028 South America Itsm Market Size by Application
Table 2018-2023 South America Itsm Key Players Revenue
Table 2018-2023 South America Itsm Key Players Market Share
Table 2018-2028 South America Itsm Market Size by Type
Table 2018-2028 Brazil Itsm Market Size
Table 2018-2028 Argentina Itsm Market Size
Table 2018-2028 Chile Itsm Market Size
Table 2018-2028 Peru Itsm Market Size
Table 2018-2028 Asia & Pacific Itsm Market Size
Figure 2018-2028 Asia & Pacific Itsm Market Size and CAGR
Table 2018-2028 Asia & Pacific Itsm Market Size by Application
Table 2018-2023 Asia & Pacific Itsm Key Players Revenue
Table 2018-2023 Asia & Pacific Itsm Key Players Market Share
Table 2018-2028 Asia & Pacific Itsm Market Size by Type
Table 2018-2028 China Itsm Market Size
Table 2018-2028 India Itsm Market Size
Table 2018-2028 Japan Itsm Market Size
Table 2018-2028 South Korea Itsm Market Size
Table 2018-2028 Southeast Asia Itsm Market Size
Table 2018-2028 Australia Itsm Market Size
Table 2018-2028 Europe Itsm Market Size
Figure 2018-2028 Europe Itsm Market Size and CAGR
Table 2018-2028 Europe Itsm Market Size by Application
Table 2018-2023 Europe Itsm Key Players Revenue
Table 2018-2023 Europe Itsm Key Players Market Share
Table 2018-2028 Europe Itsm Market Size by Type
Table 2018-2028 Germany Itsm Market Size
Table 2018-2028 France Itsm Market Size
Table 2018-2028 United Kingdom Itsm Market Size
Table 2018-2028 Italy Itsm Market Size
Table 2018-2028 Spain Itsm Market Size
Table 2018-2028 Belgium Itsm Market Size
Table 2018-2028 Netherlands Itsm Market Size
Table 2018-2028 Austria Itsm Market Size
Table 2018-2028 Poland Itsm Market Size
Table 2018-2028 Russia Itsm Market Size
Table 2018-2028 MEA Itsm Market Size
Figure 2018-2028 MEA Itsm Market Size and CAGR
Table 2018-2028 MEA Itsm Market Size by Application
Table 2018-2023 MEA Itsm Key Players Revenue
Table 2018-2023 MEA Itsm Key Players Market Share
Table 2018-2028 MEA Itsm Market Size by Type
Table 2018-2028 Egypt Itsm Market Size
Table 2018-2028 Israel Itsm Market Size
Table 2018-2028 South Africa Itsm Market Size
Table 2018-2028 Gulf Cooperation Council Countries Itsm Market Size
Table 2018-2028 Turkey Itsm Market Size
Table 2018-2023 Global Itsm Market Size by Region
Table 2018-2023 Global Itsm Market Size Share by Region
Table 2018-2023 Global Itsm Market Size by Application
Table 2018-2023 Global Itsm Market Share by Application
Table 2018-2023 Global Itsm Key Vendors Revenue
Figure 2018-2023 Global Itsm Market Size and Growth Rate
Table 2018-2023 Global Itsm Key Vendors Market Share
Table 2018-2023 Global Itsm Market Size by Type
Table 2018-2023 Global Itsm Market Share by Type
Table 2023-2028 Global Itsm Market Size by Region
Table 2023-2028 Global Itsm Market Size Share by Region
Table 2023-2028 Global Itsm Market Size by Application
Table 2023-2028 Global Itsm Market Share by Application
Table 2023-2028 Global Itsm Key Vendors Revenue
Figure 2023-2028 Global Itsm Market Size and Growth Rate
Table 2023-2028 Global Itsm Key Vendors Market Share
Table 2023-2028 Global Itsm Market Size by Type
Table 2023-2028 Itsm Global Market Share by Type

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • BMC Software
  • CA Technologies
  • Servicenow
  • Cherwell Software
  • HPE
  • Citrix Systems
  • Axios Systems
  • IBM
  • Heat Software
  • Hornbill

Methodology

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