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Outsourcing Market In BFSI Sector 2025-2029

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    Report

  • 225 Pages
  • June 2025
  • Region: Global
  • TechNavio
  • ID: 5681564
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The outsourcing in bfsi sector market is forecasted to grow by USD 32.2 billion during 2024-2029, accelerating at a CAGR of 4.9% during the forecast period. The report on the outsourcing in bfsi sector market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing need for adherence to regulatory compliance, increasing adoption of bpo in bfsi sector, and increasing focus on reducing operational costs in bfsi sector.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

The outsourcing in bfsi sector market is segmented as below:

By Type

  • ITO
  • BPO

By Delivery Mode

  • Offshore outsourcing
  • Onshore outsourcing
  • Nearshore outsourcing

By End-user

  • Large enterprises
  • SMEs

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • South America
This study identifies the rising emphasis on process automation as one of the prime reasons driving the outsourcing in bfsi sector market growth during the next few years. Also, rise of multi-country and centralized outsourcing models and increasing digital transformation in organizations will lead to sizable demand in the market.

The report on the outsourcing in bfsi sector market covers the following areas:

  • Outsourcing In BFSI Sector Market sizing
  • Outsourcing In BFSI Sector Market forecast
  • Outsourcing In BFSI Sector Market industry analysis
A robust vendor analysis within the report is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading outsourcing in bfsi sector market vendors that include Accenture PLC, Beyondsoft Consulting Inc., CGI Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., eClerx Services Ltd., EPAM Systems Inc., ExlService Holdings Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Larsen and Toubro Ltd., Mahindra and Mahindra Ltd., Unisys Corp., Valores Corporativos Softtek S.A. de C.V., Virtusa Corp., Wipro Ltd., WNS Holdings Ltd., and Xerox Holdings Corp. Also, the outsourcing in bfsi sector market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market By Geographical Landscape
  • Executive Summary - Chart on Market Segmentation by Type
  • Executive Summary - Chart on Market Segmentation by Delivery Mode
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning
2 Market Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
  • Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
  • Overview on factors of disruption
2.4 Impact of drivers and challenges
  • Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
3.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market
3.2 Market characteristics
  • Market characteristics analysis
3.3 Value chain analysis
  • Value chain analysis
4 Market Sizing
4.1 Market definition
  • Offerings of companies included in the market definition
4.2 Market segment analysis
  • Market segments
4.3 Market size 2024
4.4 Market outlook: Forecast for 2024-2029
  • Chart on Global - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Global - Market size and forecast 2024-2029 ($ billion)
  • Chart on Global Market: Year-over-year growth 2024-2029 (%)
  • Data Table on Global Market: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
5.1 Global Outsourcing Market In BFSI Sector 2019 - 2023
  • Historic Market Size - Data Table on Global Outsourcing Market In BFSI Sector 2019 - 2023 ($ billion)
5.2 Type segment analysis 2019 - 2023
  • Historic Market Size - Type Segment 2019 - 2023 ($ billion)
5.3 Delivery Mode segment analysis 2019 - 2023
  • Historic Market Size - Delivery Mode Segment 2019 - 2023 ($ billion)
5.4 End-user segment analysis 2019 - 2023
  • Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
5.5 Geography segment analysis 2019 - 2023
  • Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
5.6 Country segment analysis 2019 - 2023
  • Historic Market Size - Country Segment 2019 - 2023 ($ billion)
6 Qualitative Analysis
6.1 Impact of AI in global outsourcing market in BFSI sector
7 Five Forces Analysis
7.1 Five forces summary
  • Five forces analysis - Comparison between 2024 and 2029
7.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2024 and 2029
7.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2024 and 2029
7.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2024 and 2029
7.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2024 and 2029
7.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2024 and 2029
7.7 Market condition
  • Chart on Market condition - Five forces 2024 and 2029
8 Market Segmentation by Type
8.1 Market segments
  • Chart on Type - Market share 2024-2029 (%)
  • Data Table on Type - Market share 2024-2029 (%)
8.2 Comparison by Type
  • Chart on Comparison by Type
  • Data Table on Comparison by Type
8.3 ITO - Market size and forecast 2024-2029
  • Chart on ITO - Market size and forecast 2024-2029 ($ billion)
  • Data Table on ITO - Market size and forecast 2024-2029 ($ billion)
  • Chart on ITO - Year-over-year growth 2024-2029 (%)
  • Data Table on ITO - Year-over-year growth 2024-2029 (%)
8.4 BPO - Market size and forecast 2024-2029
  • Chart on BPO - Market size and forecast 2024-2029 ($ billion)
  • Data Table on BPO - Market size and forecast 2024-2029 ($ billion)
  • Chart on BPO - Year-over-year growth 2024-2029 (%)
  • Data Table on BPO - Year-over-year growth 2024-2029 (%)
8.5 Market opportunity by Type
  • Market opportunity by Type ($ billion)
  • Data Table on Market opportunity by Type ($ billion)
9 Market Segmentation by Delivery Mode
9.1 Market segments
  • Chart on Delivery Mode - Market share 2024-2029 (%)
  • Data Table on Delivery Mode - Market share 2024-2029 (%)
9.2 Comparison by Delivery Mode
  • Chart on Comparison by Delivery Mode
  • Data Table on Comparison by Delivery Mode
9.3 Offshore outsourcing - Market size and forecast 2024-2029
  • Chart on Offshore outsourcing - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Offshore outsourcing - Market size and forecast 2024-2029 ($ billion)
  • Chart on Offshore outsourcing - Year-over-year growth 2024-2029 (%)
  • Data Table on Offshore outsourcing - Year-over-year growth 2024-2029 (%)
9.4 Onshore outsourcing - Market size and forecast 2024-2029
  • Chart on Onshore outsourcing - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Onshore outsourcing - Market size and forecast 2024-2029 ($ billion)
  • Chart on Onshore outsourcing - Year-over-year growth 2024-2029 (%)
  • Data Table on Onshore outsourcing - Year-over-year growth 2024-2029 (%)
9.5 Nearshore outsourcing - Market size and forecast 2024-2029
  • Chart on Nearshore outsourcing - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Nearshore outsourcing - Market size and forecast 2024-2029 ($ billion)
  • Chart on Nearshore outsourcing - Year-over-year growth 2024-2029 (%)
  • Data Table on Nearshore outsourcing - Year-over-year growth 2024-2029 (%)
9.6 Market opportunity by Delivery Mode
  • Market opportunity by Delivery Mode ($ billion)
  • Data Table on Market opportunity by Delivery Mode ($ billion)
10 Market Segmentation by End-user
10.1 Market segments
  • Chart on End-user - Market share 2024-2029 (%)
  • Data Table on End-user - Market share 2024-2029 (%)
10.2 Comparison by End-user
  • Chart on Comparison by End-user
  • Data Table on Comparison by End-user
10.3 Large enterprises - Market size and forecast 2024-2029
  • Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
  • Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
  • Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
10.4 SMEs - Market size and forecast 2024-2029
  • Chart on SMEs - Market size and forecast 2024-2029 ($ billion)
  • Data Table on SMEs - Market size and forecast 2024-2029 ($ billion)
  • Chart on SMEs - Year-over-year growth 2024-2029 (%)
  • Data Table on SMEs - Year-over-year growth 2024-2029 (%)
10.5 Market opportunity by End-user
  • Market opportunity by End-user ($ billion)
  • Data Table on Market opportunity by End-user ($ billion)
11 Customer Landscape
11.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
12 Geographic Landscape
12.1 Geographic segmentation
  • Chart on Market share By Geographical Landscape 2024-2029 (%)
  • Data Table on Market share By Geographical Landscape 2024-2029 (%)
12.2 Geographic comparison
  • Chart on Geographic comparison
  • Data Table on Geographic comparison
12.3 North America - Market size and forecast 2024-2029
  • Chart on North America - Market size and forecast 2024-2029 ($ billion)
  • Data Table on North America - Market size and forecast 2024-2029 ($ billion)
  • Chart on North America - Year-over-year growth 2024-2029 (%)
  • Data Table on North America - Year-over-year growth 2024-2029 (%)
12.4 Europe - Market size and forecast 2024-2029
  • Chart on Europe - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
  • Chart on Europe - Year-over-year growth 2024-2029 (%)
  • Data Table on Europe - Year-over-year growth 2024-2029 (%)
12.5 APAC - Market size and forecast 2024-2029
  • Chart on APAC - Market size and forecast 2024-2029 ($ billion)
  • Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
  • Chart on APAC - Year-over-year growth 2024-2029 (%)
  • Data Table on APAC - Year-over-year growth 2024-2029 (%)
12.6 Middle East and Africa - Market size and forecast 2024-2029
  • Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
  • Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
  • Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
12.7 South America - Market size and forecast 2024-2029
  • Chart on South America - Market size and forecast 2024-2029 ($ billion)
  • Data Table on South America - Market size and forecast 2024-2029 ($ billion)
  • Chart on South America - Year-over-year growth 2024-2029 (%)
  • Data Table on South America - Year-over-year growth 2024-2029 (%)
12.8 US - Market size and forecast 2024-2029
  • Chart on US - Market size and forecast 2024-2029 ($ billion)
  • Data Table on US - Market size and forecast 2024-2029 ($ billion)
  • Chart on US - Year-over-year growth 2024-2029 (%)
  • Data Table on US - Year-over-year growth 2024-2029 (%)
12.9 Canada - Market size and forecast 2024-2029
  • Chart on Canada - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
  • Chart on Canada - Year-over-year growth 2024-2029 (%)
  • Data Table on Canada - Year-over-year growth 2024-2029 (%)
12.10 China - Market size and forecast 2024-2029
  • Chart on China - Market size and forecast 2024-2029 ($ billion)
  • Data Table on China - Market size and forecast 2024-2029 ($ billion)
  • Chart on China - Year-over-year growth 2024-2029 (%)
  • Data Table on China - Year-over-year growth 2024-2029 (%)
12.11 Germany - Market size and forecast 2024-2029
  • Chart on Germany - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
  • Chart on Germany - Year-over-year growth 2024-2029 (%)
  • Data Table on Germany - Year-over-year growth 2024-2029 (%)
12.12 UK - Market size and forecast 2024-2029
  • Chart on UK - Market size and forecast 2024-2029 ($ billion)
  • Data Table on UK - Market size and forecast 2024-2029 ($ billion)
  • Chart on UK - Year-over-year growth 2024-2029 (%)
  • Data Table on UK - Year-over-year growth 2024-2029 (%)
12.13 France - Market size and forecast 2024-2029
  • Chart on France - Market size and forecast 2024-2029 ($ billion)
  • Data Table on France - Market size and forecast 2024-2029 ($ billion)
  • Chart on France - Year-over-year growth 2024-2029 (%)
  • Data Table on France - Year-over-year growth 2024-2029 (%)
12.14 India - Market size and forecast 2024-2029
  • Chart on India - Market size and forecast 2024-2029 ($ billion)
  • Data Table on India - Market size and forecast 2024-2029 ($ billion)
  • Chart on India - Year-over-year growth 2024-2029 (%)
  • Data Table on India - Year-over-year growth 2024-2029 (%)
12.15 Brazil - Market size and forecast 2024-2029
  • Chart on Brazil - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Brazil - Market size and forecast 2024-2029 ($ billion)
  • Chart on Brazil - Year-over-year growth 2024-2029 (%)
  • Data Table on Brazil - Year-over-year growth 2024-2029 (%)
12.16 Mexico - Market size and forecast 2024-2029
  • Chart on Mexico - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Mexico - Market size and forecast 2024-2029 ($ billion)
  • Chart on Mexico - Year-over-year growth 2024-2029 (%)
  • Data Table on Mexico - Year-over-year growth 2024-2029 (%)
12.17 Japan - Market size and forecast 2024-2029
  • Chart on Japan - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
  • Chart on Japan - Year-over-year growth 2024-2029 (%)
  • Data Table on Japan - Year-over-year growth 2024-2029 (%)
12.18 Market opportunity By Geographical Landscape
  • Market opportunity By Geographical Landscape ($ billion)
  • Data Tables on Market opportunity By Geographical Landscape ($ billion)
13 Drivers, Challenges, and Opportunity/Restraints
13.1 Market drivers
13.2 Market challenges
13.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2024 and 2029
13.4 Market opportunities/restraints
14 Competitive Landscape
14.1 Overview
14.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
14.3 Landscape disruption
  • Overview on factors of disruption
14.4 Industry risks
  • Impact of key risks on business
15 Competitive Analysis
15.1 Companies profiled
  • Companies covered
15.2 Company ranking index
  • Company ranking index
15.3 Market positioning of companies
  • Matrix on companies position and classification
15.4 Accenture PLC
  • Accenture PLC - Overview
  • Accenture PLC - Business segments
  • Accenture PLC - Key news
  • Accenture PLC - Key offerings
  • Accenture PLC - Segment focus
  • SWOT
15.5 CGI Inc.
  • CGI Inc. - Overview
  • CGI Inc. - Business segments
  • CGI Inc. - Key news
  • CGI Inc. - Key offerings
  • CGI Inc. - Segment focus
  • SWOT
15.6 Cognizant Technology Solutions Corp.
  • Cognizant Technology Solutions Corp. - Overview
  • Cognizant Technology Solutions Corp. - Business segments
  • Cognizant Technology Solutions Corp. - Key news
  • Cognizant Technology Solutions Corp. - Key offerings
  • Cognizant Technology Solutions Corp. - Segment focus
  • SWOT
15.7 Dell Technologies Inc.
  • Dell Technologies Inc. - Overview
  • Dell Technologies Inc. - Business segments
  • Dell Technologies Inc. - Key news
  • Dell Technologies Inc. - Key offerings
  • Dell Technologies Inc. - Segment focus
  • SWOT
15.8 Genpact Ltd.
  • Genpact Ltd. - Overview
  • Genpact Ltd. - Business segments
  • Genpact Ltd. - Key news
  • Genpact Ltd. - Key offerings
  • Genpact Ltd. - Segment focus
  • SWOT
15.9 HCL Technologies Ltd.
  • HCL Technologies Ltd. - Overview
  • HCL Technologies Ltd. - Business segments
  • HCL Technologies Ltd. - Key news
  • HCL Technologies Ltd. - Key offerings
  • HCL Technologies Ltd. - Segment focus
  • SWOT
15.10 Infosys Ltd.
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key news
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Segment focus
  • SWOT
15.11 International Business Machines Corp.
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key news
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Segment focus
  • SWOT
15.12 Larsen and Toubro Ltd.
  • Larsen and Toubro Ltd. - Overview
  • Larsen and Toubro Ltd. - Business segments
  • Larsen and Toubro Ltd. - Key offerings
  • Larsen and Toubro Ltd. - Segment focus
  • SWOT
15.13 Mahindra and Mahindra Ltd.
  • Mahindra and Mahindra Ltd. - Overview
  • Mahindra and Mahindra Ltd. - Business segments
  • Mahindra and Mahindra Ltd. - Key news
  • Mahindra and Mahindra Ltd. - Key offerings
  • Mahindra and Mahindra Ltd. - Segment focus
  • SWOT
15.14 Unisys Corp.
  • Unisys Corp. - Overview
  • Unisys Corp. - Business segments
  • Unisys Corp. - Key news
  • Unisys Corp. - Key offerings
  • Unisys Corp. - Segment focus
  • SWOT
15.15 Virtusa Corp.
  • Virtusa Corp. - Overview
  • Virtusa Corp. - Product / Service
  • Virtusa Corp. - Key offerings
  • SWOT
15.16 Wipro Ltd.
  • Wipro Ltd. - Overview
  • Wipro Ltd. - Business segments
  • Wipro Ltd. - Key news
  • Wipro Ltd. - Key offerings
  • Wipro Ltd. - Segment focus
  • SWOT
15.17 WNS Holdings Ltd.
  • WNS Holdings Ltd. - Overview
  • WNS Holdings Ltd. - Business segments
  • WNS Holdings Ltd. - Key news
  • WNS Holdings Ltd. - Key offerings
  • WNS Holdings Ltd. - Segment focus
  • SWOT
15.18 Xerox Holdings Corp.
  • Xerox Holdings Corp. - Overview
  • Xerox Holdings Corp. - Business segments
  • Xerox Holdings Corp. - Key news
  • Xerox Holdings Corp. - Key offerings
  • Xerox Holdings Corp. - Segment focus
  • SWOT
16 Appendix
16.1 Scope of the report
16.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
16.3 Currency conversion rates for US$
  • Currency conversion rates for US$
16.4 Research methodology
  • Research methodology
16.5 Data procurement
  • Information sources
16.6 Data validation
  • Data validation
16.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
16.8 Data synthesis
  • Data synthesis
16.9 360 degree market analysis
  • 360 degree market analysis
16.10 List of abbreviations
  • List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Type
Exhibits 6: Executive Summary - Chart on Market Segmentation by Delivery Mode
Exhibits 7: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 8: Executive Summary - Chart on Incremental Growth
Exhibits 9: Executive Summary - Data Table on Incremental Growth
Exhibits 10: Executive Summary - Chart on Company Market Positioning
Exhibits 11: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 12: Overview on criticality of inputs and factors of differentiation
Exhibits 13: Overview on factors of disruption
Exhibits 14: Impact of drivers and challenges in 2024 and 2029
Exhibits 15: Parent Market
Exhibits 16: Data Table on - Parent Market
Exhibits 17: Market characteristics analysis
Exhibits 18: Value chain analysis
Exhibits 19: Offerings of companies included in the market definition
Exhibits 20: Market segments
Exhibits 21: Chart on Global - Market size and forecast 2024-2029 ($ billion)
Exhibits 22: Data Table on Global - Market size and forecast 2024-2029 ($ billion)
Exhibits 23: Chart on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits 24: Data Table on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits 25: Historic Market Size - Data Table on Global Outsourcing Market In BFSI Sector 2019 - 2023 ($ billion)
Exhibits 26: Historic Market Size - Type Segment 2019 - 2023 ($ billion)
Exhibits 27: Historic Market Size - Delivery Mode Segment 2019 - 2023 ($ billion)
Exhibits 28: Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
Exhibits 29: Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
Exhibits 30: Historic Market Size - Country Segment 2019 - 2023 ($ billion)
Exhibits 31: Five forces analysis - Comparison between 2024 and 2029
Exhibits 32: Bargaining power of buyers - Impact of key factors 2024 and 2029
Exhibits 33: Bargaining power of suppliers - Impact of key factors in 2024 and 2029
Exhibits 34: Threat of new entrants - Impact of key factors in 2024 and 2029
Exhibits 35: Threat of substitutes - Impact of key factors in 2024 and 2029
Exhibits 36: Threat of rivalry - Impact of key factors in 2024 and 2029
Exhibits 37: Chart on Market condition - Five forces 2024 and 2029
Exhibits 38: Chart on Type - Market share 2024-2029 (%)
Exhibits 39: Data Table on Type - Market share 2024-2029 (%)
Exhibits 40: Chart on Comparison by Type
Exhibits 41: Data Table on Comparison by Type
Exhibits 42: Chart on ITO - Market size and forecast 2024-2029 ($ billion)
Exhibits 43: Data Table on ITO - Market size and forecast 2024-2029 ($ billion)
Exhibits 44: Chart on ITO - Year-over-year growth 2024-2029 (%)
Exhibits 45: Data Table on ITO - Year-over-year growth 2024-2029 (%)
Exhibits 46: Chart on BPO - Market size and forecast 2024-2029 ($ billion)
Exhibits 47: Data Table on BPO - Market size and forecast 2024-2029 ($ billion)
Exhibits 48: Chart on BPO - Year-over-year growth 2024-2029 (%)
Exhibits 49: Data Table on BPO - Year-over-year growth 2024-2029 (%)
Exhibits 50: Market opportunity by Type ($ billion)
Exhibits 51: Data Table on Market opportunity by Type ($ billion)
Exhibits 52: Chart on Delivery Mode - Market share 2024-2029 (%)
Exhibits 53: Data Table on Delivery Mode - Market share 2024-2029 (%)
Exhibits 54: Chart on Comparison by Delivery Mode
Exhibits 55: Data Table on Comparison by Delivery Mode
Exhibits 56: Chart on Offshore outsourcing - Market size and forecast 2024-2029 ($ billion)
Exhibits 57: Data Table on Offshore outsourcing - Market size and forecast 2024-2029 ($ billion)
Exhibits 58: Chart on Offshore outsourcing - Year-over-year growth 2024-2029 (%)
Exhibits 59: Data Table on Offshore outsourcing - Year-over-year growth 2024-2029 (%)
Exhibits 60: Chart on Onshore outsourcing - Market size and forecast 2024-2029 ($ billion)
Exhibits 61: Data Table on Onshore outsourcing - Market size and forecast 2024-2029 ($ billion)
Exhibits 62: Chart on Onshore outsourcing - Year-over-year growth 2024-2029 (%)
Exhibits 63: Data Table on Onshore outsourcing - Year-over-year growth 2024-2029 (%)
Exhibits 64: Chart on Nearshore outsourcing - Market size and forecast 2024-2029 ($ billion)
Exhibits 65: Data Table on Nearshore outsourcing - Market size and forecast 2024-2029 ($ billion)
Exhibits 66: Chart on Nearshore outsourcing - Year-over-year growth 2024-2029 (%)
Exhibits 67: Data Table on Nearshore outsourcing - Year-over-year growth 2024-2029 (%)
Exhibits 68: Market opportunity by Delivery Mode ($ billion)
Exhibits 69: Data Table on Market opportunity by Delivery Mode ($ billion)
Exhibits 70: Chart on End-user - Market share 2024-2029 (%)
Exhibits 71: Data Table on End-user - Market share 2024-2029 (%)
Exhibits 72: Chart on Comparison by End-user
Exhibits 73: Data Table on Comparison by End-user
Exhibits 74: Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Exhibits 75: Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Exhibits 76: Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
Exhibits 77: Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
Exhibits 78: Chart on SMEs - Market size and forecast 2024-2029 ($ billion)
Exhibits 79: Data Table on SMEs - Market size and forecast 2024-2029 ($ billion)
Exhibits 80: Chart on SMEs - Year-over-year growth 2024-2029 (%)
Exhibits 81: Data Table on SMEs - Year-over-year growth 2024-2029 (%)
Exhibits 82: Market opportunity by End-user ($ billion)
Exhibits 83: Data Table on Market opportunity by End-user ($ billion)
Exhibits 84: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 85: Chart on Market share By Geographical Landscape 2024-2029 (%)
Exhibits 86: Data Table on Market share By Geographical Landscape 2024-2029 (%)
Exhibits 87: Chart on Geographic comparison
Exhibits 88: Data Table on Geographic comparison
Exhibits 89: Chart on North America - Market size and forecast 2024-2029 ($ billion)
Exhibits 90: Data Table on North America - Market size and forecast 2024-2029 ($ billion)
Exhibits 91: Chart on North America - Year-over-year growth 2024-2029 (%)
Exhibits 92: Data Table on North America - Year-over-year growth 2024-2029 (%)
Exhibits 93: Chart on Europe - Market size and forecast 2024-2029 ($ billion)
Exhibits 94: Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
Exhibits 95: Chart on Europe - Year-over-year growth 2024-2029 (%)
Exhibits 96: Data Table on Europe - Year-over-year growth 2024-2029 (%)
Exhibits 97: Chart on APAC - Market size and forecast 2024-2029 ($ billion)
Exhibits 98: Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
Exhibits 99: Chart on APAC - Year-over-year growth 2024-2029 (%)
Exhibits 100: Data Table on APAC - Year-over-year growth 2024-2029 (%)
Exhibits 101: Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Exhibits 102: Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Exhibits 103: Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits 104: Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits 105: Chart on South America - Market size and forecast 2024-2029 ($ billion)
Exhibits 106: Data Table on South America - Market size and forecast 2024-2029 ($ billion)
Exhibits 107: Chart on South America - Year-over-year growth 2024-2029 (%)
Exhibits 108: Data Table on South America - Year-over-year growth 2024-2029 (%)
Exhibits 109: Chart on US - Market size and forecast 2024-2029 ($ billion)
Exhibits 110: Data Table on US - Market size and forecast 2024-2029 ($ billion)
Exhibits 111: Chart on US - Year-over-year growth 2024-2029 (%)
Exhibits 112: Data Table on US - Year-over-year growth 2024-2029 (%)
Exhibits 113: Chart on Canada - Market size and forecast 2024-2029 ($ billion)
Exhibits 114: Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
Exhibits 115: Chart on Canada - Year-over-year growth 2024-2029 (%)
Exhibits 116: Data Table on Canada - Year-over-year growth 2024-2029 (%)
Exhibits 117: Chart on China - Market size and forecast 2024-2029 ($ billion)
Exhibits 118: Data Table on China - Market size and forecast 2024-2029 ($ billion)
Exhibits 119: Chart on China - Year-over-year growth 2024-2029 (%)
Exhibits 120: Data Table on China - Year-over-year growth 2024-2029 (%)
Exhibits 121: Chart on Germany - Market size and forecast 2024-2029 ($ billion)
Exhibits 122: Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
Exhibits 123: Chart on Germany - Year-over-year growth 2024-2029 (%)
Exhibits 124: Data Table on Germany - Year-over-year growth 2024-2029 (%)
Exhibits 125: Chart on UK - Market size and forecast 2024-2029 ($ billion)
Exhibits 126: Data Table on UK - Market size and forecast 2024-2029 ($ billion)
Exhibits 127: Chart on UK - Year-over-year growth 2024-2029 (%)
Exhibits 128: Data Table on UK - Year-over-year growth 2024-2029 (%)
Exhibits 129: Chart on France - Market size and forecast 2024-2029 ($ billion)
Exhibits 130: Data Table on France - Market size and forecast 2024-2029 ($ billion)
Exhibits 131: Chart on France - Year-over-year growth 2024-2029 (%)
Exhibits 132: Data Table on France - Year-over-year growth 2024-2029 (%)
Exhibits 133: Chart on India - Market size and forecast 2024-2029 ($ billion)
Exhibits 134: Data Table on India - Market size and forecast 2024-2029 ($ billion)
Exhibits 135: Chart on India - Year-over-year growth 2024-2029 (%)
Exhibits 136: Data Table on India - Year-over-year growth 2024-2029 (%)
Exhibits 137: Chart on Brazil - Market size and forecast 2024-2029 ($ billion)
Exhibits 138: Data Table on Brazil - Market size and forecast 2024-2029 ($ billion)
Exhibits 139: Chart on Brazil - Year-over-year growth 2024-2029 (%)
Exhibits 140: Data Table on Brazil - Year-over-year growth 2024-2029 (%)
Exhibits 141: Chart on Mexico - Market size and forecast 2024-2029 ($ billion)
Exhibits 142: Data Table on Mexico - Market size and forecast 2024-2029 ($ billion)
Exhibits 143: Chart on Mexico - Year-over-year growth 2024-2029 (%)
Exhibits 144: Data Table on Mexico - Year-over-year growth 2024-2029 (%)
Exhibits 145: Chart on Japan - Market size and forecast 2024-2029 ($ billion)
Exhibits 146: Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
Exhibits 147: Chart on Japan - Year-over-year growth 2024-2029 (%)
Exhibits 148: Data Table on Japan - Year-over-year growth 2024-2029 (%)
Exhibits 149: Market opportunity By Geographical Landscape ($ billion)
Exhibits 150: Data Tables on Market opportunity By Geographical Landscape ($ billion)
Exhibits 151: Impact of drivers and challenges in 2024 and 2029
Exhibits 152: Overview on criticality of inputs and factors of differentiation
Exhibits 153: Overview on factors of disruption
Exhibits 154: Impact of key risks on business
Exhibits 155: Companies covered
Exhibits 156: Company ranking index
Exhibits 157: Matrix on companies position and classification
Exhibits 158: Accenture PLC - Overview
Exhibits 159: Accenture PLC - Business segments
Exhibits 160: Accenture PLC - Key news
Exhibits 161: Accenture PLC - Key offerings
Exhibits 162: Accenture PLC - Segment focus
Exhibits 163: SWOT
Exhibits 164: CGI Inc. - Overview
Exhibits 165: CGI Inc. - Business segments
Exhibits 166: CGI Inc. - Key news
Exhibits 167: CGI Inc. - Key offerings
Exhibits 168: CGI Inc. - Segment focus
Exhibits 169: SWOT
Exhibits 170: Cognizant Technology Solutions Corp. - Overview
Exhibits 171: Cognizant Technology Solutions Corp. - Business segments
Exhibits 172: Cognizant Technology Solutions Corp. - Key news
Exhibits 173: Cognizant Technology Solutions Corp. - Key offerings
Exhibits 174: Cognizant Technology Solutions Corp. - Segment focus
Exhibits 175: SWOT
Exhibits 176: Dell Technologies Inc. - Overview
Exhibits 177: Dell Technologies Inc. - Business segments
Exhibits 178: Dell Technologies Inc. - Key news
Exhibits 179: Dell Technologies Inc. - Key offerings
Exhibits 180: Dell Technologies Inc. - Segment focus
Exhibits 181: SWOT
Exhibits 182: Genpact Ltd. - Overview
Exhibits 183: Genpact Ltd. - Business segments
Exhibits 184: Genpact Ltd. - Key news
Exhibits 185: Genpact Ltd. - Key offerings
Exhibits 186: Genpact Ltd. - Segment focus
Exhibits 187: SWOT
Exhibits 188: HCL Technologies Ltd. - Overview
Exhibits 189: HCL Technologies Ltd. - Business segments
Exhibits 190: HCL Technologies Ltd. - Key news
Exhibits 191: HCL Technologies Ltd. - Key offerings
Exhibits 192: HCL Technologies Ltd. - Segment focus
Exhibits 193: SWOT
Exhibits 194: Infosys Ltd. - Overview
Exhibits 195: Infosys Ltd. - Business segments
Exhibits 196: Infosys Ltd. - Key news
Exhibits 197: Infosys Ltd. - Key offerings
Exhibits 198: Infosys Ltd. - Segment focus
Exhibits 199: SWOT
Exhibits 200: International Business Machines Corp. - Overview
Exhibits 201: International Business Machines Corp. - Business segments
Exhibits 202: International Business Machines Corp. - Key news
Exhibits 203: International Business Machines Corp. - Key offerings
Exhibits 204: International Business Machines Corp. - Segment focus
Exhibits 205: SWOT
Exhibits 206: Larsen and Toubro Ltd. - Overview
Exhibits 207: Larsen and Toubro Ltd. - Business segments
Exhibits 208: Larsen and Toubro Ltd. - Key offerings
Exhibits 209: Larsen and Toubro Ltd. - Segment focus
Exhibits 210: SWOT
Exhibits 211: Mahindra and Mahindra Ltd. - Overview
Exhibits 212: Mahindra and Mahindra Ltd. - Business segments
Exhibits 213: Mahindra and Mahindra Ltd. - Key news
Exhibits 214: Mahindra and Mahindra Ltd. - Key offerings
Exhibits 215: Mahindra and Mahindra Ltd. - Segment focus
Exhibits 216: SWOT
Exhibits 217: Unisys Corp. - Overview
Exhibits 218: Unisys Corp. - Business segments
Exhibits 219: Unisys Corp. - Key news
Exhibits 220: Unisys Corp. - Key offerings
Exhibits 221: Unisys Corp. - Segment focus
Exhibits 222: SWOT
Exhibits 223: Virtusa Corp. - Overview
Exhibits 224: Virtusa Corp. - Product / Service
Exhibits 225: Virtusa Corp. - Key offerings
Exhibits 226: SWOT
Exhibits 227: Wipro Ltd. - Overview
Exhibits 228: Wipro Ltd. - Business segments
Exhibits 229: Wipro Ltd. - Key news
Exhibits 230: Wipro Ltd. - Key offerings
Exhibits 231: Wipro Ltd. - Segment focus
Exhibits 232: SWOT
Exhibits 233: WNS Holdings Ltd. - Overview
Exhibits 234: WNS Holdings Ltd. - Business segments
Exhibits 235: WNS Holdings Ltd. - Key news
Exhibits 236: WNS Holdings Ltd. - Key offerings
Exhibits 237: WNS Holdings Ltd. - Segment focus
Exhibits 238: SWOT
Exhibits 239: Xerox Holdings Corp. - Overview
Exhibits 240: Xerox Holdings Corp. - Business segments
Exhibits 241: Xerox Holdings Corp. - Key news
Exhibits 242: Xerox Holdings Corp. - Key offerings
Exhibits 243: Xerox Holdings Corp. - Segment focus
Exhibits 244: SWOT
Exhibits 245: Inclusions checklist
Exhibits 246: Exclusions checklist
Exhibits 247: Currency conversion rates for US$
Exhibits 248: Research methodology
Exhibits 249: Information sources
Exhibits 250: Data validation
Exhibits 251: Validation techniques employed for market sizing
Exhibits 252: Data synthesis
Exhibits 253: 360 degree market analysis
Exhibits 254: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global outsourcing in bfsi sector market: Accenture PLC, Beyondsoft Consulting Inc., CGI Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., eClerx Services Ltd., EPAM Systems Inc., ExlService Holdings Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Larsen and Toubro Ltd., Mahindra and Mahindra Ltd., Unisys Corp., Valores Corporativos Softtek S.A. de C.V., Virtusa Corp., Wipro Ltd., WNS Holdings Ltd., and Xerox Holdings Corp..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is rising emphasis on process automation."

According to the report, one of the major drivers for this market is the increasing need for adherence to regulatory compliance.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Accenture PLC
  • Beyondsoft Consulting Inc.
  • CGI Inc.
  • Cognizant Technology Solutions Corp.
  • Dell Technologies Inc.
  • eClerx Services Ltd.
  • EPAM Systems Inc.
  • ExlService Holdings Inc.
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • Larsen and Toubro Ltd.
  • Mahindra and Mahindra Ltd.
  • Unisys Corp.
  • Valores Corporativos Softtek S.A. de C.V.
  • Virtusa Corp.
  • Wipro Ltd.
  • WNS Holdings Ltd.
  • Xerox Holdings Corp.