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Certified Performance Management Systems Audit Professional - Online Course

  • Training

  • 40 Hours
  • The KPI Institute Pty. Ltd.
  • ID: 5693486
The Certified Performance Management Systems Audit Professional online training course makes use of over 10 years-worth of research on the use, improvement and management of maturity models, for an organization’s capability maturity diagnosis.

Through our comprehensive, self-paced learning program, you will know how to assess and compare performance management systems, through the perspective of 5 different capabilities - strategic planning, performance measurement, performance management, performance culture and employee performance management.

The Certified Performance Management Systems Audit Professional course is a distinct TKI learning opportunity, as it is based on our trademarked Maturity Model Framework.

It is a 4-part certification experience, featuring pre-course quizes and reading materials, core course videos, assignments, templates & so on, after-course action plans, webinars, presentations and forum discussions, and an evaluation session that assesses all of the knowledge you have gained up until that point.

Our certified performance management systems audit professional course grants you access to all of the tools and information you need, in order to accurately diagnose both what’s keeping a business in place, as well as the most appropriate steps to get it back on track.

Benefits:

  • Ensure you have the right tools, processes and people in the right place for your Performance Management System
  • Identify the weaknesses of your current Performance Management Framework and learn how to shift from one maturity level to the next one
  • Conduct a full maturity assessment for one organization by accessing for free our full methodology (all 5 capabilities)
  • Obtain premium recognition for your skills as a Certified Performance Audit Professional.

Course Content

Module 1 - Performance Management Fundamentals
  • Strategic Planning Essentials
  • Performance Measurement Essentials
  • Performance Improvement Essentials
  • Employee Performance Management Essentials
  • Performance Culture Essentials
Module 2 - Performance Management System (PMS) Audit
  • Key Terminology
  • Audit Typology
  • Audit Principles
  • The Role of PMS Audit
  • Governance
  • Audit Objectives, Scope and Criteria
  • The PMS Audit as a Project
  • The PMS Audit as a Process
Module 3 - Maturity Assessment Methodology
  • What are Maturity Models?
  • Integrated Performance Management Maturity Model
  • Assessment methdology
  • Maturity Levels:
  • Strategy Planning Maturity Levels
  • Performance Culture Maturity Levels
Module 4 - Evidence-based Assessment
  • Data collection for evidence-based assessment
  • Documents presentation - Strategy Planning
  • Documents presentation - Performance Measurement
  • Documents Presentation - Performance Improvement
  • Documents Presentation - Employee Performance Management
  • Documents Presentation - Performance Culture
  • Documents Presentation - General Management Tools
  • Documents Sampling
  • Documentation Tutorial
Module 5 - Perception-based Assessment
  • Data Collection Through Survey
  • Data Analysis for Survey Results
  • GPA Unit Online Platform for Assessment - Tutorial
Module 6 - Interviews
  • Interview Guide Development
  • Conducting Interviews
Module 7 - Data Analysis
  • Data Consolidation: Documents, Survey and Interviews
  • Final Maturity Score Interpretation
  • Data Interpretation Case Study
Module 8 - Audit Outputs
  • Audit Outputs and Communication
  • Audit Report Structure
  • Audit Conclusions and Recommendations
  • Roadmap for Continuous Improvement
Module 9 - Course Review
  • Course Review

Speakers

Cristina Mihailoaie
Business Unit Manager - Research Division

As a certified Master Trainer (Association for Talent Development, USA), she has completed over 1,000 hours of lectures for open courses, in-house workshops, or conference presentations on strategy and peformance management topics.

In her role as Manager of the Research Division, she coordinated the development and launch of all educational programs and publications of The KPI Institute, acting also as a subject matter expert in the area of Performance Management.

She is amongst the main contributors of the Integrated Performance Maturity Framework development, The KPI Institute and GPA Unit's proprietary tool for performance management assessments. She acts on behalf of GPA Unit as a Senior Assessor and provides quality assurance for audit assignments.

Cristina assists and guides client companies to define strategy, select and measure KPIs, and to enhance employee performance management practices. In the past 10 years, she has developed customized assessment tools, industry specific strategy maps, scorecards and dashboards for public and private organizations (oil&gas, manufacturing, telecommunications, finance and banking), as well as employee scorecards for a large variety of roles.

Who Should Attend

Strategy and Performance Management Experts
Strategy Managers, Business Planners, Performance Management/Measurement Specialists, Human Resources Representatives who handle employee performance, or independent consultants in the domains mentioned earlier are the ones interested in developing a sound performance management system that integrates all capabilities: strategic planning, performance measurement, performance improvement, employee performance management, and performance culture. The course will provide them an assessment tool to evaluate current practices and lead how to formulate a roadmap for improvement.

Audit Professionals
Audit experts, from any background, looking to garner greater knowledge regarding the assessment of organizational performance systems, through the use of The KPI Institute’s trademarked Integrated Performance Maturity Model Framework, developed by the Global Performance Audit Unit (the GPA Unit).

Executives and Managers
Top and middle management positions, regardless of their functional area, will find value in this program as it presents the fundamental best practices in organizational performance management. They will also explore the basic functionalities of a maturity model assessment that can be applied in any domain.