This micro-certification training aims to equip professionals with a maturity evaluation tool to identify with ease and objectivity the strengths and weaknesses of a performance improvement framework and to provide insights into the essential best practices needed for successful usage of KPIs in organizations.
The assessment model introduced is the proprietary knowledge of the host and Global Performance Audit Unit, consolidated based on +10 years of research and practical experience in the area of performance improvement.
The assessment model introduced is the proprietary knowledge of the host and Global Performance Audit Unit, consolidated based on +10 years of research and practical experience in the area of performance improvement.
Overview:
Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Performance Improvement Maturity Model Framework v2.0, and gain practical experience in evaluating 6 key processes to facilitate business improvement:- Data Analysis
- Reporting
- Decision Making
- Initiatives Management
- Learning & Recalibration
- Performance System Governance
Benefits:
- Provide the best approach to performance reporting and initiatives management
- Transform current data analysis, reporting, decision making, and project management into best practices
- Ensure the improvement of business results by increasing the maturity of key managerial processes
- Get a one-time chance to deploy an in-depth free assessment for your preferred organization using the host and GPA Unit's maturity model
- Receive video lectures on key enablers to drive a performance culture as part of this program.
Course Content
Module 1.1 - Performance Improvement Essentials
Module 1.2 - Performance Culture Essentials
Module 2 - Performance Management System (PMS) Audit
Module 3 - Maturity Assessment Methodology
Module 4 - Evidence-based Assessment
Module 5 - Perception-based Assessment
Module 6 - Interviews
Module 7 - Data Analysis
Module 8 - Audit Outputs
Module 9 - Course Review
Speakers
Cristina MihailoaieBusiness Unit Manager - Research Division
Cristina is a subject matter expert with 10 years of experience in strategy and performance management. Her expertise in building on research background, that investigated the challenges and solutions to optimize management practices in organizations and develop sound frameworks. She was involved in and coordinated more than 100 research reports related to KPI usage and performance measurement. She is a key contributor to the Integrated Performance Maturity Framework, the proprietary tool of The KPI Institute and GPA Unit for evaluating the maturity of organizations. Her activity also included the development of customized assessment frameworks for government entities, personalized strategy maps, scorecards, and dashboards from companies in oil&gas, manufacturing, telecommunications, finance, and banking.
Cristina has conducted more than 10 performance management system audits as a lead subject matter expert, supporting organizations in improving their strategy, performance measurement, and employee performance management processes and tools.
Her teaching skills are recognized by a Master Trainer certificate provided by Association for Talent Development, USA, and complemented by over 1,000 hours of client workshops, open training courses, and conference presentations.
Who Should Attend
Performance Measurement ExpertsPerformance Measurement Specialists, Performance Management Officers, Business Planners, or Independent Consultants in this domain are the parties directly interested in developing a tool that will enable them to assess fast, objectively, and against best practices the performance measurement framework of an organization.
Audit Professionals
Internal and External Auditors from different domains who want to differentiate themselves professionally by adding to their portfolio a unique assessment methodology.
Executives and Managers
Top and middle management positions, regardless of their functional area, will find value in this program as it presents the fundamental best practices in using KPIs for improving performance and they will explore the basic functionalities of a maturity model assessment, that can be applied in any domain.
