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Certificate in Employee Performance Management Maturity Assessment

  • Training

  • 20 Hours
  • The KPI Institute Pty. Ltd.
  • ID: 5693489
This micro-certification course explores the essential elements to develop an employee performance management system in organizations and also assesses its complexity using a maturity model.

The maturity assessment methodology presented is the proprietary knowledge of the host and Global Performance Audit Unit, build on +10 years of research and practical experience in the area of individual performance.

Overview:

Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Employee Performance Management Maturity Model Framework v2.0, and gain practical experience in identifying the strengths and weaknesses of organizational practices, and formulating improvement recommendations in 6 key areas:
  • Performance Planning
  • Performance Measurement
  • Performance Review
  • Performance Recognition
  • Performance Improvement
  • System Governance

Benefits:

  • Design the right employee performance management cycle
  • Identify the system characteristics at each maturity stage
  • Create a diagnosis analysis for employee performance management practices
  • Access for one time only, the full Employee Performance Management System Maturity Model to assess an organization of your choice
  • Enjoy the additional video lectures related to building a performance culture

Course Content

Module 1.1 - Employee Performance Management Essentials
  • Employee Performance Planning
  • Employee Performance Measurement
  • Employee Performance Review
  • Employee Performance Improvement
  • Performance Recognition
  • Governance & Communication
Module 1.2 - Performance Culture Essentials
  • Communication, Leadership & Buy-in
  • Innovation & Engagement
  • Learning & Knowledge Sharing
  • Happiness & Well Being
  • Governance and System Intergration
Module 2 - Performance Management System (PMS) Audit
  • Key Terminology
  • Audit Typology
  • Audit Principles
  • The Role of PMS Audit
  • Governance
  • Audit Objectives, Scope and Criteria
  • The PMS Audit as a Project
  • The PMS Audit as a Process
Module 3 - Maturity Assessment Methodology
  • What are Maturity Models?
  • Integrated Performance Management Maturity Model
  • Assessment Methdology
  • Maturity Levels
  • Strategy Planning Maturity Levels
  • Performance Culture Maturity Levels
Module 4 - Evidence-based Assessment
  • Data Collection for Evidence-based Assessment
  • Documents presentation - Performance Management
  • Documents Presentation - Performance Culture
  • Documents Presentation - General Management Tools
  • Documents Sampling
  • Documentation Tutorial
Module 5 - Perception-based Assessment
  • Data Collection Through Survey
  • Data Analysis for Survey Results
  • GPA Unit Online Platform for Assessment - Tutorial
Module 6 - Interviews
  • Interview Guide Development
  • Conducting Interviews
Module 7 - Data Analysis
  • Data Consolidation: Documents, Survey and Interviews
  • Final Maturity Score Interpretation
  • Data Interpretation Case Study
Module 8 - Audit Outputs
  • Audit Outputs and Communication
  • Audit Report Structure
  • Audit Conclusions and Recommendations
  • Roadmap for Continuous Improvement
Module 9 - Course Review
  • Course Review

Speakers

Cristina Mihailoaie
Business Unit Manager - Research Division

Cristina is a Master Trainer (Association for Talent Development, USA) with over 1,000 hours of client workshops, open training courses, and conference presentations in her portfolio. She delivered speeches on topics related to employee performance and employee engagement at high-profile conferences dedicated to Human Resources, such as HR Directors Summit - 2016, United Kingdom; The 15th HR Shared Services - 2015, United States.

Her expertise in the area of employee performance is developed as part of the research studies (e.g. State of Employee Performance Management Practice Report) conducted for The KPI Institute and her work as an advisor for client organizations. She has developed employee scorecards for a variety of job positions ranging from managerial to technical.

Cristina has led several employee performance management system audits for large organizations (+500 employees) from industries like hospitality, telecommunications, technology, finance and banking, and healthcare.

Who Should Attend

Human Resources Specialists
Human Resources Manager, Head of Performance Management, and Performance Management Specialists are common titles for roles that act as custodians for the employee performance management system. They will explore the best practices to manage and motivate performance of individuals and discover an effective tool to scan the current framework with the purpose of continuous improvement.

Independent Performance Management Experts
This category includes the professionals who provide guidance and advice to organizations on how to design, implement, and improve their employee performance management system.

Audit Professionals
Internal and External Auditors, from any background, looking to garner greater knowledge regarding the assessment of employee performance management systems.