By assembling the first comprehensive report of Key Performance Indicators for Gas Utilities, the publisher provides a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also for improving an existing performance measurement system. In time, the subjective nature of individual performance evaluations and the dominance of financial indicators for evaluating enterprise performance became stepstones for performance management in human activities.
The Utilities Performance Benchmarking Report Series 2017 cover 3 utilities sectors, from 2 perspectives - financial and non-financial KPIs:
- Key Performance Indicators for Water Utilities
- Financial Key Performance Indicators for Water Utilities
- Key Performance Indicators for Gas Utilities
- Financial Key Performance Indicators for Gas Utilities
- Key Performance Indicators for Electricity Utilities
- Financial Key Performance Indicators for Electricity Utilities
Table of Contents
- About the Publisher
- Introduction
- Research Methodology
- How to Use the Report
- Gas - Industry Overview
- The List
- Data Catalogue
- Appendix 1 - Definitions
- Appendix 2 - Companies’ List
- Appendix 3 - Companies’ Profiles
- Appendix 4 - References
- Appendix 5 - The Portfolio
- Appendix 5.1: Center for Performance Benchmarking
- Appendix 5.2: Utilities Performance Lab
- Appendix 5.3: Top 25 Reports Series
- Appendix 5.4: The KPI Dictionary
- Appendix 5.5: Performance Management Toolkits
- Appendix 5.6: Performance Magazines
- Appendix 5.7: Memberships
- Appendix 5.8: Subscriptions
- Appendix 5.9: Training Programs
- Appendix 5.10: Advisory Services
- Appendix 5.11: Software
