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Multi-Vendor Support Services Global Market Report 2024

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    Report

  • 200 Pages
  • December 2023
  • Region: Global
  • The Business Research Company
  • ID: 5766735
Multi-vendor support services refer to services that offer a centralized point of contact for customers seeking hardware and software maintenance support. Businesses utilize these services to support products from various manufacturers, aiming to minimize downtime by efficiently identifying and resolving problems across the entire business environment.

The primary types of multi-vendor support services encompass hardware support services and software support services. Hardware support services extend and enhance the base warranties for data center and endpoint systems, providing high-quality services for networking hardware. These services find applications in various business functions such as sales and marketing, financial and accounting, supply chain, and IT operations, catering to both small and medium-sized enterprises as well as large enterprises. Industries leveraging these services include banking, financial services, and insurance, telecom and IT, media and entertainment, travel and logistics, among others.

The multi-vendor support services market research report is one of a series of new reports that provides multi-vendor support services market statistics, including multi-vendor support services industry global market size, regional shares, competitors with a multi-vendor support services market share, detailed multi-vendor support services market segments, market trends and opportunities, and any further data you may need to thrive in the multi-vendor support services industry. This multi-vendor support services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The multi-vendor support services market size has grown steadily in recent years. It will grow from $62.56 billion in 2023 to $65.14 billion in 2024 at a compound annual growth rate (CAGR) of 4.1%. The growth observed in the historical period can be attributed to factors such as the heightened complexity of IT environments, pressures on organizations for cost optimization, the presence of diverse technology vendor ecosystems, aging IT infrastructures, and the demand for flexible and customized support solutions.

The multi-vendor support services market size is expected to see strong growth in the next few years. It will grow to $79.43 billion in 2028 at a compound annual growth rate (CAGR) of 5.1%. The anticipated growth in the forecast period can be attributed to factors such as the expansion of hybrid and multi-cloud environments, a growing demand for cybersecurity support services, accelerated adoption of emerging technologies, an increased focus on IT resilience and business continuity, and the expansion of global IT operations. Notable trends expected in the forecast period include a shift towards outcome-based support models, the integration of AI and automation in support services, an emphasis on proactive and predictive support, a rising demand for unified support across multiple vendors, and the evolution of service level agreements (SLAs) in multi-vendor support.

The multi-vendor support services market is expected to experience significant growth due to the increased presence and participation of technology providers during the forecast period. As technology becomes increasingly pervasive across various sectors, the demand for IT enterprises and skills rises, necessitating vendor support services for effective technology implementation. In 2021, CDS, a provider of multi-vendor services for data centers, introduced Commit, a new channel program designed to assist leading solution providers in offering advanced, comprehensive, and complementary infrastructure services to enterprise customers globally.

The growing prominence of e-commerce, fueled by the rising preference for online shopping and the expansion of digital marketplaces, is anticipated to drive the growth of the multi-vendor support services market. E-commerce involves the buying and selling of goods and services over the internet, relying on diverse technology solutions and collaborations with multiple vendors to provide a seamless customer experience. For instance, in March 2022, e-commerce sales in Canada were estimated to be around $2.34 billion, with a predicted retail eCommerce sales figure of $40.3 billion by 2025. The Russian eCommerce market is also expected to contribute to the global growth rate with a projected increase of 67.2% in 2023, according to e-commerce DB, a Hamburg-based IT services and consulting company. Therefore, the growing prominence of e-commerce is a key driver for the multi-vendor support services market.

A new trend gaining popularity in the multi-vendor support services market is the demand for these services by telecom operators. Communication service providers (CSPs) are developing complex multi-vendor networks to offer a variety of services, including 2G/3G/4G, future 5G mobile, data, TV, fixed line, and unified communications. In September 2021, Vodafone successfully tested a system in collaboration with Benu Networks, Casa Systems, Cisco, and Nokia to expedite the deployment of faster-fixed broadband services throughout Europe. This move towards Disaggregated BNG technology aims to enhance technical innovation by diversifying the supply chain in broadband networks.

Major companies in the multi-vendor support services market are focusing on developing vendor-neutral solutions to maintain a competitive edge. Vendor-neutral solutions in multi-vendor support services do not favor or promote any specific technology vendor, allowing for unbiased and comprehensive support across a diverse range of vendors' products and services. For example, in October 2021, the Eclipse Foundation launched the Oniro project and working group, providing a transparent, vendor-neutral, and independent open-source alternative to established IoT and edge operating systems. The Oniro project aims to foster global collaboration among developers and companies, strengthening the global technology ecosystem with a vendor-neutral, open-source operating system.

In September 2021, Service Express, a US-based data center solutions provider, acquired The ICC Group to enhance their multivendor services in the UK. This strategic acquisition strengthens Service Express's offerings in the UK and provides clients with additional tools to manage expenses and improve infrastructure strategy. The ICC Group, a UK-based company, specializes in hardware maintenance and managed services with a focus on multivendor expertise.

Major companies operating in the in the multi-vendor support services market report are AT&T Inc., Dell Technologies Inc., Furukawa Co. Ltd., Hitachi Ltd., HP Inc., International Business Machines Corporation, Microsoft Corporation, Oracle Corporation, NEC Corporation., Toshiba Corporation, Fujitsu Ltd., Lenovo Group Limited., Symantec Corporation., NetApp Inc., Clear Technologies Inc., Dynamic Systems Inc., Unisys Corporation, NCR Corporation, CompuCom Systems Inc., Stefanini Inc., Wipro Limited., HCL Technologies Limited, Infosys Limited., Tech Mahindra Limited, Capgemini SE, Atos SE, Cognizant Technology Solutions Corporation, DXC Technology Company, Accenture plc, Tata Consultancy Services Limited.

North America was the largest region in the multi-vendor support services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the multi-vendor support services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the multi-vendor support services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The multi-vendor support services market includes revenues earned by entities by providing services such as consulting, education, management of the information systems or telecommunications systems, systems planning, development, integration and maintenance and training. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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Table of Contents

1. Executive Summary2. Multi-Vendor Support Services Market Characteristics3. Multi-Vendor Support Services Market Trends And Strategies
4. Multi-Vendor Support Services Market - Macro Economic Scenario
4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market
5. Global Multi-Vendor Support Services Market Size and Growth
5.1. Global Multi-Vendor Support Services Market Drivers and Restraints
5.1.1. Drivers Of The Market
5.1.2. Restraints Of The Market
5.2. Global Multi-Vendor Support Services Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Multi-Vendor Support Services Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)
6. Multi-Vendor Support Services Market Segmentation
6.1. Global Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Hardware Support Services
Software Support Services
6.2. Global Multi-Vendor Support Services Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Small and Medium Enterprises
Large Enterprises
6.3. Global Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Sales And Marketing
Financial And Accounting
Supply Chain
IT Operations
Other Applications
6.4. Global Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Banking
Financial Services And Insurance
Telecom And IT
Media And Entertainment
Travel And Logistics
Other Verticals
7. Multi-Vendor Support Services Market Regional And Country Analysis
7.1. Global Multi-Vendor Support Services Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Multi-Vendor Support Services Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8. Asia-Pacific Multi-Vendor Support Services Market
8.1. Asia-Pacific Multi-Vendor Support Services Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
9. China Multi-Vendor Support Services Market
9.1. China Multi-Vendor Support Services Market Overview
9.2. China Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
10. India Multi-Vendor Support Services Market
10.1. India Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11. Japan Multi-Vendor Support Services Market
11.1. Japan Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.2. Japan Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12. Australia Multi-Vendor Support Services Market
12.1. Australia Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13. Indonesia Multi-Vendor Support Services Market
13.1. Indonesia Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14. South Korea Multi-Vendor Support Services Market
14.1. South Korea Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.2. South Korea Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15. Western Europe Multi-Vendor Support Services Market
15.1. Western Europe Multi-Vendor Support Services Market Overview
15.2. Western Europe Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16. UK Multi-Vendor Support Services Market
16.1. UK Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17. Germany Multi-Vendor Support Services Market
17.1. Germany Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18. France Multi-Vendor Support Services Market
18.5. France Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.6. France Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.7. France Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19. Italy Multi-Vendor Support Services Market
19.9. Italy Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.10. Italy Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.11. Italy Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20. Spain Multi-Vendor Support Services Market
20.13. Spain Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.14. Spain Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.15. Spain Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21. Eastern Europe Multi-Vendor Support Services Market
21.1. Eastern Europe Multi-Vendor Support Services Market Overview
21.2. Eastern Europe Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22. Russia Multi-Vendor Support Services Market
22.1. Russia Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23. North America Multi-Vendor Support Services Market
23.1. North America Multi-Vendor Support Services Market Overview
23.2. North America Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24. USA Multi-Vendor Support Services Market
24.1. USA Multi-Vendor Support Services Market Overview
24.2. USA Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25. Canada Multi-Vendor Support Services Market
25.1. Canada Multi-Vendor Support Services Market Overview
25.2. Canada Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26. South America Multi-Vendor Support Services Market
26.1. South America Multi-Vendor Support Services Market Overview
26.2. South America Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27. Brazil Multi-Vendor Support Services Market
27.1. Brazil Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28. Middle East Multi-Vendor Support Services Market
28.1. Middle East Multi-Vendor Support Services Market Overview
28.2. Middle East Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29. Africa Multi-Vendor Support Services Market
29.1. Africa Multi-Vendor Support Services Market Overview
29.2. Africa Multi-Vendor Support Services Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Multi-Vendor Support Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Multi-Vendor Support Services Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
30. Multi-Vendor Support Services Market Competitive Landscape And Company Profiles
30.1. Multi-Vendor Support Services Market Competitive Landscape
30.2. Multi-Vendor Support Services Market Company Profiles
30.2.1. AT&T Inc.
30.2.1.1. Overview
30.2.1.2. Products and Services
30.2.1.3. Strategy
30.2.1.4. Financial Performance
30.2.2. Dell Technologies Inc.
30.2.2.1. Overview
30.2.2.2. Products and Services
30.2.2.3. Strategy
30.2.2.4. Financial Performance
30.2.3. Furukawa Co. Ltd.
30.2.3.1. Overview
30.2.3.2. Products and Services
30.2.3.3. Strategy
30.2.3.4. Financial Performance
30.2.4. Hitachi Ltd.
30.2. 4.1. Overview
30.2. 4.2. Products and Services
30.2. 4.3. Strategy
30.2.4.4. Financial Performance
30.2.5. HP Inc.
30.2. 5.1. Overview
30.2. 5.2. Products and Services
30.2. 5.3. Strategy
30.2.5.4. Financial Performance
31. Global Multi-Vendor Support Services Market Competitive Benchmarking32. Global Multi-Vendor Support Services Market Competitive Dashboard33. Key Mergers And Acquisitions In The Multi-Vendor Support Services Market
34. Multi-Vendor Support Services Market Future Outlook and Potential Analysis
34.1 Multi-Vendor Support Services Market In 2028 - Countries Offering Most New Opportunities
34.2 Multi-Vendor Support Services Market In 2028 - Segments Offering Most New Opportunities
34.3. Multi-Vendor Support Services Market In 2028 - Growth Strategies
34.3.1 Market Trend Based Strategies
34.3.2 Competitor Strategies
35. Appendix
35.1. Abbreviations
35.2. Currencies
35.3. Historic And Forecast Inflation Rates
35.4. Research Inquiries
35.5. The Business Research Company
35.6. Copyright And Disclaimer

Executive Summary

Multi-Vendor Support Services Global Market Report 2024 provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on multi-vendor support services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war’s impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • All data from the report will also be delivered in an excel dashboard format.

Description:

Where is the largest and fastest growing market for multi-vendor support services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? This report answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

Scope

  • Markets Covered: 1) By Type: Hardware Support Services; Software Support Services 2) By Application: Sales And Marketing; Financial And Accounting; Supply Chain; IT Operations; Other Applications 3) By Organization Size: Small And Medium Sized Enterprises; Large Enterprises 4) By Vertical: Banking; Financial Services And Insurance; Telecom And IT; Media And Entertainment; Travel And Logistics; Other Verticals
  • Companies Mentioned: AT&T Inc.; Dell Technologies Inc.; Furukawa Co. Ltd.; Hitachi Ltd.; HP Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • AT&T Inc.
  • Dell Technologies Inc.
  • Furukawa Co. Ltd.
  • Hitachi Ltd.
  • HP Inc.
  • International Business Machines Corporation
  • Microsoft Corporation
  • Oracle Corporation
  • NEC Corporation.
  • Toshiba Corporation
  • Fujitsu Ltd.
  • Lenovo Group Limited.
  • Symantec Corporation.
  • NetApp Inc.
  • Clear Technologies Inc.
  • Dynamic Systems Inc.
  • Unisys Corporation
  • NCR Corporation
  • CompuCom Systems Inc.
  • Stefanini Inc.
  • Wipro Limited.
  • HCL Technologies Limited
  • Infosys Limited.
  • Tech Mahindra Limited
  • Capgemini SE
  • Atos SE
  • Cognizant Technology Solutions Corporation
  • DXC Technology Company
  • Accenture plc
  • Tata Consultancy Services Limited.

Methodology

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