Cross-border eCommerce: Emerging Opportunities, Future Challenges & Market Forecasts 2022-2026

1.1 Key Takeaways
1.2 Strategic Recommendations

2.1 Introduction
2.1.2 The Growth of Cross-border eCommerce
2.1.3 Key Trends
i. Factors Influencing Cross-border eCommerce Purchases
Figure 2.1: Most Important Factors Influencing Cross-border Purchases, 2020
2.1.4 Online Marketplaces
Figure 2.2: Global Marketplaces: Key Figures
Table 2.3: The World’s Top Online Marketplaces, 2021
Table 2.4: Amazon Revenue, 2015-2020 ($bn),
Figure 2.5: Alibaba’s Retail Commerce Ecosystem
Table 2.6: eBay - Key Financial Information, 2018-2020, ($bn)
Figure 2.7: Mercado Libre Ecosystem
Table 2.8: Mercado Libre - Key Financial Information, 2020 & 2021
Figure 2.9: Rakuten Ecosystem

3.1 Market Outlook
3.1.1 Challenges
Figure 3.1: Barriers to Cross-border Shopping for Consumers
i. Customer Data/Data Privacy
ii. Logistics/Delivery/Warehousing
iii. Language Barrier
Figure 3.2: Proportion of Shoppers Who Would Not Purchase from a Non English Site
iv. Sustainability Concerns
v. Shifting Consumer Demand for a Faster, Less Expensive Service . 17
vi. Regulations
vii. Export/Import Tariffs, Shipping Taxes and Duties
viii. Foreign Exchange Rates
ix. Increased Fraud Risk
x. Marketing
xi. Geoblocking
xii. Payments
xiii. Differing Consumer Payment Preferences
Figure 3.3: eCommerce Payment Preferences in Key Markets, 2020
xiv. The Potential for Blockchain in Cross-border eCommerce
Figure 3.4: Blockchain-enabled Cross-border Payment Process
3.2 Stakeholder Recommendations
i. Understand Each Market
ii. Maximise Payment Acceptance
iii. eCommerce Sites Should Be Mobile Optimised
Figure 3.5: Total Remote Physical Goods Transactions, All Mobile Devices (m), Split by 8 Key Regions, 2021-2026
iv. Ensure All Costs Are Clear to Consumers

4.1.1 Regional Analysis
Figure 4.1: Top 10 Countries for Cross-border eCommerce Buyer Growth
i. North America
ii. Latin America
iii. West Europe
Table 4.2: Top 10 Strongest European eCommerce Players
Table 4.3: Top 10 Cross-border eCommerce Countries in 2020
Figure 4.4: Percentage of Individuals Who Bought or Ordered Goods Over the Internet, EU, 2021
iv. Central & East Europe
v. Far East & China
vi. Indian Subcontinent
vii. Rest of Asia Pacific
viii. Africa & Middle East

5.1 Introduction
5.2 Methodology & Assumptions
i. Digital Goods
ii. Physical Goods
Figure 5.1: Cross-border eCommerce Forecast Methodology, Physical Goods
Figure 5.2: Cross-border eCommerce Forecast Methodology, Digital Goods
5.3 Cross-border eCommerce Forecasts
5.3.1 Transaction Volume, Split by Channel
Figure & Table 5.3: Total Volume of Remote Payments for Physical & Digital Goods (m), Split by Domestic and Cross Border, 2021-2026
Table 5.4: Share of Remote Payments Volume for Physical & Digital Goods (%) Split by Domestic & Cross-border, 2021-2026
5.3.2 Transaction Value, Split by Channel
Figure & Table 5.5: Total Value of Remote Payments for Physical & Digital Goods ($m), Split by Domestic and Cross Border, 2021-2026
Table 5.6: Share of Remote Payments Value for Physical & Digital Goods (%) Split by Domestic & Cross-border, 2021-2026