The outage management market size has grown rapidly in recent years. It will grow from $1.34 billion in 2025 to $1.57 billion in 2026 at a compound annual growth rate (CAGR) of 17.2%. The growth in the historic period can be attributed to initial implementation in public utilities, use by private utility providers, reliance on conventional outage reporting methods, early adoption in residential and commercial sectors, integration with SCADA systems.
The outage management market size is expected to see rapid growth in the next few years. It will grow to $2.9 billion in 2030 at a compound annual growth rate (CAGR) of 16.5%. The growth in the forecast period can be attributed to increased adoption of AI-driven analytics, cloud-based outage management solutions, integration with smart grids, development of predictive maintenance tools, adoption of digital workforce management solutions. Major trends in the forecast period include deployment of advanced oms software, integration of gis and analytics tools, implementation of mobile workforce management solutions, expansion of customer engagement platforms, adoption of managed services for outage management.
The growing residential sector is expected to drive the future growth of the outage management market. The residential sector, focusing on housing or dwellings for residential purposes, benefits from outage management systems by minimizing the impact of power interruptions, improving customer satisfaction, and optimizing utility operations. These systems play a crucial role in enhancing the overall reliability and efficiency of residential power services. For example, in October 2023, the United States Census Bureau reported a 13.8% increase in privately owned dwelling units authorized under building permits, reaching 1,524,000 units on a seasonally adjusted annual basis in February compared to 1,339,000 in January. Therefore, the expanding residential sector is a significant driver of the outage management market.
Companies operating in the outage management market are focusing on developing innovative solutions, such as advanced outage management systems (OMS), to meet the rising demand for real-time service restoration, enhanced customer communication, and improved grid reliability. Modern OMS platforms go beyond traditional control-room tools by integrating live data, mobile accessibility, and automated analysis to streamline outage detection and recovery compared with legacy systems that rely on manual reporting and limited visibility. For example, in June 2024, Duquesne Light Company (DLC), a US-based electric utility provider, introduced a new Outage Management System (OMS) featuring a more dynamic and informative outage map accessible through its website and mobile app. The system strengthens restoration processes by providing real-time outage visibility, improved customer messaging, and greater transparency across the company’s service territory. This upgraded OMS supports DLC’s broader grid-modernization strategy, enabling faster service recovery and an improved customer experience.
In November 2024, Message Broadcast, a U.S.-based provider of customer engagement and communication software for electric utilities, acquired West Utilities for an undisclosed amount. Through this acquisition, Message Broadcast aimed to enhance its utility-sector software portfolio by incorporating high-volume, critical-incident communication capabilities designed for outage management and rapid customer notifications. West Utilities is a U.S.-based software provider of inbound/outbound IVR and high-speed notification solutions that support electric utility outage workflows.
Major companies operating in the outage management market are ASEA Brown Boveri Ltd., General Electric Company, Oracle Corporation, Schneider Electric SA, Siemens AG, Consultants to Government and Industry Incorporated, Advanced Control Systems Inc, Intergraph Corporation, Futura Systems Inc., Survalent Technology Corporation, Milsoft Utility Solutions, S&C Power Company, Itron Inc., Eaton Corporation, Landis+Gyr, Enghouse Systems, Det Norske Veritas GL, Hexagon Safety & Infrastructure, DataVoice International Inc., AutoGrid, SmartGridCIS, Clevest Solutions Inc., Sentient Energy Inc., Aclara Technologies, Thales Group.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
Tariffs are impacting the outage management market by raising costs for imported software modules, GIS tools, and analytics platforms used in utilities management. Public and private utilities in North America, Europe, and Asia-Pacific are most affected due to dependence on imported solutions. Tariffs are also fostering domestic software development, localized support services, and investments in cloud-enabled outage management solutions, enhancing operational efficiency and resilience.
The outage management market research report is one of a series of new reports that provides outage management market statistics, including outage management industry global market size, regional shares, competitors with an outage management market share, detailed outage management market segments, market trends and opportunities, and any further data you may need to thrive in the outage management industry. This outage management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
Outage management refers to various computer-related software utilized by electric distribution systems. These software tools are primarily employed by grid and system supervisors to restore power to the grid, identifying and alerting to outages in power distribution networks.
The main types of outage management encompass both software and services. Software for Outage Management Systems (OMS) is designed to restore the network model after an outage, facilitating the efficient recovery of power distribution. These software products can be either integrated into broader systems or exist as standalone solutions. Outage management tools find application in various end-user sectors, including public utility and private utilities, and are utilized in different contexts such as residential and commercial settings.North America was the largest region in the outage management market in 2025 and is expected to be the fastest-growing region in the forecast period. The regions covered in the outage management market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the outage management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The outage management market includes revenues earned by entities by providing advanced metering infrastructure, distribution management system, electric potential storage base, telecommunication network. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 1-3 business days.
The outage management market size is expected to see rapid growth in the next few years. It will grow to $2.9 billion in 2030 at a compound annual growth rate (CAGR) of 16.5%. The growth in the forecast period can be attributed to increased adoption of AI-driven analytics, cloud-based outage management solutions, integration with smart grids, development of predictive maintenance tools, adoption of digital workforce management solutions. Major trends in the forecast period include deployment of advanced oms software, integration of gis and analytics tools, implementation of mobile workforce management solutions, expansion of customer engagement platforms, adoption of managed services for outage management.
The growing residential sector is expected to drive the future growth of the outage management market. The residential sector, focusing on housing or dwellings for residential purposes, benefits from outage management systems by minimizing the impact of power interruptions, improving customer satisfaction, and optimizing utility operations. These systems play a crucial role in enhancing the overall reliability and efficiency of residential power services. For example, in October 2023, the United States Census Bureau reported a 13.8% increase in privately owned dwelling units authorized under building permits, reaching 1,524,000 units on a seasonally adjusted annual basis in February compared to 1,339,000 in January. Therefore, the expanding residential sector is a significant driver of the outage management market.
Companies operating in the outage management market are focusing on developing innovative solutions, such as advanced outage management systems (OMS), to meet the rising demand for real-time service restoration, enhanced customer communication, and improved grid reliability. Modern OMS platforms go beyond traditional control-room tools by integrating live data, mobile accessibility, and automated analysis to streamline outage detection and recovery compared with legacy systems that rely on manual reporting and limited visibility. For example, in June 2024, Duquesne Light Company (DLC), a US-based electric utility provider, introduced a new Outage Management System (OMS) featuring a more dynamic and informative outage map accessible through its website and mobile app. The system strengthens restoration processes by providing real-time outage visibility, improved customer messaging, and greater transparency across the company’s service territory. This upgraded OMS supports DLC’s broader grid-modernization strategy, enabling faster service recovery and an improved customer experience.
In November 2024, Message Broadcast, a U.S.-based provider of customer engagement and communication software for electric utilities, acquired West Utilities for an undisclosed amount. Through this acquisition, Message Broadcast aimed to enhance its utility-sector software portfolio by incorporating high-volume, critical-incident communication capabilities designed for outage management and rapid customer notifications. West Utilities is a U.S.-based software provider of inbound/outbound IVR and high-speed notification solutions that support electric utility outage workflows.
Major companies operating in the outage management market are ASEA Brown Boveri Ltd., General Electric Company, Oracle Corporation, Schneider Electric SA, Siemens AG, Consultants to Government and Industry Incorporated, Advanced Control Systems Inc, Intergraph Corporation, Futura Systems Inc., Survalent Technology Corporation, Milsoft Utility Solutions, S&C Power Company, Itron Inc., Eaton Corporation, Landis+Gyr, Enghouse Systems, Det Norske Veritas GL, Hexagon Safety & Infrastructure, DataVoice International Inc., AutoGrid, SmartGridCIS, Clevest Solutions Inc., Sentient Energy Inc., Aclara Technologies, Thales Group.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
Tariffs are impacting the outage management market by raising costs for imported software modules, GIS tools, and analytics platforms used in utilities management. Public and private utilities in North America, Europe, and Asia-Pacific are most affected due to dependence on imported solutions. Tariffs are also fostering domestic software development, localized support services, and investments in cloud-enabled outage management solutions, enhancing operational efficiency and resilience.
The outage management market research report is one of a series of new reports that provides outage management market statistics, including outage management industry global market size, regional shares, competitors with an outage management market share, detailed outage management market segments, market trends and opportunities, and any further data you may need to thrive in the outage management industry. This outage management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
Outage management refers to various computer-related software utilized by electric distribution systems. These software tools are primarily employed by grid and system supervisors to restore power to the grid, identifying and alerting to outages in power distribution networks.
The main types of outage management encompass both software and services. Software for Outage Management Systems (OMS) is designed to restore the network model after an outage, facilitating the efficient recovery of power distribution. These software products can be either integrated into broader systems or exist as standalone solutions. Outage management tools find application in various end-user sectors, including public utility and private utilities, and are utilized in different contexts such as residential and commercial settings.North America was the largest region in the outage management market in 2025 and is expected to be the fastest-growing region in the forecast period. The regions covered in the outage management market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the outage management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The outage management market includes revenues earned by entities by providing advanced metering infrastructure, distribution management system, electric potential storage base, telecommunication network. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 1-3 business days.
Table of Contents
1. Executive Summary
2. Outage Management Market Characteristics
3. Outage Management Market Supply Chain Analysis
4. Global Outage Management Market Trends and Strategies
5. Outage Management Market Analysis of End Use Industries
7. Global Outage Management Strategic Analysis Framework, Current Market Size, Market Comparisons and Growth Rate Analysis
8. Global Outage Management Total Addressable Market (TAM) Analysis for the Market
9. Outage Management Market Segmentation
10. Outage Management Market Regional and Country Analysis
11. Asia-Pacific Outage Management Market
12. China Outage Management Market
13. India Outage Management Market
14. Japan Outage Management Market
15. Australia Outage Management Market
16. Indonesia Outage Management Market
17. South Korea Outage Management Market
18. Taiwan Outage Management Market
19. South East Asia Outage Management Market
20. Western Europe Outage Management Market
21. UK Outage Management Market
22. Germany Outage Management Market
23. France Outage Management Market
24. Italy Outage Management Market
25. Spain Outage Management Market
26. Eastern Europe Outage Management Market
27. Russia Outage Management Market
28. North America Outage Management Market
29. USA Outage Management Market
30. Canada Outage Management Market
31. South America Outage Management Market
32. Brazil Outage Management Market
33. Middle East Outage Management Market
34. Africa Outage Management Market
36. Outage Management Market Competitive Landscape and Company Profiles
37. Outage Management Market Other Major and Innovative Companies
40. Outage Management Market High Potential Countries, Segments and Strategies
41. Appendix
Executive Summary
Outage Management Market Global Report 2026 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses outage management market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Reasons to Purchase:
- Gain a truly global perspective with the most comprehensive report available on this market covering 16 geographies.
- Assess the impact of key macro factors such as geopolitical conflicts, trade policies and tariffs, inflation and interest rate fluctuations, and evolving regulatory landscapes.
- Create regional and country strategies on the basis of local data and analysis.
- Identify growth segments for investment.
- Outperform competitors using forecast data and the drivers and trends shaping the market.
- Understand customers based on end user analysis.
- Benchmark performance against key competitors based on market share, innovation, and brand strength.
- Evaluate the total addressable market (TAM) and market attractiveness scoring to measure market potential.
- Suitable for supporting your internal and external presentations with reliable high-quality data and analysis
- Report will be updated with the latest data and delivered to you along with an Excel data sheet for easy data extraction and analysis.
- All data from the report will also be delivered in an excel dashboard format.
Description
Where is the largest and fastest growing market for outage management? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The outage management market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market. This section also examines key products and services offered in the market, evaluates brand-level differentiation, compares product features, and highlights major innovation and product development trends.
- The supply chain analysis section provides an overview of the entire value chain, including key raw materials, resources, and supplier analysis. It also provides a list competitor at each level of the supply chain.
- The updated trends and strategies section analyses the shape of the market as it evolves and highlights emerging technology trends such as digital transformation, automation, sustainability initiatives, and AI-driven innovation. It suggests how companies can leverage these advancements to strengthen their market position and achieve competitive differentiation.
- The regulatory and investment landscape section provides an overview of the key regulatory frameworks, regularity bodies, associations, and government policies influencing the market. It also examines major investment flows, incentives, and funding trends shaping industry growth and innovation.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
- The total addressable market (TAM) analysis section defines and estimates the market potential compares it with the current market size, and provides strategic insights and growth opportunities based on this evaluation.
- The market attractiveness scoring section evaluates the market based on a quantitative scoring framework that considers growth potential, competitive dynamics, strategic fit, and risk profile. It also provides interpretive insights and strategic implications for decision-makers.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
- Expanded geographical coverage includes Taiwan and Southeast Asia, reflecting recent supply chain realignments and manufacturing shifts in the region. This section analyzes how these markets are becoming increasingly important hubs in the global value chain.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The company scoring matrix section evaluates and ranks leading companies based on a multi-parameter framework that includes market share or revenues, product innovation, and brand recognition.
Scope
Markets Covered:
1) By Type: Software; Services2) By System Configuration: Integrated; Standalone
3) By End User: Public Utility; Private Utility
4) By Application: Residential; Commercial
Subsegments:
1) By Software: Outage Management System (OMS); Geographic Information System (GIS); Mobile Workforce Management Software; Customer Engagement Software; Data Analytics And Reporting Tools2) By Services: Consulting Services; Implementation Services; Training and Support Services; Maintenance And Upgrades; Managed Services
Companies Mentioned: ASEA Brown Boveri Ltd.; General Electric Company; Oracle Corporation; Schneider Electric SA; Siemens AG; Consultants to Government and Industry Incorporated; Advanced Control Systems Inc; Intergraph Corporation; Futura Systems Inc.; Survalent Technology Corporation; Milsoft Utility Solutions; S&C Power Company; Itron Inc.; Eaton Corporation; Landis+Gyr; Enghouse Systems; Det Norske Veritas GL; Hexagon Safety & Infrastructure; DataVoice International Inc.; AutoGrid; SmartGridCIS; Clevest Solutions Inc.; Sentient Energy Inc.; Aclara Technologies; Thales Group
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Taiwan; Russia; South Korea; UK; USA; Canada; Italy; Spain.
Regions: Asia-Pacific; South East Asia; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: Word, PDF or Interactive Report + Excel Dashboard
Added Benefits:
- Bi-Annual Data Update
- Customisation
- Expert Consultant Support
Companies Mentioned
The companies featured in this Outage Management market report include:- ASEA Brown Boveri Ltd.
- General Electric Company
- Oracle Corporation
- Schneider Electric SA
- Siemens AG
- Consultants to Government and Industry Incorporated
- Advanced Control Systems Inc
- Intergraph Corporation
- Futura Systems Inc.
- Survalent Technology Corporation
- Milsoft Utility Solutions
- S&C Power Company
- Itron Inc.
- Eaton Corporation
- Landis+Gyr
- Enghouse Systems
- Det Norske Veritas GL
- Hexagon Safety & Infrastructure
- DataVoice International Inc.
- AutoGrid
- SmartGridCIS
- Clevest Solutions Inc.
- Sentient Energy Inc.
- Aclara Technologies
- Thales Group
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 250 |
| Published | January 2026 |
| Forecast Period | 2026 - 2030 |
| Estimated Market Value ( USD | $ 1.57 Billion |
| Forecasted Market Value ( USD | $ 2.9 Billion |
| Compound Annual Growth Rate | 16.5% |
| Regions Covered | Global |
| No. of Companies Mentioned | 26 |
