According to the report by the publisher, the global OSS BSS market attained a value of USD 50.96 billion in 2022. Aided by the increasing demand from telecommunications sector, the market is projected to further grow at a CAGR of 13.3% between 2023 and 2028 to reach a value of USD 106.64 billion by 2028.
Operation support system (OSS) refers to software used to manage the operating system or communication networks. It manages network planning and keeps track of network assets like servers, routers, and personal computers that are linked to a network. A business support system (BSS), on the other hand, supports and automates fundamental business operations and management tasks, including those related to products, clients, sales, and orders. Additionally, it offers data on sign-ups, payment orders, and client relationships.
The use of customised OSS BSS systems and services, rising adoption of convergent billing systems, and increasing emphasis of communication service providers (CSPs) on improving customer experiences and reducing operating costs are some of the factors that are driving demand for OSS BSS market. The global market for OSS BSS is expanding as a result of the growing demand for more advanced techniques for supporting services, including cloud and M2M. As demand for these systems increases due to the rise in mobile users, networks become more adaptable, scalable, and diversifiable, contributing to the market's expansion.
The telecom industry's expanding trend of outsourcing services is a major driver of the OSS BSS market. More companies are focusing on offering innovative services that will aid them in retaining clients while managing increasing volume of data. In order to concentrate on developing better goods and services, several firms are considering outsourcing their OSS/BSS responsibilities. The implementation of OSS and BSS solutions by telecom operators is driven by an increase in the adoption of remote working norms and policies and video and distance learning, which have increased the requirement for consistent internet connections.
Additionally, the need for 5G applications and services is being driven by the growing usage of business intelligence (BI), machine learning (ML), and artificial intelligence (AI), technologies for creating efficient digitalised corporate processes. As a result, the global OSS BSS market is expanding, enabling telecom operators to meet the evolving needs of end customers. It is further anticipated that the growing demand for streamlining billing processes, enhancing customer experiences, and boosting corporate agility would drive global sales of cloud OSS and BSS technologies.
Operation support system (OSS) refers to software used to manage the operating system or communication networks. It manages network planning and keeps track of network assets like servers, routers, and personal computers that are linked to a network. A business support system (BSS), on the other hand, supports and automates fundamental business operations and management tasks, including those related to products, clients, sales, and orders. Additionally, it offers data on sign-ups, payment orders, and client relationships.
The use of customised OSS BSS systems and services, rising adoption of convergent billing systems, and increasing emphasis of communication service providers (CSPs) on improving customer experiences and reducing operating costs are some of the factors that are driving demand for OSS BSS market. The global market for OSS BSS is expanding as a result of the growing demand for more advanced techniques for supporting services, including cloud and M2M. As demand for these systems increases due to the rise in mobile users, networks become more adaptable, scalable, and diversifiable, contributing to the market's expansion.
The telecom industry's expanding trend of outsourcing services is a major driver of the OSS BSS market. More companies are focusing on offering innovative services that will aid them in retaining clients while managing increasing volume of data. In order to concentrate on developing better goods and services, several firms are considering outsourcing their OSS/BSS responsibilities. The implementation of OSS and BSS solutions by telecom operators is driven by an increase in the adoption of remote working norms and policies and video and distance learning, which have increased the requirement for consistent internet connections.
Additionally, the need for 5G applications and services is being driven by the growing usage of business intelligence (BI), machine learning (ML), and artificial intelligence (AI), technologies for creating efficient digitalised corporate processes. As a result, the global OSS BSS market is expanding, enabling telecom operators to meet the evolving needs of end customers. It is further anticipated that the growing demand for streamlining billing processes, enhancing customer experiences, and boosting corporate agility would drive global sales of cloud OSS and BSS technologies.
Market Segmentation
The market can be divided on the basis of component, OSS solution types, deployment mode, organisation size, industry, and region.Market Breakup by Component
- Solution
- Service
Market Breakup by OSS Solution Types
- Network Planning and Design
- Service Delivery
- Service Fulfillment
- Service Assurance
- Network Performance Management
- Customer and Product Management
- Others
Market Breakup by Deployment Mode
- On-Premise
- Cloud
Market Breakup by Organisation Size
- Small and Medium Enterprises
- Large Enterprises
Market Breakup by Industry
- IT and Telecom Enterprises
- BFSI
- Media and Entertainment
- Retail and E-Commerce
- Others
Market Breakup by Region
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East and Africa
Competitive Landscape
The report looks into the market shares, plant turnarounds, capacities, investments, and acquisitions and mergers, among other major developments, of the global OSS BSS market companies. Some of the major key players explored in the report by the publisher are as follows:- Cisco Systems Inc
- Nokia Corporation
- Huawei Corporation
- Accenture PLC
- Netcracker Technology Corporation
- Capgemini SE
- Others
Table of Contents
1 Preface2 Report Coverage - Key Segmentation and Scope4 Key Assumptions7 Industry Opportunities and Challenges12 Industry Events and Developments
3 Report Description
5 Executive Summary
6 Snapshot
8 Global OSS BSS Market Analysis
9 Regional Analysis
10 Market Dynamics
11 Competitive Landscape
Companies Mentioned
- Cisco Systems Inc.
- Nokia Corporation
- Huawei Corporation
- Accenture PLC
- Netcracker Technology Corporation
- Capgemini SE
Methodology
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Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 165 |
| Published | February 2023 |
| Forecast Period | 2023 - 2028 |
| Estimated Market Value ( USD | $ 57.07 Billion |
| Forecasted Market Value ( USD | $ 106.64 Billion |
| Compound Annual Growth Rate | 13.3% |
| Regions Covered | Global |
| No. of Companies Mentioned | 6 |
