This Referral Management report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
The referral management market size has grown rapidly in recent years. It will grow from $4.81 billion in 2024 to $5.69 billion in 2025 at a compound annual growth rate (CAGR) of 18.3%. The growth in the historic period can be attributed to growth in healthcare services and patient referrals, demand for coordinated care and specialist access, expansion of electronic health records and data sharing, development of referral management software, regulatory standards for patient data privacy.
The referral management market size is expected to see rapid growth in the next few years. It will grow to $10.82 billion in 2029 at a compound annual growth rate (CAGR) of 17.4%. The growth in the forecast period can be attributed to customized referral management solutions for specific healthcare organizations, integration of ai and predictive analytics in referrals, sustainable and eco-friendly referral management practices, expansion in digital health and remote monitoring, adoption of referral management in population health. Major trends in the forecast period include regulatory compliance in patient data security and referral processes, smart and automated referral management solutions, personalized referral pathways for specific patient needs, transparency in referral networks and patient outcomes, integration of ai for real-time referral optimization.
Government initiatives to integrate IT solutions into healthcare systems are expected to drive the growth of the referral management market. Government initiatives refer to actions or policies implemented by the government, aimed at addressing public issues. Information technology plays a crucial role in the healthcare industry by facilitating the delivery of more accurate, actionable, and accessible patient health information. For example, in May 2024, Saudi Arabia officially launched the Medical Referral Centre Unified Platform, a major advancement in the country's healthcare system aimed at improving the management of medical referrals. This platform is part of Saudi Arabia's Vision 2030 program, which seeks to enhance the quality and accessibility of healthcare services across the Kingdom. The initiative is designed to streamline healthcare delivery and improve patient outcomes.
The growth of the referral management market is also expected to be fueled by the increasing prevalence of chronic diseases. Chronic diseases are long-term health conditions that progress slowly and persist over an extended period. Referral management systems and solutions are crucial in streamlining the referral process, ensuring that patients with chronic conditions receive timely and appropriate care from specialists and other healthcare providers. According to the National Library of Medicine, the number of people in the US aged 50 and older with at least one chronic condition is projected to reach 142.66 million by 2050. Hence, the rising prevalence of chronic diseases is a key factor driving the growth of the referral management market.
Major companies operating in the referral management market are developing innovative solutions, such as the Enterprise Referral Manager. This software centralizes referrals and integrates referral data into Electronic Health Records (EHR) to enhance the referral process. For instance, WellSky, a US-based healthcare technology company, introduced the Enterprise Referral Manager in October 2023. This solution transforms referral, intake, and customer relationship management processes for home health, hospice, and other home-based care agencies by streamlining workflows and accelerating patient care initiation.
The strategic partnerships are becoming increasingly prevalent among major companies in the referral management market as a means of developing innovative solutions. Strategic partnerships involve companies leveraging each other's strengths and resources for mutual benefits. For example, in March 2023, the American Medical Group Association (AMGA) collaborated with ReferralPoint, a US-based provider of referral management solutions. This partnership aims to help providers lower network costs and leakage, enhance efficiency, and improve patient satisfaction, offering opportunities for optimizing fee-for-service and value-based care efforts.
In April 2024, ABOUT Healthcare Inc., a US-based software development company, acquired Edgility for an undisclosed amount. This acquisition enhances ABOUT Healthcare's care orchestration technology by incorporating AI-driven analytics, creating a more advanced patient flow model. The improved technology aids in decision-making, optimizes patient management, and streamlines processes such as admissions, discharges, and care transitions, enabling healthcare providers to operate more efficiently. Edgility is a US-based healthcare technology company that specializes in providing a patient referral management platform.
Major companies operating in the referral management market include Allscripts Healthcare Solutions Inc., CarePort Health Inc., The Advisory Board Company, eHealth Technologies Inc., Kyruus Inc., Arcadia Data Inc., Dental Care Links LLC, McKesson Corporation, ReferralMD Inc., Keet Health Inc., Change Healthcare Holdings Inc., Conifer Health Solutions LLC, Fibroblast Inc., athenahealth Inc., Cerner Corporation, Eceptionist Inc., InSync Healthcare Solutions LLC, AristaMD Inc., HealthLinkNow Inc., Healthgrades Operating Company Inc., HealthTap Inc., Innovaccer Inc., InteliChart Inc., Luma Health Inc., Medici Technologies Inc., Medtronic plc, MyHealthDirect Inc., NextGen Healthcare Inc., Nudge Inc., PatientPop Inc., Phynd Technologies Inc., Qventus Inc., Radix Health Inc., Relatient Inc., SaaS Healthcare Inc., Salesforce.com Inc., SCI Solutions Inc., SimpleVisit Inc., Solutionreach Inc., Teladoc Health Inc., TigerConnect Inc., Updox LLC, VSee Lab Inc., WellSky Corporation, Zocdoc Inc.
North America was the largest region in the referral management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the referral management market share during the forecast period. The regions covered in the referral management market analysis report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa. The countries covered in the referral management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.
Referral management involves the systematic process of transitioning patients to the next level of care, particularly during critical situations such as an escalation in care needs or a change in diagnosis. This practice is employed in health systems to mitigate patient leakage, enhance care coordination, and ensure that patients receive the necessary care.
The main types of referral management are self-referral, professional-referral, and third-party-referral. Self-referral management encompasses services for issues such as drug and alcohol problems, antenatal care, and improved access to psychological therapy. Professional-referral involves physicians ordering imaging tests that are conducted at a facility they own or lease. Various components, including software and services, contribute to the efficacy of referral management, and these are delivered through modes such as web-based, cloud-based, and on-premise delivery. Referral management is utilized by providers, payers, and other end-users within the healthcare system.
The referral management market research report is one of a series of new reports that provides referral management market statistics, including referral management industry global market size, regional shares, competitors with a referral management market share, detailed referral management market segments, market trends and opportunities, and any further data you may need to thrive in the referral management industry. This referral management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The referral management market includes revenues earned by interval referral, split referral, collateral referral, and cross-referral. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
The referral management market size has grown rapidly in recent years. It will grow from $4.81 billion in 2024 to $5.69 billion in 2025 at a compound annual growth rate (CAGR) of 18.3%. The growth in the historic period can be attributed to growth in healthcare services and patient referrals, demand for coordinated care and specialist access, expansion of electronic health records and data sharing, development of referral management software, regulatory standards for patient data privacy.
The referral management market size is expected to see rapid growth in the next few years. It will grow to $10.82 billion in 2029 at a compound annual growth rate (CAGR) of 17.4%. The growth in the forecast period can be attributed to customized referral management solutions for specific healthcare organizations, integration of ai and predictive analytics in referrals, sustainable and eco-friendly referral management practices, expansion in digital health and remote monitoring, adoption of referral management in population health. Major trends in the forecast period include regulatory compliance in patient data security and referral processes, smart and automated referral management solutions, personalized referral pathways for specific patient needs, transparency in referral networks and patient outcomes, integration of ai for real-time referral optimization.
Government initiatives to integrate IT solutions into healthcare systems are expected to drive the growth of the referral management market. Government initiatives refer to actions or policies implemented by the government, aimed at addressing public issues. Information technology plays a crucial role in the healthcare industry by facilitating the delivery of more accurate, actionable, and accessible patient health information. For example, in May 2024, Saudi Arabia officially launched the Medical Referral Centre Unified Platform, a major advancement in the country's healthcare system aimed at improving the management of medical referrals. This platform is part of Saudi Arabia's Vision 2030 program, which seeks to enhance the quality and accessibility of healthcare services across the Kingdom. The initiative is designed to streamline healthcare delivery and improve patient outcomes.
The growth of the referral management market is also expected to be fueled by the increasing prevalence of chronic diseases. Chronic diseases are long-term health conditions that progress slowly and persist over an extended period. Referral management systems and solutions are crucial in streamlining the referral process, ensuring that patients with chronic conditions receive timely and appropriate care from specialists and other healthcare providers. According to the National Library of Medicine, the number of people in the US aged 50 and older with at least one chronic condition is projected to reach 142.66 million by 2050. Hence, the rising prevalence of chronic diseases is a key factor driving the growth of the referral management market.
Major companies operating in the referral management market are developing innovative solutions, such as the Enterprise Referral Manager. This software centralizes referrals and integrates referral data into Electronic Health Records (EHR) to enhance the referral process. For instance, WellSky, a US-based healthcare technology company, introduced the Enterprise Referral Manager in October 2023. This solution transforms referral, intake, and customer relationship management processes for home health, hospice, and other home-based care agencies by streamlining workflows and accelerating patient care initiation.
The strategic partnerships are becoming increasingly prevalent among major companies in the referral management market as a means of developing innovative solutions. Strategic partnerships involve companies leveraging each other's strengths and resources for mutual benefits. For example, in March 2023, the American Medical Group Association (AMGA) collaborated with ReferralPoint, a US-based provider of referral management solutions. This partnership aims to help providers lower network costs and leakage, enhance efficiency, and improve patient satisfaction, offering opportunities for optimizing fee-for-service and value-based care efforts.
In April 2024, ABOUT Healthcare Inc., a US-based software development company, acquired Edgility for an undisclosed amount. This acquisition enhances ABOUT Healthcare's care orchestration technology by incorporating AI-driven analytics, creating a more advanced patient flow model. The improved technology aids in decision-making, optimizes patient management, and streamlines processes such as admissions, discharges, and care transitions, enabling healthcare providers to operate more efficiently. Edgility is a US-based healthcare technology company that specializes in providing a patient referral management platform.
Major companies operating in the referral management market include Allscripts Healthcare Solutions Inc., CarePort Health Inc., The Advisory Board Company, eHealth Technologies Inc., Kyruus Inc., Arcadia Data Inc., Dental Care Links LLC, McKesson Corporation, ReferralMD Inc., Keet Health Inc., Change Healthcare Holdings Inc., Conifer Health Solutions LLC, Fibroblast Inc., athenahealth Inc., Cerner Corporation, Eceptionist Inc., InSync Healthcare Solutions LLC, AristaMD Inc., HealthLinkNow Inc., Healthgrades Operating Company Inc., HealthTap Inc., Innovaccer Inc., InteliChart Inc., Luma Health Inc., Medici Technologies Inc., Medtronic plc, MyHealthDirect Inc., NextGen Healthcare Inc., Nudge Inc., PatientPop Inc., Phynd Technologies Inc., Qventus Inc., Radix Health Inc., Relatient Inc., SaaS Healthcare Inc., Salesforce.com Inc., SCI Solutions Inc., SimpleVisit Inc., Solutionreach Inc., Teladoc Health Inc., TigerConnect Inc., Updox LLC, VSee Lab Inc., WellSky Corporation, Zocdoc Inc.
North America was the largest region in the referral management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the referral management market share during the forecast period. The regions covered in the referral management market analysis report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa. The countries covered in the referral management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.
Referral management involves the systematic process of transitioning patients to the next level of care, particularly during critical situations such as an escalation in care needs or a change in diagnosis. This practice is employed in health systems to mitigate patient leakage, enhance care coordination, and ensure that patients receive the necessary care.
The main types of referral management are self-referral, professional-referral, and third-party-referral. Self-referral management encompasses services for issues such as drug and alcohol problems, antenatal care, and improved access to psychological therapy. Professional-referral involves physicians ordering imaging tests that are conducted at a facility they own or lease. Various components, including software and services, contribute to the efficacy of referral management, and these are delivered through modes such as web-based, cloud-based, and on-premise delivery. Referral management is utilized by providers, payers, and other end-users within the healthcare system.
The referral management market research report is one of a series of new reports that provides referral management market statistics, including referral management industry global market size, regional shares, competitors with a referral management market share, detailed referral management market segments, market trends and opportunities, and any further data you may need to thrive in the referral management industry. This referral management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The referral management market includes revenues earned by interval referral, split referral, collateral referral, and cross-referral. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
Table of Contents
1. Executive Summary2. Referral Management Market Characteristics3. Referral Management Market Trends and Strategies4. Referral Management Market - Macro Economic Scenario Including the Impact of Interest Rates, Inflation, Geopolitics, and the Recovery from COVID-19 on the Market32. Global Referral Management Market Competitive Benchmarking and Dashboard33. Key Mergers and Acquisitions in the Referral Management Market34. Recent Developments in the Referral Management Market
5. Global Referral Management Growth Analysis and Strategic Analysis Framework
6. Referral Management Market Segmentation
7. Referral Management Market Regional and Country Analysis
8. Asia-Pacific Referral Management Market
9. China Referral Management Market
10. India Referral Management Market
11. Japan Referral Management Market
12. Australia Referral Management Market
13. Indonesia Referral Management Market
14. South Korea Referral Management Market
15. Western Europe Referral Management Market
16. UK Referral Management Market
17. Germany Referral Management Market
18. France Referral Management Market
19. Italy Referral Management Market
20. Spain Referral Management Market
21. Eastern Europe Referral Management Market
22. Russia Referral Management Market
23. North America Referral Management Market
24. USA Referral Management Market
25. Canada Referral Management Market
26. South America Referral Management Market
27. Brazil Referral Management Market
28. Middle East Referral Management Market
29. Africa Referral Management Market
30. Referral Management Market Competitive Landscape and Company Profiles
31. Referral Management Market Other Major and Innovative Companies
35. Referral Management Market High Potential Countries, Segments and Strategies
36. Appendix
Executive Summary
Referral Management Global Market Report 2025 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses on referral management market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Description
Where is the largest and fastest growing market for referral management? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The referral management market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include:
- The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:
1) by Type: Self-Referral; Professional-Referral; Third Party-Referral2) by Component: Software; Services
3) by Delivery Mode: Web-Based Delivery Mode; Cloud-Based Delivery Mode; on-Premise Delivery Mode
4) by End User: Provider; Payer; Other End Users
Subsegments:
1) by Self-Referral: Direct Patient Self-Referral; Online Self-Referral Platforms; Patient Initiated Referrals via Portals2) by Professional-Referral: Physician-to-Physician Referrals; Specialist Referrals; Collaborative Care Referrals
3) by Third Party-Referral: Insurance-Based Referrals; Managed Care Referrals; Referral Services
Key Companies Mentioned: Allscripts Healthcare Solutions Inc.; CarePort Health Inc.; the Advisory Board Company; eHealth Technologies Inc.; Kyruus Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Companies Mentioned
Some of the major companies featured in this Referral Management market report include:- Allscripts Healthcare Solutions Inc.
- CarePort Health Inc.
- The Advisory Board Company
- eHealth Technologies Inc.
- Kyruus Inc.
- Arcadia Data Inc.
- Dental Care Links LLC
- McKesson Corporation
- ReferralMD Inc.
- Keet Health Inc.
- Change Healthcare Holdings Inc.
- Conifer Health Solutions LLC
- Fibroblast Inc.
- athenahealth Inc.
- Cerner Corporation
- Eceptionist Inc.
- InSync Healthcare Solutions LLC
- AristaMD Inc.
- HealthLinkNow Inc.
- Healthgrades Operating Company Inc.
- HealthTap Inc.
- Innovaccer Inc.
- InteliChart Inc.
- Luma Health Inc.
- Medici Technologies Inc.
- Medtronic plc
- MyHealthDirect Inc.
- NextGen Healthcare Inc.
- Nudge Inc.
- PatientPop Inc.
- Phynd Technologies Inc.
- Qventus Inc.
- Radix Health Inc.
- Relatient Inc.
- SaaS Healthcare Inc.
- Salesforce.com Inc.
- SCI Solutions Inc.
- SimpleVisit Inc.
- Solutionreach Inc.
- Teladoc Health Inc.
- TigerConnect Inc.
- Updox LLC
- VSee Lab Inc.
- WellSky Corporation
- Zocdoc Inc.
Table Information
Report Attribute | Details |
---|---|
No. of Pages | 200 |
Published | February 2025 |
Forecast Period | 2025 - 2029 |
Estimated Market Value ( USD | $ 5.69 Billion |
Forecasted Market Value ( USD | $ 10.82 Billion |
Compound Annual Growth Rate | 17.4% |
Regions Covered | Global |
No. of Companies Mentioned | 46 |