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North America Sales And Marketing Business Process Outsourcing Market Size, Share & Industry Trends Analysis Report By End-use, By Service Type, By Country and Growth Forecast, 2022 - 2028

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    Report

  • 82 Pages
  • February 2023
  • Region: North America
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
  • ID: 5753075
The North America Sales And Marketing Business Process Outsourcing Market should witness market growth of 8.8% CAGR during the forecast period (2022-2028).

BPOhas grown tremendously popular with businesses of all sizes, from startups toFortune 500s. Although manufacturers were the ones who first adopted BPO, nearly every industrynow incorporates it into their business structures. Since BPOsolutions offer a variety of opportunities for business growth andcost reduction, businesses across all sectors have adopted BPO. Businesses can devote their resources and time more easily to their main business and office activities owing to BPOservices (such as payroll, accounting, and data analytics outsourcing).

By modifying their procedures as the market evolves, BPO also enables firms to respond more quickly to shifting market dynamics. As supply chains become more complex, businesses increasingly turn to third-party corporations to outsource their operations, which benefits business process outsourcingproviders. Many of the largest outsourcing companies plan to spend significantly on robotic automation in the upcoming years.

In this region, Canada is a desirable place for sales and marketing BPObecause of its strong infrastructure, superior technology, stable economy, and top-notch education system. The Canadian workforce comprises English-speaking professionals who are highly educated, skilled, and ready to work. The nation's second official language, French, isalso spoken by many call center employees. By offering customer care & support, answering services, technical support,and appointment setting, Canadian BPOsdeliver great customer experiences.

The US market dominated the North America Sales And Marketing Business Process Outsourcing Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $12,975.2 Million by 2028. The Canada market is poised to grow at a CAGR of 11.2% during (2022-2028). Additionally, The Mexico market should witness a CAGR of 10.3% during (2022-2028).

Based on End-use, the market is segmented into IT & Telecommunication, BFSI, Healthcare, Manufacturing, Retail, and Others. Based on Service Type, the market is segmented into Sales and Marketing. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Accenture PLC, Capgemini SE, Genpact Limited, Infosys Limited, NCR Corporation, Teleperformance SE, Wipro Limited, Amdocs Limited, Automatic Data Processing, Inc., and Tata Consultancy Services Ltd.

Scope of the Study

By End-use

  • IT & Telecommunication
  • BFSI
  • Healthcare
  • Manufacturing
  • Retail
  • Others

By Service Type

  • Sales
  • Marketing

By Country

  • US
  • Canada
  • Mexico
  • Rest of North America

Key Market Players

List of Companies Profiled in the Report:

  • Accenture PLC
  • Capgemini SE
  • Genpact Limited
  • Infosys Limited
  • NCR Corporation
  • Teleperformance SE
  • Wipro Limited
  • Amdocs Limited
  • Automatic Data Processing, Inc.
  • Tata Consultancy Services Ltd.

Unique Offerings

  • Exhaustive coverage
  • The highest number of Market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Sales And Marketing Business Process Outsourcing Market, by End Use
1.4.2 North America Sales And Marketing Business Process Outsourcing Market, by Service Type
1.4.3 North America Sales And Marketing Business Process Outsourcing Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Strategies Deployed in Sales and Marketing Business Process Outsourcing Market
Chapter 4. North America Sales And Marketing Business Process Outsourcing Market by End-use
4.1 North America IT & Telecommunication Market by Country
4.2 North America BFSI Market by Country
4.3 North America Healthcare Market by Country
4.4 North America Manufacturing Market by Country
4.5 North America Retail Market by Country
4.6 North America Others Market by Country
Chapter 5. North America Sales And Marketing Business Process Outsourcing Market by Service Type
5.1 North America Sales Market by Country
5.2 North America Marketing Market by Country
Chapter 6. North America Sales And Marketing Business Process Outsourcing Market by Country
6.1 US Sales And Marketing Business Process Outsourcing Market
6.1.1 US Sales And Marketing Business Process Outsourcing Market by End-use
6.1.2 US Sales And Marketing Business Process Outsourcing Market by Service Type
6.2 Canada Sales And Marketing Business Process Outsourcing Market
6.2.1 Canada Sales And Marketing Business Process Outsourcing Market by End-use
6.2.2 Canada Sales And Marketing Business Process Outsourcing Market by Service Type
6.3 Mexico Sales And Marketing Business Process Outsourcing Market
6.3.1 Mexico Sales And Marketing Business Process Outsourcing Market by End-use
6.3.2 Mexico Sales And Marketing Business Process Outsourcing Market by Service Type
6.4 Rest of North America Sales And Marketing Business Process Outsourcing Market
6.4.1 Rest of North America Sales And Marketing Business Process Outsourcing Market by End-use
6.4.2 Rest of North America Sales And Marketing Business Process Outsourcing Market by Service Type
Chapter 7. Company Profiles
7.1 Accenture PLC
7.1.1 Company Overview
7.1.2 Financial Analysis
7.1.3 Segmental and Regional Analysis
7.1.4 Research & Development Expenses
7.1.5 Recent strategies and developments:
7.1.5.1 Partnerships, Collaborations, and Agreements:
7.1.5.2 Acquisition and Mergers:
7.1.6 SWOT Analysis
7.2 Wipro Limited
7.2.1 Company Overview
7.2.2 Financial Analysis
7.2.3 Segmental and Regional Analysis
7.2.4 Research & Development Expenses
7.2.5 Recent strategies and developments:
7.2.5.1 Product Launches and Product Expansions:
7.2.6 SWOT Analysis
7.3 Infosys Limited
7.3.1 Company Overview
7.3.2 Financial Analysis
7.3.3 Segmental and Regional Analysis
7.3.4 Research & Development Expense
7.3.5 SWOT Analysis
7.4 Tata Consultancy Services Ltd.
7.4.1 Company Overview
7.4.2 Financial Analysis
7.4.3 Segmental and Regional Analysis
7.4.4 Research & Development Expenses
7.4.5 SWOT Analysis
7.5 Capgemini SE
7.5.1 Company Overview
7.5.2 Financial Analysis
7.5.3 Regional Analysis
7.5.4 Recent strategies and developments:
7.5.4.1 Product Launches and Expansions:
7.6 Genpact Limited
7.6.1 Company Overview
7.6.2 Financial Analysis
7.6.3 Segmental and Regional Analysis
7.6.4 Recent strategies and developments:
7.6.4.1 Acquisition and Mergers:
7.7 Teleperformance SE
7.7.1 Company Overview
7.7.2 Financial Analysis
7.7.3 Segmental Analysis
7.7.4 Recent strategies and developments:
7.7.4.1 Acquisition and Mergers:
7.8 NCR Corporation
7.8.1 Company Overview
7.8.2 Financial Analysis
7.8.3 Segmental and Regional Analysis
7.8.4 Research & Development Expenses
7.9 Amdocs Limited
7.9.1 Company Overview
7.9.2 Financial Analysis
7.9.3 Regional Analysis
7.9.4 Research & Development Expense
7.10. Automatic Data Processing, Inc.
7.10.1 Company Overview
7.10.2 Financial Analysis
7.10.3 Segmental and Regional Analysis

Companies Mentioned

  • Accenture PLC
  • Capgemini SE
  • Genpact Limited
  • Infosys Limited
  • NCR Corporation
  • Teleperformance SE
  • Wipro Limited
  • Amdocs Limited
  • Automatic Data Processing, Inc.
  • Tata Consultancy Services Ltd.

Methodology

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