Oman ICT Market Trends and Insights
Government Digital Transformation Program and Vision 2040
Oman’s Vision 2040 and the Tahawul transformation roadmap have shifted public procurement toward shared digital platforms, reducing duplication and favoring vendors that can deliver end-to-end suites. Twenty-five of 36 Tahawul projects were delivered by November 2024, and 74% of priority public services moved online, signaling a decisive break from siloed IT systems. The Oman Business Platform processed 2.8 million transactions by September 2025, which validates citizens' appetite for frictionless e-services and lifts demand for workflow automation tools. Digital Transformation Management Company, an ITHCA subsidiary, leveraged this shift by winning 12 government contracts in 2024, underscoring that scale advantages accrue to firms that master public-sector processes. The National Open Data Portal launched in September 2025 with more than 350 datasets, opening a pipeline for analytics and AI workloads hosted on sovereign clouds. Oman’s UN E-Government Development Index improved to 0.8576 in 2024, confirming infrastructure readiness and lowering deployment risk for systems integrators.Nationwide 5G and Fiber Broadband Expansion
Vodafone Oman completed over 2,572 5G sites by February 2025 and exceeded 98% population coverage, demonstrating that accelerated roll-outs can reset competitive baselines and push enterprises toward low-latency IoT applications. Omantel’s January 2026 upgrade to 5G Standalone introduced network slicing and Voice-over-5G, enabling differentiated enterprise SLAs for autonomous port logistics and public-safety analytics. Oman Broadband Company achieved 93.4% fiber coverage in Muscat by 2024, but only 45.2% in other urban areas, highlighting regional gaps that open opportunities for wholesale access platforms. The open-access model eases capital outlay for smaller service providers and accelerates multi-tenancy adoption. Ooredoo’s 2Africa subsea cable landing connects Oman to a 45,000-km global network, lowering bandwidth costs and supporting hybrid-cloud strategies for multinationals.Acute Shortage of Advanced ICT Skills
Omanisation in the ICT sector climbed to 62.02% in 2024, yet enterprises still depend heavily on expatriate specialists for AI, cybersecurity, and data engineering projects. The Makeen program aims to upskill 10,000 Omanis by the end of 2025, but focuses on entry-level literacy rather than advanced model fine-tuning or zero-trust design. Omantel Academy, launched in January 2026, plans to create 1,200 training slots and 500 new jobs over four years, but this figure pales in comparison to the 1,728 ICT positions created in Q3 2024 alone, suggesting a supply deficit more than threefold. The Irtiqa leadership scheme focuses on mid-career officials at 57 ministries, leaving junior engineering roles unfilled and forcing systems integrators to import talent. An IMF assessment in April 2025 concluded that Oman must invest more to match Gulf peers on digital skills, confirming that labor scarcity remains a binding constraint.Other drivers and restraints analyzed in the detailed report include:
- Growing Cloud Adoption and Data Center Investments
- Green AI Data Centers and Oman Digital Triangle Initiative
- Heightened Cybersecurity and Data Privacy Concerns
Segment Analysis
IT services generated 34.78% of 2025 Oman ICT revenue, anchored by enterprise resource planning rollouts, multicloud migration consulting and managed networks. The Oman ICT market size attribution emphasizes how change-management projects and application modernization remain profit pools. Managed security and cloud-platform support drive sticky recurring fees that differentiate integrators from hardware resellers.The IT security segment is forecast to deliver a 9.12% CAGR, expanding its Oman ICT market share as data-localization mandates and ransomware events fuel zero-trust spending. Hardware margins narrow because buyers shift to operating-expense cloud capacity, while software-as-a-service for customer relationship management and supply-chain analytics gains traction. Communication services face price compression but offset this through wholesale capacity tied to new submarine cables.
Complete Report Scope:
- By Product Type
- IT Hardware
- Computer Hardware
- Networking Equipment
- Peripherals
- IT Software
- IT Services
- IT Consulting and Implementation
- IT Outsourcing (ITO)
- Business Process Outsourcing (BPO)
- Managed Security Services
- Cloud and Platform Services
- IT Infrastructure
- IT Security/Cybersecurity
- Application Security
- Cloud Security
- Data Security
- Network Security
- Endpoint Security
- Infrastructure Protection
- Integrated Risk Management
- Identity and Access Management (IAM)
- Communication Services
- IT Hardware
- By Enterprise Size
- Small and Medium-sized Enterprises
- Large Enterprises
- By End-user Industry Vertical
- BFSI
- Government and Public Sector
- Oil and Gas
- IT and Telecom
- Retail, E-commerce and consumers
- Manufacturing and Industrial
- Energy and Utilities
- Healthcare
- Other End-user Industry Verticals (Includes Transportation, Logistics, Education, Hospitality etc.)
List of Companies Covered in this Report:
- Omantel (Oman Telecommunications Company SAOG)
- Ooredoo Oman
- Vodafone Oman
- IBM Corporation
- Microsoft Corporation
- Huawei Investment & Holding Co., Ltd.
- Oracle Corporation
- Wipro Limited
- SAP SE
- Oman Computer Services LLC (OCS Infotech)
- Cisco Systems, Inc.
- Infoline LLC
- Hewlett Packard Enterprise Company
- Cognizant Technology Solutions Corporation
- Google LLC (Alphabet Inc.)
- Amazon Web Services Inc.
- Oman Data Park LLC
- ITHCA Group SAOC
- Oman Broadband Company SAOC
- Ericsson AB
Additional Benefits:
- The market estimate (ME) sheet in Excel format
- 3 months of analyst support
Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Omantel (Oman Telecommunications Company SAOG)
- Ooredoo Oman
- Vodafone Oman
- IBM Corporation
- Microsoft Corporation
- Huawei Investment & Holding Co., Ltd.
- Oracle Corporation
- Wipro Limited
- SAP SE
- Oman Computer Services LLC (OCS Infotech)
- Cisco Systems, Inc.
- Infoline LLC
- Hewlett Packard Enterprise Company
- Cognizant Technology Solutions Corporation
- Google LLC (Alphabet Inc.)
- Amazon Web Services Inc.
- Oman Data Park LLC
- ITHCA Group SAOC
- Oman Broadband Company SAOC
- Ericsson AB

