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Cloud-based ITSM Global Market Insights 2023, Analysis and Forecast to 2028, by Market Participants, Regions, Technology, Product Type

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    Report

  • 94 Pages
  • November 2023
  • Region: Global
  • Prof Research
  • ID: 5772026
Description Jump to:

Quick Summary:

In an evolving digital landscape, the global market for Cloud-based IT Service Management (ITSM) continues to progress, offering businesses opportunities for process improvement and service excellence. To keep stride with these changes, attaining an insightful overview can steer key business decisions. Our comprehensive research report presents a detailed and analytical plunge into this dynamic market.

Providing a historical context, the report delivers in-depth insights into market size progression from 2018, and forecasting continual growth until 2028. Detailed geographic segmentation gives an expanded global view, spotlighting key countries across regions such as North America, Europe, Asia & Pacific, South America, and MEA. The competitor analysis covers profiles and pertinent information for global key players and emerging names in the Cloud-based ITSM field. The type segment delves into distinct Cloud-based ITSM realms, providing balanced coverage across Service Portfolio Management, Change & Configuration Management, Service Desk Software, and Operations & Performance Management. Secure our report and unlock informed decisions today.

This report describes the global market size of Cloud-based ITSM from 2018 to 2022 and its CAGR from 2018 to 2022, and also forecasts its market size to the end of 2028 and its CAGR from 2023 to 2028.

For the geography segment, regional supply, demand, major players, price is presented from 2018 to 2028.

This report cover following regions:

  • North America
  • South America
  • Asia & Pacific
  • Europe
  • MEA
The key countries for each region are also included such as the United States, China, Japan, India, Korea, ASEAN, Germany, France, UK, Italy, Spain, CIS, and Brazil etc.

For the competitor segment, the report includes global key players of Cloud-based ITSM as well as some small players.

The information for each competitor include:

  • Company Profile
  • Business Information
  • SWOT Analysis
  • Revenue, Gross Margin and Market Share

Types Segment:

  • Service Portfolio Management
  • Change & Configuration Management
  • Service Desk Software
  • Operations & Performance Management

Companies Covered:

  • BMC Software
  • CA Technologies
  • Service Now
  • Cherwell Software
  • Hewlett Packard Enterprise Company
  • HEAT Software USA
  • IBM
  • Hornbill Corporate
Base Year: 2023
Historical Data: from 2018 to 2022
Forecast Data: from 2023 to 2028


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Table of Contents

Chapter 1 Executive SummaryChapter 2 Abbreviation and Acronyms
Chapter 3 Preface
3.1 Research Scope
3.2 Research Sources
3.2.1 Data Sources
3.2.2 Assumptions
3.3 Research Method
Chapter Four Market Landscape
4.1 Market Overview
4.2 Classification/Types
4.3 Application/End Users
Chapter 5 Market Trend Analysis
5.1 Introduction
5.2 Drivers
5.3 Restraints
5.4 Opportunities
5.5 Threats
5.6 Covid-19 Impact
Chapter 6 Industry Chain Analysis
6.1 Upstream/Suppliers Analysis
6.2 Cloud-Based Itsm Analysis
6.2.1 Technology Analysis
6.2.2 Cost Analysis
6.2.3 Market Channel Analysis
6.3 Downstream Buyers/End Users
Chapter 7 Latest Market Dynamics
7.1 Latest News
7.2 Merger and Acquisition
7.3 Planned/Future Project
7.4 Policy Dynamics
Chapter 8 Historical and Forecast Cloud-Based Itsm Market in North America (2018-2028)
8.1 Cloud-Based Itsm Market Size
8.2 Cloud-Based Itsm Market by End Use
8.3 Competition by Players/Suppliers
8.4 Cloud-Based Itsm Market Size by Type
8.5 Key Countries Analysis
8.5.1 United States
8.5.2 Canada
8.5.3 Mexico
Chapter 9 Historical and Forecast Cloud-Based Itsm Market in South America (2018-2028)
9.1 Cloud-Based Itsm Market Size
9.2 Cloud-Based Itsm Market by End Use
9.3 Competition by Players/Suppliers
9.4 Cloud-Based Itsm Market Size by Type
9.5 Key Countries Analysis
9.5.1 Brazil
9.5.2 Argentina
9.5.3 Chile
9.5.4 Peru
Chapter 10 Historical and Forecast Cloud-Based Itsm Market in Asia & Pacific (2018-2028)
10.1 Cloud-Based Itsm Market Size
10.2 Cloud-Based Itsm Market by End Use
10.3 Competition by Players/Suppliers
10.4 Cloud-Based Itsm Market Size by Type
10.5 Key Countries Analysis
10.5.1 China
10.5.2 India
10.5.3 Japan
10.5.4 South Korea
10.5.5 Southeast Asia
10.5.6 Australia
Chapter 11 Historical and Forecast Cloud-Based Itsm Market in Europe (2018-2028)
11.1 Cloud-Based Itsm Market Size
11.2 Cloud-Based Itsm Market by End Use
11.3 Competition by Players/Suppliers
11.4 Cloud-Based Itsm Market Size by Type
11.5 Key Countries Analysis
11.5.1 Germany
11.5.2 France
11.5.3 United Kingdom
11.5.4 Italy
11.5.5 Spain
11.5.6 Belgium
11.5.7 Netherlands
11.5.8 Austria
11.5.9 Poland
11.5.10 Russia
Chapter 12 Historical and Forecast Cloud-Based Itsm Market in MEA (2018-2028)
12.1 Cloud-Based Itsm Market Size
12.2 Cloud-Based Itsm Market by End Use
12.3 Competition by Players/Suppliers
12.4 Cloud-Based Itsm Market Size by Type
12.5 Key Countries Analysis
12.5.1 Egypt
12.5.2 Israel
12.5.3 South Africa
12.5.4 Gulf Cooperation Council Countries
12.5.5 Turkey
Chapter 13 Summary For Global Cloud-Based Itsm Market (2018-2023)
13.1 Cloud-Based Itsm Market Size
13.2 Cloud-Based Itsm Market by End Use
13.3 Competition by Players/Suppliers
13.4 Cloud-Based Itsm Market Size by Type
Chapter 14 Global Cloud-Based Itsm Market Forecast (2023-2028)
14.1 Cloud-Based Itsm Market Size Forecast
14.2 Cloud-Based Itsm Application Forecast
14.3 Competition by Players/Suppliers
14.4 Cloud-Based Itsm Type Forecast
Chapter 15 Analysis of Global Key Vendors
15.1 BMC Software
15.1.1 Company Profile
15.1.2 Main Business and Cloud-based ITSM Information
15.1.3 SWOT Analysis of BMC Software
215.1.4 BMC Software Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.2 CA Technologies
15.2.1 Company Profile
15.2.2 Main Business and Cloud-based ITSM Information
15.2.3 SWOT Analysis of CA Technologies
215.2.4 CA Technologies Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.3 Service Now
15.3.1 Company Profile
15.3.2 Main Business and Cloud-based ITSM Information
15.3.3 SWOT Analysis of Service Now
215.3.4 Service Now Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.4 Cherwell Software
15.4.1 Company Profile
15.4.2 Main Business and Cloud-based ITSM Information
15.4.3 SWOT Analysis of Cherwell Software
215.4.4 Cherwell Software Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.5 Hewlett Packard Enterprise Company
15.5.1 Company Profile
15.5.2 Main Business and Cloud-based ITSM Information
15.5.3 SWOT Analysis of Hewlett Packard Enterprise Company
215.5.4 Hewlett Packard Enterprise Company Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.6 HEAT Software USA
15.6.1 Company Profile
15.6.2 Main Business and Cloud-based ITSM Information
15.6.3 SWOT Analysis of HEAT Software USA
215.6.4 HEAT Software USA Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.7 IBM
15.7.1 Company Profile
15.7.2 Main Business and Cloud-based ITSM Information
15.7.3 SWOT Analysis of IBM
215.7.4 IBM Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
15.8 Hornbill Corporate
15.8.1 Company Profile
15.8.2 Main Business and Cloud-based ITSM Information
15.8.3 SWOT Analysis of Hornbill Corporate
215.8.4 Hornbill Corporate Cloud-based ITSM Revenue, Gross Margin and Market Share (2018-2023)
Tables and Figures
Table Abbreviation and Acronyms
Table Research Scope of Cloud-Based Itsm Report
Table Data Sources of Cloud-Based Itsm Report
Table Major Assumptions of Cloud-Based Itsm Report
Figure Market Size Estimated Method
Figure Major Forecasting Factors
Figure Cloud-Based Itsm Picture
Table Cloud-Based Itsm Classification
Table Cloud-Based Itsm Applications
Table Drivers of Cloud-Based Itsm Market
Table Restraints of Cloud-Based Itsm Market
Table Opportunities of Cloud-Based Itsm Market
Table Threats of Cloud-Based Itsm Market
Table Covid-19 Impact For Cloud-Based Itsm Market
Table Raw Materials Suppliers
Table Different Production Methods of Cloud-Based Itsm
Table Cost Structure Analysis of Cloud-Based Itsm
Table Key End Users
Table Latest News of Cloud-Based Itsm Market
Table Merger and Acquisition
Table Planned/Future Project of Cloud-Based Itsm Market
Table Policy of Cloud-Based Itsm Market
Table 2018-2028 North America Cloud-Based Itsm Market Size
Figure 2018-2028 North America Cloud-Based Itsm Market Size and CAGR
Table 2018-2028 North America Cloud-Based Itsm Market Size by Application
Table 2018-2023 North America Cloud-Based Itsm Key Players Revenue
Table 2018-2023 North America Cloud-Based Itsm Key Players Market Share
Table 2018-2028 North America Cloud-Based Itsm Market Size by Type
Table 2018-2028 United States Cloud-Based Itsm Market Size
Table 2018-2028 Canada Cloud-Based Itsm Market Size
Table 2018-2028 Mexico Cloud-Based Itsm Market Size
Table 2018-2028 South America Cloud-Based Itsm Market Size
Figure 2018-2028 South America Cloud-Based Itsm Market Size and CAGR
Table 2018-2028 South America Cloud-Based Itsm Market Size by Application
Table 2018-2023 South America Cloud-Based Itsm Key Players Revenue
Table 2018-2023 South America Cloud-Based Itsm Key Players Market Share
Table 2018-2028 South America Cloud-Based Itsm Market Size by Type
Table 2018-2028 Brazil Cloud-Based Itsm Market Size
Table 2018-2028 Argentina Cloud-Based Itsm Market Size
Table 2018-2028 Chile Cloud-Based Itsm Market Size
Table 2018-2028 Peru Cloud-Based Itsm Market Size
Table 2018-2028 Asia & Pacific Cloud-Based Itsm Market Size
Figure 2018-2028 Asia & Pacific Cloud-Based Itsm Market Size and CAGR
Table 2018-2028 Asia & Pacific Cloud-Based Itsm Market Size by Application
Table 2018-2023 Asia & Pacific Cloud-Based Itsm Key Players Revenue
Table 2018-2023 Asia & Pacific Cloud-Based Itsm Key Players Market Share
Table 2018-2028 Asia & Pacific Cloud-Based Itsm Market Size by Type
Table 2018-2028 China Cloud-Based Itsm Market Size
Table 2018-2028 India Cloud-Based Itsm Market Size
Table 2018-2028 Japan Cloud-Based Itsm Market Size
Table 2018-2028 South Korea Cloud-Based Itsm Market Size
Table 2018-2028 Southeast Asia Cloud-Based Itsm Market Size
Table 2018-2028 Australia Cloud-Based Itsm Market Size
Table 2018-2028 Europe Cloud-Based Itsm Market Size
Figure 2018-2028 Europe Cloud-Based Itsm Market Size and CAGR
Table 2018-2028 Europe Cloud-Based Itsm Market Size by Application
Table 2018-2023 Europe Cloud-Based Itsm Key Players Revenue
Table 2018-2023 Europe Cloud-Based Itsm Key Players Market Share
Table 2018-2028 Europe Cloud-Based Itsm Market Size by Type
Table 2018-2028 Germany Cloud-Based Itsm Market Size
Table 2018-2028 France Cloud-Based Itsm Market Size
Table 2018-2028 United Kingdom Cloud-Based Itsm Market Size
Table 2018-2028 Italy Cloud-Based Itsm Market Size
Table 2018-2028 Spain Cloud-Based Itsm Market Size
Table 2018-2028 Belgium Cloud-Based Itsm Market Size
Table 2018-2028 Netherlands Cloud-Based Itsm Market Size
Table 2018-2028 Austria Cloud-Based Itsm Market Size
Table 2018-2028 Poland Cloud-Based Itsm Market Size
Table 2018-2028 Russia Cloud-Based Itsm Market Size
Table 2018-2028 MEA Cloud-Based Itsm Market Size
Figure 2018-2028 MEA Cloud-Based Itsm Market Size and CAGR
Table 2018-2028 MEA Cloud-Based Itsm Market Size by Application
Table 2018-2023 MEA Cloud-Based Itsm Key Players Revenue
Table 2018-2023 MEA Cloud-Based Itsm Key Players Market Share
Table 2018-2028 MEA Cloud-Based Itsm Market Size by Type
Table 2018-2028 Egypt Cloud-Based Itsm Market Size
Table 2018-2028 Israel Cloud-Based Itsm Market Size
Table 2018-2028 South Africa Cloud-Based Itsm Market Size
Table 2018-2028 Gulf Cooperation Council Countries Cloud-Based Itsm Market Size
Table 2018-2028 Turkey Cloud-Based Itsm Market Size
Table 2018-2023 Global Cloud-Based Itsm Market Size by Region
Table 2018-2023 Global Cloud-Based Itsm Market Size Share by Region
Table 2018-2023 Global Cloud-Based Itsm Market Size by Application
Table 2018-2023 Global Cloud-Based Itsm Market Share by Application
Table 2018-2023 Global Cloud-Based Itsm Key Vendors Revenue
Figure 2018-2023 Global Cloud-Based Itsm Market Size and Growth Rate
Table 2018-2023 Global Cloud-Based Itsm Key Vendors Market Share
Table 2018-2023 Global Cloud-Based Itsm Market Size by Type
Table 2018-2023 Global Cloud-Based Itsm Market Share by Type
Table 2023-2028 Global Cloud-Based Itsm Market Size by Region
Table 2023-2028 Global Cloud-Based Itsm Market Size Share by Region
Table 2023-2028 Global Cloud-Based Itsm Market Size by Application
Table 2023-2028 Global Cloud-Based Itsm Market Share by Application
Table 2023-2028 Global Cloud-Based Itsm Key Vendors Revenue
Figure 2023-2028 Global Cloud-Based Itsm Market Size and Growth Rate
Table 2023-2028 Global Cloud-Based Itsm Key Vendors Market Share
Table 2023-2028 Global Cloud-Based Itsm Market Size by Type
Table 2023-2028 Cloud-Based Itsm Global Market Share by Type

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • BMC Software
  • CA Technologies
  • Service Now
  • Cherwell Software
  • Hewlett Packard Enterprise Company
  • HEAT Software USA
  • IBM
  • Hornbill Corporate
  • Cloud Health Technologies
  • EasyVista

Methodology

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