Civic Services Market Report 2026

The civic services market size has grown strongly in recent years. It will grow from $1.18 trillion in 2025 to $1.24 trillion in 2026 at a compound annual growth rate (CAGR) of 5%. The growth in the historic period can be attributed to expansion of nonprofit and charitable organizations, increasing public participation in civic causes, growth in community-based initiatives, rising philanthropic contributions, wider acceptance of online fundraising.

The civic services market size is expected to see strong growth in the next few years. It will grow to $1.53 trillion in 2030 at a compound annual growth rate (CAGR) of 5.3%. The growth in the forecast period can be attributed to increasing digitization of civic services, growing demand for transparent governance models, expansion of cross-border charitable activities, rising use of technology for advocacy, increasing focus on measurable social impact. Major trends in the forecast period include increasing adoption of digital donation platforms, rising use of data analytics for community outreach, growing emphasis on transparency and accountability, expansion of online civic engagement campaigns, enhanced focus on impact measurement.

The rise in donations to faith-based, educational, and health organizations is anticipated to drive the growth of the civic services market in the coming years. Donations to faith-based, educational, and health organizations include financial or in-kind contributions made by individuals, businesses, or other entities to support their operations, missions, and service delivery. Contributions to these organizations are increasing as communities increasingly regard them as trusted providers of essential social and community support, encouraging greater financial backing to sustain and expand their impact. Civic services play a critical role in community well-being, and donations to faith-based, educational, and health organizations often represent an important source of funding for maintaining and enhancing these services. For example, in June 2025, according to the Lilly Family School of Philanthropy, an Indiana-based university, charitable giving in the United States reached $592.5 billion in 2024. Therefore, the growth in donations to faith-based, educational, and health organizations is contributing to the expansion of the civic services market.

Major companies operating in the civic services market are focusing on the development of innovative solutions, such as mobile applications for civic services, to enhance citizen engagement, streamline access to government services, and improve overall efficiency in public service delivery. A mobile application for civic services is a digital platform designed to facilitate interactions between citizens and local governments or civic authorities through mobile devices. For instance, in August 2023, the Municipal Corporation of Delhi (MCD), an India-based governing body, launched the 'MCD 311' mobile application to improve civic services and foster better citizen engagement. Inaugurated by Lt Governor Anil Baijal on August 25, 2023, the app enables residents to easily report municipal issues such as illegal waste disposal, potholes, and malfunctioning streetlights. Complaints are monitored by multiple agencies to ensure timely resolutions, with a commitment to address municipal waste complaints within 24 hours. This initiative aims to promote transparency and accountability in governance while empowering citizens to actively participate in enhancing their urban environment.

In May 2024, Blackstone Inc., a US-based alternative asset management firm specializing in private equity and diversified investment strategies, acquired Civica Group Limited for an undisclosed amount. Through this acquisition, Blackstone sought to strengthen its presence in the expanding GovTech sector by broadening its technology portfolio and accelerating global growth in public sector software solutions that support the digital transformation of government and civic services. Civica Group Limited is a UK-based technology company that provides software and digital solutions for essential civic and public services, including platforms for local and central government, health and social care, education, and other citizen-focused public functions.

Major companies operating in the civic services market report are The Southern Baptist Convention, United Nations International Children's Emergency Fund, Feeding America, American Red Cross, Open Society Foundations, William and Flora Hewlett Foundation, Republican Party, Democratic Party, Wellcome Trust, Ford Foundation, Young Men's Christian Association, Boys & Girls Clubs of America, American Cancer Society, The Salvation Army, World Food Programme, Rotary International, Habitat for Humanity International, Goodwill Industries International, United Way Worldwide, The Nature Conservancy, The Humane Society of the United States, The Sierra Club Foundation, The Carter Center, The Pew Charitable Trusts, The Rockefeller Foundation, The MacArthur Foundation, The Carnegie Corporation of New York, The Kresge Foundation, The Andrew W. Mellon Foundation, The John D. and Catherine T. MacArthur Foundation.

Asia-Pacific was the largest region in the civic services market in 2025. North America was the second-largest region in the global civic services market. The regions covered in the civic services market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the civic services market report are China, India, Japan, Australia, Indonesia, South Korea, Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, Taiwan, New Zealand, UK, Germany, France, Italy, Spain, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Russia, Czech Republic, Poland, Romania, Ukraine, USA, Canada, Mexico, Brazil, Chile, Argentina, Colombia, Peru, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.

The civic services market consists of revenues earned by entities that organize and promote religious activities, support various causes through grant-making, advocate various social and political causes, and promote and defend the interests of their members. The civic services market includes establishments such as community associations or organizations, ethnic associations, fraternal associations or lodges, girl guiding organizations, history societies, scouting organizations, retirement associations, and others. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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