Ecommerce & Other Non-Store Retailers Global Market Report 2023

E-commerce and other non-store retailers are stores that are engaged in selling non-food items via e-commerce. The establishments in this market retail goods by delivery after making sales over the internet and by mail-order or door-to-door solicitation and in-home demonstration, from vending machines and through portable stalls.

The various types of e-commerce and other non-store retailers include e-commerce, vending machine operators, and direct selling establishments. Vending machine operators fill, maintain, and collect money from machines that distribute drinks and snacks. The product types sold in e-commerce and other non-store retail markets are food, clothing, healthcare, electronics, and others through payments made through card payments, bank transfers, digital wallets, cash payments, and other payment modes.

The global ecommerce & other non-store retailers market grew from $3,564.2 billion in 2022 to $3,989.37 billion in 2023 at a compound annual growth rate (CAGR) of 11.9%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The ecommerce & other non-store retailers market is expected to grow to $6,091.24 billion in 2027 at a CAGR of 11.2%.

The publisher's e-commerce and other non-store retailers market research report is one of a series of new reports that provide e-commerce and other non-store retailers market statistics, such as e-commerce and other non-store retailers industry global market size, regional shares, competitors with an e-commerce and other non-store retailers market share, detailed e-commerce and other non-store retailers market segments, market trends, and opportunities. This e-commerce and other non-store retailers' market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Vending machine operators are integrating gamification techniques with their vending machines to enhance the customer experience. Gamification is the process of incorporating game-playing elements to motivate people to engage with a product or service. Due to its interactive nature between the customer and the product through the vending machine, it results in a better customer experience and an overall return rate. For instance, some of the e-commerce companies using gamification in shopping include eBay with its bidding and feedback system, Nike with its 'winter’s angry campaign,' BestBuy’s Cityville Presence, and Zappos, following gamified culture and customer service. Nescafe set up a Nescafé Smoovlatté vending machine in Malaysia, which invited people to pose, sing, or dance in order to get a free bottle of the drink. The Amstel Pause vending machine in Bulgaria invited people to do nothing for 3 minutes to get a free can of beer, thus indicating the increase in gamification techniques in vending machines.

North America was the largest region in the e-commerce & other non-store retailers market in 2022. Asia-Pacific was the second-largest region in the e-commerce & other non-store retailers market. The regions covered in the e-commerce and other non-store retailers market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa.

The countries covered in the e-commerce & other non-store retailers market are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela, and Vietnam.

Retail companies are increasingly working towards providing customers with a seamless shopping experience and are thus working towards integrating their brick and mortar stores with online shopping. Omnichannel retailing integrates the different methods of shopping available to consumers, such as by phone, online, or in a physical store. Retailers adopting this strategy offer customers numerous ways to purchase their products, through both online and offline channels. Thus, it is more flexible and convenient for consumers to purchase goods or services, which helps to boost sales. For example, Oasis, a UK-based fashion retailer, consolidates its e-commerce site, mobile app, and brick-and-mortar stores to provide an easier and better shopping experience. Associates working in the Oasis are provided iPads to give shoppers on-the-spot information on product availability. If an item is not in stock, the staff use their iPads to place an online order for the customer. A similar service is provided to online shoppers. If an item is unavailable online, customers can use the company’s service, wherein the retailer searches its stores for the product and ships it to the shopper.

The e-commerce and other non-store retailers’ market includes revenues earned by entities by providing services through distance sellers and online sellers. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Major companies in the e-commerce & other non-store retailers market include Amazon.com Inc., JD.com Inc., Alibaba Group Holding Limited, Walmart Inc., Suning.com Group, Vipshop Holdings Ltd., Wayfair Inc., Qurate Retail Inc., Otto GmbH & Co KG, and eBay Inc.



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