Optimize cash flow and working capital for your enterprise by applying the best collection strategy to each customer.
Commercial collections are complicated by the variety of your customers’ needs. Corporations need to be handled differently than mom-and-pop operations. Likewise, growing firms and distressed companies present different sets of challenges than stable enterprises. It also matters whether you are selling a commodity or a custom product, as well as the status of your production capacity.
This topic will help you better understand your organization’s collection environment. By being able to recognize the weaknesses and pitfalls in your current collection process, you can then take steps to collect more overdue funds faster. Cash is king, and underperforming collection organizations put the entire enterprise at risk in today’s competitive marketplace.
Learning Objectives
- You will be able to discuss three ways collections get derailed by other activities.
- You will be able to identify the major pitfalls in your collection process.
- You will be able to explain how to increase recoveries using third-party collection agencies and attorneys.
- You will be able to describe at least three things you can do today to improve collections.
Agenda
- Creating Time for Collections
- Understanding Collections Relationship to the Other Elements of the Order-To-Cash Process
- Building an Efficient Collection Process
- Eliminating the Obstacles That Hinder Collection Efficiency
- Monitoring Collection Performance
- Monitoring Collector Workloads
- Why Collections Get Knocked off Track and How to Stop It
- More Tips for Enhancing Collection Performance
Speakers
David Schmidt,
Credit Today- Editor of Credit Today since 2004
- Founded A2 Resources in 1994, a management consultancy focusing on credit, collections, and receivables improvement along with small business data intelligence; besides working with corporations and financial services firms, David also serves as the leading industry analyst covering the B2B order-to-cash automation marketplace
- Prior to A2 Resources, he managed credit departments in corporate manufacturing and distribution environments for 16 years; he is also an alumnus of Dun & Bradstreet
- Has conducted workshops across North America as well as online on a variety of credit and collections improvement and receivables automation topics
- Co-author of the seminal text on collection automation, Power Collecting: Automation for Effective Asset Management, 1998, John Wiley & Sons, NYC
- Author of hundreds of articles for a variety of publications, including Business Finance, Collections Advisor, Business Credit, the Credit & Financial Management Review, the Credit and Collections Manager’s Letter, and of course, Credit Today
- Has worked with the Credit Research Foundation, Federation of Credit & Financial Professionals, Institute of Financial Management, and the NACM and many of its affiliates
Who Should Attend
This live webinar is designed for credit and collection managers, presidents, vice presidents, directors, business owners and managers, branch managers, lending professionals, and accountants.
