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State of Consumer Engagement - FOCUS Black 2022

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    Report

  • 50 Pages
  • August 2022
  • Region: Global
  • Horowitz Research
  • ID: 5807207
Nowadays, the lines between entertainment, politics, and social causes have blurred, and consumers are more savvy than ever about what brands stand for. The FOCUS Black: State of Consumer Engagement 2022 study explores what Black consumers feel the role of brands is in today’s environment, what issues they feel most passionately about, the role and importance of diversity and representation, and tactics and channels they feel are most effective for engaging with them. The survey was conducted in July 2022 among 567 Black adults 18+. Data have been weighted to ensure results are representative of the overall Black U.S. population. The report is available in total market, FOCUS Latinx, FOCUS Black, and FOCUS Asian editions.

Table of Contents

1. MEDIA USAGE
1.1 Types of Media Consumed Every Day/Almost Every Day
1.2 Specific Devices Used Every Day/Almost Every Day
1.3 Social Media Apps/Services Used Daily
1.4 Ways in Which Consumers Typically Use Social Media
1.5 Types of Social Media Accounts Followed (Aided)
2. ADVERTISING LANDSCAPE
2.1 Advertising Tactics Consumers Feel Are The Most Effective to Reach Them (Aided)
2.2 Importance of Different Factors in Purchase Decisions
2.3 Usage/Interaction With Advertising Features
3. BEYOND ADVERTISING
3.1 Importance of Social, Political, Environmental Activities
3.2 Statements Respondents Agree with More Related to Corporations Investing in Neighborhoods They Have Businesses In.
3.3 Percent of Consumers that Have Taken Action with a Company Based on The Company’s Alignment with Sociopolitical Issues
3.4 Specific Actions Taken Based on the Company’s Alignment with Sociopolitical Issues
3.5 Companies that Consumers Have Taken Positive or Negative Action Towards (Unaided)
3.6 Impact of Company Policies and Values in Decision to Buy from the Company
3.7 Impact of Showing Diversity in Ads in Decision to Buy from the Company
3.8 Percent of Consumers Seeing More Ads Featuring Diverse People, Lifestyles, and Cultures, LGBTQIA+ People and Communities, and Women in Non-Stereotypical Roles
3.9 Percent of Consumers Seeing More Companies Making a Sincere Effort Towards Diversity, Equity, and Inclusion in Business Practices
3.10 Percent of Consumers Seeing More Companies That Are Insincere in Their Efforts Towards Diversity, Equity, and Inclusion Because They Just Want to Get More Business
4. MEDIA AND REPRESENTATION
4.1 Role of Media in Helping Change Stereotypes and Negative Opinions About Different Groups
4.2 Perception of Change in Amount of Representation and Positive Portrayals of Diverse Actors and Characters in Scripted Shows
4.3 Perception of Change in Amount of News Coverage Affecting Different Racial Groups
4.4 Impact of Representation of Diverse Actors on Decision to Start Watching a Show/Movie
4.5 Impact of Representation of Diverse Characters and Communities on Decision to Start Watching a Show/Movie
4.6 Language Used to Consume Media
4.7 Perception of How Different Media Brands Showcase Diverse Talent and/or Content