Key Highlights
Currys is the most shopped retailer for laptops & notebooks and desktopsAmazon holds the highest conversion rate across the overall computer & tablets market
Price is the most important driver when selecting which retailer to purchase computer & tablet products from
Reasons to Buy
- Identify the demographic profile of shoppers and average spend within each subcategory, allowing you to better target ranges
 - Understand how drivers of purchase, such as range, price and quality, vary in importance among different demographics in order to maximise sales potential among target audiences
 - 'Discover how channel usage for researching and purchasing is changing, to help target investment into growing areas.'
 
Table of Contents
- Definitions
 - Consumer Penetration by Subcategory
 - Drivers of Purchase
 - Replacement cycle
 - Retailer Use
 - Retailer Profiles
 - Retailer Drivers
 - Retailer Improvements
 - Channel Use
 - Research Prior to Purchase
 - Category-specific Questions
 - Methodology & Contacts
 
- Consumer Penetration by Product, 2023
 - Purchase Motivations, 2023
 - Retailer Conversion Rates, 2023
 - Retailers Purchased from by Subcategory (Top 5), 2023
 - Retailer Usage by Demographic, 2023
 - Drivers of Retailer Choice by Retailer, 2023
 - Retailer Improvement Opportunities by Retailer, 2023
 - Brands Conversions by Subcategory, 2023
 - Drivers of Brand Choice, 2023
 
- Consumer Penetration, 2023
 - Consumer Penetration by Subcategory, 2023
 - Replacement Cycle, 2023
 - Retailers Visited & Purchased from, 2023
 - Retailer Profile - Amazon, 2023
 - Retailer Profile - Currys, 2023
 - Retailer Profile - Argos, 2023
 - Retailer Profile - Apple, 2022
 - Retailer Profile - John Lewis & Partners, 2023
 - Retailer Usage by Demographic, 2023
 - Drivers of Retailer Choice, 2023
 - Retailer Improvement Opportunities, 2023
 - Brands Considered and Purchased, 2023
 - Drivers of Brand Choice, 2023
 - Shopper Research Process, 2023
 - Interaction with Staff Instore, 2023
 - Channel Usage when Researching, 2023
 - Channel Usage when Purchasing, 2023
 - Online Fulfilment Methods, 2023
 - Shopper Views on Online Shopping for Computer and tablets, 2023
 - Satisfaction with Online Shopping for Computer and tablets, 2023
 - Views Prior to Purchase, 2023
 - Factors of Importance, 2023
 - Size of Shoppers' Tablet/E-reader Purchase, 2023
 - Usage Time per Category on a Computer/Laptop at Home, 2023
 
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Amazon
 - Apple
 - Argos
 - ASDA
 - Currys
 - Dell
 - eBuyer
 - EE
 - Home Bargains
 - Huawei
 - John Lewis & Partners
 - Kindle/Amazon
 - Kurio
 - Lenovo
 - LG
 - Microsoft
 - O2
 - Samsung
 - Sony
 - Tesco
 - Very
 

