A helpful guide to patient and person-centered care in radiography, with a particular focus on interpersonal and communication skills
Person-centred Care in Radiography: Skills for Providing Effective Patient Care explores the complex interpersonal skills that are required of practitioners and medical imaging professionals which ensure high-quality service is given to person-centred care in radiography. The textbook is also written by a team of expert authors, and grounded in the team’s own research, as well as their involvement with the Heads of Radiography Group, the Association of Radiography Educators, the Collaborating Centre for Values-based Practice in Health and Social Care, and the College of Radiographers.
The textbook contains a broad range of additional learning features, including case studies, student exercises, annotated further readings, and chapter summaries. Diagrams and illustrations are used throughout the book to provide visual representation of the concepts presented. Learning activities are also included throughout the book to encourage readers to self-discover and reflect and then apply their learning to their own role.
Person-centred Care in Radiography includes detailed information on and discussion of: - Values, developing resilience, defining compassion, pain and suffering, and professional behaviors and culture - Scenarios developed by service users based on real-life practice, to demonstrate the impact of the professional’s behavior on the care received - Diversity of service users, the role of carers, conceptual frameworks, interpersonal communication skills and communicating with patients beyond introductions - Values-based practice, compassionate practice, theoretical models for patient-centered care in radiography and reflections to help readers move forward
Targeted at all staff working within diagnostic and therapeutic radiography clinical departments and educational institutions, Person-centred Care in Radiography, can be used in both radiography education by students and educators and by qualified staff who wish to reflect on their own patient care and develop their skills.
Table of Contents
List of Contributors v
Chapter 1 Introduction 1
Ruth M. Strudwick and Emma Hyde
Section I Understanding Ourselves 7
Chapter 2 Exploration of Your Own Values 9
Ruth M. Strudwick, Ann Newton-Hughes, and Jane M. Harvey-Lloyd
Chapter 3 Developing Resilience 16
Jane M. Harvey-Lloyd
Chapter 4 What Is Compassion? 24
Amy Hancock, Jane Gooch, and Jill Bleiker
Chapter 5 Pain and Suffering 34
Ann Newton-Hughes, Amy Hancock, and Jill Bleiker
Chapter 6 Professional Behaviours and Culture 46
Ruth M. Strudwick and Amy Hancock
Section II Understanding the Service User 59
Chapter 7 Diversity of Service Users 61
Jane M. Harvey-Lloyd, Jane Gooch, and Ruth M. Strudwick
Chapter 8 The Role of Carers 68
Jane M. Harvey-Lloyd and Ruth M. Strudwick
Chapter 9 A Conceptual Framework for Understanding Compassion in Radiography 73
Amy Hancock and Jill Bleiker
Chapter 10 Interpersonal Communication Skills 82
Jane M. Harvey-Lloyd and Emma Hyde
Chapter 11 Is There More to Communicating with Patients than #Hellomynameis? 94
Jane Gooch
Chapter 12 Values-Based Practice 101
Ruth M. Strudwick and Ann Newton-Hughes
Chapter 13 Compassion in Practice 109
Amy Hancock and Jill Bleiker
Chapter 14 Theoretical Models for Person-centred Care in Radiography 124
Emma Hyde
Chapter 15 Reflection on the Books and Skills Learned 137
Ruth M. Strudwick
Appendix A Organisational Measures of Patient Centred Care in Imaging Departments 139
Appendix B Pause and Check Audit Tool for Measuring Patient-Centred Care in Diagnostic Radiography (for use in Projection Radiography, Including Mammography) 144
Index 151
