In this newly revised third edition of Leading with Questions, renowned global leadership consultants Michael Marquardt and Bob Tiede describe how to ask powerful questions that generate short-term and long-term results and success. They show you how effective leaders use questions to encourage participation and teamwork, foster creative thinking, empower others, create relationships with customers, and solve problems.
The authors offer step-by-step guidance on the process of learning the art of questioning and techniques - like active listening and follow-ups - you can use in myriad situations with individuals, teams, and entire organizations. You’ll also find: - The most recent research on how questions change people and companies for the better - Interviews with over 40 world-leading executives and managers from a wide variety of industries and regions - Concrete, hands-on strategies for generating short-term results and long-term change with questions
Perfect for managers, executives, and other business leaders, Leading with Questions will earn a place on the bookshelves of anyone interested in better engaging with and leading others.
Table of Contents
Introduction to the Third Edition
Part I: The Power of Questions
Chapter 1: A Powerful But Underused Leadership Tool
Chapter 2: Benefits of a Questioning Culture
Part II: Asking Questions Effectively
Chapter 3: Why We Have Trouble with Questions
Chapter 4: Asking the Right Questions
Chapter 5: The Art of Asking Questions
Chapter 6: Creating a Questioning Culture
Part III: A Guide for Leaders on When and How to Ask Powerful Questions
Chapter 7: Using Questions in Leading People
Chapter 8: Using Questions to Build Teams
Chapter 9: Using Questions to Solve Problems
Chapter 10: Using Questions to Share Strategy and Create Change
Conclusion: Becoming a Leader Who Asks Questions
Resource A: Biographies of Leaders Interviewed
Resource B: Action Learning - A Powerful Training Program for Developing Questioning Leaders
Resource C: Resource on Organizations and Websites on Leading with Questions
Notes
Acknowledgments
About the Authors
Index
