The advent of ChatGPT and other generative AI tools will have a profound effect on the retail and apparel industries through their applications for greater personalization, customer service, design and fraud detection.
Key Highlights
- Generative AI will have a number of short, mid and long term impacts on the retail and apparel industries, such as by enabling agile stock management and product design.
- Younger consumers are the most likely to use a chatbot to answer a query when shopping online.
- A dream of humanity for centuries, AI has the potential to fuel the next industrial revolution?
Scope
- The publisher breaks down the possible impact of generative AI on the retail and apparel sectors.
Reasons to Buy
- Generative AI has grown faster than any other technology, and is set to upend and transform business across sectors with lasting impact
- Understanding the risks and limitations of generative AI will be essential for companies looking to leverage the technology
- Explore current use cases in the retail and apparel industries to better grasp the opportunities available
- Companies who invest in the right themes become success stories; those who miss the big themes end up as failures.
Table of Contents
- Executive Summary
- Generative AI Overview
- Use cases for AI in the retail sector
- Risks, limitations and considerations
- Consumer data
- Contact the Publisher
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Amazon
- Bard AI
- Best Buy
- Carrefour
- Google Brain
- H&M
- IKEA
- Instacart
- Kering
- Klarna
- Marks & Spencer
- Meta AI
- Midjourney
- Netflix
- Next
- Nightcafe
- OpenAI
- Sephora
- Sflana Group
- Shopify
- Spotify
- Target
- Zalando

