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Global Patient Portal Market Report and Forecast 2023-2031

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  • 140 Pages
  • July 2023
  • Region: Global
  • Expert Market Research
  • ID: 5855146
The global patient portal market size was valued at USD 2.8 billion in 2022, driven by the increasing health consciousness among consumers across the globe. The market is anticipated to grow at a CAGR of 17.6% during the forecast period of 2023-2031 to achieve a value of USD 12.3 billion by 2031.

Patient Portal: Introduction

A patient portal is an online platform that provides individuals with secure access to their personal health information and communication tools to engage with healthcare providers. Patient portals offer several uses and benefits in the healthcare industry.

The uses of patient portals include:

  • Access to Medical Records: Patient portals allow individuals to view and manage their medical records online. This includes access to lab results, diagnostic reports, medication lists, immunization records, and other health-related information. Patients can conveniently review their medical history and stay informed about their health status
  • Appointment Scheduling: Patient portals often offer features for scheduling or requesting appointments with healthcare providers. Individuals can check provider availability, book appointments, or request changes to their existing appointments, improving convenience and reducing the need for phone calls or in-person visits
  • Secure Messaging: Patient portals facilitate secure communication between patients and healthcare providers. Individuals can send messages to their healthcare team, ask questions, seek clarification about their health conditions, request prescription refills, or discuss non-urgent medical concerns. This promotes timely and convenient communication while maintaining patient confidentiality
  • Prescription Management: Patient portals enable individuals to access their medication lists, request prescription refills, and view prescription history. This streamlines the prescription management process, reduces the chances of medication errors, and enhances medication adherence
  • Health Education and Resources: Patient portals often provide educational resources and health information materials to patients. Individuals can access articles, videos, and other resources to learn about various health conditions, prevention strategies, and self-care techniques. This empowers patients to make informed decisions about their health and engage in proactive healthcare management

The benefits of patient portals include:

  • Improved Access and Convenience: Patient portals offer 24/7 access to personal health information and healthcare services. Individuals can review their medical records, request appointments, or communicate with healthcare providers at their convenience, reducing the need for in-person visits or phone calls
  • Enhanced Patient-Provider Communication: Patient portals promote secure and efficient communication between patients and healthcare providers. Patients can easily ask questions, seek clarification, or request information, while healthcare providers can provide timely responses and engage in patient-centered care
  • Active Patient Engagement: Patient portals encourage active patient engagement in their healthcare journey. Individuals can take an active role in managing their health, accessing health information, and participating in shared decision-making processes. This can lead to improved health outcomes and patient satisfaction
  • Improved Coordination of Care: Patient portals facilitate better coordination of care among healthcare providers. They allow for the seamless sharing of medical records, test results, and other pertinent information, ensuring that all healthcare professionals involved in a patient's care have access to up-to-date and comprehensive information
  • Privacy and Security: Patient portals prioritize the privacy and security of personal health information. They employ robust encryption and authentication measures to ensure data confidentiality, meeting regulatory standards and safeguarding patient privacy
It is important to note that the functionality and features of patient portals may vary across healthcare systems and organizations. The adoption and utilization of patient portals depend on factors such as healthcare provider support, patient acceptance, and technological infrastructure.

Patient Portal Market Segmentations

The market can be categorised into portal, deployment mode, end user, and region.

Market Breakup by Portal

  • Integrated Patient Portal
  • Standalone Patient Portal

Market Breakup by Deployment mode

  • Web-Based
  • Cloud-Based

Market Breakup by End User

  • Hospitals and Surgical Centres
  • Pharmacies
  • Other End Users

Market Breakup by Region

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa

Patient Portal Market Overview

The patient portal market has witnessed substantial growth and is expected to continue expanding in the coming years. Several factors contribute to the positive market scenario.

One of the primary drivers of market growth is the increasing adoption of electronic health records (EHR) systems by healthcare providers. Patient portals are often integrated with EHR systems, allowing individuals to access their medical records and engage with healthcare services online. The growing implementation of EHR systems across healthcare organizations worldwide has fuelled the demand for patient portals, driving market growth.

Moreover, the shift towards patient-centric care and the emphasis on patient engagement have played a crucial role in market expansion. Patient portals empower individuals to actively participate in their healthcare management by providing them with access to personal health information, communication tools, and educational resources. This increased patient engagement leads to improved health outcomes, enhanced patient satisfaction, and more efficient care delivery, driving the adoption of patient portals by healthcare providers.

Furthermore, the need for improved efficiency and convenience in healthcare services has contributed to market demand for patient portals. Patient portals enable individuals to schedule appointments, request prescription refills, and communicate with healthcare providers securely and conveniently from their own devices. This reduces administrative burdens, streamlines communication processes, and enhances the overall patient experience, leading to increased adoption of patient portals.

In conclusion, the patient portal market is experiencing robust growth due to the increasing adoption of electronic health records, the focus on patient engagement, the need for efficiency and convenience in healthcare services, and regulatory support. As the demand for patient-centred care and digital health solutions continues to rise, there will be a focus on developing user-friendly and secure patient portal platforms, expanding interoperability, and promoting patient adoption through education and awareness. Continued investment in technology, data security, and collaboration between healthcare providers and technology vendors will shape the future of the patient portal market.

Key Players in the Global Patient Portal Market

The key features of the market report include patent analysis, grants analysis, clinical trials analysis, funding and investment analysis, partnerships, and collaborations analysis by the leading key players. The major companies in the patient portal market are as follows:
  • Allscripts Healthcare Solutions
  • AtenaHealth Inc
  • Cerner Corporation
  • Curemd Healthcare
  • Eclinical works LLC
  • Epic Corporation Inc
  • GE Healthcare
  • Greenway Health LLC
  • Intelichart
  • Nextgen Healthcare Information systems LLC
*The publisher always strives to provide you with the latest information. The numbers in the article are only indicative and may be different from the actual report.

Table of Contents

1 Preface
1.1 Objectives of the Study
1.2 Key Assumptions
1.3 Report Coverage - Key Segmentation and Scope
1.4 Research Methodology
2 Executive Summary
3 Global Patient Portal Market Overview
3.1 Global Patient Portal Market Historical Value (2016-2022)
3.2 Global Patient Portal Market Forecast Value (2023-2031)
4 Global Patient Portal Market Dynamics
4.1 Market Drivers and Constraints
4.2 SWOT Analysis
4.3 Porter’s Five Forces Model
4.4 Key Demand Indicators
4.5 Key Price Indicators
4.6 Industry Events, Initiatives, and Trends
4.7 Value Chain Analysis
5 Global Patient Portal Market Segmentation
5.1 Global Patient Portal Market by Portal
5.1.1 Market Overview
5.1.2 Integrated Patient Portal
5.1.3 Standalone Patient Portal
5.2 Global Patient Portal Market by Deployment Mode
5.2.1 Market Overview
5.2.2 Web based
5.2.3 Cloud based
5.3 Global Patient Portal Market by End User
5.3.1 Market Overview
5.3.2 Hospitals and Surgical Centres
5.3.3 Pharmacies
5.3.4 Other End Users
5.4 Global Patient Portal Market by Region
5.4.1 Market Overview
5.4.2 North America
5.4.3 Europe
5.4.4 Asia Pacific
5.4.5 Latin America
5.4.6 Middle East and Africa
6 North America Patient Portal Market
6.1 Market Share by Country
6.2 United States of America
6.3 Canada
7 Europe Patient Portal Market
7.1 Market Share by Country
7.2 United Kingdom
7.3 Germany
7.4 France
7.5 Italy
7.6 Others
8 Asia Pacific Patient Portal Market
8.1 Market Share by Country
8.2 China
8.3 Japan
8.4 India
8.6 Australia
8.7 Others
9 Latin America Patient Portal Market
9.1 Market Share by Country
9.2 Brazil
9.3 Argentina
9.4 Mexico
9.5 Others
10 Middle East and Africa Patient Portal Market
10.1 Market Share by Country
10.2 Saudi Arabia
10.3 United Arab Emirates
10.4 Nigeria
10.5 South Africa
10.6 Others
11 Regulatory Framework
11.1 Regulatory Overview
11.1.1 US FDA
11.1.2 EU EMA
11.1.5 Others
12 Patent Analysis
12.1 Analysis by Type of Patent
12.2 Analysis by Publication year
12.3 Analysis by Issuing Authority
12.4 Analysis by Patent Age
12.5 Analysis by CPC Analysis
12.6 Analysis by Patent Valuation
12.7 Analysis by Key Players
13 Grants Analysis
13.1 Analysis by year
13.2 Analysis by Amount Awarded
13.3 Analysis by Issuing Authority
13.4 Analysis by Grant Application
13.5 Analysis by Funding Institute
13.6 Analysis by NIH Departments
13.7 Analysis by Recipient Organization
14 Clinical Trials Analysis
14.1 Analysis by Trial Registration Year
14.2 Analysis by Trial Status
14.3 Analysis by Trial Phase
14.4 Analysis by Therapeutic Area
14.5 Analysis by Geography
15 Funding and Investment Analysis
15.1 Analysis by Funding Instances
15.2 Analysis by Type of Funding
15.3 Analysis by Funding Amount
15.4 Analysis by Leading Players
15.5 Analysis by Leading Investors
15.6 Analysis by Geography
16 Partnership and Collaborations Analysis
16.1 Analysis by Partnership Instances
16.2 Analysis by Type of Partnership
16.3 Analysis by Leading Players
16.4 Analysis by Geography
17 Supplier Landscape
17.1 Allscripts Healthcare Solutions
17.1.1 Financial Analysis
17.1.2 Product Portfolio
17.1.3 Demographic Reach and Achievements
17.1.4 Mergers and Acquisitions
17.1.5 Certifications
17.2 AtenaHealth Inc.
17.2.1 Financial Analysis
17.2.2 Product Portfolio
17.2.3 Demographic Reach and Achievements
17.2.4 Mergers and Acquisitions
17.2.5 Certifications
17.3 Cerner Corporation
17.3.1 Financial Analysis
17.3.2 Product Portfolio
17.3.3 Demographic Reach and Achievements
17.3.4 Mergers and Acquisitions
17.3.5 Certifications
17.4 Curemd Healthcare
17.4.1 Financial Analysis
17.4.2 Product Portfolio
17.4.3 Demographic Reach and Achievements
17.4.4 Mergers and Acquisitions
17.4.5 Certifications
17.5 Eclinical works LLC.
17.5.1 Financial Analysis
17.5.2 Product Portfolio
17.5.3 Demographic Reach and Achievements
17.5.4 Mergers and Acquisitions
17.5.5 Certifications
17.6 Epic Corporation Inc.
17.6.1 Financial Analysis
17.6.2 Product Portfolio
17.6.3 Demographic Reach and Achievements
17.6.4 Mergers and Acquisitions
17.6.5 Certifications
17.7 GE Healthcare
17.7.1 Financial Analysis
17.7.2 Product Portfolio
17.7.3 Demographic Reach and Achievements
17.7.4 Mergers and Acquisitions
17.7.5 Certifications
17.8 Greenway Health LLC
17.8.1 Financial Analysis
17.8.2 Product Portfolio
17.8.3 Demographic Reach and Achievements
17.8.4 Mergers and Acquisitions
17.8.5 Certifications
17.9 Intelichart
17.9.1 Financial Analysis
17.9.2 Product Portfolio
17.9.3 Demographic Reach and Achievements
17.9.4 Mergers and Acquisitions
17.9.5 Certifications
17.10 Nextgen Healthcare Information systems LLC
17.10.1 Financial Analysis
17.10.2 Product Portfolio
17.10.3 Demographic Reach and Achievements
17.10.4 Mergers and Acquisitions
17.10.5 Certifications
18 Key Opinion Leaders (KOL) Insights (Additional Insight)
19 Company Competitiveness Analysis (Additional Insight)
19.1 Very Small Companies
19.2 Small Companies
19.3 Mid-Sized Companies
19.4 Large Companies
19.5 Very Large Companies
20 Payment Methods (Additional Insight)
20.1 Government Funded
20.2 Private Insurance
20.3 Out-of-Pocket
  • *Additional insights provided are customisable as per client requirements.

Companies Mentioned

  • Allscripts Healthcare Solutions
  • AtenaHealth Inc.
  • Cerner Corporation
  • Curemd Healthcare
  • Eclinical works LLC.
  • Epic Corporation Inc.
  • GE Healthcare
  • Greenway Health LLC
  • Intelichart
  • Nextgen Healthcare Information systems LLC



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