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Global Healthcare Revenue Cycle Management (RCM) Software Market (2023-2028) Competitive Analysis, Impact of Covid-19, Ansoff Analysis

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    Report

  • 190 Pages
  • February 2024
  • Region: Global
  • Infogence Global Research
  • ID: 5863745

The Global Healthcare Revenue Cycle Management (RCM) Software Market innovates billing and financial workflows for healthcare providers

The Global Healthcare Revenue Cycle Management (RCM) Software Market is estimated to be USD 52.34 Bn in 2023 and is expected to reach USD 107.02 Bn by 2028 growing at a CAGR of 15.38%.

  • A system or collection of software tools and solutions known as healthcare revenue cycle management (RCM) software is used to manage and streamline the financial workflows and procedures in the healthcare sector. The revenue cycle, which includes all administrative and clinical tasks involved in capturing, managing, and collecting patient care income, is the subject of specialized optimization and improvement efforts.
  • In the healthcare sector, there is an increasing need for effective billing and claims administration. Streamlined procedures are required due to the complexity of healthcare reimbursement systems and the rising number of claims to guarantee correct and on-time payouts. Healthcare institutions are pressured to lower billing errors, reduce claim denials, and boost revenue collection. Effective billing and claims management improve financial performance while promoting improved cash flow and operational effectiveness.
  • With shifting legislation, new payment structures, and the adoption of value-based care, the landscape of healthcare reimbursement is growing increasingly complex. RCM software supports healthcare providers in navigating these challenges by assuring correct coding, proper claim filing, and regulatory compliance, eventually optimizing revenue production.
  • EHR system usage has accelerated in recent years. The seamless exchange of patient data, streamlined documentation, and effective billing procedures made possible by RCM software's integration with EHRs reduces the need for human data entry and improves revenue cycle efficiency.
  • By automating and improving procedures like claims processing, denial management, and predictive analytics, AI and ML technologies have the potential to revolutionize revenue cycle management. RCM software suppliers may want to consider integrating AI and ML capabilities to increase productivity, accuracy, and decision-making in revenue cycle operations.
  • In healthcare, patient engagement and self-service platforms are receiving more attention. By creating mobile applications, patient websites, and self-service platforms that make it easier for patients to view and pay bills, access financial information, and engage with the revenue cycle process, RCM software suppliers can profit from this trend.
  • RCM software implementation and upkeep can be expensive for healthcare organizations, particularly for smaller practices or institutions with tight finances. Adoption may be hindered financially by the initial cost of software licenses, hardware infrastructure, training, and continuing maintenance costs.
  • Healthcare organizations work with sensitive patient data; thus, protecting data privacy and security is crucial. To guard against hacking and data breaches, the RCM software must have robust security mechanisms in place. Worries about data security and privacy may hamper the adoption of RCM software.

Market Segmentations

  • The Global Healthcare Revenue Cycle Management (RCM) Software Market is segmented based on Type, Product Type, Deployment Type, End-User, and Geography.
  • By Type, the market is classified into Claims and Denial Management, Medical Coding and Billing, Electronic Health Records, Clinical Documentation Improvement, Insurance, and Others.
  • Claims management is essential to the revenue cycle management process because it helps healthcare facilities manage their revenue streams. Claims management software tracks claims from submission to payment, ensuring that healthcare facilities receive payment for their services.
  • By Product Type, the market is classified into Integrated RCM and Standalone RCM.
  • The Standalone RCM is expected to hold the largest market share due to the high cost of the product. The Standalone solutions assist in enhancing the bill payment and dispute resolution processes, reduce total costs, and simplify sales, assisting in effectively navigating the revenue cycle, thereby increasing their market share.
  • By Deployment Type, the market is classified into On-Premises and Cloud-Based.
  • Cloud-Based is expected to grow at the fastest CAGR. Cloud-based deployment's greater scalability and flexibility enable healthcare organizations to change resources in response to changing needs without making substantial hardware investments.
  • By End User, the market is classified into Hospitals, Long Term Care Centers, Rehabilitation Centers, Clinics, and Laboratories.
  • Hospitals hold a larger market share. The main reason is that hospitals often offer more complex and large-volume patient services than other healthcare settings. Inpatient care, outpatient care, surgical operations, diagnostics, and specialized therapies are just a few services hospitals offer.
  • By Geography, the market is classified into the Americas, Europe, Middle-East & Africa, and Asia-Pacific.
  • America holds a significant market share. The healthcare sector in this region is well-established, mature, and equipped with cutting-edge technology. Due to complicated payment systems, strict regulatory requirements, enormous healthcare systems, and the demand for effective revenue management, RCM software is widely used in this region.

Recent Development

  • Aperture, LLC announces the purchase of The Sage Group, Inc. - January 2023
  • Waystar, a healthcare billing software company, announced that its platform was used to make payments easier by healthcare providers for around 40% of U.S. patients - January 2022

Company Profiles

The report provides a detailed analysis of the competitors in the market. It covers the financial performance analysis for the publicly listed companies in the market. The report also offers detailed information on the companies' recent development and competitive scenario. Some of the companies covered in this report are ADP, LLC, International Business Machines Corp, Quest Diagnostics Inc., Zoho Corp., etc.

Countries Studied

  • America (Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, United States, Rest of Americas)
  • Europe (Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxemburg, Netherlands, Norway, Poland, Russia, Spain, Sweden, Switzerland, United Kingdom, Rest of Europe)
  • Middle-East and Africa (Egypt, Israel, Qatar, Nigeria, Saudi Arabia, South Africa, United Arab Emirates, Rest of MEA)
  • Asia-Pacific (Australia, Bangladesh, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Thailand, Taiwan, Rest of Asia-Pacific)

Competitive Quadrant

The report includes Competitive Quadrant, a proprietary tool to analyze and evaluate the position of companies based on their Industry Position score and Market Performance score. The tool uses various factors for categorizing the players into four categories. Some of these factors considered for analysis are financial performance over the last 3 years, growth strategies, innovation score, new product launches, investments, growth in market share, etc.

Ansoff Analysis

  • The report presents a detailed Ansoff matrix analysis for the Global Healthcare Revenue Cycle Management (RCM) Software Market. Ansoff Matrix, also known as Product/Market Expansion Grid, is a strategic tool used to design strategies for the growth of the company. The matrix can be used to evaluate approaches in four strategies viz. Market Development, Market Penetration, Product Development and Diversification. The matrix is also used for risk analysis to understand the risk involved with each approach.
  • The publisher analyses the Global Healthcare Revenue Cycle Management (RCM) Software Market using the Ansoff Matrix to provide the best approaches a company can take to improve its market position.
  • Based on the SWOT analysis conducted on the industry and industry players, the publisher has devised suitable strategies for market growth.

Why buy this report?

  • The report offers a comprehensive evaluation of the Global Healthcare Revenue Cycle Management (RCM) Software Market. The report includes in-depth qualitative analysis, verifiable data from authentic sources, and projections about market size. The projections are calculated using proven research methodologies.
  • The research report also provides a detailed market size analysis and projections in volume and value terms. The projections are calculated using verified research methodologies.
  • Excel data sheet for the market size will also be provided with the report.
  • The report has been compiled through extensive primary and secondary research. The primary research is done through interviews, surveys, and observation of renowned personnel in the industry.
  • The report includes an in-depth market analysis using Porter’s 5 forces model, PESTLE Analysis, and the Ansoff Matrix. In addition, the impact of COVID-19 on the market is also featured in the report.
  • The report includes the regulatory scenario in the industry, which will help you make a well-informed decision. The report discusses major regulatory bodies and major rules and regulations imposed on this sector across various geographies.
  • The report includes Self-Assessment Form, which helps customers evaluate their position in the market compared to their competitors
  • The report offers customized research - tailored uniquely to our customers with a quick turnaround time. We offer a 15% customization option at no extra charge to all our clients for any of our syndicated reports.

Report Highlights:

  • A complete analysis of the market, including the parent industry
  • Important market dynamics and trends
  • Impact Analysis - a comprehensive assessment to confront risk and make strategic & operational decisions to counter the changes in the market environment.
  • Market segmentation
  • Competitive Analysis: Comparative analysis of competitor
  • Historical, current, and projected size of the market based on value and volume
  • Market size of the US states
  • Market shares and strategies of key players
  • Recommendations to companies for strengthening their foothold in the market

Table of Contents

1 Report Description
1.1 Study Objectives
1.2 Market Definition
1.3 Currency
1.4 Years Considered
1.5 Language
1.6 Key Stakeholders
2 Research Methodology
2.1 Research Process
2.2 Data Collection and Validation
2.2.1 Secondary Research
2.2.2 Primary Research0
2.2.3 Models
2.3 Market Size Estimation
2.3.1 Bottom-Up Approach
2.3.2 Top-Down Approach
2.4 Assumptions of the Study
2.5 Limitations of the Study
3 Executive Summary
3.1 Introduction
3.2 Market Size, Segmentations, and Outlook
4 Market Dynamics
4.1 Impact Analysis
4.2 Drivers
4.2.1 Growing Demand for Efficient Billing and Claims Management
4.2.2 Regulatory Requirements
4.2.3 Adoption of Electronic Health Records (EHRs)
4.3 Restraints
4.3.1 High Costs for Implementation
4.4 Opportunities
4.4.1 Growing Adoption of RCM in Healthcare
4.4.2 Improving Patient Engagement
4.5 Challenges
4.5.1 Data Privacy and Security
5 Market Analysis
5.1 Regulatory Scenario
5.2 Porter’s Five Forces Analysis
5.3 PESTLE Analysis
5.4 Impact of COVID-19
5.5 Ansoff Matrix Analysis
6 Global Healthcare Revenue Cycle Management (RCM) Software Market, By Product Type
6.1 Introduction
6.2 Integrated RCM
6.3 Standalone RCM
7 Global Healthcare Revenue Cycle Management (RCM) Software Market, By Deployment Type
7.1 Introduction
7.2 On-Premises
7.3 Cloud-Based
8 Global Healthcare Revenue Cycle Management (RCM) Software Market, By Component
8.1 Introduction
8.2 Claims and Denial Management
8.3 Medical Coding and Billing
8.4 Electronic Health Record
8.5 Clinical Documentation Improvement
8.6 Insurance
8.7 Others
9 Global Healthcare Revenue Cycle Management (RCM) Software Market, By End User
9.1 Introduction
9.2 Hospitals
9.3 Long-Term Care Centers
9.4 Rehabilitation Centers
9.5 Clinics
9.6 Laboratories
10 America’s Healthcare Revenue Cycle Management (RCM) Software Market
10.1 Introduction
10.2 Argentina
10.3 Brazil
10.4 Canada
10.5 Chile
10.6 Colombia
10.7 Mexico
10.8 Peru
10.9 United States
10.10 Rest of Americas
11 Europe's Healthcare Revenue Cycle Management (RCM) Software Market
11.1 Introduction
11.2 Austria
11.3 Belgium
11.4 Denmark
11.5 Finland
11.6 France
11.7 Germany
11.8 Ireland
11.9 Italy
11.10 Luxembourg
11.11 Netherlands
11.12 Norway
11.13 Poland
11.14 Russia
11.15 Spain
11.16 Sweden
11.17 Switzerland
11.18 United Kingdom
11.19 Rest of Europe
12 Middle East and Africa's Healthcare Revenue Cycle Management (RCM) Software Market
12.1 Introduction
12.2 Egypt
12.3 Israel
12.4 Qatar
12.5 Nigeria
12.6 Saudi Arabia
12.7 South Africa
12.8 United Arab Emirates
12.9 Rest of MEA
13 APAC's Healthcare Revenue Cycle Management (RCM) Software Market
13.1 Introduction
13.2 Australia
13.3 Bangladesh
13.4 China
13.5 India
13.6 Indonesia
13.7 Japan
13.8 Malaysia
13.9 Philippines
13.10 Singapore
13.11 South Korea
13.12 Sri Lanka
13.13 Thailand
13.14 Taiwan
13.15 Rest of Asia-Pacific
14 Competitive Landscape
14.1 Competitive Quadrant
14.2 Market Share Analysis
15 Company Profiles
15.1 ADP, LLC
15.1.1 Company Overview
15.1.2 Company Snapshot
15.1.3 Product Overview
15.1.4 Business Overview
15.1.5 SWOT Analysis
15.1.6 Recent Developments
15.2 Allscripts Healthcare Solutions, Inc.
15.2.1 Company Overview
15.2.2 Company Snapshot
15.2.3 Product Overview
15.2.4 Business Overview
15.2.5 SWOT Analysis
15.2.6 Recent Developments
15.3 Aperture, LLC
15.3.1 Company Overview
15.3.2 Company Snapshot
15.3.3 Product Overview
15.3.4 Business Overview
15.3.5 SWOT Analysis
15.3.6 Recent Developments
15.4 Athenahealth Inc.
15.4.1 Company Overview
15.4.2 Company Snapshot
15.4.3 Product Overview
15.4.4 Business Overview
15.4.5 SWOT Analysis
15.4.6 Recent Developments
15.5 Benefitfocus Inc.
15.5.1 Company Overview
15.5.2 Company Snapshot
15.5.3 Product Overview
15.5.4 Business Overview
15.5.5 SWOT Analysis
15.5.6 Recent Developments
15.6 Cornerstone OnDemand, Inc
15.6.1 Company Overview
15.6.2 Company Snapshot
15.6.3 Product Overview
15.6.4 Business Overview
15.6.5 SWOT Analysis
15.6.6 Recent Developments
15.7 eClinicalWorks, LLC
15.7.1 Company Overview
15.7.2 Company Snapshot
15.7.3 Product Overview
15.7.4 Business Overview
15.7.5 SWOT Analysis
15.7.6 Recent Developments
15.8 Epic Systems Corp.
15.8.1 Company Overview
15.8.2 Company Snapshot
15.8.3 Product Overview
15.8.4 Business Overview
15.8.5 SWOT Analysis
15.8.6 Recent Developments
15.9 Epicor Software Corp.
15.9.1 Company Overview
15.9.2 Company Snapshot
15.9.3 Product Overview
15.9.4 Business Overview
15.9.5 SWOT Analysis
15.9.6 Recent Developments
15.10 General Electric Co.
15.10.1 Company Overview
15.10.2 Company Snapshot
15.10.3 Product Overview
15.10.4 Business Overview
15.10.5 SWOT Analysis
15.10.6 Recent Developments
15.11 International Business Machines Corp.
15.11.1 Company Overview
15.11.2 Company Snapshot
15.11.3 Product Overview
15.11.4 Business Overview
15.11.5 SWOT Analysis
15.11.6 Recent Developments
15.12 Koch Industries, Inc.
15.12.1 Company Overview
15.12.2 Company Snapshot
15.12.3 Product Overview
15.12.4 Business Overview
15.12.5 SWOT Analysis
15.12.6 Recent Developments
15.13 McKesson Corp.
15.13.1 Company Overview
15.13.2 Company Snapshot
15.13.3 Product Overview
15.13.4 Business Overview
15.13.5 SWOT Analysis
15.13.6 Recent Developments
15.14 Oracle Corp.
15.14.1 Company Overview
15.14.2 Company Snapshot
15.14.3 Product Overview
15.14.4 Business Overview
15.14.5 SWOT Analysis
15.14.6 Recent Developments
15.15 Quest Diagnostics Inc.
15.15.1 Company Overview
15.15.2 Company Snapshot
15.15.3 Product Overview
15.15.4 Business Overview
15.15.5 SWOT Analysis
15.15.6 Recent Developments
15.16 SAP SE
15.16.1 Company Overview
15.16.2 Company Snapshot
15.16.3 Product Overview
15.16.4 Business Overview
15.16.5 SWOT Analysis
15.16.6 Recent Developments
15.17 Siemens Ag
15.17.1 Company Overview
15.17.2 Company Snapshot
15.17.3 Product Overview
15.17.4 Business Overview
15.17.5 SWOT Analysis
15.17.6 Recent Developments
15.18 UKG Inc.
15.18.1 Company Overview
15.18.2 Company Snapshot
15.18.3 Product Overview
15.18.4 Business Overview
15.18.5 SWOT Analysis
15.18.6 Recent Developments
15.19 Workday, Inc.
15.19.1 Company Overview
15.19.2 Company Snapshot
15.19.3 Product Overview
15.19.4 Business Overview
15.19.5 SWOT Analysis
15.19.6 Recent Developments
15.20 Zoho Corp.
15.20.1 Company Overview
15.20.2 Company Snapshot
15.20.3 Product Overview
15.20.4 Business Overview
15.20.5 SWOT Analysis
15.20.6 Recent Developments
16 Appendix
16.1 Self-Assessment Form

Companies Mentioned

  • ADP, LLC
  • Allscripts Healthcare Solutions, Inc.
  • Aperture, LLC
  • Athenahealth Inc.
  • Benefitfocus Inc.
  • Cornerstone OnDemand, Inc
  • eClinicalWorks, LLC
  • Epic Systems Corp.
  • Epicor Software Corp.
  • General Electric Co.
  • International Business Machines Corp.
  • Koch Industries, Inc.
  • McKesson Corp.
  • Oracle Corp.
  • Quest Diagnostics Inc.
  • SAP SE
  • Siemens Ag
  • UKG Inc.
  • Workday, Inc.
  • Zoho Corp.

Table Information