- Step-by-step, illustrated procedures clearly outline essential phlebotomy competencies and techniques. - Essentials approach focuses on the need-to-know basics required to practice phlebotomy. - Case scenarios woven throughout the chapters help you continually apply content to practice. - Review questions in each chapter test your ability to recall information and apply critical thinking skills; answers and rationales are included in the appendices. - Mock certification exam with 150 multiple-choice questions and answers provides valuable practice for the credentialing test. - Safety Summary focuses on key points to ensure safe practice. - Competency checklists facilitate peer, instructor, and self-evaluation on clinical procedures progress. - Key terms are listed at the beginning of each chapter, highlighted in the text, and defined in a back-of-book glossary. - NEW! Protocols for enhanced infection control and prevention address COVID-19 and other emerging pathogens. - UPDATED! Healthcare law coverage includes up-to-date content on the latest clinical guidelines. - EXPANDED and REVISED! Review questions and a practice test help prepare you for classroom and certification success. - NEW! COVID-19 content included throughout where relevant.
Table of Contents
Part 1: The Practice of Phlebotomy1.�Introduction to Phlebotomy
2.�Anatomy and Physiology
3.�Infectious Diseases and Their Prevention
4.�Medical Terminology
5.�Equipment
6.�Proper Procedures for Venipuncture
7.�Special Collection Procedures
8.�Neonatal and Geriatric Procedures and Considerations
9.�Considerations and Complications of Phlebotomy
10.�The Versatile Phlebotomist and Point-of-Care Testing
Part 2: Professional Issues
11.�Interpersonal Communication and Professionalism
12.�Phlebotomy Department Management
13.�Total Quality in Phlebotomy Service
14.�Medical-Legal Issues and Health Law Procedures
Appendix A: Answers to Chapter Review Questions
Appendix B: Practice Examination for Certification
Appendix C: Helpful Spanish Terms and Phrases
Glossary
Index

