Courier Services Global Market Report 2024

The courier services market size has grown strongly in recent years. It will grow from $438.5 billion in 2023 to $466.79 billion in 2024 at a compound annual growth rate (CAGR) of 6.5%. The growth in the historical period can be ascribed to factors such as globalization, the surge in e-commerce, the integration of supply chains, evolving consumer expectations, and regulatory changes.

The courier services market size is expected to see strong growth in the next few years. It will grow to $602.47 billion in 2028 at a compound annual growth rate (CAGR) of 6.6%. The anticipated growth in the forecast period can be credited to factors such as drone and autonomous delivery, the utilization of data analytics and AI, the increasing demand for same-day and on-demand delivery services, a focus on sustainability initiatives, and efforts in customs and trade facilitation. Key trends expected in the forecast period include innovations in last-mile delivery, advancements in technology, personalized delivery experiences, the integration of blockchain, and the emergence of collaborative logistics platforms.

The anticipated growth of the courier services market is expected to be fueled by the expansion of the e-commerce industry. E-commerce involves the online exchange of products and services, relying on courier services for the timely and reliable delivery of products to customers and the efficient management of stock. For example, in the first quarter of 2023, U.S. e-commerce retail sales reached $253.12 billion, as reported by the United States Census Bureau, indicating a continual increase from $234.45 billion in the first quarter of 2022. Therefore, the surge in the e-commerce industry is a key driver for the courier services market.

The increasing trend of urbanization is anticipated to contribute to the growth of the courier services market. Urbanization, the process of population migration from rural to urban areas, results in higher consumer density in urban or metropolitan regions, emphasizing the importance of efficient courier services for delivering goods to densely populated areas. As of 2023, approximately 56% of the global population resides in urban areas, with projections suggesting a growth to 6 billion by 2045, according to The World Bank. Hence, the ongoing trend of urbanization is a significant factor propelling the growth of the courier services market.


Major players in the courier services market are directing their focus towards the development of innovative solutions, such as Over-the-Counter (OTC) delivery solutions. OTC delivery solutions involve a method of authentication or verification where a unique code is generated and sent to users for a single-use purpose. An example of this innovation is the 'One Time Code courier delivery box solution' launched by BVK Technology, a security system supplier based in Turkey, in February 2023. The OTC delivery solution is versatile, applicable for use by couriers and retailers either as a standalone service or integrated into the company's Fast and Locked courier service. This method ensures secure transportation of items within a customized package, featuring a Bluetooth lock for added security without the need for a physical key.

Leading companies in the courier services market are also prioritizing the development of innovative solutions, such as the introduction of mobile apps. Mobile apps are software applications designed for use on mobile devices such as smartphones and tablets. An illustration of this is the 'Fast Courier Mobile App' launched by Fast Courier, an Australia-based courier comparison company, in September 2023. This app, available on iOS and Android, offers users a convenient platform to compare and book courier services from various carriers. The app streamlines logistics management, allowing users to assess multiple courier service providers and make well-informed decisions tailored to their specific needs.

In June 2023, Today Team Time Critical Logistics, a UK-based company providing courier services, acquired Speedy Courier Services Ltd for an undisclosed amount. This strategic acquisition aims to enhance Today Team's capabilities and geographical presence globally. Through this expansion, Today Team aims to grow its client base and deliver exceptional courier services. Speedy Courier Services Ltd, the acquired company, specializes in providing same-day courier services in the UK.

Major companies operating in the courier services market report are United Parcel Service Inc., Deutsche Post AG, FedEx Corporation, Japan Post Co Ltd., The United States Postal Service, DB Schenker, SF Express Co. Ltd., DSV A/S, Nippon Express Co. Ltd., International Distributions Services plc, The Yamato Transport Company Ltd., SG Holdings Co. Ltd., TFI International Inc., Qantas Courier Limited, ZTO Express Inc., PostNL NV, Purolator Inc., Singapore Post Ltd., OnTrac Inc., Delhivery Ltd., Lone Star Overnight LLC, Blue Dart Express Limited, LaserShip Inc., Spee-Dee Delivery Service Inc., Dicom Express & GoJIT, Yunda Holding Co Ltd., DTDC Express Limited, ShipBob Inc., Eastern Connection Operating Inc., Dash Courier.

Asia-Pacific was the largest region in the courier services market in 2023. The regions covered in the courier services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the courier services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Spain, Canada.

The primary categories of courier services encompass B2B (business-to-business), B2C (business-to-consumer), and C2C (customer-to-customer). B2B involves transactions between two businesses rather than a company and an individual consumer. Destinations for these courier services can span both domestic and international locations, catering to a diverse range of end-users, including services, wholesale and retail trade, healthcare, industrial and manufacturing sectors, among others.

The courier services research report is one of a series of new reports that provides courier services market statistics, including the courier services industry's global market size, regional shares, competitors with courier services market share, detailed courier services market segments, market trends and opportunities, and any further data you may need to thrive in the courier services industry. This courier services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The courier services market includes revenues earned by entities by providing services such as express delivery, track and trace, packaging and labeling, and customized delivery solutions. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).


The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.