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Global Appointment Scheduling Software Market: Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

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  • 142 Pages
  • November 2023
  • Region: Global
  • IMARC Group
  • ID: 5912114

Quick Summary:

In the high-velocity world of modern business, efficiency is critical. Leaders know that smart time management can be the difference between success and stagnation. This is precisely why appointment scheduling software has become an indispensable tool across industries. Leveraging such technology streamlines operations, enhances customer engagement, and ultimately propels businesses forward. Whether it’s optimizing internal workflows or improving the client experience, these solutions are reshaping how appointments and resources are managed.

With key insights into adoption trends and market trajectories, a comprehensive market research report on appointment scheduling software provides you with the essential guide to navigating this dynamic landscape. As the delineation between physical and digital spaces becomes increasingly blurred, understanding the intricacies of appointment scheduling software has never been more vital. This report delves into the granularities of types, deployment models, and organizational adoption, offering strategic wisdom for decision-makers looking to gain a competitive edge.

The global appointment scheduling software market size reached US$ 320.5 Million in 2022. Looking forward, the market is expected to reach US$ 670.8 Million by 2028, exhibiting a growth rate (CAGR) of 13.10% during 2022-2028.

Appointment scheduling software is used to manage meetings and appointments in real-time efficiently. Its key features include online payments, staff scheduling, automatic reminders, and deal management and promotions. It assists companies in improving efficiency, boosting productivity, automating daily tasks, retaining customers, and delivering personalized experiences. Nowadays, customer appointment management (CAM), which is an advanced appointment scheduling software, is being widely adopted by large-sized companies with a remote workforce to automatically schedule and route home service appointments.

Appointment Scheduling Software Market Trends

The outbreak of coronavirus disease (COVID-19) represents one of the significant factors influencing the demand for appointment scheduling software for enabling patients to book appointments online, fill vaccination registration forms, collect essential data, and send automated reminders for the second dosage. In addition, several educational institutions worldwide are shifting to e-learning solutions, which is escalating the adoption of appointment scheduling software for web conferencing, class scheduling, automating reminders, and reducing administration work. Apart from this, the digitization of businesses, along with the boosting sales of smartphones and the trend of online booking, is contributing to the market growth. Moreover, several service providers are offering additional features, such as built-in automated emails and notifications, online payment services, custom profiles, and calendar integrations. The growing awareness about health and wellness is also catalyzing the demand for appointment scheduling software to help multi-location wellness studios and beauty professionals schedule consultations, healing sessions, therapies, and meditation classes. Furthermore, the introduction of advanced appointment scheduling software is anticipated to expand its application in retail stores, photography studios, government offices, tours and travels, health clubs and gyms, daycare centers, and other services across the globe.

Key Market Segmentation

This research provides an analysis of the key trends in each sub-segment of the global appointment scheduling software market report, along with forecasts at the global, regional and country level from 2023-2028. The report has categorized the market based on type, deployment type, organization size and end use industry.

Breakup by Type:

  • Web-base (SaaS)
  • Mobile App

Breakup by Deployment Type:

  • On-premises
  • Cloud-based

Breakup by Organization Size:

  • Small and Medium Enterprises
  • Large Enterprises

Breakup by End Use Industry:

  • Corporate
  • Beauty and Wellness
  • Education
  • Healthcare

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Latin America
  • Brazil
  • Mexico
  • Middle East and Africa

Competitive Landscape

The competitive landscape of the industry has also been examined along with the profiles of the key players being 10to8 Ltd, Acuity Scheduling Inc. (Squarespace Inc.), Appointy Software Inc., Melian Labs Inc., Mindbody Inc., Setmore Appointments, SimplyBook.me, Square Inc., SuperSaaS and TimeTrade SilverCloud.

Key Questions Answered in This Report:

  • How has the global appointment scheduling software market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global appointment scheduling software market?
  • What are the key regional markets?
  • What is the breakup of the market based on the type?
  • What is the breakup of the market based on the deployment type?
  • What is the breakup of the market based on the organization size?
  • What is the breakup of the market based on the end use industry?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global appointment scheduling software market and who are the key players?
  • What is the degree of competition in the industry?
Frequently Asked Questions about the Global Appointment Scheduling Software Market

What is the estimated value of the Global Appointment Scheduling Software Market?

The Global Appointment Scheduling Software Market was estimated to be valued at $320.5 Million in 2022.

What is the growth rate of the Global Appointment Scheduling Software Market?

The growth rate of the Global Appointment Scheduling Software Market is 13.1%, with an estimated value of $670.8 Million by 2028.

What is the forecasted size of the Global Appointment Scheduling Software Market?

The Global Appointment Scheduling Software Market is estimated to be worth $670.8 Million by 2028.

Who are the key companies in the Global Appointment Scheduling Software Market?

Key companies in the Global Appointment Scheduling Software Market include DERMA E (Topix Pharmaceuticals Inc.), Estée Lauder Inc, Forest Essentials, Glossier, iS Clinical, Mario Badescu Skin Care Inc., Murad LLC (Unilever PLC), PCA Skin (Colgate, Palmolive Company) and SkinCeuticals.

Table of Contents

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Appointment Scheduling Software Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Type
6.1 Web-base (SaaS)
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Mobile App
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Others
6.3.1 Market Trends
6.3.2 Market Forecast
7 Market Breakup by Deployment Type
7.1 On-premises
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Cloud-based
7.2.1 Market Trends
7.2.2 Market Forecast
8 Market Breakup by Organization Size
8.1 Small and Medium Enterprises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Large Enterprises
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by End Use Industry
9.1 Corporate
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Beauty and Wellness
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Education
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 Healthcare
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Others
9.5.1 Market Trends
9.5.2 Market Forecast
10 Market Breakup by Region
10.1 North America
10.1.1 United States Market Trends Market Forecast
10.1.2 Canada Market Trends Market Forecast
10.2 Asia-Pacific
10.2.1 China Market Trends Market Forecast
10.2.2 Japan Market Trends Market Forecast
10.2.3 India Market Trends Market Forecast
10.2.4 South Korea Market Trends Market Forecast
10.2.5 Australia Market Trends Market Forecast
10.2.6 Indonesia Market Trends Market Forecast
10.2.7 Others Market Trends Market Forecast
10.3 Europe
10.3.1 Germany Market Trends Market Forecast
10.3.2 France Market Trends Market Forecast
10.3.3 United Kingdom Market Trends Market Forecast
10.3.4 Italy Market Trends Market Forecast
10.3.5 Spain Market Trends Market Forecast
10.3.6 Russia Market Trends Market Forecast
10.3.7 Others Market Trends Market Forecast
10.4 Latin America
10.4.1 Brazil Market Trends Market Forecast
10.4.2 Mexico Market Trends Market Forecast
10.4.3 Others Market Trends Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast
11 SWOT Analysis
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats
12 Value Chain Analysis
13 Porters Five Forces Analysis
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes
14 Price Analysis
15 Competitive Landscape
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 10to8 Ltd Company Overview Product Portfolio
15.3.2 Acuity Scheduling Inc. (Squarespace Inc.) Company Overview Product Portfolio
15.3.3 Appointy Software Inc. Company Overview Product Portfolio
15.3.4 Melian Labs Inc. Company Overview Product Portfolio
15.3.5 Mindbody Inc. Company Overview Product Portfolio
15.3.6 Setmore Appointments Company Overview Product Portfolio
15.3.7 SimplyBook.me Company Overview Product Portfolio
15.3.8 Square Inc. Company Overview Product Portfolio Financials
15.3.9 SuperSaaS Company Overview Product Portfolio
15.3.10 TimeTrade SilverCloud Company Overview Product Portfolio

Companies Mentioned

  • 10to8 Ltd
  • Acuity Scheduling Inc. (Squarespace Inc.)
  • Appointy Software Inc.
  • Melian Labs Inc.
  • Mindbody Inc.
  • Setmore Appointments
  • SimplyBook.me
  • Square Inc.
  • SuperSaaS
  • TimeTrade SilverCloud