North America IT Services Market Growth Analysis Report - Market Size, Share, Forecast Trends and Outlook (2025-2034)

The North America IT services market size reached nearly USD 526.47 Billion in 2024. The market is projected to grow at a CAGR of 6.40% between 2025 and 2034 to reach a value of around USD 979.02 Billion by 2034.

Key Trends in the Market

IT services refer to the type of services which provide technical expertise to businesses in order to optimise their operability, streamline business processes, and improve access to data, among others.

• Heightening demand for IT services across enterprises to reduce business disruptions, upgrade existing technologies, and improve customer support is driving the North America IT services market growth.
• The increasing demand for IT services across various end-use sectors such as BFSI, healthcare, and IT and telecom, among others, to effectively manage data, enhance decision-making capabilities, and improve customer experiences is further adding to the market growth.
• The increasing adoption of cloud-based solutions is a crucial North America IT services market trend. Cloud software, owing to its ease of deployment, cost-effectiveness, and high working speeds, is witnessing a mass deployment across technology-driven organisations.
• Technological advancements and innovations, the emergence of 5G technology, and the rising deployment of multi-cloud management solutions by businesses are likely to drive the adoption of IT services to scale such innovations.

Market Segmentation

North America IT Services Market Report and Forecast 2025-2034 offers a detailed analysis of the market based on the following segments:

Breakup by Service Type

• Professional Services
• Managed Services
• Telecom Services

Breakup by Organisation Size

• Large Enterprises
• Small and Medium Enterprises

Breakup by Business Function

• Human Resources
• Finance and Accounting
• Sales and Marketing
• Supply Chain Management
• Operation and Support
• Manufacturing

Breakup by End Use

• Healthcare
• BFSI
• Media and Entertainment
• Government and Defence
• Consumer Goods and Retail
• IT and Telecom
• Others

Breakup by Region

• United States of America
• Canada

Market Share by Organisation Size

Small and medium enterprises account for a significant portion of the North America IT services market share. The heightening adoption of various IT services, such as IT consulting, cloud computing, cybersecurity, and automated employee training, among others, in small and medium enterprises is driving the segment’s growth. In addition, small and medium businesses use IT services to enhance data security, leverage cloud infrastructure, and boost business operability.

Market Share by Country

As per the North America IT services market analysis, the United States of America is witnessing a healthy growth. This can be attributed to the strong foothold of leading technology corporations, coupled with the growing expansion of AI-driven businesses, in the country.

The United States is one of the largest IT spenders in the world due to rising automation and surging investments in software and solutions by businesses to enhance their productivity. Moreover, rising cloud installations across different end-use sectors are further escalating the demand for IT services in the region.

Competitive Landscape

The comprehensive report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the key players in the North America IT services market, covering their competitive landscape and latest developments like mergers, acquisitions, investments and expansion plans.

IBM Corporation

IBM Corporation is a leading technology corporation which offers various services, including blockchain, artificial intelligence, cloud computing, and cybersecurity, among others. It was founded in 1911 and is headquartered in New York, the United States.

Microsoft Corporation

Microsoft Corporation is one of the largest companies which offers diverse technological products such as personal computing devices, cloud systems, and software, among others. It was established in 1975 and is headquartered in Washington, the United States.

Accenture plc

Accenture plc is a company which offers services and solutions related to information technology, strategy, consulting, digital, and operation areas, among others. The company was founded in 1989 and is headquartered in Dublin, Ireland.

Other North America IT services market players include Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Capgemini SE, HCL Technologies, Cognizant Technology Solutions Corp, Oracle Corporation, Tech Mahindra Limited, and Hewlett Packard Enterprise Development LP, among others.